Home · 2014 Chevrolet Impala · Complaints

What 630 owners told NHTSA about the 2014 Chevrolet Impala

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (630)Crash / fire / injury (27)Electrical system (220)Steering (137)Electronic Stability Control (esc) (104)Brakes (89)Engine (56)Airbags (43)Lights (43)Lane Departure (40)Transmission & drivetrain (37)Speed control (31)

89 of 630 complaints match · Brakes · clear filters · page 2 of 4

Aug 27, 2020SteeringBrakes

DRIVING ON HIGHWAY WHEN MY ABS AND TRACTION CONTROL LIGHTS CAME ON CAUSING MY VEHICLE TO LOSE STEERING CONTROL AND BRAKING.

NHTSA ODI 11351663

Aug 6, 2020Brakes

THE SUNROOF SUNSHADE WON'T RETRACT PROPERLY AND THE FABRIC HANGS DOWN SO I CAN'T SEE OUT MY REAR WINDOW FROM THE REAR VIEW MIRROR. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. I HAD TO EXIT AND PARK MY CAR. THE SHADE HAD ISSUES CLOSING HOWEVER I WAS FINALLY ABLE TO GET IT CLOSED. THEN A CODE CAME UP WITH BODY CONTROL MODULE / SUNROOF/SUNSHADE ACTUATOR CALIBRATION NOT LEARNED (SYMPTOM 4B) CODE: B369D. ALSO MY PARKING BRAKE ENGAGES WITHOUT TOUCHING THE BUTTON. IT HAPPENS WHEN I START MY VEHICLE AND THE PARKING LIGHT ON THE DASH IS LIT UP. I HAVE TO DISENGAGE IT. I WILL THEN HEAR MY BRAKES RUBBING ON THE ROTORS WHILE DRIVING AND MAKING MY CAR VIBRATE WHILE DRIVING ALMOST LIKE THE BRAKES ARE CATCHING ON A COUPLE SPOTS ON THE ROTORS.

NHTSA ODI 11343801

May 7, 2020Brakes

BROUGHT CAR TO COOK'S BRAKES IN PORTLAND, OR BECAUSE OF ROTATIONAL NOISES HEARD WHEN BRAKING. MECHANIC CONFIRMED THE ELECTRONIC PARKING BRAKE PISTON ACTUATION ARM IS NOT FULLY RETRACTED CAUSING THE BRAKE PADS TO STAY PARTIALLY ENGAGED AND PREMATURELY DAMAGE THE BRAKE PADS AND ROTORS. THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY SYSTEMS (FMVSS) NO. 135 'LIGHT VEHICLE BRAKE SYSTEMS'. THERE IS A DANGER OF EXCESSIVE HEAT AND FIRE. *TR

NHTSA ODI 11323751

Mar 17, 2020SteeringElectronic Stability Control (esc)Brakes

I WAS DRIVING ON THE HIGHWAY AT NIGHT AND AND MY POWER STEERING AND STABILITRAK ABS INDICATORS CAME ON AND THE VEHICLE BECAME VERY DIFFICULT TO TURN/HANDLE WITH OUT WARNING.

NHTSA ODI 11318487

Mar 16, 2020SteeringElectronic Stability Control (esc)Brakes

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ABS AND STABILITY TRACK WARNING LIGHTS ILLUMINATED. AS THE WARNING LIGHTS ILLUMINATED, THE POWER STEERING CEASED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD TO HAVE THE VEHICLE TOWED TO THE RESIDENCE. THE CONTACT LINKED NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING) WITH THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,496.

NHTSA ODI 11318229

Mar 12, 2020Brakes

TO BRAKE MY STEERING WHEEL TURNS TO THE RIGHT. I FOUND MOLD IN MY TRUNK

NHTSA ODI 11317799

Feb 18, 2020Electrical systemBrakes

WHEN DRIVING AND WHILE APPLYING THE BREAKS THE BREAKS LOCK UP AND BECOME HARD THERE IS ALSO A AIR NOISE COMING FROM BREAKS ALMOST CAUSING A COLLISION ON SEVERAL OCCASIONS. WHEN TAKING TO THE MECHANIC SHOP HE STATED IT WAS A COMMON PROBLEM AND HAVE HAS TO WORK ON THE CHEVY MALIBU I FEEL THERE IS A DEFECT WITH THE CHEVY BREAKING SYSTEM. ALSO THE BLINKER AUTOMATICALLY TURNS ON THIS HAS BEEN HAPPENING SINCE I PURCHASED THE CAR.

