What 2,068 owners told NHTSA about the 2014 Ford Escape Gas

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the engine revved loudly while the vehicle hesitated during acceleration. Additionally, the vehicle jerked while driving. The vehicle was towed to the place of employment. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11484384

The contact owns a 2014 Ford Escape. The contact stated that while her husband was driving 45 MPH, the transmission slipped and the vehicle suddenly decelerated to 5 MPH. Upon depressing the accelerator pedal, the RPM revved up but the vehicle failed to respond. The message "Transmission Fault" was displayed. The contact's husband veered to the side of the road. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty. The contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 74,000.

NHTSA ODI 11484019

The car was shifted into drive and remained in neutral. When the car was shifted into Park, the car started to drive forward.

NHTSA ODI 11483749

The contact's mother-in-law owns a 2014 Ford Escape. The contact stated that while his mother-in-law was driving at an undisclosed speed, the message "Check Transmission" was displayed. The vehicle was taken to the dealer where it was diagnosed that the powertrain control module needed to be replaced. However, the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000. The VIN was unavailable.

NHTSA ODI 11482600

The contact owns a 2014 Ford Escape. The contact stated while pulling out of a parking spot and approaching a stop sign, she heard an abnormal popping sound. The contact shifted into park(P); however, the vehicle began to roll backwards. The contact engaged the electronic parking brake. The vehicle was towed to the dealer where it was diagnosed that the front axle had detached from the transmission. The dealer replaced the driveshaft seal and bushings, and the transmission fluid; however, while driving a month later, a bystander informed the contact that the vehicle was leaking fluid. The contact veered to the side of the road. The vehicle was towed to a second dealer Sunset Ford (11700 Gravois Rd, St. Louis, MO 63127) where it was diagnosed that the front axle had created two holes in the transmission, which caused the transmission fluid to leak. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 165, 842.

NHTSA ODI 11482443

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The accelerator pedal was depressed and the RPM revved; however, the vehicle failed to respond. The contact’s son was able to veer to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 110,000. The contact also owns a Ford Fusion with the same transmission issues.

NHTSA ODI 11482042

So I called Nelson Ford today they told me that I had 3 recalls on my vehicle according to the website here I've had 15 recalls they say I had 3 recalls. Now my car hesitates when it accelerates and doesn't shift right they say that the recall as nothing to do with the transmission itself. That the recalls only covers the cable bushing only and if it fails then they will fix it only of I can't move the car and that I get it towed in. And now I have a lemon and I can't offord to replace the transmission if the same problem exists . And I feel like ford is not taking responsibility for there lemon car

NHTSA ODI 11482087

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving 55 MPH, the vehicle was driving rough and hesitating before losing motive power and stalling. The contact was able to coast the vehicle to the side of the road The vehicle was able to be started and the engine would run, however, the vehicle failed to move in any direction. The contact waited about 10 minutes to restart the vehicle and at that point the vehicle would only move a few inches before the vehicle stalled and loss acceleration. The engine would rev; however, the vehicle would not move. The vehicle was towed and remained unrepaired at the residence. The contact had inspected the vehicle and learned that the transmission had failed. The vehicle had not been repaired. The approximate failure mileage was 105,000. VIN tool confirms parts not available.

NHTSA ODI 11481831

The contact owns a 2014 Ford Escape. The contact stated that the power doors had failed to operate as needed and would independently lock and unlock at various times. The contact stated that the infotainment screen would intermittently display a black screen which caused the backup camera to fail to operate as designed. In addition, the contact stated that the START/STOP button would fail to respond after multiple attempts. On two separate occasions, the vehicle stalled without warning. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact had called the dealer and made an appointment; however, once she arrived, she was informed that parts for the recall repair was not available. The manufacturer was not notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11481346

The contact owns a 2014 Ford Escape. The contact stated while driving 55 MPH, the vehicle accelerated independently three times on the same day. There was no warning light illuminated. The contact monitored the vehicle speed by slightly depressing the accelerator pedal. The contact was able to continue driving. Additionally, the contact stated that she parked and turned off the vehicle; however, upon returning to the vehicle, she noticed that the vehicle was still running. The contact also stated upon attempting to reverse, the gear shifter was placed in reverse(R) but the vehicle failed to respond. The contact stated that the instrument cluster did not indicate the gear position the transmission had moved to. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000. VIN tool confirms parts not available.

NHTSA ODI 11481389

The contact owns a 2014 Ford Escape. The contact stated while driving 25 MPH, the vehicle started shuddering. The contact stated upon making a turn and depressing the accelerator pedal, the vehicle failed to respond and decelerated independently. The contact was able to pull into a parking lot. The vehicle was towed to the used car dealer, where it was diagnosed that the transmission assembly and the turbocharger needed to be replaced. The contact stated that the vehicle remained at the dealer for 5-6 months until repaired. Upon retrieving the vehicle from the dealer and driving to her residence, the vehicle was shuddering significantly. The used car dealer was notified of the failure and advised the contact to bring the vehicle back. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 91,000.

NHTSA ODI 11481407

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was unable to drive forward or reverse while the gear shifter was shifted into the intended gear. Additionally, the vehicle rolled away while the gear shifter was shifted into park(P) and the parking brake was applied to stop the vehicle. The vehicle was towed to a parking lot. The dealer was made aware of the failure but confirmed that parts were not yet available. Scarsdale Ford (887 S Central Ave, Scarsdale, NY 10583) was also made aware of the failure but provided no assistance. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000. VIN tool confirms parts not available.

NHTSA ODI 11480964

I am told the bushings on my transmission... are either missing or damaged I am now told I need a new transmission I can't even drain my transmission the mechanic. I took it to tells me that's the only thing holding my transmission together. So I believe the the shifter and various part of the transmission have been recalled. All these recalls have damaged transmission it shakes from 3 gear to fourth gear I can't afford a new transmission.

