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What 635 owners told NHTSA about the 2014 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (635)Crash / fire / injury (58)Electrical system (215)Engine (151)Seats (93)Airbags (76)Transmission & drivetrain (51)Body & structure (36)Brakes (30)Steering (22)Visibility & wipers (17)Seat belts (15)

215 of 635 complaints match · Electrical system · clear filters · page 4 of 9

Jul 2, 2019Electrical systemSpeed controlVisibility & wipersLane Departure

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY, THE VEHICLE INDEPENDENTLY DECELERATED, AND THE BLIND SPOT PROTECTION UNAVAILABLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 11228897

Jun 29, 2019Electrical systemEngine

DRIVING DOWN THE ROAD AND VEHICLE COMPLETELY SHUTDOWN, NO POWER STEERING, LITTLE BRAKING, NO LIGHTS ON DISPLAY. THIS WOULD HAPPEN RANDOMLY WITH NO ENGINE LIGHT WARNINGS. HAPPENS MULTIPLE TIMES. ONCE SHUTDOWN IN MIDDLE OF MAJOR INTERSECTION AND IT WOULD NOT START UP, WOULD TRY TO TURN OVER. IT ALSO SEEMS TO HAPPEN AROUND 35-45 MPH AND COMING TO A STOP. TOOK IT TO DEALERSHIP HOOKED IT UP ON COMPUTER NO ENGINE LIGHT OR SENSOR TRIPED AND WHILE IT WAS IDLING CAR SHUTDOWN ASKED SERVICE MANAGER TO CHECK ABOUT A RECALL ON 2011 VEHICLES (P54) BUT THEY SAID NO RECALL. I TAKE IT TO WORK EVERY DAY LESS THEN A MILE AWAY AND CAR HAS SHUTDOWN ON ME TWICE. AFRAID TO DRIVE IT ANY DISTANCE

NHTSA ODI 11228427

Jun 25, 2019Electrical systemEngine

I WAS DRIVING ABOUT 45 MPH ON A MAIN ROADWAY IN OHIO WHILE ON VACATION. SUDDENLY, THE VEHICLE WENT COMPLETELY DEAD AND STALLED. ALL DISPLAYS WENT BLACK. I HAD NO STEERING AND LIMITED BRAKING ABILITY. I WAS ABLE TO LEAVE THE ROADWAY SAFELY. THEN, I PUT THE VEHICLE IN PARK. I WAS ABLE TO RESTART THE VEHICLE, AND DRIVE BACK TO OUR VACATION HOME WITHOUT ISSUE.

NHTSA ODI 11222533

Jun 4, 2019Electrical systemVisibility & wipers

DEFOGGER INEFFICIENT AND UNSAFE WHEN RAINING IN SUMMER CAUSED BY KNOWN PROBLEM WITH A/C HEAT BLEND DOOR STICKING. AC ON ONE SIDE HIGH HEAT ON OTHER..CONDENSATION FORMS ON INSIDE WHILE DRIVING ON HIGHWAY. FCA FIXING FOR FREE ON SOME 2014 -2105 MODELS BUT NOT ALL EVEN THOUGH SAME ISSUE REPORTED AND SAME PARTS (IDENTICAL PART NUMBERS) INVOLVED ON SAME VEHICLE IN SAME TIME FRAME.

NHTSA ODI 11217761

Jun 3, 2019Electrical systemBrakesEngine

WHILE MY WIFE AND CHILDREN WERE MAKING A LEFT-HAND TURN IN THE FAR LEFT LANE THE VAN COMPLETELY WENT DEAD. THEY LOST ALL POWER TO THE ENGINE, LOST ALL POWER STEERING, LOST ALL ABILITY TO ACCELERATE, AND LOST ALL ABILITY TO BREAK. THE CAR TRAVELED ACROSS BOTH LANES AND LUCKILY INTO A SHOPPING CENTER TURN LANE, WHERE THEY APPLIED THE EMERGENCY BRAKE TO COME TO A STOP. LANDSCAPERS SAW WHAT HAPPENED AND WERE ABLE TO PUSH THE CAR INTO THE PARKING LOT. THE DASHBOARD STAYED LIT AND THE AC FAN CONTINUED TO BLOW. IT'S ALMOST AS IF THE BATTERY WAS STILL ON, BUT THEY HAD NO MECHANICAL FUNCTIONS. WE HAD THE VAN TAKEN TO TEQUESTA TIRE CO WHERE THEY DID A FULL INSPECTION. AFTER A FULL INSPECTION, THEY DETERMINED THE PROBLEM TO BE A POSSIBLE "FLUKE". AFTER ADDITIONAL RESEARCH ONLINE, THIS APPEARS TO BE A WIDER ISSUE WITH OTHER T&C OWNERS. OTHER OWNERS SAY THEY HAVE NOT FOUND THE CAUSE OF THE ISSUE AND SPEND A SIGNIFICANT AMOUNT OF MONEY WITH NO RESOLUTION OR CAUSE.

