What 630 owners told NHTSA about the 2014 Chevrolet Impala

The contact owns a 2014 Chevrolet Impala. The contact stated while driving approximately 55 MPH, the steering wheel became firm. The power steering assist warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 167,000.

NHTSA ODI 11461804

While driving on straight paved road, service steering system light came on and lost power steering assist. Was able to get home with a lot of effort.

NHTSA ODI 11458559

While driving, I lost steering. My stabilitrac sensor came in. I had OnStar run a diagnostic in the car and they confirmed it was the stabilitrac.

NHTSA ODI 11457408

The contact owns a 2014 Chevrolet Impala. The contact stated that while operating the vehicle in the driveway the message "power steering failure" had suddenly displayed and the steering wheel became very difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering rack had failed and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V450000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 170,000.

NHTSA ODI 11456575

I've gotten my stabiltrac serviced and it came back on

NHTSA ODI 11451350

Power steering

NHTSA ODI 11451155

The contact owns a 2014 Chevrolet Impala. The contact stated while moving from being stopped at a traffic light, the vehicle shuddered and stalled while making a turn at an intersection. The contact stated that a message stating “Power Steering failure/Steer with Caution” was displayed on the instrument panel. The vehicle was restarted and driven back to the residence. The contact stated that the failure was intermittent. The vehicle was taken to an automotive store to be diagnosed; however, the mechanic was unable to retrieve a diagnostic trouble code. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

NHTSA ODI 11449326

While driving 45 mph, my car jerked and several lights came on in my dashboard including the light with the little wrench . In my dashboard, it displayed the message to check stabili track and steering power system and to drive with care. My car then started loosing power to accelerate. I had my vehicle towed to the dealership the next day and they stated that they cleared the codes but didn’t tell me what the codes were and they kept my vehicle for 5 days and said they couldn’t get the vehicle to act up. Now this issue has happened again and a message in my dashboard is saying to check the power steering and drive with care. I had no warning signs prior to this issue.

NHTSA ODI 11446658

The service power steering came in on the dash, also along with service stabiltrak and the abs light heard these are common and play together , mainly the service power steering which caused the vehicle to be become almost impossible to steer I heard there where recalls on this same situation as it is a huge safety concern . It makes it very dangerous in highway or roads as it is very hard to steer

NHTSA ODI 11443197

The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at 35 MPH, the service power steering message appeared on the instrument panel. After the warning light appeared, the contact had to use excessive force to drive the vehicle home. The contact called both the dealer and the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 14V450000 (Steering). The vehicle was not yet repaired. The failure mileage was approximately 135,000.

NHTSA ODI 11443071

The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at 50 MPH, the “Service Power Steering” message was displayed. The contact stated that he was able to continue to drive the vehicle. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in any recalls. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 14V450000 (Steering) because the VIN was not included in the recall. The contact stated that the failure had been reoccurring while driving and the steering was difficult to maneuver. The vehicle was not diagnosed or repaired. The approximate failure mileage was 118,000.

NHTSA ODI 11442281

Power steering failure

NHTSA ODI 11436259

I was about 5 minutes from home when all of a sudden warning lights started flashing on the dash board ( photos provided) The vehicle became hard to steer and control. Thankfully it was pretty much a straight highway until I had to make a left and 2 right turn to get to my house. It was as I had to fight with the steering wheel. Thank God! I was so close to home!! I don't even want to think what could have happened if I was on the interstate or a highway with lots of curves. I parked the car in the garage and it haven't been moved since. I called GM repair shops but they want to charge an arm and a leg just to tow it to the repair shop and another charge just to look at it. I called the vehicle hotline and they couldn't help me because there is no recall on my vehicle. My car has been parked in my garage for over 6 months now because I can't drive it.

NHTSA ODI 11419490

Power steering went mostly out while on the interstate. Stabilitrack and Power steering warnings came on. It provides only about 10% assistance now. I must now provide effort to recover from a turn. I understand a recall came out for this model year for this type of issue but I didn't get one. I am the original owner.

NHTSA ODI 11419577

WHILE DRIVING, THE ABS LIGHT AND STABLILITRAK LIGHTS CAME ON AND THE STEERING BECAME HARDER THAN NORMAL. WARNINGS ON THE DASH ADVISED THAT THERE IS A PROBLEM WITH THE STABILITRAK AND TO SERVICE THE POWER STEERING.

