What 192 owners told NHTSA about the 2014 Chrysler 200

I HAVE A 2014 CHRYSLER 200 TOURING. "TAKATA RECALL" MY AIR BAG LIGHT COMES ON AND STAYS ON, I TOOK IT TO THE DEALERSHIP WHERE THEY TOLD ME THAT SOMETHING HAS MALFUNCTIONED BUT REFUSED TO FIX IT. I HAVE BEEN DEALING WITH THIS PROBLEM SINCE MY CAR HAS REACHED 30,000 MILES. NOT ONLY THAT PROBLEM BUT MY ALTERNATOR HAS RECENTLY GONE OUT AT 50,000 MILES. I WILL DEFINITELY NOT RECOMMEND THIS VEHICLE TO NO ONE.

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MY AIRBAG INDICATOR LIGHT CAME ON WITH 50,000 MILES AND WAS TOLD WHILE THE LIGHT IS ON THE BAGS WILL NEVER DEPLOY I CALLED CHRYSLER AND THE SAID THAT'S TOO BAD BUT WE CAN NOT HELP YOU, SENDS A CLEAR MESSAGE SAFTY IS NOT ONE OF CHRYSLERS HIGH PRIORITY, NOW THE CHECK ENGINE LIGHT IS ON AND THE ENGINE IS MIS-FIRING ON CYL. 5 MORE OF CHRYSLER'S BAD DESIGN ANTOTHER REASON THEY CAN NOT SELL A CHYRSLER 200 SO THE STOP BUILDING THEM. THE CEO IS TRYING TO GET ANOTHER CAR COMPANY TO MERGE WITH CHRYSLER BUT WHO WHATS TO PAY YOUR BILLS MR. CEO

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THE CAR WAS BOUGHT WITH A 7 YEAR 100,000 MILE CERTIFIED WARRANTY,WITH 29,000 MILES. AT ABOUT 31,000 MILES WHILE CITY STREET DRIVING THE BRAKES STARTED GRINDING AND SQUEAKING WHEN COMING TO A STOP, TOOK TO DEALER, THEY SAID EVERY THING WAS FINE. ANOTHER 200 MILES SAME PROBLEM, RETURNED TO DEALER THEY CHANGED THE BRAKE PADS. 200-300 MORE MILES RETURNED TO DEALER WITH THE SAME PROBLEM THEY SAID THEY CHANGED THE ROTORS. DRIVING ONE DAY APPLIED BRAKES AND THE ABS SYSTEM FAILED AND THE BRAKES DID A RAPID THUMPING SOUND AND I HAD NO BRAKES. I WAS ABLE TO MANEUVER AND NOT HIT ANYONE, ONCE AGAIN THEY CHECKED THE ROTORS AND THE BRAKES, SAID OK. MY FRONT RIMS ARE BLACK FROM BRAKE DUST. AT NIGHT WHEN I TURN THE HEATING SYSTEM ON I CAN SEE A SPARK BEHIND THE NOB. WHAT IS UP WITH THAT?. I CAN'T PUT A SPECIFIC DATE ON THE EVENTS BECAUSE IT HAPPENS WHEN EVER I DRIVE. THE CAR PULLS TO THE RIGHT ON FREEWAY WHEN DRIVING, AND SOUNDS LIKE THE BOTTOM IS FALLING OUT WHEN DRIVING CITY STREETS

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"TAKATA RECALL" THE BRAKE DOESN'T WORK WELL. SOMETIMES ITS ACCELERATE BY ITS SELF. THE SPEED WHEN YOUR DRIVING IN THE FREEWAY GOES UP AND GOES DOWN BY IT SELF. YOU FEEL LIKE THERE SOMETHING SHIFTING IN THE BOTTOM OF THE CAR WHEN YOU STOP. I EVEN CRASH ONE TIME WHEN IM DRIVING ON THE STREETS BECAUSE IT ACCELERATED WHEN I PRESS THE BRAKE. IT WONT STOP AT ALL. YOU CAN CALL ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT STATED THAT THE EXTERIOR SIDE VIEW MIRRORS ON BOTH THE PASSENGER AND DRIVER SIDE REFLECTED THE CHROME THAT OUTLINES THE DASHBOARD. THE CONTACT STATED THAT THE REFLECTION MADE IT DIFFICULT TO SEE OUT THE MIRRORS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 02/18/16*LJ UPDATED 05/19/18*JB *CN

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DASHBOARD ELECTRICAL SYSTEM GOES HAYWIRE AND WINDSHIELD WIPERS WILL NOT DISABLE/TURN OFF.

