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What 2,067 owners told NHTSA about the 2014 Ford Escape Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2,067)Crash / fire / injury (159)Engine (717)Transmission & drivetrain (479)Electrical system (210)Engine & cooling (186)Steering (150)Fuel system (136)Body & structure (84)Latches & locks (64)Backup camera & sensors (50)Wheels (46)

2 of 2,067 complaints match · Latches & locks · crash/fire/injury only · clear filters

Sep 25, 2017Latches & locks1 injury

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR DRIVER'S SIDE DOOR OPENED AND THE CONTACT WAS EJECTED FROM THE VEHICLE AS THE DRIVER WAS MAKING A RIGHT TURN. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE CONTACT WAS NOT WEARING A SEAT BELT AND SUSTAINED INJURIES TO THE LEFT FOREFINGER, BOTH LEGS, THE RIGHT CALF, THE RIGHT KNEE, AND SIGNIFICANT BRUISING AND PAIN TO THE BACK. MEDICAL ATTENTION WAS REQUIRED. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 4,000.

NHTSA ODI 11025316

May 10, 2017AirbagsLatches & locksSeatsCrash1 injury

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER'S SEAT FELL BACKWARDS DUE TO THE IMPACT. AS A RESULT, THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED INTO THE GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE DOORS FAILED TO OPEN, WHICH PREVENTED THE CONTACT FROM EXITING THE VEHICLE. THE CONTACT SUSTAINED BACK AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 10984737

Working with the data? Download all 2,067 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Ford Escape Hev verdict →