NHTSA ODI 11406517

THE CAR ELECTRICAL GOES HAYWIRE. ALL THESE ALERTS AND POP UP COME ON ABS LIGHTS. STABILLATRAC. NO POWER STEERING. LOOKED UP ISSUE IT HAS SOMETHING WITH A BAD SENSOR IN BUMPER. VERY DANGEROUS

NHTSA ODI 11405144

STEERING WHEEL LOCKED UP POWER STEERING MESSAGE APPEARED ON THE DASHBOARD

NHTSA ODI 11398172

STEERING, STABILLITRACK , AND ABS AFFECTED THE STEERING AND EASE OF DRIVING WAS DISRUPTED AND UNSAFE. 2ND OCCURENCE OF THIS ISSUE.

NHTSA ODI 11388922

I WAS DRIVING DOWN THE HIGHWAY AND THEY WHEEL GOT TIGHT FOLLOWED BY THE SERVICE POWER STEERING FLASHING ON THE DASHBOARD. I WAS ABLE TO MANEUVER THE CAR HOME AND ONCE I GOT IT HOME THE STEERING WHEEL BECAME TO HARD TO TURN AT ALL.

NHTSA ODI 11376958

BEEN HAVING BATTERY CORROSION PROBLEMS. ALL AT ONCE ABS AND TRACTION LIGHTS CAME ON, STEERING GOT HARD. I WAS DRIVING WHEN ALL THIS OCCURRED.

NHTSA ODI 11372890

THE CAR SHUDDERED ON INITIAL START-UP, TURNED IT OFF WAITED FOR A MINUTE. RESTARTED RAN NORMALLY. THE NEXT DAY ON START-UP DIC ALERTED TO ABS, POWERSTEERING, AND STABILITACK IN NEED OF SERVICE, NOTICEABLE DIFFERENCE IN STEERING CONTROL, WHEEL SLIPPAGE ON QUICK EXHILARATION, I TRIED TO BRAKE MORE CAUTIOUSLY SO AS NOT TO TEST MY BRAKING ABILITY. DEFINITELY A SAFETY ISSUE. SHOULD BE RECALLED. HAD THE SAME PROBLEM A YEAR AGO SPENDING $495. TO HAVE THE OPPOSITE WHEEL HUB AND BRG ASSEMBLY. HOPE THIS ISN'T AN ANNUAL EVENT. LOVE MY CAR BUT HATE EXPENSES THAT SHOULD NOT OCCUR WITH A CAR; ESPECIALLY UNDER 100,000 MILES. WHY DID THIS HAPPEN? THERE IS NOTHING TO BLAME IT ON SUCH AS HITTING A POTHOLE. THE WEATHER HAS BEEN COLDER, THERE HAS BEEN A REFERENCE TO THAT AS WELL AS SOME SAY IT IS A WIRING HARNESS THAT IS IN A BAD LOCATION, WEARING EXPOSING WIRES THAT MAKE CONTACT WITH METAL. RESEARCH SHOWS THAT OTHER DRIVERS ARE HAVING THE SAME ISSUE AND EXPENSE. HOW MANY COMPLAINTS WILL IT TAKE BEFORE THIS SAFETY ISSUE IS ADDRESSED AND CUSTOMERS ARE REFUNDED THIS UNNECESSARY EXPENSE

NHTSA ODI 11366657

FAILURE IN MY STABILITRAK, POWER STEERING, AND ABS SYSTEM! AND IT SAYS THERE HAS BEEN NO RECALL ON MY CAR. *TR

NHTSA ODI 11366358

MY STEERING CONTROL LIGHT CAME ON WITH NO STEERING CONTROL, ABS SYSTEM LIGHT CAME ON, AND STABILITRAC LIGHT IS ON! *TR

NHTSA ODI 11366378

THE PARK BRAKE ASSIST LIGHT,SERVICE BRAKES AND SERVICE POWER STEERING ASSIST LIGHTS CAME ON WHILE DRIVING IN THE RAIN. THE STABILTRAK AND ABS LIGHTS WERE ON PRIOR TO THIS. THE STEERING WHEEL BECAME HARD TO STEER. WAS ABLE TO GET HOME AND PARK.

NHTSA ODI 11354768

DRIVING ON HIGHWAY WHEN MY ABS AND TRACTION CONTROL LIGHTS CAME ON CAUSING MY VEHICLE TO LOSE STEERING CONTROL AND BRAKING.

NHTSA ODI 11351663