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TL* THE CONTACT OWNS A 2014 CHRYSLER 200. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT OF THE VEHICLE FAILED TO REMAIN IN POSITION AND VEERED TO THE RIGHT. THE CONTACT HAD TO STEER THE VEHICLE EXCESSIVELY TO KEEP IT IN POSITION. THE VEHICLE WAS TAKEN TO A DEALER ON MULTIPLE OCCASIONS WHERE IT WAS EVENTUALLY DIAGNOSED THAT BOTH FRONT MOTOR MOUNTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,100.

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TL* THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE LIGHT ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HIP AND FOOT INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

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TL* THE CONTACT OWNS A 2014 CHRYSLER 200. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ON ONE OCCASION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

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AT ABOUT 18,000 MILES, A LARGE PUDDLE OF OIL SUDDENLY FORMED UNDERNEATH MY CAR ON THE GARAGE FLOOR. THE DEALER IDENTIFIED THE SOURCE OF THE LEAK AS THE ENGINE OIL COOLER/HOUSING MOUNTED ON TOP OF THE ENGINE. THE SOLUTION WAS TO REPLACE THE WHOLE UNIT. THE EXACT SOURCE OF THE LEAK WAS NOT IDENTIFIED, BUT REPLACING THE UNIT SOLVED THE PROBLEM. AN INTERNET SEARCH INDICATES OTHERS HAVE HAD A SIMILAR PROBLEM WITH THEIR PENTASTAR ENGINES (CHRYSLER, JEEP, AND DODGE VEHICLES). A VIDEO DESCRIBING THE UNIT AND ITS POSSIBLE FAILURE MECHANISMS CAN BE FOUND AT: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JJGNEI1HMNY THE DEALER ASKED IF AN INCORRECT FILTER HAD BEEN INSERTED INTO THE UNIT. HOWEVER, THE DEALER HAD DONE ALL BUT ONE FILTER REPLACEMENT, AND THE ONE FILTER THAT WAS NOT REPLACED BY THEM WAS INDEED THE CORRECT FILTER BECAUSE IT WAS STILL IN THE VEHICLE AT THE TIME THE DEALER DID THE REPLACEMENT. THE UNIT REPLACEMENT COST WAS ESTIMATED AT $340, BUT LOCATION OF THE REPAIR MEANS THAT IT TAKES AN EXPERIENCED MECHANIC ABOUT 3 HOURS TO PERFORM THE REPAIR. ALTHOUGH THE REPAIR WAS COVERED UNDER WARRANTY, IT CONCERNS ME THAT SUCH A FUNDAMENTAL COMPONENT WOULD BREAK AFTER ONLY 18K MILES AND REQUIRES SUCH AN EXTENSIVE REPAIR EFFORT.

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THE TIRE SENSOR (TPMS LIGHT) FOR MY PASSENGER SIDE, REAR TIRE ALWAYS SAYS THE TIRE PRESSURE IS LOW AS WELL. IT WILL SAY THE TIRE IS LOW, AND IT'S ALWAYS ONLY THIS TIRE. I CHECK THE PRESSURE WITH A HAND GAUGE AND ALL IS FINE. THIS VEHICLE OBVIOUSLY HAS SOME SORT OF ELECTRICAL ISSUE. I HAVE HAD MULITIPULE ISSUES WITH THIS CAR IN THE 19 MONTHS I HAVE HAD IT!

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I WAS AT A RED LIGHT AND WAS REAR ENDED,SPEED LIMIT WAS 35 MPH HE DID NOT EVEN TRY TO STOP.HEAD RESTRAINTS DEPLOYED AND HIT ME CAUSING INJURY AS WELL AS ANXIETY.

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WHEN WE WERE INVOLVED IN THE ACCIDENT, WE WERE GOING INTERSTATE SPEED IN NEBRASKA AT 80 MPH, WE HIT A LARGE ROAD SIGN THAT TOTALED OUR VEHICLE. OUR AIRBAGS DID NOT DEPLOY AND I HAVE PHOTOS AND VIDEOS. ALSO MY CAR IS AT PERFORMANCE AUTO BODY SHOP IN LINCOLN NEBRASKA AND THE AIRBAGS WERE NOT DEPLOYED WHEN THE AUTO BODY SHOP RECEIVED THE VEHICLE.

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WHILE DRIVING DOWN THE HIGHWAY, I HAD MY CHECK ENGINE LIGHT AND THEN A SHORT TIME LATER MY ABS LIGHT COME ONE. MY CAR LOST POWER AND EVEN THOUGH YOU PRESS GAS PEDAL THE ENGINE DECELERATES LIKE IT IS TRYING TO SHIFT INTO SUPER LOW GEAR BUT NOT SENDING ANY POWER TO TRANSMISSION WHICH ACTS LIKE IT IS TOTALLY SLIPPING (IT IS ELECTRONIC TOO)! I ALMOST GOT HIT 4 TIMES BEFORE GETTING TO SIDE OF ROAD. I SHUT IT DOWN. IT THEN RE-STARTED AFTER 5 MINUTES AND RAN FINE FOR 5 MINUTES BEFORE STARTING THE CYCLE AGAIN BUT LUCKILY I WAS ON THE BACK STREETS AND NOT THE HIGHWAY. CHRYSLER NEEDS TO ADDRESS THIS BEFORE SOMEONE GETS KILLED!

