What 635 owners told NHTSA about the 2014 Chrysler Town And Country

WHILE DRIVING VEHICLE IT SHUT OFF AND LOST POWER STEERING AND POWER BRAKES. ONCE TO A COMPLETE STOP, TURNED VEHICLE OFF AND TURNED BACK ON. RESUMED NORMAL DRIVING FUNCTION.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND VARIOUS UNKNOWN SERVICE INDICATORS ILLUMINATED. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER DODGE JEEP RAM (1890 DOGWOOD DR. SE, CONYERS, GA 30013, (678) 210-2489) WHERE IT WAS DIAGNOSED THAT THERE WAS A MISFIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

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CYLINDER 4 MISFIRE MY VAN SHAKES PRETY BAD WHENE I DRIVING OR ON PARKING POSITION.

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ENGINE SHUT DOWN. DROVE TO LOCAL EATERY; WHEN I CAME OUT 15 MINUTES LATER CAR WOULD NOT START. HAD TO TOW IT HOME AND CHRYSLER SERVICE IN MY TOWN COULD NOT SERVICE MY CAR UNTIL A WEEK LATER. CAR HAS JUST 60,000 MILES

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE AND P517 CODE INDICATORS ILLUMINATED. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. THE DEALER WAS NOT CALLED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 69,400.

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THE TRANSMISSION COOLING LINES ARE LEAKING. WHILE TRAVELING DAILY TO WORK ON MANY OCCASIONS, MY LIGHTS IN THE DASH, MY RADIO AND ALL POWER UP FRONT WOULD GO OFF WHILE DRIVING AND JUST RECENTLY WHILE PARKED. OIL FILTER HOUSING ASSEMBLY IS LEAKING. HAD TO REPLACE THE FULL OIL FILTER HOUSING ASSEMBLY AND INT MANIFOLD SET. TWICE, AS THE VEHICLE HAS BEEN IN MOTION, THE ENGINE HAS STOPPED AND THE ABILITY TO STEER IS GONE. THE RADIO HAS STAYED ON. BOTH INSTANCES HAVE HAPPENED AT 25MPH OR LESS, THANKFULLY!

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VEHICLE OVERHEATS TO THE POINT WHERE I HAVE TO PULL OVER, OPEN THE HOOD, OPEN THE RADIATOR CAP, LET IT DRAIN AND ADD MORE WATER/ANTIFREEZE. I HAVE T DO THIS EVERY DAY ONCE OR TWICE A DAY. I DRIVE 7 MILES TO WORK. THE THERMOSTAT HAS BEEN REPLACED AND THE CAR ONLY HAS 90K MILES. ALSO, CANNOT PUT GAS ON THE TANK. IT DOES NOT TAKE MORE THAN 1/5TH OF A GALLON AND IT STOPS... HAVE TO RESTART THE GAS ADDING SITUATION EVERY COUPLE OF MINUTES. IT TAKES ABOUT 20 TO 30 MINUTES TO FILL UP THE TANK.

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OIL PRESSURE SENSOR HAS FAILED AND WILL NOT COME OUT USING PROPER TOOLS. I WAS TOLD THE SWITCH WILL NEED TO BE FORCEFULLY REMOVED.

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OIL FILTER HOUSING-THE ENGINE HAS A MAJOR OIL LEAK DUE TO PART NUMBER 68105583AA. IN ADDITION, UNRELATED TO THE OIL LEAK THE DRIVER SEAT ALSO UNEXPECTEDLY REVERSED AND WOULD NOT MOVE FORWARD AGAIN. WHILE SITTING AT THE INTERSECTION THE CAR ENGINE SUDDENLY STALLED. I AM NOT CERTAIN IF THIS WAS DUE TO LEAK OR ELECTRICAL PROBLEM. THE CAR BEHIND ME HAD TO USE EVASIVE MEASURES TO PREVENT A CRASH.

