Oct 10, 2019SteeringSpeed controlBrakes
TL* THE CONTACT OWNS A 2014 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT LOST FUNCTIONALITY OF THE BRAKES, POWER STEERING, AND ACCELERATOR. THE CONTACT STATED THAT IT REQUIRED EXTRA EFFORT TO MANEUVER THE VEHICLE. ADDITIONALLY, THE BRAKE AND ACCELERATOR PEDALS WERE ALTERNATELY DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT HAD THE VEHICLE TOWED TO STAR DODGE CHRYSLER JEEP RAM (5101 S 1ST ST, ABILENE, TX 79605, (325) 698-2222) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11267681
Oct 1, 2019Airbags
PASSENGER SIDE HEADREST FALLS APART EXPOSING THE PASSENGER SIDE AIRBAG. ON 10/01/2019 DEALER STATES AIRBAG NEEDS REPLACED AND IS NOT UNDER WARRANTY OR RECALL. DEALER REFUSES TO PAY FOR THE REPAIR.
NHTSA ODI 11265392
Sep 19, 2019Airbags
WAS STOPPED AT A STOP LIGHT WHEN MY PASSENGER AIRBAG DEPLOYED. CHRYSLER SAID THE PART ALONE WOULD BE $550 TO FIX - THIS SHOULD BE COVERED UNDER WARRANTY, AND ULTIMATELY, SHOULD NOT EVEN BE HAPPENING. SOMEONE COULD HAVE BEEN SERIOUSLY INJURED! I'M PLANNING ON TRADING IN MY CAR IN THE NEXT COUPLE WEEKS TO AVOID MORE ISSUES LIKE THIS; TERRIBLE TERRIBLE COMPANY.
NHTSA ODI 11256620
Sep 11, 2019Airbags
I DO NOT HAVE AN TAKATA RECALL LETTER, HOWEVER MY AIRBAG LIGHT GOES ON AND OFF AS I AM DRIVING. THERE IS NO RECALL FOR A SENSOR OR ANYTHING CONCERNING THE LIGHT, SO I HAVE TO CONTACT CHRYSLER TO SEE HOW TO HANDLE THE SITUATION.
NHTSA ODI 11254654
Aug 26, 2019Visibility & wipers
ATC TEMPERATURE CONTROL UNIT IS NOT SENDING POWER AND GROUND TO THE LEFT SIDE BLEND DOOR ACTUATOR, SO THE HEAT AND DEFOGGER DOESN'T WORK CAUSING IT TO BE EXTREMELY DIFFICULT TO NEAR IMPOSSIBLE TO SEE THE ROAD WHEN CONDITIONS WARRANT THE DEFOGGER IS NEEDED. DURING ADVERSE WEATHER ON 8/24 (UNSEASONABLY COOL AND RAINING IN CENTRAL NC), I COULD NOT SEE THE ROAD BECAUSE THE WINDSHIELD FOGGED UP AND AS NOTED, THE DEFOGGER ISN'T WORKING.
NHTSA ODI 11246460
Aug 20, 2019AirbagsSeats
TL* THE CONTACT OWNS A 2014 CHRYSLER 200. WHILE STOPPED AT A RED LIGHT, THE DRIVER'S SIDE HEAD REST INADVERTENTLY DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED A MINOR HEADACHE THAT DID NOT REQUIRE MEDICAL ATTENTION. GALEANA CHRYSLER DODGE JEEP RAM FIAT (14375 S TAMIAMI TRAIL, FORT MYERS, FL 33912) WAS CONTACTED AND THE VEHICLE WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,027.