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I HAVE TAKEN MY CAR INTO THE DEALERSHIP TO ADDRESS THE CONSTANT SQUEALING OF THE BRAKES AND THE EMERGENCY BRAKE INDICATOR LIGHT RANDOMLY TURNING ON. THE DEALERSHIP SAID THERE WAS NOTHING WRONG WITH THE BRAKES OR THE ELECTRICAL SYSTEM. THE BRAKES ARE SO LOUD AND NOISY THAT PEOPLE CAN HEAR MY CAR COMING FROM FAR OFF, THEY SOUND LIKE I OWN AN OLD BEAT-UP VEHICLE THAT HAS NEVER BEEN SERVICED. THIS CAR IS BRAND NEW AND SHOULD NOT BE SO EMBARRASSINGLY LOUD EACH TIME I HIT THE BRAKES WHETHER IT'S AT A SLOW CREEP OR ON THE HIGHWAY. THE EMERGENCY BRAKE INDICATOR LIGHT ON THE DASH IS ALSO VERY CONCERNING. AT FIRST THE INDICATOR LIGHT FOR THE EMERGENCY BRAKE WOULD COME ON AT THE TOP OF ANY HILL OR INCLINE, LIKE AT THE TOP OF A RAMP TO ENTER THE FREEWAY. NOW, THE INDICATOR LIGHT FOR THE EMERGENCY BRAKE RANDOMLY COMES ON AT LEAST ONCE A DAY. I AM AFRAID THAT ONE DAY THE VEHICLE WILL TRY TO ENGAGE THE BRAKE ITSELF, OR THAT MY CAR WILL LOCK UP WHILE I AM DRIVING FAST DOWN THE HIGHWAY. THE EMERGENCY BRAKE HAS NEVER BEEN ENGAGED MANUALLY BY ME EXCEPT WHEN I PARK AT LOCATIONS WHERE I USE THE E-BRAKE AS A SAFETY PRECAUTION. THIS SHOULD NOT HAPPEN WHILE DRIVING AND ESPECIALLY IF I HAVEN'T TOUCHED IT. THE DEALERSHIP SAYS THERE IS NOTHING WRONG, I BEG TO DIFFER. THE TIRE SENSOR FOR MY PASSENGER SIDE, REAR TIRE ALWAYS SAYS THE TIRE PRESSURE IS LOW AS WELL. IT WILL SAY THE TIRE IS LOW ABOUT ONCE A MONTH, AND IT'S ALWAYS ONLY THIS TIRE. I CHECK THE PRESSURE WITH A HAND GAUGE AND ALL IS FINE. THIS VEHICLE OBVIOUSLY HAS SOME SORT OF ELECTRICAL ISSUE AND THE BRAKES ARE JUST HORRID!! I WOULD LOVE TO GET RID OF THIS VEHICLE BUT UNFORTUNATELY WITH IT BEING SO NEW I AM FAR FROM BEING ABLE TO DO SO. WHAT A DISAPPOINTMENT CHRYSLER!!

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I BOUGHT MY CAR IN MARCH 2014 WITH ONLY A FEW MILES ON IT. I HAD MY CHECK ENGINE LIGHT COME ON MANY TIMES AND I WAS TOLD IT WAS MY GAS CAP. WELL AFTER A FEW MONTHS OF THIS I NOTICED THAT MY CAR WOULD LOSE POWER AND ALTHOUGH I WOULD PRESS THE ACCELERATOR MY CAR CONTINUED TO DECLINE IN SPEED. I HAVE CONTACTED THE DEALER AND THEY TOLD ME TO CALL AND MAKE AN APPOINTMENT WHEN THE CHECK ENGINE LIGHT CAME ON. I TRIED TO EXPLAIN TO THEM THAT THIS HAPPENS AND IT WILL LAST A FEW MIN TO A FEW DAYS. I WAS TOLD WELL THAT?S ODD YOU DON'T HAVE ANY RECALLS OR ANY COMPLAINTS ON YOUR CAR. I EVEN ASKED THEM ABOUT A REPLACEMENT PART THAT I CAME ACROSS THAT WAS DONE TO MY ARE RIGHT BEFORE I BOUGHT IT AND THEY TOLD ME THEY HAVE NO RECORD. SURE IS FUNNY THEY DID THE REPLACEMENT ON IT. NEEDLESS TO SAY I HAVE HAD MY CAR OVER YEAR AND I CAN'T GET ANY ANSWERS ON THIS ISSUE. IT?S SUPER DANGEROUS BECAUSE IT USUALLY HAPPENS WHEN I AM GOING OVER 50 MPG. .....UPDATED 09/22/15 *BF

