What 635 owners told NHTSA about the 2014 Chrysler Town And Country

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN THE CONSUMER STATED THE VEHICLE WAS FINALLY FIXED. UPDATED 09/21/15.*JB

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT WINDSHIELD WIPERS ACTIVATED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

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I GOT INTO THE CAR WHICH HAD BEEN PARKED ON A HILL. THE FRONT OF THE VEHICLE FACED UPWARD. I TURNED ON THE ENGINE AND PUT MY FOOT ON THE BRAKE. (AT THAT MOMENT I DIDN'T NOTICE THAT THE BRAKE WAS STIFF). I SWITCHED GEARS INTO DRIVE AND IT SLOWLY SLID BACKWARD DOWN THE HILL. MY FOOT WAS ON THE BRAKE THE ENTIRE TIME. I PRESSED HARDER WITHOUT ANY REACTION FROM THE BRAKES OTHER THAT A GRINDING NOISE. THE CAR DID NOT SLOW DOWN BUT GAINED MOMENTUM AS IT ROLLED DOWN THE HILL AND CRASHED INTO A PARKED CAR. DUE TO THE FACT THAT IT WAS A SLOW MOTION ACCIDENT, I HAD TIME IN WHICH I DOUBLE CHECKED THAT THERE WAS NOTHING UNDER THE BRAKE AND THAT I WAS INDEED PRESSING THE BRAKE AND NOT THE GAS. I HAVE A DASHCAM VIDEO IF YOU NEED. MY HUSBAND WAS ABLE TO DUPLICATE THE PROBLEM: WHENEVER THE CAR IS COLD AND ON A STEEP HILL WITH THE FRONT OF THE CAR FACING UPWARD, THE BRAKES STIFFEN UP AS IF THE ENGINE IS OFF AND YOU PUMP THE BRAKE AND IT IS HARD. I HAVE NOTIFIED CHRYSLER WHO IS OPENING AN INVESTIGATION. I SO FAR HAVEN'T HEARD BACK FROM THEM. *TR

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/3/15*CN

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AS I WAS DRIVING ON A LOCAL ROAD, ABOUT 30 MPH, I LOST ACCELERATION. ALL THE DASHBOARD LIGHTS WERE STILL ON, BUT AS I PRESSED THE ACCELERATOR, IT WOULD NOT GO. I QUICKLY PULLED OVER, SHUT OFF THE VAN, AND RESTARTED IT. IT WAS FINE AFTER THE RESTART. I CALLED THE DEALER AND THEY ASKED IF I HAD A LOT OF KEY CHAINS ON THE KEY. I HAD NONE. THEY SAID MAKE SURE I AM PUSHING THE KEY ALL THE WAY IN WHEN I START THE CAR. ALSO,I HAD PLENTY OF GAS. I HAVEN'T HAD A PROBLEM SINCE (IT IS NOW APRIL, 2015), BUT MY OTHER TOWN & COUNTRY MINI VAN 2008 DID THE SAME THING YESTERDAY. WE DID GET A NEW KEY FAB FOR IT, SINCE THE OLD ONE WAS BROKEN. IT WAS THE SAME EXACT THING THAT HAPPENED. SHE HAD HALF A TANK OF GAS. *TR

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. AS A TEMPORARY ADJUSTMENT, THE REAR QUARTER PANEL VENT SWITCH WAS DISCONNECTED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN UPDATED 10/4/2017*CN

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT TIRE PRESSURE MONITORING SYSTEM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFLATED THE TIRE AND STATED THAT THE VEHICLE NEEDED TO BE RUN WITH THE AIR LEVEL CORRECTED; HOWEVER, THE REMEDY FAILED AND THE TECHNICIAN DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,000. UPDATED 5/28/15 *TA UPDATED 10/4/2017*CN

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN OCTOBER OF 2014; HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE THE CONTACT WITH A TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE SECURITY LIGHT ILLUMINATED. AS THE CONTACT ATTEMPTED TO EXIT THE VEHICLE, THE ALARM SOUNDED INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE SEAT BELT WARNING CHIMED WITHOUT A PASSENGER IN THE SEAT. THE CONTACT THEN STATED THAT THE PUSH TO START FAILED TO OPERATE INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIN NODE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

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TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/9/15*CN THE CONSUMER STATED THE RECALL WAS COMPLETED. UPDATED 08/04/15*JB