NHTSA ODI 11245172
Jul 11, 2019Lights
TL* THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE HEADLIGHT FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE HEADLIGHT REPLACED. THE CONTACT CALLED DWAYNE LANE'S CHRYSLER JEEP DODGE RAM (10515 EVERGREEN WAY, EVERETT, WA 98204, (425) 441-3522) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 83,064. *AS THE HEADLIGHTS REPLACED 3 SEPERATE TIMES BUT THE PROBLEM STILL PERSISTS. *TR
NHTSA ODI 11231057
Jun 20, 2019Speed control
WHEN THE CAR IS PARKED AFTER STARTING IT WANTS TO ACCELERATE QUICKLY ALSO AT A STOP POSITION ONCE YOU TAKE YOUR FOOT OFF THE BRAKE THE CAR QUICKLY ACCELERATES WITHOUT USING THE GAS PEDDLE. ALSO ENGINE LIGHT AND ETC INDICATOR PERIODICALLY COME ON. THEY NEVER STAY ON BUT CAUSES TOTAL LOSS OF POWER ! YOU HAVE TO PULL OVER IMMEDIATELY AND HOPE YOU DO NOT CAUSE AN ACCIDENT AND SHUT THE CAR OFF. AN ACCIDENT WAITING TO HAPPEN.. OWNERS MANUAL MAKES IT SOUND LIKE IT IS ONLY A PROBLEM IF THE LIGHT STAYS ON AND DOES NOT SHUT OFF AFTER YOU CYCLE THE IGNITION WHEN THE VEHICLE HAS COMPLETELY STOPPED AND THE SHIFT LEVER IS PLACED IN THE PARK POSITION. I HAVE TO BE VERY CAUTIOUS DRIVING THE CAR. WILL BE TAKING IT TO THE SHOP SOON. IT FEELS LIKE YOU HAVE NO CONTROL OVER THE CAR WHEN THIS HAPPENS VERY SCAREY SITUATION
NHTSA ODI 11221361
May 20, 2019
MY DRIVER'S SIDE HEAD REST HAD BEEN FALLING DOWN FOR THE PAST TWO MONTHS. I WAS SITTING IN MY DRIVEWAY, WHEN ALL OF A SUDDEN I HEARD A BOOM. I WONDERED WHAT HAPPENED. I WAS PARKED. THEN I FOUND THE HEADREST HAD PUSHED OUT TOTALLY, STUCK OUT BY A PIECE OF METAL. I COULD NOT PUSH IT BACK. I CALLED CHRYSLER AND THEY TOLD ME IT WOULD COST OVER $450.00 TO RESET IT OR GET A NEW ONE. I TRIED TO PULL THE WHOLE HEADREST OUT, BUT IT DOES NOT COME OUT. I LOOKED ONLINE AND FOUND THERE WAS A RECALL FOR CARS UP TO 2013. BUT MINE IS A 2014. DOES THAT MAKE A DIFFERENCE? WHAT IS GOING ON WITH THESE HEADRESTS. I'VE HEARD THERE ARE SEVERAL COMPLAINTS. I'VE HAD THIS CAR FOR 5 YEARS AND HAVE ONE MORE YEAR TO PAY FOR IT. I AM NOT TRADING IT IN. I FEEL CHRSYLER SHOULD FIX THIS. FOR FREE.
NHTSA ODI 11208643
Apr 12, 2019Fuel system
I PURCHASED THE CAR IN 2014. I HAVE REPLACED THE GAS CAP TWICE, THE SEAL BEHIND THE GAS CAP AND THE GAS LIGHT STAYS ON. THE ENGINE LIGHT COMES ON OFTEN AND THE CAR RUNS ROUGH, CUTTING OUT AND JERKING. IT HAS DONE THIS SINCE I BOUGHT IT.
NHTSA ODI 11195811
Mar 18, 2019AirbagsFuel system1 injury
TAKATA RECALL , CATALYTIC CONVERTER RECALL, CAR AIRBAG DEFLATED, I CALLED MY DEALER, BUD'S CHRYSLER DODGE. I COULD GET A LOANER CAR FOR THE DAYS THEY NEEDED THIS REPAIRS BECAUSE I DID NOT BUY MY CAR THERE. I NEED A REPLACEMENT VEHICLE FOR 2 DAYS BECAUSE I TRAVEL OUTSIDE THE AREA WITH MY JOB ALL THE TIME. THE CAR HAS BEEN PUTTING OUT SOME UNWANTED FUMES AND EXHAUST EMISSIONS AT CERTAIN TIMES AS WELL.
NHTSA ODI 11189810
Mar 17, 2019Transmission & drivetrainEngine
MY CAR DOES A JERKING MOTION WHEN IT ATTEMPTS TO CHANGE GEARS, AND SHUTS DOWN WHILE I AM DRIVING IT. IT CRANKS BACK UP AFTER THIS WHINNING FOR ABOUT 10-15 SECONDS.
NHTSA ODI 11187342
Feb 11, 2019Engine
2.4L 2014 200 MODEL; THE RADIATOR COOLANT PLASTIC FILLER NECK DISINTEGRATED ALLOWING FOR GLYCOL COOLANT FUMES TO SEEP SLOWLY OVER TIME INTO CAR VIA CABIN AIR INTAKE OF INHABITANTS AS WELL AS ADD'L HAZARD TO CAR MOTOR VIA OVERHEATING. CAR HAD 72000 MILES ON IT.
