What 630 owners told NHTSA about the 2014 Chevrolet Impala

I was in a car accident and the airbags did not deploy

NHTSA ODI 11666551

Air bags did not deploy in an automotive collision.

NHTSA ODI 11514351

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT STOP, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND DROVE OFF. THE AIR BAGS DID NOT DEPLOY, EVEN THOUGH THE OTHER VEHICLE WAS DRIVING ABOUT 50 MPH. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, INCLUDING LOWER BACK, CHEST AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS DAMAGED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TOTALED. THE DEALER AND THE MANUFACTURER WERE NOT CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,423.

NHTSA ODI 11341873

I WAS DRIVING ON A RESIDENTIAL STREET, GOING NO MORE THAN 25 MPH WITH MY TWO TWO YEAR OLDS IN THEIR CAR SEATS BEHIND ME. SUDDENLY AND SIMULTANEOUSLY, ALL FOUR OF THE SIDE AIRBAGS DEPLOYED (FRONT AND BACK), KNOCKING MY GIRLS SEATS TOGETHER, THE FRONT RIGHT SIDE OF THE CAR DROPPED DOWN AND STARTED GRINDING ON THE WHEEL. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD THANKFULLY. I TURNED THE CAR OFF, AND WHEN I GOT OUT TO LOOK AT THE FRONT, THE CAR DOOR SHUT, AND FOR THE FIRST TIME, AUTOMATICALLY LOCKED ME OUT, MY KIDS INSIDE, WITH ITS OWN KEY AND MY PURSE AS WELL.

NHTSA ODI 11287605

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, A DEER CROSSED THE ROAD. THE CONTACT HAD TO MAKE A SHARP LEFT TURN TO AVOID THE ANIMAL AND CRASHED INTO A HILL IN THE WOODS. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT RESTRAIN THE DRIVER. THE VEHICLE SUSTAINED FRONT END DAMAGE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED BRUISED RIBS, AND INJURIES TO THE LEFT ARM AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,390. *TT UPDATED 11/28/18*JB

NHTSA ODI 11132439

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO THE BODY SHOP. THE VEHICLE WAS NOT DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT SUFFERED BACK, NECK, AND HEAD BRUISES THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE CONTACT HAD FOUR BRUISED VERTEBRAE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

NHTSA ODI 10899576

HEAVY RAIN. SKIDDED ON PAVEMENT (BLACK TOP) HIT CONCRETE UTILITY POLE, AIR BAD DID NOT DEPLOY, HIT NOSE ON STEERING WHEEL. *TR

NHTSA ODI 10702415

TL*THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES WERE ENGAGED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

NHTSA ODI 10690320

AT 55 MPH ON A SLIPPERY RIGHT HAND SIDE CURVE (SPEED LIMIT IS 65 MPH) VEHICLE UNDER-STEERED AND LOST TRACTION COMPLETELY, WITHOUT TOUCHING THE BRAKES, IT STARTED TO SLOW DOWN AND SKIDDED TO THE OUTSIDE OF THE CURVE (TO THE LEFT). I TRIED TO GET IT BACK TO THE DRIVING LANE, IT STARTED TO SKID LATERALLY TO THE RIGHT AND SLOWED DOWN UNTIL IT HIT A REFLECTOR POST ON THE EDGE OF THE RIGHT LANE AND STOPPED. VEHICLE INFORMATION ON THE DASH BOARD READ "ICE DETECTED...". ALTHOUGH THE DAMAGE ON THE RIGHT DOOR WAS A VERY MINOR DENT, THE CAR DEPLOYED ALL 4 HEAD CURTAIN AIRBAGS AND 2 RIGHT SIDE AIRBAGS, ENGINE WAS SHUT DOWN AND FRONT SEAT-BELTS WERE STUCK. FEW MINUTES LATER, THE ENGINE RAN NORMALLY WITH THE "ICE DETECTED .." MESSAGE STILL ON. IT SEEMS THAT THE AIRBAGS SENSORS WERE ACTIVATED FOR NO REQUIRED REASON FOR A MINOR DENT ON THE DOOR. ALSO, THE STABILITY AND THE FAULTY BRAKING SYSTEM MIGHT BE OF A GREAT SAFETY ISSUE ON THIS VEHICLE. *TR

NHTSA ODI 10553585