What 1,671 owners told NHTSA about the 2014 Ford Explorer Gas

Trim piece in front of driver's door has flown off in traffic twice -second time after being replaced/repaired.

NHTSA ODI 11504739

windshield pillar trim blew off at highways speeds at night.

NHTSA ODI 11504750

While driving down 1-10 highway in Arizona, the left side windshield black pillar flew off my 2014 Ford Explorer.

NHTSA ODI 11504817

The contact owns a 2014 Ford Explorer. The contact stated while driving 75 MPH, the passenger’s side windshield trim molding detached from the windshield. The vehicle was not diagnosed however, the contact was informed that the adhesive used to secure the molding had melted. The manufacturer was contacted and notified of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 110,660.

NHTSA ODI 11486700

The contact owns a 2014 Ford Explorer. The contact stated there was a leak coming from the sunroof. The contact took the vehicle to a collision center and diagnosed that there was tubing that needed to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 105,000.

NHTSA ODI 11479747

Weather stripping on wind shield falls apart and becomes a projectile while driving.

NHTSA ODI 11426503

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE PLASTIC RUBBER ATTACHED TO THE RIGHT SIDE OF THE WINDSHIELD DETACHED FROM THE VEHICLE WITHOUT WARNING AND STRUCK THE PASSENGER'S SIDE SIDE MIRROR. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND FOUND NO CAUSE FOR THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 91,886.

NHTSA ODI 11312128

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND IDLING WITH THE DEFROSTER TURNED ON, THE REAR HATCH WINDOW SHATTERED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED THE LOCAL DEALER WEST HERR FORD (5025 CAMP RD. HAMBURG NY) AND MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 84,000.

NHTSA ODI 11311582

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 75 MPH, THE FRONT DRIVER SIDE TRIM DETACHED FROM THE WINDSHIELD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORTHSIDE FORD (LOCATED AT 12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 319-5734) WHERE IT WAS DIAGNOSED THAT THE TRIM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NOVEMBER 19, 2019. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

NHTSA ODI 11282459

MY PANORAMIC SUNROOF/MOON ROOF SHATTERED FOR ABSOLUTELY NOT REASON RANDOMLY TONIGHT WHILE SITTING STATIONARY IN THE DRIVEWAY (NOT PARKED UNDER ANYTHING!). THANK GOODNESS I HAD MY VISOR CLOSED OR IT WOULD HAVE SHATTERED ALL OVER MY 2 CHILDREN

NHTSA ODI 11277218

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO DISENGAGE ON THEIR OWN. THE CONTACT HAD TO REMOVE THE WINDSHIELD WIPER FUSE BOX IN ORDER TO DISENGAGE THE WIPERS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 11267176

I WAS DRIVING ON THE HIGHWAY AND HEARD A SCRAPING SOUND SIMILAR TO THE SOUND OF ICE SCRAPING ACROSS THE WINDSHIELD BEFORE IT FLIES OFF. THE NEXT MORNING I NOTICED THAT THE TRIM AROUND THE WINDSHIELD WAS GONE. I THOUGHT IT WAS JUST MY CAR BUT I AM NOW SEEING MORE EXPLORERS WITH THE SAME PROBLEM. I CALLED A FORD DEALER AND WAS TOLD THAT THERE IS NO RECALL AND THAT I WOULD HAVE TO PAY FOR THE REPAIR.

NHTSA ODI 11232621

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT WINDSHIELD TRIM DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 141,000.

NHTSA ODI 11155160

DUAL CLIMATE CONTROL DEFROST FREEZING RAIN ICING CONDITIONS DUAL CLIMATE CONTROL MODULE BROKE CURRENTLY BLOWING COLD AIR ON PASSENGER SIDE DEFROST WHEN HEAT IS ON. VISIBILITY SEVERELY AFFECTED ON PASSENGER SIDE OF VEHICLE. VEHICLE IN MOTION ON HIGHWAY.

NHTSA ODI 11152831

MULTIPLE SENSOR FAILURES WHILE CAR WAS IN MOTION. VEHICLE WOULD NOT RECOGNIZE THAT THE TRANSMISSION WAS IN PARK. CLIMATE CONTROL SENSOR FAILED, RESULTING IN TEMPERATURES BEING INCREASED TO THE MAXIMUM HEAT. THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION ON A HIGHWAY. WINDSHIELD WIPER FLUID SENSOR FAILED AND DID NOT RECOGNIZE THAT THERE WAS FLUID IN THE RECEPTACLE. THIS HAPPENED WHILE IN MOTION. SENSOR ON DUAL CLIMATE CONTROL FAILED AND WAS BLOWING HOT AIR AT THE PASSENGER AND COLD AIR AT THE DRIVER. THIS HAPPENED WHILE IN MOTION.

