Home · 2014 Chrysler Town And Country · Complaints

What 635 owners told NHTSA about the 2014 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (635)Crash / fire / injury (58)Electrical system (215)Engine (151)Seats (93)Airbags (76)Transmission & drivetrain (51)Body & structure (36)Brakes (30)Steering (22)Visibility & wipers (17)Seat belts (15)

Newest first · 635 complaints · page 15 of 26

Mar 25, 2019Airbags

THE AIRBAG LIGHT COMES ON AND OFF. NO RHYME OR REASON. MULTIPLE OWNERS HAVING THE SAME ISSUE. ALSO AIRBAGS DIDN'T DEPLOYED ON ANY ACCIDENT, WE HAVE HAD TWO WHERE WE WERE STRUCK FROM BEHIND AND AIRBAG DIDN'T DEPLOY. CHRYSLER IS FORCING OWNERS TO FIX THIS ISSUE INSTEAD OF DOING A RECALL OR INVESTIGATION. I DON'T FEEL SAFE IN VEHICLE KNOWING THE AIRBAG IS MALFUNCTIONING.

NHTSA ODI 11191427

Mar 10, 2019Engine

THE OIL FILTER HOUSING IS PLASTIC AND APPEARS TO BE A WEAK PART AND KNOWN ISSUE. MINE BROKE WHICH LEAKED OIL ALL OVER MY ENGINE. I DON'T KNOW WHEN IT BROKE BUT A FOUND OIL IN THE DRIVEWAY.

NHTSA ODI 11185702

Mar 4, 2019Airbags

AIR BAG LITE ON NEED LEFT SIDE AIR BAG

NHTSA ODI 11183908

Mar 3, 2019Engine

OIL FILTER ADAPTER HOUSING FAILURE, LEAKS OIL ALL OVER THE MOTOR AND EXHAUST

NHTSA ODI 11183784

Mar 1, 2019Airbags

AIRBAG LIGHT IS STAYING ON WHEN DRIVING.

NHTSA ODI 11183492

Mar 1, 2019Electrical system

THE CAR STALLS AND LOSES ELECTRICAL TO ALL SYSTEMS WHILE DRIVING.

NHTSA ODI 11183506

Feb 24, 2019Transmission & drivetrainEngine

LEAK IN THE TRANSMISSION LEAK IN THE OIL FILTER ADAPTER HOUSING THIS ADAPTER HOUSING ISSUE IS HAPPENING TO EVERYONE I KNOW OR HAVE READ ABOUT THAT HAS THIS ENGINE IN THEIR CHRYSLER PRODUCT. SOME HAVE DRIPS, AND OTHERS HAVE OIL EVERYWHERE

NHTSA ODI 11182186

Feb 20, 2019Visibility & wipers

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE WINDSHIELD CRACKED WITHOUT WARNING OR AN IMPACT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

NHTSA ODI 11181434

Jan 25, 2019Seats

IN JUNE 2018 WHILE DRIVING THE CHRYSLER VAN ON THE HIGHWAY, THE HEADREST EXPLODED HITTING MY HUSBAND IN THE BACK OF THE HEAD. WE TOOK THE VAN TO HAVE THE HEADREST REPLACED COSTING US $305.60. I SAW ON THE NEWS YESTERDAY THAT A WOMAN HAS STARTED A CLASS ACTION SUIT BECAUSE HER HEADREST EXPLODED ON THE SAME YEAR CHRYSLER VEHICLE. THERE MUST BE A PROBLEM WITH THESE HEADRESTS AND CHRYSLER SHOULD REIMBURSE PEOPLE FOR THE MONEY THEY HAD TO PAY AND ALSO RECALL ALL THE OTHER VEHICLES WITH SIMILAR HEADRESTS BEFORE SOMEONE IS HURT OR KILLED BY THEM. MY HUSBAND SAID IT WAS A HARD HIT TO HIS HEAD WHEN IT EXPLODED LIKE SOMEONE HIT HIM IN THE BACK OF THE HEAD.