NHTSA ODI 11217640

May 30, 2019Electrical system

DRIVER SIDE SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUT. JUST STOPPED WORKING ON ITS OWN. AUTOMATIC BUTTON WON'T OPEN IT FROM DRIVERS DOOR OR FROM BUTTONS ON REMOTE.

NHTSA ODI 11216955

Apr 29, 2019Electrical systemLightsVisibility & wipers

WHILE IN MOTION ON A CITY STREET, MY INSTRUMENT CLUSTER PANEL LIT UP, WINDSHIELD WIPERS TURNED ON AND COULDN'T BE TURNED OFF, TURN SIGNALS STOPPED WORKING, AS WELL AS THE SPEEDOMETER, ODOMETER, TEMPERATURE GADGE, RADIO, AND HEATING/COOLING SYSTEM. THE VEHICLE STILL DRIVES, BUT IS NOT SAFE TO BE ON THE ROAD DUE TO NO SPEEDOMETER AND TURN SIGNALS. ALSO, MY DRIVER SIDE WINDOW WAS ROLLED DOWN AND IS NOW STUCK IN THE DOWNWARD POSITION

NHTSA ODI 11204327

Apr 27, 2019Electrical system

THE VAN SHUTS OFF WHILE DRIVING, TONIGHT I WAS TRAVELING AND AS I STARTED DE ACCELERATION FOR A STOP LIGHT THE VAN SHUT OFF AND I LOST POWER STEERING AND BREAKS. THISNCOUKDVE BEEN VERY BAD ESPECIALLY IF I HAD MY KIDS IN THE CAR.

NHTSA ODI 11204070

Apr 16, 2019Electrical systemEngine

WHILE DRIVING THE VEHICLE DASHBOARD LIT UP LIKE A CHRISTMAS TREE AND THE ENGINE COMPLETELY SHUT OFF LOCKING THE WHEEL. AFTER TAKING IT TO THE DEALERSHIP THEY FOUND NOTHING WRONG. ABOUT A MONTH LATER WE WERE DRIVING HOME FROM A SOCCER GAME AND THE CAR CAME OUT OF GEAR WHILE DRIVING ABOUT 70 MPH. THE RPM SHOT UP AND I WAS UNABLE TO DRIVE OVER 40 MPH. WE ENDED UP STAYING THE NIGHT AND HAVING THE CAR TOWED TO THE DEALERSHIP. THEY REPLACED THE SENSOR SOLENOID PAC. 6 MONTHS LATER I WAS DRIVING HOME FROM A SOCCER TOURNAMENT AND THE SAME EXACT THING HAPPENED AGAIN HOWEVER I HAD SLOWED THE VEHICLE DOWN DRIVING THROUGH A RESIDENTIAL AREA AND WENT TO SPEED UP AFTER RE-ENTERING THE HIGHWAY. THE RPM'S WERE AT 4 TO 5 GOING 30 MPH. I PULLED OVER TURNED OFF THE CAR AND LET IT SIT FOR 5 MINUTES. I WAS ABLE TO DRIVE NORMALLY AFTER THAT , THEN THE CHECK ENGINE LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID THERE IS NOTHING THE COULD DO. STORED CODES ECU: ABS DTC: C212A16 DESCRIPTION: STORED- SYSTEM VOLTAGE-CIRCUIT VOLTAGE BELOW THRESHOLD; ECU: PCM DTC: P075A DESCRIPTION: LC SOLENOID CIRCUIT ECU: DMFL/DMFR DTC: B21A1 DESCRIPTION: STORED- ECU RESET/RECOVERY OCCURRED. I HAVE 71,000 MILES ON THE ENGINE AND IT'S UNDER WARRANTY FOR 13 MONTHS MORE OR 28,000 MILES. PLEASE HELP!