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2014 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE. THE CONSUMER STATED IT HAS BEEN SEVEN MONTHS. *JB

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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WHILE DRIVING ON THE HIGHWAY I DETECTED A BURNING SMELL. I SAW SMOKE COMING FROM UNDER MY LEGS. I LIFTED MY LEG AND SAW A GLOWING HEATING COIL IN THE SEAT. I TURNED OFF THE HEATED SEAT SWITCH AND PULLED TO THE CURB TO FURTHER CHECK OUT THE SITUATION. I REALIZED THE SMOKE/FIRE HAD STOPPED AND DROVE TO A PARKING AREA AND CHECKED THE SEAT AGAIN. THE DANGER SEEMED PAST SO I WENT TO DINNER. MY WIFE AND I RETURNED HOME WITH THE SEAT HEATER OFF. THE NEXT MORNING THE DEALER WAS CALLED AND THE CAR TAKEN TO THE SERVICE CENTER. *TR

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH AS AN INTERIM REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE CONTACT MENTIONED THAT THERE WAS AN ELECTRICAL SHORT THAT IMPACTED THE RADIO AND THE CONTACT TURNED THE RADIO OFF DUE TO THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENGAGE THE CRUISE CONTROL, IT FAILED TO TURN ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

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TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DEACTIVATED THE REAR QUARTER VENT WINDOW SWITCH AS A TEMPORARY REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE FOR OVER A YEAR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/10/15*LJ UPDATED 10/8/2015*JS

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I BOUGHT A 2014 CHRYSLER TOWN AND COUNTRY IN AUGUST 2014. I TOOK THE VAN IN FOR A SQUEALING NOISE 20 DAYS AFTER I BOUGHT THE VEHICLE SAT THERE FOR AN HOUR AT THE DEALERSHIP AND THEN THEY COME TO TELL ME THEY COULD NOT HEAR THE NOISE. THE VAN STOP MAKING THE NOISE IN OCTOBER 2014 HOWEVER IT ALMOST COST ME AND CHILDREN OUR LIVES. WE WERE DRIVING DOWN A VERY BUSY HIGHWAY WHERE WE LIVE AND THE ENGINE STALLED AND JUST QUIT LOST ALL POWER I WAS ABLE TO GET OUT OF THE ROAD THANK GOODNESS OR WE WOULD HAVE BEEN SMASHED BECAUSE IT WAS 8:00 A.M. WORK TRAFFIC. I THEN CALLED THE DEALERSHIP RIGHT AWAY AND MADE AN APPOINTMENT TO BRING THE VAN IN TO HAVE IT SEEN ABOUT. I TOOK THE VAN IN AND WAS CALLED A FEW DAYS LATER AND THEY TOLD ME THEY COULD NOT DUPLICATE THE ISSUE VERY FRUSTRATING. MY VAN HAS STALLED SEVERAL MORE TIMES AFTER THAT AND HAS BEEN AT THE DEALERSHIP FOR 3 WEEKS NOW AND THEY STILL SAY THEY CANNOT FIND THE ISSUE. ALSO, I WAS IN THE PARKING LOT OF A STORE AND TURNED INTO A PARKING PLACE AND THE ENGINE JUST SHUT OFF IT TOOK SEVERAL MINUTES FOR IT TO START BACK UP. I HAVE CONTACTED CHRYSLER ON THIS MATTER AND THEY GO WITH WHAT THE SERVICE DEPARTMENT SAYS AND IF THEY CANNOT DUPLICATE THE ISSUE THEY TELL ME TO COME GET IT. I AM NOW GOING TO TURN THIS OVER TO THE LEMON LAW DEPARTMENT BECAUSE I DO NOT FEEL SAFE IN THIS VEHICLE THAT WAS PURCHASED NEW AND ONLY HAS 7,000 MILES ON IT. NOT TO MENTION THIS IS THE SECOND BRAND NEW VEHICLE I HAVE PURCHASED FROM THIS PLACE AND THE FIRST ONE THE TRANSMISSION WENT OUT AT 6,000 MILES. I NEED SOME HELP SOMEONE PLEASE ADVISE ME ON WHAT I NEED TO DO. ALSO, I HAVE WROTE A LETTER TO CHRYSLER STATING THE PROBLEMS I AM HAVING AND CERTIFIED MAILED IT AND THE ONLY RESPONSE I GOT WAS I WILL SEND TO SOMEONE ELSE. *TR

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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