NHTSA ODI 11176308
Dec 12, 2018Engine
I WAS DRIVING ON THE THRUWAY IN UPSTATE NY, TWO DIFFERENT LIGHTS CAME ON AND A NOISE SOUND CAME ON ONE WAS A THERMOSTAT AND THE OTHER WAS AN H LOOKING LIGHT AND THEN MY VEHICLE SHUTDOWN IN THE MIDDLE OF TRAFFIC. A FEW WEEKS AGO I HAD WENT TO THE CHRYSLER DEALERSHIP AND THEY COMPLETED AN OIL CHANGE AND STATED THAT I NEEDED NEW TIRES. I'VE NEVER HAD IN ISSUES IN THE THREE YEARS I'VE BEEN FINANCING THIS VEHICLE. I'M STILL UNDER CONTRACT AND I'M NOT ABLE TO DRIVE VEHICLE. HAD IT TOWED TO DEALERSHIP AND THEY STATES IT WAS THE ENGINE WHICH WOULD RUN ME ABOUT $4800. AS AN MILITARY VETERAN I AM ON A SET INCOME AND I'M NOT ABLE TO AFFORD TO FIX THIS ISSUE. PLEASE HELP ME TO EXPLORE OPTIONS IF YOU ARE ABLE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW *TR
NHTSA ODI 11160963
Dec 7, 2018Lights
TL* THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FULLY ILLUMINATE THE ROADWAY AND HER VISION WAS LIMITED. THE VEHICLE WAS TAKEN TO CENTRAL MAIN MOTORS (420 KENNEDY MEMORIAL DR, WATERVILLE, ME 04901, 207-872-9211) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,300.
NHTSA ODI 11156878
Nov 29, 2018
THE CAR HAS HEAT ON THE DRIVERS SIDE BUT DOES NOT HEAT OR DEFROST ON PASSENGER SIDE OF VEHICLE, THEREFORE CANNOT SEE OUT OF PASSENGER SIDE WINDSHIELD TOOK TO DEALER AND THEY SAY THAT THE HEATER CORE NEEDS REPLACED, $1500.00 LATER. I HAVE RESEARCHED ONLINE AND THIS IS A VERY COMMON PROBLEM WITH THE CHRYSLER 200 VEHICLES. I DON'T UNDERSTAND WHY CHRYSLER IS THEREFORE NOT RESPONSIBLE FOR REPLACING THE HEATER CORES.
NHTSA ODI 11154790
Nov 19, 2018Electrical systemLightsEngine
TL* THE CONTACT OWNS A 2014 CHRYSLER 200. ON SEVERAL OCCASIONS, WHILE DRIVING, THE HEADLAMPS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE HIGH AND LOW BEAM HEADLAMP BULBS HAD TO REPLACED ON SEVERAL OCCASIONS DUE TO INSUFFICIENT ILLUMINATION WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO STATELINE CHRYSLER JEEP DODGE RAM (LOCATED AT 800 GOLD HILL RD, FORT MILL, SC 29708, (877) 679-4176) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED DUE TO CELL DAMAGE. ALSO, THE THERMOSTAT AND THERMOSTAT HOUSING NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11152478
Nov 9, 2018Electrical systemEngine
TL* THE CONTACT OWNS A 2014 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STARTED TO LOSE POWER, THE ELECTRIC LIGHTNING BOLT WARNING INDICATOR ILLUMINATED, AND THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED ON THE HAZARD LIGHTS, AND DROVE HOME AT APPROXIMATELY 1 MPH. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
NHTSA ODI 11150261
Oct 22, 2018AirbagsSeat belts
I HAD RECAL DONE ON MY CAR AND MY AIRBAG LIGHT IS STILL ON. CODE WAS READ AND IT IS FOR A SHORT IN THE DRIVERS SEAT. RECALL NOTICE DOES STATE THIS ISSUE. MY CAR IS NOT FIXED
NHTSA ODI 11141883
Sep 24, 2018Visibility & wipers
HEAT STOPPED WORKING WHICH CAUSES ME TO HAVE NO DEFROST THIS LEADS TO VISIBILITY ISSUES HAVE SEEN MANY ONLINE COMPLAINTS WITH THE SAME PROBLEM.
