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What 635 owners told NHTSA about the 2014 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (635)Crash / fire / injury (58)Electrical system (215)Engine (151)Seats (93)Airbags (76)Transmission & drivetrain (51)Body & structure (36)Brakes (30)Steering (22)Visibility & wipers (17)Seat belts (15)

215 of 635 complaints match · Electrical system · clear filters · page 7 of 9

Aug 20, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10750011

Aug 20, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10750072

Aug 20, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/15/2015 *CN

NHTSA ODI 10750074

Aug 20, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10750107

Aug 19, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER WAS CONTACTED NUMEROUS TIMES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10749909

Aug 13, 2015Electrical systemSpeed controlCrash1 injury

THE VEHICLE WAS PARKED IN THE GARAGE WHEN THE DRIVER ENTERED THE VEHICLE. THE DRIVER PRESSED THE IGNITION BUTTON TO TURN THE VEHICLE, KEEPING HER FOOT ON THE BRAKE. AS THE VEHICLE STARTED, THE WIPERS CAME ON AT HIGH SPEED WITHOUT HAVING BEEN TURNED ON AT THE TIME OR PREVIOUSLY. AT THE SAME TIME, THE ENGINE REVVED AND BEGAN TO ACCELERATE IN REVERSE DESPITE BEING IN PARK WITH THE DRIVER'S FOOT ON THE BRAKE. THE DRIVER'S DOOR WAS OPEN AND CRASHED AGAINST THE SIDE OF THE GARAGE DOOR, EJECTING THE DRIVER WHO HAD NOT EVEN HAD TIME TO PUT HER ON SEAT BELT. THE VAN CONTINUED TO REVERSE DOWN THE DRIVEWAY WHERE IT COMPLETED (ALMOST) A 180 DEGREE TURN. THE VAN FINALLY CAME TO A STOP ROLLING UP AGAINST A SIDEWALK CURB WITH A COUPLE MORE ENGINE REVS. A PERSON OTHER THAN THE DRIVER WAS THE FIRST TO THE VEHICLE AFTER IT CAME TO A STOP. HE NOTED THAT THE VEHICLE WAS IN PARK. HE SHUT THE VEHICLE OFF BY PRESSING THE IGNITION BUTTON. THE OWNER OF THE VAN AND DRIVER ARE VERY CONCERNED ABOUT THE VEHICLE'S AND THEIR SAFETY AFTER HAVING EXPERIENCED THIS INCIDENT. *TT

NHTSA ODI 10748333

Jul 22, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10735754

Jul 13, 2015Electrical system

HUGE SAFETY ISSUE. I HAD A HORRIBLE EXPERIENCE THIS PAST SATURDAY. HAD MY ARMS FULL; GRANDCHILD, 2 DIAPER BAGS, PURSE, KEYS. VAN WAS LOCKED. STARTED VAN WITH AUTO STARTER. OPENED BOTH BACK DOORS OF T AND C WITH KEY FAUB. SET BAGS IN BACK. PUT KEY ON FRONT SEAT. PUT BABY IN CAR SEAT. CLOSED DOOR WITH BUTTON ON VAN. WENT TO GET IN CAR AND CAR WAS STILL LOCKED. THANK GOD I STARTED THE CAR. IT WAS 89 DEGREES OUT. SON HAD TO DRIVE TO MY HOUSE AND GET SPARE KEY. CAR SHUT OFF, (RUNS FOR 15 MINUTES WHEN STARTED WITH THE CAR STARTER), BEFORE MY SON GOT BACK, BABY WAS INSIDE. THANK GOD MY SON CAME 30 SECONDS LATER. THIS IS A FEATURE THAT NEEDS TO BE CHANGED. I STILL CAN'T SHAKE THE FEELING THAT I ALMOST CAUSED IRREVERSIBLE HARM TO MY GRANDSON. FRONT DOORS SHOULD UNLOCK WHEN YOU OPEN THE BACK DOORS. I TAKE OWNERSHIP FOR MY MISTAKE. PLEASE MAKE CHRYSLER TAKE OWNERSHIP FOR YOUR DESIGN FLAW.

NHTSA ODI 10733745

Jul 6, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10732231

Jul 1, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DISCONNECTED THE VENT WINDOW SWITCH AS A TEMPORARY REMEDY BECAUSE THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE. AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10731462

Jun 23, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/03/15*LJ UPDATED 10/26/2017*CN

NHTSA ODI 10726949

Jun 19, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/05/2015 THE VEHICLE WAS REPAIRED ON JULY 15, 2015. UPDATED 08/11/15*JB

NHTSA ODI 10726212

May 24, 2015Electrical system

RECALL NOTIFICATION CODE P25 ( FROM CHRYSLER) POWER VENT SWITCH CAN OVERHEAT AND CAUSE FIRE. WENT TO NORTH POINT CHRYSLER, WINSTON SALEM, NC. WITH RECALL NOTICE, ONLY TO BE TOLD THEY HAVE A LONG LIST OF OWNERS TO REPLACE THE SWITCHES BUT NO PARTS. THE RECEIVE A FEW EACH MONTH. MY CONCERN WOULD BE THAT IT OVERHEATS AND BURNS BEFORE THEY GET THE SWITCH IN TO REPLACE. WOULD I BE CORRECT THAT AT THAT POINT IF IT HAPPENS CHRYSLER WILL BE RESPONSIBLE FOR THE FIRE DAMAGE? KNOWING OF THIS PROBLEM SHOULD CHRYSLER PROVIDE LOANER VEHICLE TILL THE SWITCH IS MADE AVAILABLE ?