NHTSA ODI 11015264

MY HUSBAND AND I WERE DRIVING ONTO THE HIGHWAY, GOING LESS THAN 50 MPH, WHEN WE HEARD A VERY LOUD EXPLOSION THAT RATTLED OUR HEADS AND MADE OUR EARS RING. THERE WASN'T ANYTHING THAT HIT US OR THAT HAD FELL ON SUNROOF AT ALL SO WE WERE BOTH IN SHOCK AS TO WHAT HAD HAPPENED. WE BOTH LOOKED UP TO SEE THAT OUR FRONT SUN ROOF HAD EXPLODED AND IN A QUICK PANIC WE TRIED TO SHUT THE SUNROOF TO KEEP THE GLASS FROM FALLING ON US BUT WERE NOT ABLE TO CLOSE IT IN ENOUGH TIME AND GLASS FELL ALL OVER US AND FLEW INTO THE BACK HITTING OUR KIDS. WE TOOK THE NEXT EXIT TO NEAREST GAS STATION TO STOP AND MAKE SURE NO ONE WAS BLEEDING OR CUT. THE EXPLOSION WAS SO LOUD WE WERE ALL SHAKEN UP. LUCKILY THERE WAS A NEARBY CAR WASH TO VACUUM THE DEBRIS OFF OF EVERYONE AND CALM DOWN THE SCARE THAT PUT US IN PANIC. WE DIDN'T WANT GLASS FLYING OFF AND HITTING OTHER VEHICLES AROUND US. WE TOOK PHOTOS AND INVESTIGATED THE VEHICLE FOR POSSIBLE EVIDENCE AS TO WHY OUR SUNROOF EXPLODED. TO OUR FINDINGS THERE WAS NO OTHER POSSIBLE ANSWERS OTHER THAN OUR SUNROOF CLEARLY JUST EXPLODED OUT OF NOWHERE. AND WE STILL HAD 2 HOURS TO DRIVE ON HIGHWAY TO GET HOME AT NIGHT. I'M WORRIED FOR THE SAFETY OF MY KIDS BECAUSE WE HAVE A BIGGER SUN ROOF BEHIND THIS SMALL ONE THAT IS RIGHT ABOVE THEIR SEATS AND I'M SURE IT COULD EXPLODE NEXT. I HAD TO PLACE MY SONS BLANKET ABOVE THEIR HEADS TO KEEP THE GLASS THAT WAS STILL ATTACHED FROM CRUMBLING AND FALLING ON THEM OR IN THEIR EYES DURING THE REST OF THE WAY HOME. THE GLASS WAS CRUMBLING LIKE COOKIE CRUMBS AND IT WAS NOT SAFE FOR THEM IN THE BACK AT ALL. THIS IS A HUGE SAFETY ISSUE FOR ALL PEOPLE IN THE VEHICLE, INCLUDING SURROUNDING VEHICLES AND ROAD SAFETY THAT SHOULD NOT BE IGNORED OR TAKEN LIGHTLY. *TR

NHTSA ODI 10937505

WE WERE DRIVING DOWN I-95 NORTH IN SOUTH CAROLINA AND ALL OF A SUDDEN WE HARD A LOUD POP. IT SOUNDED LIKE WE BLEW A TIRE. WHEN WE GOT OUT TO LOOK, THE FRONT PASSENGER DOOR WINDOW HAD A CRACK IN IT. THE CRACK CONTINUES TO GROW, TRAVELING DOWN FROM THE CENTER OF THE TOP OF THE WINDOW TOWARDS THE CAR FRAME BY THE SIDE VIEW MIRROR. YOU CAN BARELY FEEL IT ON THE OUTSIDE OF THE WINDOW AND ON THE INSIDE YOU CAN'T FEEL IT AT ALL. *TR

NHTSA ODI 10936129

WINDSHIELD TRIM BLEW OFF WHILE DRIVING ON THE HIGHWAY. *TR

NHTSA ODI 10936126

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE EXHAUST FROM THE REAR OF THE VEHICLE LEAKED INTO THE VEHICLE'S CABIN VIA THE AIR CONDITIONING VENTS. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT HAD A CARBON MONOXIDE READER THAT SHOWED THERE WAS CARBON MONOXIDE INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS A TSB NUMBER 140130. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

NHTSA ODI 10896290

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 55 MPH, THE WINDSHIELD TRIM DETACHED FROM THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND THE PARTS AND REPAIR EXCEEDED FIVE HUNDRED DOLLARS. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE SECOND PIECE BECAME LOOSE AND DETACHED FROM THE VEHICLE. THE CONTACT WAS NOT SURE THE TRIM WAS INSTALLED PROPERLY. THE FAILURE OCCURRED INTERMITTENTLY. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