NHTSA ODI 11172032

Jan 24, 2019Electrical system

THE 'NO FUSE' INDICATOR COMES ON AT RANDOM TIMES. IT MAY STAY ON FOR MONTHS AT A TIME AND SOMETIMES WILL JUST FLUCTUATE BETWEEN THE ODOMETER AND NO FUSE INDICATION. EVERYTHING ELECTRICAL STILL WORKS WHILE THE NO FUSE INDICATION IS ON. THE FUSE HAS BEEN CHANGED TO NO AVAIL. THIS HAPPENS WHETHER THE VEHICLE IS MOVING OR STATIONARY. PRESENTLY IT IS PARKED. WHEN DOOR IS OPENED THE NO FUSE INDICATOR COMES ON. WHILE AT FIRESTONE TODAY GETTING THE TIRES ROTATED, THE SERVICE WRITER SAID HE HAS SEEN THIS ON NUMEROUS TOWN AND COUNTRY VANS.

NHTSA ODI 11171997

Jan 23, 2019Seats

HEADREST DEPLOYED, CAUSED BY PLASTIC BREAKING THAT HOLDS PIN. VEHICLE WAS PARKED AT DEALERSHIP AWAITING SERVICE.

NHTSA ODI 11171720

Jan 22, 2019Engine

OIL COOLER OR OIL FILTER HOUSING HAS FAILED EITHER IN MANUFACTURE OR SEALS CAUSING OIL LEAK TO PUDDLE ON TOP OF ENGINE, POSSIBLE FIRE HAZARD

NHTSA ODI 11171366

Jan 14, 2019Transmission & drivetrain

VEHICLE HAS 116,000 MILES ON IT. FIRST TRANSMISSION WENT AT 92,000 MILES. SECOND ONE JUST WENT AT 116,000.

NHTSA ODI 11169982

Jan 9, 2019Electrical systemEngine

WHEN THE VEHICLE IS RUNNING AND PUT INTO PARK OR HAS BEEN IN PARK IDLING, THE ELECTRICAL SYSTEM (AND ENGINE) INTERMITTENTLY (ONCE A MONTH) SHUTS DOWN AND THE VEHICLE NEEDS TO BE RE-STARTED. THE CLIMATE CONTROL FAN LEVEL RESETS TO FULL BLAST, TEMPERATURE SETTING RESETS, AND THE CLOCK RESETS TO 12:00. SO FAR THIS HASN'T HAPPENED WITH THE VEHICLE IN DRIVE.

NHTSA ODI 11166018

Jan 7, 2019Electrical system

WHILE I WAS WAITING TO PICK UP SOMEONE ON A SCHOOL PARKING LOT (BEING PARKED, AND ENGINE WAS ON), I SUDDENLY HEARD VERY(!!) LOUD, SEVERAL THUNDER-LIKE OR SHOT-GUN SOUNDS. AS I ROLLED DOWN THE DRIVER'S SIDE WINDOW, I HEARD AGAIN THAT SAME SOUNDS AND THE SOUND IS THEN ACCOMPANIED AS IF A WINDOW WAS GRINDED. THE WINDOW DIDN'T COME UP SO I ASSUMED IT WAS BROKEN INTO PIECES. ACCORDING TO BODY SHOP, THE REGULATOR FOR THE WINDOW IS BROKEN WHILE THE WINDOW GLASS IS PERFECTLY FINE. ALSO, I WAS RECOMMENDED TO TALK TO CHRYSLER REP FOR POSSIBLE RECALL. THE CHRYSLER DEALER SHOP INDICATED THERE WAS NO RECALL FOR MY VAN'S VIN. IT'S SO STRANGE THAT THERE IS NO RECALL ON THIS SO I WAS LOOKING AT THIS WEBSITE, AND FOUND THAT THERE WAS A VERY SIMILAR SITUATION LIKE MINE FOR CHRYSLER TOWN AND COUNTRY VAN (RECALL # P25). I PAID $360 OUT OF POCKET TO CHANGE A REGULATOR, AND PLEASE INVESTIGATE FURTHER.

NHTSA ODI 11165009

Jan 4, 2019

OUR VAN DRIVER SIDE SLIDING DOOR WON'T OPEN. YOU CAN'T UNLOCK IT. IT WORKED IN THE MORNING AND THEN WENT TO OPEN IT AGAIN AND WON'T OPEN.