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THE VAN STALLS A LITTLE BIT I WENT AND HAD A DIAGNOSTIC DONE ON IT AND THE CATALYTIC CONVERTER KEEPS CLOGGING UP CAUSING THE VAN TO SLOW UP OR TO SWITCH GEARS. ALSO THE DOORS DON'T CLOSE ALL THE WAY THE SLIDING DOORS DO NOT CLOSE ALL THE WAY YOU HAVE TO OPEN AND CLOSE THEM SOMETIMES IT WILL SAY THAT THEIR CLOTHES AND THEN THEY COME OPEN. ALSO THE AC SYSTEM DOES NOT WORK IN THE BACK OF THE CAR THE DOOR FROM THE AC THAT GOES TO THE BACK OF THE VAN CLOSES AND WILL NOT OPEN TO IT GETS EXTREMELY HOT IN THE CAR EVEN THOUGH THE AC IS ON FULL BLAST. ALSO THE DVD SYSTEM MY VAN IS 2 YEARS OLD THE DVD PLAYER WENT OUT AND THE COMPANY WOULD NOT FIX THE DVD PLAYER I HAD TO SPEND OVER $1,000 JUST TO GET A NEW REPLACEMENT FOR THE DVD PLAYER. ALSO THE WIPERS WILL FOG UP THE WINDOWS CAUSING A HAZARDOUS WHERE YOU CANNOT SEE AND THE WIPER CORD FOR THE RAIN-X COMES UNDONE.

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OIL FILTER/ADAPTER/OIL COOLER ASSEMBLY FAILED, CAUSING LARGE AMOUNT OF OIL TO LEAK ALL OVER ENGINE & TRANSMISSION, LIKELY CREATING A FIRE HAZARD.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, LOUD NOISES WERE HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LIFTER IN THE ENGINE WAS FAULTY. THE DEALER (SHEETS CHRYSLER IN BECKLEY, WEST VIRGINIA) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.

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2014 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE SHAKING VIOLENTLY, UNINTENDED ACCELERATION AND SLOW SHIFTING. *LD THE CONSUMER STATED THE PASSENGER TIRE SENSOR CORRODED AND CAUSED THE TIRE TO BLOW OUT. THE VEHICLE RASHED INTO A NEIGHBOR'S CAR. *JS

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STALLS WITHOUT WARNING UNDER ALL CONDITIONS. ENGINE AND ALL ELECTRICAL COMPONENTS (ENGINE, LIGHTS, POWER BRAKES, POWER STEERING, INTERIOR LIGHTS, DASHBOARD LIGHTS). THIS USED TO HAPPEN ONCE AND A WHILE. NOW IT HAPPENS MORE THAN ONCE A DAY. THIS IS A MAJOR SAFETY PROBLEM. LAST TIME THE CAR WAS AT THE CHRYSLER DEALERSHIP THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. DO NOT BUY A CHRYSLER MINIVAN UNTIL THIS IS ADDRESSED, THEY TAKE RESPONSIBILITY FOR THIS DANER, AND THERE IS A RECALL. CAR HAS LESS THAN 40K MILES. MOST RECENTLY HAPPENED WHEN TRAVELLING AT ABOUT 20MPH, WHILE PULLING OUT OF A PARKING LOT AND INTO TRAFFIC ON A BUSY ROAD, TEMPERATURE OUTSIDE IS 40F. CITY STREET. CAR WAS ALREADY WARM (HAD BEEN DRIVEN ABOUT 10-MILES PRIOR TO THIS HAPPENING. I'M ONLY ALLOWED TO CHECK THREE ITEMS FOR PART OF THE CAR AFFECTED, BUT OTHER SYSTEMS WERE ALSO EFFECTED INCLUDING LIGHTING, PEED CONTROL, WIPERS, POWER SEATS, STEERING, ELEC STABILITY CONTROL, AIR BAGS, TIRE PRESSURE SENSORS, AND OTHER ELECTRICAL SYSTEMS.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO THEN REFERRED THE CONTACT TO CHRYSLER DUE TO THE FAILURE BEING A KNOWN MANUFACTURING DEFECT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT PROVIDED.

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VEHICLE STALLED WHEN OPERATING ON HIGHWAY. ALL POWER LOST. RESTARTED WITHOUT ANY PROBLEM. NO ERROR CODES FROM COMPUTER.