NHTSA ODI 11196612

Apr 6, 2019Electrical system

THE CABLE ON THE DRIVERS SIDE WINDOW KEEPS BREAKING. IT'S BEEN REPLACED TWICE. THE FIRST TIME THE WINDOW FELL AND BUSTED IN THE DOOR. THE 2ND TIME IT DID NOT BREAK BUT I HEARD THE CABLE SNAP IN THE DOOR.

NHTSA ODI 11194327

Mar 1, 2019Electrical system

THE CAR STALLS AND LOSES ELECTRICAL TO ALL SYSTEMS WHILE DRIVING.

NHTSA ODI 11183506

Jan 24, 2019Electrical system

THE 'NO FUSE' INDICATOR COMES ON AT RANDOM TIMES. IT MAY STAY ON FOR MONTHS AT A TIME AND SOMETIMES WILL JUST FLUCTUATE BETWEEN THE ODOMETER AND NO FUSE INDICATION. EVERYTHING ELECTRICAL STILL WORKS WHILE THE NO FUSE INDICATION IS ON. THE FUSE HAS BEEN CHANGED TO NO AVAIL. THIS HAPPENS WHETHER THE VEHICLE IS MOVING OR STATIONARY. PRESENTLY IT IS PARKED. WHEN DOOR IS OPENED THE NO FUSE INDICATOR COMES ON. WHILE AT FIRESTONE TODAY GETTING THE TIRES ROTATED, THE SERVICE WRITER SAID HE HAS SEEN THIS ON NUMEROUS TOWN AND COUNTRY VANS.

NHTSA ODI 11171997

Jan 9, 2019Electrical systemEngine

WHEN THE VEHICLE IS RUNNING AND PUT INTO PARK OR HAS BEEN IN PARK IDLING, THE ELECTRICAL SYSTEM (AND ENGINE) INTERMITTENTLY (ONCE A MONTH) SHUTS DOWN AND THE VEHICLE NEEDS TO BE RE-STARTED. THE CLIMATE CONTROL FAN LEVEL RESETS TO FULL BLAST, TEMPERATURE SETTING RESETS, AND THE CLOCK RESETS TO 12:00. SO FAR THIS HASN'T HAPPENED WITH THE VEHICLE IN DRIVE.

NHTSA ODI 11166018

Jan 7, 2019Electrical system

WHILE I WAS WAITING TO PICK UP SOMEONE ON A SCHOOL PARKING LOT (BEING PARKED, AND ENGINE WAS ON), I SUDDENLY HEARD VERY(!!) LOUD, SEVERAL THUNDER-LIKE OR SHOT-GUN SOUNDS. AS I ROLLED DOWN THE DRIVER'S SIDE WINDOW, I HEARD AGAIN THAT SAME SOUNDS AND THE SOUND IS THEN ACCOMPANIED AS IF A WINDOW WAS GRINDED. THE WINDOW DIDN'T COME UP SO I ASSUMED IT WAS BROKEN INTO PIECES. ACCORDING TO BODY SHOP, THE REGULATOR FOR THE WINDOW IS BROKEN WHILE THE WINDOW GLASS IS PERFECTLY FINE. ALSO, I WAS RECOMMENDED TO TALK TO CHRYSLER REP FOR POSSIBLE RECALL. THE CHRYSLER DEALER SHOP INDICATED THERE WAS NO RECALL FOR MY VAN'S VIN. IT'S SO STRANGE THAT THERE IS NO RECALL ON THIS SO I WAS LOOKING AT THIS WEBSITE, AND FOUND THAT THERE WAS A VERY SIMILAR SITUATION LIKE MINE FOR CHRYSLER TOWN AND COUNTRY VAN (RECALL # P25). I PAID $360 OUT OF POCKET TO CHANGE A REGULATOR, AND PLEASE INVESTIGATE FURTHER.