NHTSA ODI 11165232

Dec 27, 2018Seats

HEADREST ACTIVATED INVOLUNTARILY DURING NORMAL DRIVING CONDITIONS

NHTSA ODI 11163699

Dec 27, 2018Speed control

WHEN DRIVING ON THE HIGHWAY AT A CONSTANT SPEED AND THEN ACCELERATING THE VEHICLE CONTINUES TO ACCELERATE EVEN WHEN THE ACCELERATOR IS RELEASED AND THE BRAKE IS DEPRESSED. AFTER PRESSING THE BRAKE PEDAL SEVERAL TIMES THE VEHICLE SPEED DECREASES. THE ACCELERATION CONTINUED FROM 10 TO 20 SECONDS DURING THESE TIMES. I HAVE EXPERIENCED THIS CONDITION 5 OR 6 TIMES. THE CONDITION INITIALLY OCCURRED IN AUG 2015 AND I TOOK IT TO A DEALER BUT NO CODES WERE FOUND AND THEY COULD NOT DUPLICATE THE PROBLEM. THE CONDITION OCCURRED AGAIN IN 2018 ON A MORE FREQUENT BASIS (4 OR 5 TIMES). I AGAIN TOOK THE VEHICLE TO A DEALER AND THEY COULD NOT DUPLICATE. I ALSO TOOK THE THE VEHICLE TO AN INDEPENDENT SHOP THAT SPECIALIZES IN ELECTRICAL AND DRIVABILITY ISSUES. THEY HAD THE CARS FOR 2 DAYS AND COULD NOT DUPLICATE OR FIND ANYTHING TO INDICATE A PROBLEM. I HAVE A CASE NO. 27622793. WHEN I HEARD OF SIMILAR PROBLEMS AND RECALLS WITH OTHER CHRYSLER VEHICLES IN MAY 2018 I CALLED CHRYSLER AND WAS TOLD THAT A FINAL LIST OF VEHICLES WAS NOT OUT YET AND I WOULD BE NOTIFIED IF AND WHEN MY VEHICLE WAS FOUND TO HAV A PROBLEM.

NHTSA ODI 11163642

Dec 26, 2018Body & structure

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SLIDING DOORS AND TRUNK RANDOMLY OPENED WHEN THE VEHICLE WAS PARKED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11163469

Dec 19, 2018Airbags

I BOUGHT VAN USED BUT THE RED GUY WITH THE AIR BAG IS ON ALL THE TIME ON THE DASH SINCE I BOUGHT IT. BUT READING ABOUT IT, IT'S A SAFETY ISSUE IN A LOT OF TOWN AND COUNTRY'S THIS YEAR.

NHTSA ODI 11162387

Dec 17, 2018Wheels

THE TIRE PRESSURE SENSOR LIGHT STAYS ON EVEN THOUGH ALL TIRES ARE AIRED TO CORRECT PRESSURE.

NHTSA ODI 11162028

Dec 4, 2018Transmission & drivetrain

THE FLYWHEEL WAS CRACKED HORRIBLY AND THE VAN COULDN'T BE DRIVEN . THE MECHANIC HAD TO REPLACE IT.

NHTSA ODI 11156002

Nov 29, 2018Engine

FAULTY OIL FILTER ADAPTER. THIS PART IS MADE OUT OF PLASTIC AND CANNOT TAKE THE STRESS OF BEING REMOVED AND PUT BACK TOGETHER IT MUST BE UNSCREWED EVER TIME OIL CHANGE IS DONE . PART SPLITS THE HOUSING CAUSING A MAJOR OIL LEAK THAT COULD CAUSE A FIRE OR ACCIDENT OIL IS BEING SPILLED ON EXHAUST IF MOTOR RUNS OUT OF OIL IT WILL NO LONGER RUN AND VEHICLE WOULD STOP IN MIDDLE OF ROAD. THERE ARE SEVERAL TSB BULLETINS OUT ON THIS ISSUE STILL CHRYSLER HAS NOT MADE GOOD ON IT. IN MY OPINION THIS PART SHOULD BE RECALLED ITS A MAJOR FLAW THAT NEEDS TO BE LOOKED INTO.PART# 68105583AF IS THE PART IN QUESTION.

NHTSA ODI 11154720

Nov 17, 2018Engine

OIL FILTER HOUSING IS CRACKED AND LEAKING OIL.

NHTSA ODI 11152210

Nov 14, 2018Airbags

AIRBAG LIGHT IS ON. AFRAID TO DRIVE BECAUSE BAGS MAY ACTIVATE.

NHTSA ODI 11151414

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Working with the data? Download all 635 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Chrysler Town And Country verdict →