NHTSA ODI 10885999

MY USED 2014 EXPLORER SPORT THAT WAS BOUGHT IN OCTOBER OF 2014 WITH LESS THAN 8000 MILES KEEPS TELLING ME THE TRANSMISSION IS NOT IN PARK WHEN IT CLEARLY IS. THIS USE TO HAPPEN ON OCCASION BUT NOW IT IS CONSTANT. I HAVE ALSO HAD PROBLEMS WITH THE INSTRUMENT PANEL ON DASHBOARD JUST GOING BLACK WHEN DRIVING. IT REALLY DOESN'T HAVE TO BE ANY SPEED. THIS HAS HAPPENED SEVERAL TIMES AND IT CAN BE KIND OF SCARY ESPECIALLY WHEN DRIVING ON FREEWAY IN HEAVY TRAFFIC. MY WINDSHIELD WIPER BLADES (LESS THAN A YEAR OLD) ACT LIKE THE ARE GOING TO FLY OFF THE CAR WHEN TURNED ON. THE WIPERS JUST DON'T SEEM LIKE THEY ARE ATTACHED RIGHT. BUT THEY ARE AND I HAVE REPLACED THEM WITH FORD RECOMMENDED PARTS MORE THAN ONCE. THE MOST ANNOYING PROBLEM WITH THE CAR IS THE EXHAUST SMELL THAT IS ALWAYS THERE. I THOUGHT IS WAS JUST ME BEING OVERLY SENSITIVE TO ODORS. BUT I NOTICED OTHERS COMPLAINING OF THE ODOR AS WELL. THE ODOR COMES ALL THE TIME. THERE REALLY IS NOT DISTINCT RPM WHEN IT HAPPENS IT IS JUST ALWAYS THERE. I HAVE NOT TAKEN MY CAR IN FOR REPAIRS DUE TO A PREVIOUS BAD EXPERIENCE WITH A DIFFERENT VEHICLE. I CAN HANDLE ALL THE PROBLEMS WITH THE CAR BUT THE EXHAUST SMELL IS SO BAD AND GIVES ME A HEADACHE IF I'M IN THE CAR TO LONG.

NHTSA ODI 10860339

THE FIRST TIME I TOOK MY NEW VEHICLE OUT AT NIGHT I STRUGGLED SEEING THE ROAD EVEN WITH THE FOG LIGHTS ON. WHEN YOU LOOK OUT OVER THE HOOD THERE IS A BLACK LINE AT HOOD HEIGHT AND THE LIGHT APPEARS ABOVE THE BLACK LINE. SO THERE IS NOT MUCH LIGHT HITTING THE ROAD. WHEN MAKING A TURN THE HEADLIGHTS DO NOT FOLLOW THE ROAD ON THE TURN AS THEY APPEAR OFF IN THE DISTANCE AND NOT DOWN ON THE ROAD. YOU VIRTUALLY CANNOT SEE IN RURAL AREAS WHEN MAKING A TURN. EVEN HIGH BEAMS DO NOT ILLUMINATE THE ROAD VERY WELL. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE HAS AN ACCIDENT AND KILLS THEMSELVES.

NHTSA ODI 10744522

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED AND ATTEMPTING TO OPEN THE FRONT PASSENGER AND DRIVER SIDE WINDOWS, BOTH WINDOWS BEGAN TO VIBRATE CAUSING THE VEHICLE TO SHAKE WITHOUT WARNING. THE FAILURE RECURRED EACH TIME THE WINDOWS WERE OPENED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 10732898

THE HEADLIGHTS ON THIS EXPLORER WERE DESIGNED SO THAT IF YOU ARE ON A DARK ROAD YOU CAN'T SEE MORE THAN 3 FEET IN FRONT OF YOU AND NOTHING ON THE SIDES. IT'S LIKE DRIVING IN THE DARK. I TOOK IT TO THE DEALER AND THEY SAID IT WAS A DESIGN FLAW. I THINK THIS IS VERY DANGEROUS, AND SCARY, ESPECIALLY SINCE I LIVE IN COLORADO. I LEFT WITH THEM NOT BEING ABLE TO DO ANYTHING ABOUT IT. I WENT ON LINE AND IT LOOKS LIKE THIS IS A COMMON COMPLAINT. *TR

NHTSA ODI 10676973

WAS SITTING IN MY NEW FORD EXPLORER 2014 SPORT, WHEN HEARD A LOUD POP LIKE A GUN.. GOT OUT AND WALKED AROUND CAR TO SEE IF SOMETHING HIT ME.. NOTHING! STARTED TO DRIVE AWAY AT AROUND 20MPH.. STARTED TO HEAR ROAD NOISE COMING FROM SUNROOF.STARTED TO RETRACT SHADE WHEN NOTICED GLASS FRAGMENTS FALLING, CLOSED SHADE PULLED OVER AND TOOK PICTURES.. CONTACTED FORD.. AND HAVE BEEN TOLD SOMETHING MUST HAVE HIT THE SUNROOF? LIKE WHAT I SAID A METEOR!!! THEY LAUGHED AND SAID I SHOULD CONTACT MY INSURANCE CO. BUT THATS FRAUD I SAID?AGAIN THEY LAUGHED.. COME ON FORD STAND BEHIND YOUR CRAFTSMANSHIP OR GET ANOTHER OWNER WHO WILL? VERY DISAPPOINTED? SO WHAT TO DO NOW? *TR

NHTSA ODI 10595844