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ENGINE OIL COOLER ASSEMBLY CAN BE CRACKED CAUSING AN OIL LEAK. DISCOVERED WHILE INVESTIGATING OIL POOLING ON THE GROUND WHILE PARKED. OIL COOLER ASSEMBLY IS A PLASTIC FORMED PART WITH METAL COOLERS ATTACHED. THE OIL FILTER HOUSING IS AN INTEGRAL PART OF THIS ASSEMBLY. AUTO DEALER'S SERVICE DEPARTMENT CLAIMS THE PLASTIC COOLER ASSEMBLY IS CRACKED DUE TO OVER TIGHTENING OF THE OIL FILTER COVER AND THE PART IS NOT COVERED UNDER THE POWERTRAIN WARRANTY. CHRYSLER HAS ALREADY IDENTIFIED THERE IS A HIGH NUMBER OF COMPLAINTS ABOUT THIS ISSUE. REVIEW CHRYSLER SERVICE BULLETIN #09-008-15 AND IT HAS A LIST OF VEHICLES THAT MAY HAVE THIS PROBLEM. I HAVE CONTACTED FCA WARRANTY AND THEY CONFIRMED THE PART IS NOT COVERED UNDER THE POWERTRAIN WARRANTY BECAUSE IT IS NOT PART OF THE ENGINE, BUT AN ITEM ATTACHED TO THE ENGINE. THE AUTO SERVICE DEPARTMENT STATED THE OIL COOLER ASSEMBLY HAD NUMEROUS DESIGN REVISIONS BECAUSE OF CRACKING.

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TWICE, AS THE VEHICLE HAS BEEN IN MOTION, THE ENGINE HAS STOPPED AND THE ABILITY TO STEER IS GONE. THE RADIO HAS STAYED ON. BOTH INSTANCES HAVE HAPPENED AT 25MPH OR LESS, THANKFULLY!

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THE SYSTEM DASH FLASHES AND THE.WHOLE CAR SHUTS DOWN COMPLETELY OFF WHILE DRIVING OR SITTING STILL. THE SYSTEM FLICKERS AND THEN TURNS ENGINE OFF OR LIGHTS GO OFF AND ENGINE IS ON. THE CAR HAS BEEN HESITATING SINCE 2015 AND LIGHTS FLICKERING IN 2016.

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OIL FILTER HOUSING ASSEMBLY IS LEAKING. HAD TO REPLACE THE FULL OIL FILTER HOUSING ASSEMBLY AND INT MANIFOLD SET. THIS REPAIR WAS AT 45101 MILES!

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WITHOUT WARNING THE ENGINE AND ALL ELECTRICAL COMPONENTS (INTERIOR AND EXTERIOR LIGHTING, RADIO, WIPERS, AC-HEAT/BLOWER, BRAKE ASSIST, STEERING ASSIST, AIRBAG, SPEED INDICATOR, ETC) ALL SHUT OFF. THERE ARE NO DASH WARNING LIGHTS. THE DASHBOARD IS COMPLETELY BLACK FOR A MOMENT (UNTIL RESTART). THIS HAPPENED WHILE THE CAR WAS WARM (AFTER DRIVING AT HIGHWAY SPEED FOR OVER 15MIN). THIS HAPPENED WHILE THE CAR WAS TRAVELLING AT APPROXIMATELY 35-MILES PER HOUR ON A CITY STREET. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND IMMEDIATELY RESTART WITHOUT STOPPING. THIS WAS AN EXTREMELY DANGEROUS SITUATION. IF I WAS ON A POORLY LIT ROAD OR GOING AROUND A CORNER, OR AT A HIGHER SPEED, OR A LESS EXPERIENCED DRIVER, THIS COULD EASILY HAVE BEEN A FATAL ACCIDENT. THIS WAS PREVIOUSLY REPORTED TO CHRYSLER AND THYE REPORTED THE PROBLEM 'FIXED' LESS THAN 1-YEAR AGO (REPORTED TO CHRYSLER CORPORATE IN EARLY AUGUST 2017 AND SUPPOSEDLY FIXED BY A CHRYSLER DEALERSHIP AUGUST 11 2017). THE PROBLEM IS NOT FIXED. THIS HAPPENS WITHOUT WARNING AND VERY LIMITED (LESS THAN ONCE PER MONTH). IT SEEMS MORE FREQUENT IN COLD WEATHER. IT HAS HAPPENED AT OTHER TIMES, OFTEN A MINUTE OR SO AFTER STARTING THE VEHICLE, WHILE WARMING UP. IT HAS HAPPENED OTHER TIMES WHILE DRIVING (ABOUT 4-TIMES SINCE PURCHASE IN NOVEMBER 2014), BUT I DO NOT RECALL THE DATES AND TIME.