NHTSA ODI 10721234

May 11, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWNS AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10715671

May 4, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10714442

Apr 28, 2015Electrical systemEngine

ON THE KEYLESS START SYSTEM THERE IS NO WARNING THAT THE ENGINE IS RUNNING WHEN YOU OPEN THE DOOR. THE DOOR CAN BE LOCKED AND YOU WALK AWAY WITH THE VERY QUIET ENGINE RUNNING. HAD THIS HAPPENED WITH THE VEHICLE PARKED IN MY GARAGE THE HOUSE WOULD FILL WITH CARBON MONOXIDE AND SOMEONE COULD DIE. *TR

NHTSA ODI 10713276

Apr 28, 2015Electrical system

WHILE SITTING AT A RED LIGHT THE VEHICLE STALLED. HAPPENED THREE TIMES WITHIN THIRTY MINUTES ONLY AT LOW SPEEDS OR WHILE COMING TO A STOP (SLOWING FOR A RED LIGHT). *TR

NHTSA ODI 10713469

Apr 23, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHO DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY BECAUSE THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10712359

Apr 23, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER, WHO DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY BECAUSE THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10712478

Apr 22, 2015Electrical system

CHRYSLER STILL DOES NOT HAVE THE PART ( ELECTRICAL SWITCH) TO COMPLETE THEIR SAFETY RECALL FOR MY VEHICLE: REPORT RECEIPT DATE: MAY 07, 2014, NHTSA CAMPAIGN NUMBER: 14V234000, COMPONENT(S): ELECTRICAL SYSTEM AFTER ALMOST ONE YEAR, I VERIFIED THIS WITH MY LOCAL DEALER AGAIN TODAY. YOUR AGENCY NEEDS TO TAKE ACTION TO GET THIS SAFETY RECALL SATISFIED. *TR

NHTSA ODI 10712234

Apr 22, 2015Electrical system

CAR HAS BEEN HESITATING AND HAS HAD A RANDOM MISS WITH NO CODE UNTIL TODAY, P0303 CYLINDER 3 MISFIRE DETECTED. THIS ENGINE HAS A HISTORY OF PROBLEMS WITH MISFIRES THAT APPEARS TO HAVE STARTED AROUND 2011. TTHE NEW SPARK PLUG ARE SUPPOSE TO LAST FOR 100,000 MILES AT LEAST SO I AM CONCERNED THAT THIS A CONTINUATION OF THE PREVIOUS HISTORY OF THIS ENGINE. I ALSO FIND MORE REPORTED PROBLEMS OF MISFIRES ON OTHER WEBSITES. *TR

NHTSA ODI 10712240

Apr 21, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN THE CONSUMER STATED THE VEHICLE WAS FINALLY FIXED. UPDATED 09/21/15.*JB

NHTSA ODI 10712005

Apr 9, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/3/15*CN

NHTSA ODI 10704611

Apr 6, 2015Electrical systemFuel system

AS I WAS DRIVING ON A LOCAL ROAD, ABOUT 30 MPH, I LOST ACCELERATION. ALL THE DASHBOARD LIGHTS WERE STILL ON, BUT AS I PRESSED THE ACCELERATOR, IT WOULD NOT GO. I QUICKLY PULLED OVER, SHUT OFF THE VAN, AND RESTARTED IT. IT WAS FINE AFTER THE RESTART. I CALLED THE DEALER AND THEY ASKED IF I HAD A LOT OF KEY CHAINS ON THE KEY. I HAD NONE. THEY SAID MAKE SURE I AM PUSHING THE KEY ALL THE WAY IN WHEN I START THE CAR. ALSO,I HAD PLENTY OF GAS. I HAVEN'T HAD A PROBLEM SINCE (IT IS NOW APRIL, 2015), BUT MY OTHER TOWN & COUNTRY MINI VAN 2008 DID THE SAME THING YESTERDAY. WE DID GET A NEW KEY FAB FOR IT, SINCE THE OLD ONE WAS BROKEN. IT WAS THE SAME EXACT THING THAT HAPPENED. SHE HAD HALF A TANK OF GAS. *TR

NHTSA ODI 10703996

Apr 3, 2015Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. AS A TEMPORARY ADJUSTMENT, THE REAR QUARTER PANEL VENT SWITCH WAS DISCONNECTED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN UPDATED 10/4/2017*CN

NHTSA ODI 10703487

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Chrysler Town And Country verdict →