NHTSA ODI 11481083

The contact owns a 2014 Ford Escape. The contact referenced NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that whenever the gear shifter was placed in reverse(R) the vehicle failed to operate as needed. The contact stated that the vehicle instead moved in an unexpected direction. The vehicle was towed to the dealer where it was diagnosed that the shifter cable bushing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 150,000.

NHTSA ODI 11479978

iWHEN DRIVING THE CAR I CAME TO A STOP SIGN AS I TRIED TO ACCELERATE THE CAR WOULDNT MOVE. I SHUT THE CAR OFF AND TURN IT BACK ON AND IT MOVED VERY SLOWLY TO GET IN MY DRIVEWAY. THEN THE NEXT MORING I WENT TO GET GAS ON THE WAY BACK TO MY HOUSE THE SAME THING HAPPENED. hAD THIS HAPPENED AT THE TRAFFIC LIGHT WHEN I WAS MAKING A LEFT TURN I COULD HAVE BEEN HIT BY AN ONCOMING CAR. THE NEXT MORNING I HAD ITTOWED TO BEACH FORD IN MYRTLE BEACH. THE TRANSMISSION WAS NO GOOD NEW TRANSMISSION COST 8000.OO DOLLERS WITH PART AND LABOR IF THIS HAPPEN ON HIGHWAY WHO KNOW WHAT COULD HAVE HAPPEN

NHTSA ODI 11479814

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate with a transmission message displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,000. VIN tool confirms parts not available.

NHTSA ODI 11479513

Car would not shift into Drive. Reverse did work. Car towed to mechanic replaced transmission!

NHTSA ODI 11479528

It started to act like it was stalling out so I stopped on the side of the road and opened the door to listen. The car was in gear but the brake peddle was pressed all the way down. When I opened the door the panel came up with a warning saying the "Transmission not in Park press Ok". So I pressed Ok and closed the door. I drove forward a few inches, listening thru the window with the door closed. It still wasnt acting right so I stopped in the middle of the road, moved the gear shifter to Park and noticed the drivers panel indicated the gear the car was in was Neutral even though the shifter is in Park. I got out of the car and moved it out of the middle of the road and it went over a small hump I couldn't see, and slid into a fence. I spent the next 25 minutes trying to rock the car to either move backward or forward and away from the fence, obtaining a few bruises (nothing serious) in the process, and was unable to move the car on my own. I had to engage the parking brake, lock the car, and started walking to look for help or cell phone service, as I had none where I was. After a stranger stopped to help get it off the road completely, I watched YouTube videos of easy fixes for the problem and found a video explaining how to "push" the neutral safety locking switch, inside the dash surrounding the gear shifter, tried this remedy and it allowed the gear shifter to move and shift into Neutral or any of the gears below (ND12) but will not shift into Park or Reverse. I had someone follow me home and got the car to my house after it happening one more time on the way. The soonest my local Ford dealership could get it in for service is September 8th (roughly 3 weeks after onset of issues and immobilization). I spoke to Customer Service and they told me the car would have to be diagnosed as due to the recall. There's no remedy until hopefully Oct2022 and wont provide a rental until then. Said we'll see what programs I qualify for even though I owe $3400 on my loan.

NHTSA ODI 11479276

My transmission shifter cable bushing failed while on a car ride home with my son leaving me stranded 96 miles from home. I had to pay $450 to tow it home. Ford doesn't have any parts to fix my vehicle that I can not drive and only recommends I rent a car until October. I can not afford this as I am a single mom and teacher....school resumes in 2 weeks.

NHTSA ODI 11479141

The contact owns a 2014 Ford Escape. The contact received a recall notification of NHTSA Campaign Number: 22V413000 (Power Train). However, the parts to do the recall repair were not yet available. The contact stated while attempting to make a right turn from a complete stop, the gear shifter was in drive (D) but the vehicle failed to respond. The contact's husband continued to manipulate the gear shifter until he was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the torque converter and an unknown part needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

NHTSA ODI 11478759

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that prior to receiving the recall notification, while driving at an undisclosed speed, the vehicle experienced unintended acceleration after taking her foot off the brake pedal. The vehicle drove across six lanes of traffic and was unable to stop while the brake pedal was depressed. The contact applied the parking brake and was able to stop the vehicle. The dealer was made aware of the failure but provided no assistance. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The mechanic replaced the transmission. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11478439

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 65 MPH, the gear shifter inadvertently shifted out of drive while depressing the brake pedal. The contact stated that there was an abnormal shaking coming from the transmission and the vehicle lunged. The contact stated that he was able to pull the vehicle over on the shoulder and placed the gear shifter into park; however, the vehicle started to roll in reverse. The brake pedal was depressed as the contact was able to get the shifter into drive and pulled over at a service station. No warning lights were illuminated. The contact referenced NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was towed to the residence. The vehicle was not repaired. The dealer nor manufacturer was notified of the failure. The approximate failure mileage was 93,000.

NHTSA ODI 11478124

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO SAFETY RECALL 22V-413. THE CONSUMER STATED WHILE DRIVING THE TEANSMISSION BEGAN SLIPPING AND STOPPED WORKING COMPLETELY. THE VEHICLE WAS REPAIRED. THE CONSUMER STATED THIS WAS A PREMATURE FAILURE AND COULD POSSIBLY BE COVERED UNDER RECALL.

NHTSA ODI 11478139

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED WHILE DRIVING THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED. THE CONSUMER REQUESTED TO BE REIMBURSED DUE TO A RECALL NOTICE FOR THE TRANSMISSION. *JS

NHTSA ODI 11478178

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

NHTSA ODI 11478182