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OIL FILTER HOUSING IS LEAKING OIL BENEATH THE INTAKE MANIFOLD (ENGINE VALLEY). THIS OIL POOLS INTO THIS AREA AND MAY HOLD A QUART OF OIL. VEHICLES FIRES ARE POSSIBLE DUE TO OIL LEAKAGE FROM THE FILTER HOUSING AND POOLING IN THIS AREA. FIRST NOTICED OIL LEAKS ON THE DRIVEWAY. THE OIL APPEARED TO BE COMING FROM THE ENGINE VALLEY AND LEAKING ONTO THE TRANSMISSION AREA AND THEN THE DRIVEWAY. DEALER STATED THE OIL FILTER HOUSING LEAKING IS A COMMON PROBLEM WITH THE 2014 TOWN AND COUNTRY/CARAVAN. THE OIL FILTER HOUSING DEVELOPED A CRACK AND OIL NOW LEAKS ONTO THE ENGINE VALLEY.

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*NOTE REPORTING THREE DIFFERENT DISCREPANCIES DATES INCLUDED* AFTER DRIVING VEHICLE APPROXIMATELY 1 MILE, VEHICLE WHICH WAS IN MOTION BEGAN TO STUTTER AND EVENTUALLY STALLED OUT. THE STALL CAUSED THE VEHICLE TO LOSE BRAKE FUNCTION AND POWER STEERING. VEHICLE WAS PUT IN PARK AND RESTARTED, VEHICLE RESUMED WITH NORMAL FUNCTION AND OPERATION. INCIDENT OCCURRED 12/1/17 WHILE DRIVING ON A HIGHWAY, THE VEHICLES TRANSMISSION BECAME STUCK IN 3RD GEAR AND WOULD NOT SHIFT. I WAS FORCED TO DRIVE VEHICLE AT AN EXTREMELY HIGH RPM TO MAINTAIN HIGHWAY SPEED IN ORDER TO EXIT HIGHWAY AT A SAFE LOCATION. AGAIN I PUT VEHICLE IN PARK AND RESTARTED IT. THE VEHICLE RESUMED NORMAL OPERATION. INCIDENT OCCURRED 11/24/17 WHILE STATIONARY THE VEHICLES LEFT PASSENGER SLIDING DOOR WILL NOT GO IN TO LOCK POSITION WHILE ATTEMPTING TO CLOSE CAUSING DOOR TO CYCLE REPEATEDLY. IT IS A NECESSITY TO MANUALLY PUSH THE DOOR CLOSED OR IT WILL CONTINUE THIS CYCLE INDEFINITELY. INCIDENT OCCURS DAILY

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ON TWO SEPARATE OCCASIONS OUR VAN LOST POWER WHILE WE WERE DRIVING. THE FIST INCIDENT HAPPENED WHILE GOING 25-30 MPH ON A CITY ROAD. WE LOST ALL POWER, HAD NO POWER STEERING AND JUST HAD TO HIT THE BRAKES, PUT THE CAR IN PARK AND RESTART IT AND CONTINUE DRIVING. THE SECOND TIME HAPPENED WHILE MAKING A RIGHT HAND TURN ONTO A BUSY HIGHWAY. AFTER MAKING THE TURN THE VAN LOST POWER AND AGAIN WE HAD TO PUT IT INTO PARK, RESTART IT AND ACCELERATE AS TRAFFIC WAS COMING QUICKLY BEHIND US. WE ARE INCREDIBLY THANKFUL THAT OUR FAMILY, OUR CHILDREN WERE IN THE CAR BOTH TIMES, WAS NOT IN AN ACCIDENT CAUSED BY OUR VAN LOSING POWER.

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WHILE WE WERE DRIVING THE CAR STOPPED IN THE MIDDLE OF THE ROAD. WHILE ON DRIVE! WE WERE ON CANAL AND 19 MILE ROAD WITH MY HUSBAND AND 4 KIDS AND THE CAR. THE CAR WAS DRIVING AND IT JUST STOPPED LITERALLY.

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