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THE BRAKES MAKE A LOT OF NOISE AS IF THEY NEEDED TO BE REPLACED BECAUSE OF WEAR BUT THE CAR WAS BRAND NEW. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY SAID ALL OF CHRYSLER'S 200 HAVE THIS SAME PROBLEM WITH THE BRAKES. THAT THERE IS NOTHING WRONG WITH THE BRAKES. ...UPDATED 09/22/15 *BF

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WHILE DRIVING ON THE INTERSTATE THE HOOD SUDDENLY RELEASED WITHOUT WARNING STRIKING THE WINDSHIELD. THE ONLY DAMAGE TO THE CAR WAS THE HOOD. CAR WAS RENTED FROM ENTERPRISE.

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THE BRAKES MAKE A LOT OF NOISE AS IF THEY NEEDED TO BE REPLACED BECAUSE OF WEAR BUT THE CAR WAS BRAND NEW. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THEY ALWAYS SAY THE SAME THING: ALL OF CHRYSLER'S 200 HAVE THIS SAME PROBLEM WITH THE BRAKES. THAT THERE IS NOTHING WRONG WITH THE BRAKES. THIS IS TERRIBLE BECAUSE PEOPLE KNOW I'M COMING JUST BY THE NOISE.

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AN ELECTRICAL FIRE SEVERELY DAMAGED MY VEHICLE. THE FIRE STARTED WHILE THE VEHICLE WAS BEING DRIVEN. AT THE TIME OF THE FIRE NO ACCESSORIES WERE PLUGGED IN TO THE 12V POWER PORT. TO THE BEST OF MY KNOWLEDGE THE ONLY ACCESSORIES THAT WERE BEING USED AT THE TIME OF THE INCIDENT WERE THE A/C AND THE RADIO. THE FIRE WAS EXTINGUISHED BY A HOMEOWNER, BUT THE VEHICLE SUSTAINED HEAVY DAMAGE TO THE INSTRUMENT CLUSTER BETWEEN THE FRONT SEATS. THE CAR IS STILL COVERED UNDER THE FULL MANUFACTURERS WARRANTY, BUT AT THIS POINT I AM BEING TOLD THAT THIS IS NOT CONSIDERED A WARRANTY ISSUE BECAUSE THEY CAN NOT PROVE THAT THE FIRE WASN'T STARTED BY A DEVICE PLUGGED INTO THE 12V POWER PORT.

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TL* THE CONTACT OWNS A 2014 CHRYSLER 200. WHILE DRIVING AT 30 MPH, THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPAIRED WITHIN THE TRANSMISSION; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,900.

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MY ROTORS ARE BAD THEY MESSED MY BRAKES UP I'VE TOOK IT TO THE COMPANY 4 TIMES THERE STILL MESSED UP MY ENGINE WAS LEAKING OIL MY RPM GET STUCK AN MY CAR DOESN'T LIKE TO SWITCH GEARS WHEN I'M DRIVE IT I'VE TOOK IT TO THE COMPANY THEY SAID IT WAS OK THEY ALL DO IT. *TR

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ON SEVERAL OCCASIONS I HAVE NOTICED THE HOOD PARTIALLY UP AFTER PARKING THE CAR. THIS HAS HAPPENED 3 TIMES IN THE PAST TWO WEEKS AND I HAVE NOT LOOKED UNDER THE HOOD DURING THAT TIME. I SUSPECT THAT THE HOOD LATCH MAY BE FAULTY.

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THE ENGINE LIGHT CAME ON AND THE CAR WAS OVERHEATING THE CAR WAS ROLLING BACKWARDS WHEN AT STOP LIGHT . PROBLEM WAS HEAT SENSOR. TRANSMISSION WENT TWICE ON 3/10/2015 AND 3/19/2014 BOTH TIMES I WAS DRIVING WITH MY GRANDDAUGHTER IN THE CAR AND DUE TO THE DECELERATION CAUSED BY THE TRANSMISSION I WAS ALMOST REAR ENDED BY TRUCK BEHIND ME. *TR

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TL*THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. ON ONE OCCASION, WHILE DRIVING AT 55 MPH, THE VEHICLE ABRUPTLY ACCELERATED TO 100 MPH. THE BRAKE PEDAL WAS APPLIED NUMEROUS TIMES AND THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER SEVERAL TIMES WHERE IT WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,783.

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