NHTSA ODI 11165009

Nov 12, 2018Electrical systemAirbags

AIRBAG LIGHT IS ONSHOWING RED

NHTSA ODI 11150993

Oct 28, 2018Electrical system

EVERY TROUBLE LIGHT ON THE INSTRUMENT PANEL CAME ON. THERE IS NO POWER TO THE INTERIOR OF THE VEHICLE. IT'S POSSIBLE THE ENGINE COULD SHUT OFF WHILE DRIVING THE VAN. THE PROBLEM STARTED ON 10/6/2018. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER COULD NOT RESOLVE THE PROBLEM AND HAD A 3RD PARTY REPLACE THE FUSE BOX. THIS DID NOT RESOLVE THE ISSUE. THE BATTERY WAS THEN REPLACED. THIS DID NOT RESOLVE THE ISSUE. ALL TROUBLE LIGHTS ON THE INSTRUMENT CLUSTER ARE ILLUMINATED (INC - CHARGING SYSTEM, OIL PRESSURE, ANTI-LOCK BRAKES, AIR BAG, ELECTRONIC THROTTLE CONTROL, TIRE PRESSURE, ENGINE TEMPERATURE, SEAT BELT, BRAKE, ENGINE MALFUNCTION INDICATOR, ELECTRONIC STABILITY CONTROL, VEHICLE SECURITY, LOW FUEL). THE LIGHTS WERE GOING ON INTERMITTENTLY, BUT ARE NOW ON CONSTANTLY. I CANNOT DRIVE THE VAN DUE TO THE FACT THAT IT JUST MIGHT SHUT OFF WHILE DRIVING ON THE HIGHWAY OR THRUWAY. THE VEHICLE IS NOW PARKED. AND I NEED A VEHICLE TO DRIVE!!

NHTSA ODI 11143495

Oct 10, 2018SteeringElectrical system

DRIVING AT 30 MPH OR SLOWER,THE ENGINE SHUTS OFF AND THE COMPUTER RESETS IT'SELF. THE GAS MILEAGE GOES FROM 21 TO 22 MPG BACK TO FACTORY 18 MPG AND YOU HAVE NO POWER STEERING AND NO POWER BRAKES. IT COULD CAUSE ME TO WRECK FOR THE LAST TIME I WAS IN DOWN TOWN LISBON, OHIO MAKING A LEFT TURN WHEN IT JUST SHUT OFF AND LOST POWER. YOU PUT IT IN NEUTRAL AND IT WILL START RIGHT UP BUT IT'S HARD TO DO WHILE TURNING AND NO POWER STEERING OR BRAKES.

NHTSA ODI 11139559

Oct 4, 2018Electrical systemBody & structure

THE DRIVERS SIDE SLIDING DOOR DOES NOT OPEN ITS SHUT CLOSE AND IT WON'T OPEN AND THE DRIVER SEAT DOES NOT GO BACK OR FORTH THIS JUST STARTED HAPPENING THE SEAT STOP WORKING IN AUGAST AND THE DOOR LOCKED SHUT 2 WEEKS AGO IT'S A CONCERN FOR ME WHY DOES IT DO THAT

NHTSA ODI 11133304

Jul 9, 2018Electrical system

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 50 MPH, THE REAR DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE DOOR WAS NOT OPEN; HOWEVER, THE INDICATOR REMAINED ILLUMINATED UNTIL THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER (AUTO PARK CHRYSLER JEEP, 400 AUTOPARK BLVD, CARY, NC 27511, (844)-825-1780) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE REBOOTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE HAD A WARRANTY FOR THE POWER TRAIN FOR 100,000 MILES. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 78,200. *TT

NHTSA ODI 11110357

Jun 30, 2018Electrical system

VAN WAS PARKED IN MY DRIVEWAY. MY PASSENGER WINDOW MALFUNCTIONED WHEN ROLLING DOWN. IT MADE A LOUD NOISE AND THEN FELL RAPIDLY DOWN INTO THE DOOR FRAME. I HEARD IT BREAKING AS IT FELL DOWN AT RAPID SPEED INSIDE OF THE DOOR.

NHTSA ODI 11104905

Jun 27, 2018Electrical systemFire

VEHICLE CAUGHT FIRE IN THE REAR ALONG THE SECOND ROW OF SEATING BY THE USB OUTLETS/POWER INVERTER. THE VEHICLE STARTED SMOKING AND THEN SPARKS FLEW OUT OF THE OUTLETS. THERE WERE NO CORDS PLUGGED IN AND THE SEATS WERE FOLDED DOWN. AFTER TURNING THE VEHICLE OFF, IT THEN CAUGHT FIRE. THE VEHICLE WAS RUNNING AND THE SMOKING OCCURRED AT A STOP LIGHT. AFTER THE LIGHT CHANGED FROM RED TO GREEN, I PARKED THE VEHICLE AWAY FROM TRAFFIC AND TURNED OFF THE ENGINE ONCE SPARKS EMITTED FROM THE OUTLET. *TR*DT*TP

NHTSA ODI 11104257

Jun 13, 2018Electrical systemLatches & locksEngine

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE AND P517 CODE INDICATORS ILLUMINATED. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. THE DEALER WAS NOT CALLED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 69,400.

