What 236 owners told NHTSA about the 2014 Chrysler 300

Dealer Gladiator Auto Sales LLC, 7040 NW 77th Ter #1, Medley FL 33166 sold me this vehicle on [XXX] stating 98,854 miles as ACTUAL MILEAGE on contract and FL Form 82042. Florida title record shows 170,520 miles on 07/27/2019 and current brand NOT ACTUAL MILEAGE. Odometer rolled back 71,666 miles. This is federal odometer fraud. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11739657

See attached document for complaint.

NHTSA ODI 11723812

As I was driving my car felt like if it went on neutral. I almost crashed. Stopped. Then it would not come off of park. I kept putting it on drive and it automatically kept going into park mode. The car was still running though. And turns on. It still wont drive. Turns on but doesn't go onto drive mode.

NHTSA ODI 11685522

Valve , computer in transmission stoped working , no communication.

NHTSA ODI 11680648

My backup camera works when it wants to mostly not at all. It just flickers when I put the car in reverse. I really need it because of the blind spots. Also since the fuel issue was recalled and fixed my car smells like it's not burning the gas properly. In other words I can smell fumes.

NHTSA ODI 11656394

I HAVE OWNED THIS VEHICLE FOR 9 YEARS, AND TAKEN IT IN FOR NUMEROUS OIL CHANGES AND MULTI-POINT INSPECTIONS. ONE ITEM THAT IS INCLUDED TO BE SERVICED IS TO CHECK AND TOP OFF (IF NEEDED) THE POWER STEERING FLUID. DUE TO WHERE THE POWER STEERING RESERVOIR AND PUMP IS LOCATED, THE PASSENGER SIDE TIRE AND FENDERWELL COVER MUST BE REMOVED TO ACCESS THE TWO PARTS. THIS IS QUITE A BIT OF LABOR FOR AN OIL CHANGE AND MULTI-POINT INSPECTION, YET THE SERVICE REP ASSURES ME THAT THE STEERING FLUID HAS BEEN CHECKED, EVEN THOUGH THE NOISE AND STIFF STEERING IS STILL PRESENT. MY CONCERN IS THAT DEALERSHIPS ARE NOT CHECKING THE POWER STEERING FLUID DUE TO A FAULTY LOCATION DESIGN AND THE LABOR REQUIRED TO ACCESS THE PARTS THAT NEED SERVICING FOR ROUTINE MAINTAINANCE; THE ALTERNATIVE FOR THEM IS A PROFITABLE STEERING PUMP REPLACEMENT. FROM MY OBSERVATION, THE FENDERWELL COVER HAS NEVER LOOKED AS THOUGH IT WAS REMOVED TO CHECK THE STEERING FLUID.

NHTSA ODI 11651799

When the weather is very cold or it is raining or snowing my sunroof leaks into my car. The windshield fogs up and I am not able to drive the vehicle and the rear seat and floor is usually wet.

NHTSA ODI 11644451

The contact owns a 2014 Chrysler 300. The contact stated while driving at an undisclosed speed, the vehicle briefly vibrated before returning to normal functionality however, the failure became a regular failure. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 09-002-14. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.

NHTSA ODI 11631603

The contact owns a 2014 Chrysler 300. The contact stated that after restarting the vehicle, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was determined that the power steering pump needed to be replaced. The dealer replaced the power steering pump; however, the failure recurred. The vehicle was taken to an independent mechanic, who diagnosed a power steering module malfunction and advised the contact to take the vehicle to the dealer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.