NHTSA ODI 11130948
Aug 18, 2018AirbagsSeat belts
TAKATA RECALL, HAVE CONTACTED THE DEALERSHIP MANY TIMES SINCE THE RECALL BACK IN 2016 AND KEEP GETTING TOLD THAT THE PARTS ARE NOT AVAILABLE AND THEN TOLD THAT THEY WERE AVAILABLE WHEN THEY ARE NOT, I HAVE TRIED MANY TIMES TO GET THIS FIXED BUT THE DEALERSHIP IS REFUSING TO FIX IT JUST BECAUSE I KEEP GETTING TOLD THAT THEY WOULD ORDER THE PART AND NOTHING GETS DONE. I AM STARTING TO GET AGGRAVATED AND CONCERNED FOR THE SAFETY OF ME AND MY FAMILY WHILE DRIVING . I AM REGRETTING THAT I PURCHASED A CHRYSLER SND DON'T WANT TO PURCHASE ANOTHER ONE AGAIN. I USE TO THINK HIGHLY OF CHRYSLER AND THEIR PRODUCTS BUT DEALING WITH THIS AND CAUSING A MAJOR HEADACHE HAS CHANGED MIND TO NOT BUY AGAIN. JUST BECAUSE OF THE WAY THAT I HAVE BEEN TREATED, MY MOM HAS THE SAME RECALL ON HER FORD AND FORD IS PAYING FOR HER TO HAVE A RENTAL WHILE THEY WAIT FOR THE PARTS TO BE AVAILABLE FOR HERS TO BE FIXED. THAT TO ME TELLS HOW MUCH THEY CARE ABOUT THE SAFETY FOR THEIR CUSTOMERS. I HAVE BEEN DRIVING AROUND FOR 2 YEARS WITH THIS RECALL JUST FOR NOTHING TO BE DONE. IF I COULD TAKE THE CAR BACK AND BE ABLE TO GET ME DIFFERENT VEHICLE LIKE A FORD, CHEVY I WOULD. THIS HAS BEEN A NIGHTMARE.
NHTSA ODI 11120772
Jul 24, 2018AirbagsSeat belts
2014 CHRYSLER 200. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROLLER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE'S AIRBAGS WAS REPAIRED UNDER RECALL. THE AIRBAG LIGHT ILLUMINATED AFTER THE REPAIR WAS COMPLETED. THE CONSUMER WAS INFORMED IT WAS NOT DUE TO THE RECALL REPAIR, BUT THE CLOCK SPRING FAILED. *JS
NHTSA ODI 11111597
Jul 15, 2018Engine
I WAS DRIVING AND CAR STARTED TO SMOKE OUT OF MY BOTTONS TO ROLL MY WINDOW DOWN AND OUT OF MY SPEAKER AND THEN STOPPED DRIVING ON HWY. GOT IT TOWED TO PEP BOYS AND MY WARRANTY REFUSES TO PAY FOR MY ENGINE WHEN I PAID FOR 5 YEAR WARRANTY FIRST TIME USE
NHTSA ODI 11111472
Jul 11, 2018AirbagsSeat belts
RECALL S61. I PURCHASED MY CAR AT CARMAX IN 2017. TOOK IT IN LAST WEEK FOR RADIO. THEY SENT IT TO NEWARK CHRYSLER JEEP ON CLEVELAND AVE IN DE. WHILE IT WAS THERE I HAD ASK TO HAVE RECALLS FIX. ACCORDING TO MY PAPER WORK IT WAS COMPLETED ON JULY 5TH. WELL TODAY IS JULY 11TH AND IT STILL SAYS I HAVE THE SAME RECALL ON MY CAR. I CONTACT CARMAN THEY WENT AND PICK UP MY CAR AND TOOK IT TO BRANDYWINE CHRYSLER WHERE IT STILL IS. I HAVE PAPERWORK FROM NEWARK SAYING THEY FIX THE RECALL. I'M VERY MAD THAT IT SAYS ITS DONE BUT REALLY HASN'T. THIS IS A RECALL SOMETHING VERY SERIOUS AS TO THAT WITH SEATBELT. NO DEALERSHIP SHOULD EVER DO THIS. CARMAX HAS ALSO STATED TO ME THEY WILL BE TAKING ACTION WITH NEWARK ALSO REGARDING THIS.THEY HAD ALSO STATED THEY REPLACED MY RADIO WHICH THEY DIDN'T.
NHTSA ODI 11110742
Jul 6, 2018AirbagsSeats
TAKATA RECALL. THE AIRBAG LIGHT KEEPS COMING ON AND OFF ON THE DASH, SOMETIMES WHEN I GO TO BREAK. I HAVE HAD IT TESTED TO MAKE SURE WHAT IT IS. I WAS TOLD BY STARK'S IT IS A SENSOR IN MY HEADREST THAT IS PART OF THE AIRBAG SYSTEM, IF IT IS ON AND I HAVE A WRECK THEY WILL NOT DEPLOY. STARTED IN MAY AND IS STILL GOING ON.
NHTSA ODI 11109870