NHTSA ODI 11101641

May 7, 2018Electrical systemEngineFuel system

THE VAN STALLS A LITTLE BIT I WENT AND HAD A DIAGNOSTIC DONE ON IT AND THE CATALYTIC CONVERTER KEEPS CLOGGING UP CAUSING THE VAN TO SLOW UP OR TO SWITCH GEARS. ALSO THE DOORS DON'T CLOSE ALL THE WAY THE SLIDING DOORS DO NOT CLOSE ALL THE WAY YOU HAVE TO OPEN AND CLOSE THEM SOMETIMES IT WILL SAY THAT THEIR CLOTHES AND THEN THEY COME OPEN. ALSO THE AC SYSTEM DOES NOT WORK IN THE BACK OF THE CAR THE DOOR FROM THE AC THAT GOES TO THE BACK OF THE VAN CLOSES AND WILL NOT OPEN TO IT GETS EXTREMELY HOT IN THE CAR EVEN THOUGH THE AC IS ON FULL BLAST. ALSO THE DVD SYSTEM MY VAN IS 2 YEARS OLD THE DVD PLAYER WENT OUT AND THE COMPANY WOULD NOT FIX THE DVD PLAYER I HAD TO SPEND OVER $1,000 JUST TO GET A NEW REPLACEMENT FOR THE DVD PLAYER. ALSO THE WIPERS WILL FOG UP THE WINDOWS CAUSING A HAZARDOUS WHERE YOU CANNOT SEE AND THE WIPER CORD FOR THE RAIN-X COMES UNDONE.

NHTSA ODI 11092253

Apr 16, 2018Electrical system

SIDE MONITOR SENSORS FAIL AFTER LESS THAN 30K MILES. SYSTEM BEEPS EVERY 5 SECONDS AND SPEEDOMETER FLASHES WARNING TO GET THE SYSTEM SERVICED. IT WILL NOT STOP BEEPING. THE MONITORS ROT OUT BECAUSE THEY ARE NOT SEALED PROPERLY. THIS SHOULD DEFINITELY BE A RECALL. IT'S A $2,100 DEALER FIX. CHRYSLER DOES NOT ADMIT IT'S A DEFECT YET THERE ARE COMPLAINTS OF FAILURE ALL OVER THE WEB.

NHTSA ODI 11088456

Mar 18, 2018Electrical systemBrakesEngine

STALLS WITHOUT WARNING UNDER ALL CONDITIONS. ENGINE AND ALL ELECTRICAL COMPONENTS (ENGINE, LIGHTS, POWER BRAKES, POWER STEERING, INTERIOR LIGHTS, DASHBOARD LIGHTS). THIS USED TO HAPPEN ONCE AND A WHILE. NOW IT HAPPENS MORE THAN ONCE A DAY. THIS IS A MAJOR SAFETY PROBLEM. LAST TIME THE CAR WAS AT THE CHRYSLER DEALERSHIP THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. DO NOT BUY A CHRYSLER MINIVAN UNTIL THIS IS ADDRESSED, THEY TAKE RESPONSIBILITY FOR THIS DANER, AND THERE IS A RECALL. CAR HAS LESS THAN 40K MILES. MOST RECENTLY HAPPENED WHEN TRAVELLING AT ABOUT 20MPH, WHILE PULLING OUT OF A PARKING LOT AND INTO TRAFFIC ON A BUSY ROAD, TEMPERATURE OUTSIDE IS 40F. CITY STREET. CAR WAS ALREADY WARM (HAD BEEN DRIVEN ABOUT 10-MILES PRIOR TO THIS HAPPENING. I'M ONLY ALLOWED TO CHECK THREE ITEMS FOR PART OF THE CAR AFFECTED, BUT OTHER SYSTEMS WERE ALSO EFFECTED INCLUDING LIGHTING, PEED CONTROL, WIPERS, POWER SEATS, STEERING, ELEC STABILITY CONTROL, AIR BAGS, TIRE PRESSURE SENSORS, AND OTHER ELECTRICAL SYSTEMS.

NHTSA ODI 11080033

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Working with the data? Download all 635 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Chrysler Town And Country verdict →