NHTSA ODI 11592714

I recently purchased this vehicle used with roughly 50,000k miles and drove it for three weeks with no issue. Suddenly, one morning, the motor would not start when pushing the Start Button. Instead the Start button became locked in the Run position but the engine did not engage. I removed my foot from the brake, pushed Start again and it would not return to the Off position. I opened the door thinking maybe it would reset this problem..... the entire dash Icons, headlights, Nav screen, tachometer, and speedometer start flashing and the windshield wipers are going, while stuck in in the off position. A very low pulsating sound is emanating from the engine compartment. I ran to the trunk to disconnect the battery, with the key fob in my pocket, but the button on lid does not open the lid. I run back to the dash and push the trunk release but received no result. I pulled the rear seats down crawled into the trunk and pulled the emergency trunk release and was finally able to open it. Instead of disconnecting the battery, I attempted to jump it with another vehicle. The vehicle was still in the Run position and all of the other components were continuing to malfunction as stated above. The vehicle "started" and began emmiting exhaust but I still had no response in the gas peddle. I then attempted to turn the vehicle to the off position, which worked only after jumping the vehicle and emitting the exhaust. Once the vehicle was shut off I attempted to restart the vehicle as usually and it worked no problem. It has started and ran fine for 2 days but I am extremely concerned about my safety in driving this vehicle due to reading other consumer experiences with a malfunctioning TIPM in this model and year of vehicle.

NHTSA ODI 11588797

The contact owns a 2014 Chrysler 300. The contact stated while driving and making a turn at various speeds, the vehicle stalled. The contact stated that the vehicle failed to restart. The contact stated that the vehicle had to be completely stopped, shifted to park, depress the brake pedal, and then depress the Push-to-Start button to restart the vehicle. The check engine warning light was illuminated. The vehicle was taken to Family Toyota of Arlington, 1661 Wet N Wild Way, Arlington, TX 76011, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact was concerned about driving the vehicle. The dealer referred the contact to the Chrysler. The vehicle was taken to the local dealer, where an unknown diagnosis and repair were completed, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 43, 000.

NHTSA ODI 11570245

TRANSMISSION CONTROL MODULE AND VALVE BODY ASSEMBLY. There is a backorder(700) from the factory on this product and the wait is at least 3 months! This problem has been confirmed by the dealership as well as the backorder. The vehicle will not go in gear even with the engine running. The message displays as vehicle is already in desired gear even when it is not, and you cannot put it unto any gear even neutral, as it gets stuck in park!. The code is PO658, and the CHECK ENGINE light is illuminated and can happen without warning while vehicle is parked, stopped or idling so far as I experienced. The ignition will not turn off and the battery must be disconnected in order not to drain the battery. If this were to happen in traffic or or an intersection we all could have been KILLED. It has happened 4 times to us, Two times it started working on its own and Two times requiring a tow which cost me $600. Once at the dealer they charge a $140 non-refundable diagnosis fee and then can't fix the problem because they don't have the parts and can't get them. I think allowing Vehicles to have electronic shifting transmissions instead of manual shifters is a HUGE safety risk! The car only has 70K Highway miles on it and even if it was under warranty we can't get the darn parts. The dealer has to install it because it has to be programmed. The transmission is manufactured by ZF in Germany and they make others for several other car manufacturers. Chrysler uses this transmission across their entire fleet so this failure defect could show up in any of their product line

NHTSA ODI 11565048

The contact owns a 2014 Chrysler 300S. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact stated that the check engine, transmission, and traction control warning lights were illuminated. The contact pulled over and was able to restart the vehicle after several attempts. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the engine failure was related to NHTSA Campaign Number: 17V741000 (Electrical System) and referred the contact to the dealer. The vehicle was not repaired. Additionally, the contact stated that the cruise control had failed, and the light was constantly showing that the cruise control was engaged; however, the contact stated that the cruise control was not activated. The contact researched online and related the failure to NHTSA Campaign Number: 18E053000 (Power Train). The manufacturer was not informed of the failure. The failure mileage was approximately 89,000.

NHTSA ODI 11558615

The contact owns a 2014 Chrysler 300. The contact stated while driving 25 MPH, the vehicle made a sudden stop with the traction control warning light and the electrical system warning light was illuminated. The contact turned off the vehicle and attempted to restart the vehicle; however, the vehicle would not restart. The vehicle was towed to an independent mechanic and the mechanic replaced the electronic throttle control system and the electronic sensor; however, the failure recurred. The vehicle was taken back to the mechanic several times because the failure reoccurred several times. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 125,000.

NHTSA ODI 11520936

I have a 2014 Chrysler 300 S the Oil Filter Housing Is Leaking on and around wiring that could cause the warm or hot oil to leak on wires and cause an electrical engine fire the Manufacturer was contacted and they stated that my Vin Number was not included with the recall that was already issued and because my Vin was not included Manufacturer refused to repair the issue

NHTSA ODI 11514355

The contact owns a 2014 Chrysler 300. The contact stated that while driving at an undisclosed speed, the service shifter warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 16V240000 (Power Train). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 184,000.

NHTSA ODI 11513002

The front passenger door panel has separated at the top leaving an open gap between the window and the door. It appears that the rubber molding was not manufactured properly and as heat from the sun warms up the molding, it deforms, pulls up and separates. The problem has continued to worsen over time and is approaching the door locking mechanism. It is also now possible for water to get to the inside of the door. This is a NON-MOVING PART that was defective at the time of manufacture, but took time to malfunction.

NHTSA ODI 11510438

My car randomly switches gears by its self . I will put it into drive start driving and it will randomly jerk its self into park and my shifter is electric I believe . This is very unsafe while I’m driving with my family for my car to be switching gears on its own

NHTSA ODI 11506898

My car has been at the first dealership (Brewbaker Dodge, Montgomery, Ala.) on November 11, 2020. I got the car back March of 2021. The problem of misfires on cylinder 1 side, hesitation when proceeding from a red light, and stalling out. The problem continued so; I took it to another dealership (Stiver Dodge, Prattville, Ala.) in August 2021. I was given the car back in February 2022 stating to me that the problem may correct itself after being driven until after my birthday (March 2022). So, to this date my car is still at the Dealership and Chrysler Star Team has no clue what is wrong with this car. I'm still paying a car note, insurance, and renewing the license plate for this car every year and moth. Chrysler knows that there is an issue with the 3.6L Pentastar engine. No one wants to help me in this situation, but all parties involved wants my money but no real solution(s). I need someone that's going to advocate for me on my behalf. I just want Chrysler at this point to just put a new engine in the dang car and cover the charges at their expense for their defective engine. Chrysler seriously knows what's going. As long as my car has been at this Dealership For over a year, how could the engineers who designed this engine not know what's wrong with? This car has very low miles to be 8yrs old with major issue. And FCA doesn't want to admit to this engine (3.6L Pentastar) being a defective engine. Look at the class action lawsuits pertaining to this. Please Sir / Ma'am help me make sense of this. Thank you.

NHTSA ODI 11503846

The contact owns a 2014 Chrysler 300. The contact stated he noticed that oil was leaking underneath the vehicle. The vehicle was taken to the dealer and the contact was informed that the oil filter housing was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in a recall and a case was filed. The failure mileage was 132,197.

NHTSA ODI 11493939

The contact owns a 2014 Chrysler 300. The contact referenced NHTSA Campaign Number 16V240000 (Power Train). The contact stated while driving at approximately 45 MPH, the vehicle hesitated and entered into Limp Mode. Additionally, the contact stated that when he depressed the brake pedal to stop at a stop light, he noticed a dark cloud of smoke coming from the hood of the vehicle. An unknown warning light was illuminated. The vehicle was diagnosed by an independent mechanic and determined that the gear shifter needed to be replaced. The dealer was notified of the failure and informed the contact that recalls on the vehicle were previously performed. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

NHTSA ODI 11483217

The car will consistently slip from park to reverse when you try to exit the car. You have to push the shifter into park twice for it to remain in park. Very dangerous, as it WILL be in reverse if you are not careful exiting the car.

NHTSA ODI 11473724

Tried to out my car in park but it went to neutral instead.. .happened multiple times.

NHTSA ODI 11467993

The contact owns a 2014 Chrysler 300. The contact stated that while the vehicle was at the dealer for an oil change, the dealer informed the contact that the catalytic converter needed to be replaced. Additionally, the vehicle made loud sounds while being driven. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11456874

The contact owns a 2014 Chrysler 300. The contact stated that the ABS, Traction Control and brake sensor warning lights were illuminated. The vehicle was taken to the local dealer and diagnosed; however, the contact was informed that parts to repair the vehicle was on back order until 2023. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 117,000.

NHTSA ODI 11455612