NHTSA ODI 11309911

Feb 12, 2020Electrical systemElectronic Stability Control (esc)Brakes

THE VEHICLE HAD WATER DAMAGE FROM 'CLOGGED SUNROOF DRAINS', WHICH CAUSE WATER TO RUN ALL DOWN THE SIDE AND BACK PANELS CAUSING AN EXTENSIVE AMOUNT OF DAMAGE FROM ONE HORRIBLE DESIGN FLAW. SOME OF THE THINGS EFFECTED WAS ELECTRICAL COMPANY'S SUCH AS ELECTRONIC PARKING BREAK WAS ENGAGED AND WOULD NOT RELEASE CAUSE THE VEHICLE NOT TO MOVE! NEXT WAS CORROSION ON SEVERAL OTHER INSIDE WIRES HAVING TO DO WITH STEERING AND POSSIBLY AIR BAGS, BUT WHO KNOWS IF THEY WILL BE EFFECTIVE UNTIL THERE IS AN ACCIDENT AND IT'S TOO LATE TO FIND OUT IF THEY ARE DMAMGED. OTHER SAFETY FEATURES SUCH AS SIDE DETECTION WAS CORRODED SO IT TOO MALFUNCTIONED. THERE WAS A LOT OF OTHER ELECTRICAL THINGS DAMAGED BUT THE CAR IS IN THE SHOP AND I DON'T KNOW WHAT ELSE COULD BE A HUGE SAFE CONCERN. THERE IS NOW SO MUCH MOLD WHICH IS DANGEROUS TO BE BREATHING IN IF NOT TOTALLY REPLACED. THERE IS AN EXTENSIVE AMOUNT OF WATER IN THE SPARE TIRE WHEEL WELL THAT IS CAUSING RUST AND THE INABILITY TO USE THIS SAFETY FEATURE IF NEEDED! THIS BECAME A HORRIBLE SAFETY CONCERN FOR MYSELF AND WHOMEVER MY BE TRAVELING IN MY VEHICLE. PLEASE DO RESEARCH INTO THIS BECAUSE I COULD NOT BELIEVE THIS COULD HAPPEN TO A CAR WITH ONLY 70,000 MILES! MY CAR IS IN THE SHOP SO I CANNOT TAKE ANY PICTURES OF IT! PLEASE HELP!

NHTSA ODI 11308819

Jan 23, 2020Electronic Stability Control (esc)Brakes

STABILITRAK SERVICE NOTIFICATION ON DASH APPEARED ALONG WITH LOST POWER STEERING, ABS LIGHT AND TRACTION CONTROL LIGHT ON.

NHTSA ODI 11301403

Jan 14, 2020Electronic Stability Control (esc)Brakes

I HAVE A TRACTION CONTROL LIGHT ON, ALSO THE ABS LIGHT IS ON, AND I GET A STABILITRACK WARNING.

NHTSA ODI 11299432

May 16, 2019Brakes

PARKING BRAKE WARNING LIGHT STAYS ON. STATIONARY. GM RECALL #15259. ROOT ISSUE ELECTRONIC PARKING BRAKE DRAG.

NHTSA ODI 11208157

Apr 22, 2019Electronic Stability Control (esc)Brakes

WE I PURCHASED THE CAR THEY HAD CHANGED THE WHEEL BEARINGS AND SINCE THEN I HAVE HAD TO TAKE IT BACK AND HAVE IT SERVICED FOR THE SAME THING SEVERAL TIMES. I CHANGED OUT THE HUB ASSEMBLY FOR THE SAME PROBLEM AND NOW JUST LIKE BEFORE THE TRACTION CONTROL LIGHT IS ON AND THE ABS LIGHT. I DON'T KNOW WHAT ELSE TO DO. I TURNED INTO OUR LOCAL WALMART AND THE CAR JUST STOPPED AND WOULD NOT GO.

NHTSA ODI 11202925

Apr 18, 2019Transmission & drivetrainBrakes

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE DID NOT FULLY SHIFT OUT OF PARK. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,860.

NHTSA ODI 11197222

Mar 13, 2019Brakes

WHILE ENGINE RUNNING AND VEHICLE IS STATIONARY AND/OR IN MOTION THE BRAKE LIGHTS FLASH INTERMITTENTLY. BRAKES DO NOT ENGAGE, BUT IT DOES CAUSE CRUISE CONTROL TO DISENGAGE. SAW A RECALL FOR THIS, BUT MY VIN NOT INCLUDED.

NHTSA ODI 11186389

Mar 5, 2019SteeringBrakes

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 43,000. *TT THE CONSUMER STATED THE DEFECT WAS DIAGNOSED AS A LOST WHEEL SENSOR. *TR

NHTSA ODI 11184292

Feb 26, 2019SteeringElectronic Stability Control (esc)Brakes

WHILE DRIVING DOWN THE ROAD THE MESSAGE CENTER POPPED UP THE SERVICE POWER ASSIST STEERING, AND THE ABS AND STABILITRAK WERE ALSO DEACTIVATED. THIS ALL HAPPENED WHILE DRIVING DOWN THE HIGHWAY AT 55MPH IN A STRAIGHT LINE.

NHTSA ODI 11182489

Feb 17, 2019Brakes

I WAS DRIVING AND I PRESSED ON THE BRAKES THE CARS STARTS JERKING AND IT FELT AND SOUNDED LIKE IT WAS DRAGGING SOMETHING OR SCRAPPING THE GROUND. THE ABS LIGHT COMES ON AND THE STABILITY LIGHT POPS ON. I'M OUT IN THE MIDDLE OF THE ROAD DOING A LEFT OR A RIGHT TURN WHEN THIS OCCURS AND THE CAR BASICALLY STALLS FOR A MINUTE AND WON'T MOVE THEN ALL OF A SUDDEN JERKS REALLY HARD AND STARTS MOVING AGAIN. THIS OCCURS ON THE CITY STREET AND THE HIGHWAY WHEN EXITING OR CHANGING LANES.

NHTSA ODI 11180706

Feb 11, 2019Electronic Stability Control (esc)Brakes

IT HAS A FEW DIFFERENT PROBLEMS. THE FIRST BEING A TRUNK SEAL THAT WAS ALREADY RECALLED, YET MY “FIXED” SEAL WASN’T EVEN FIXED AND MY TRUNK IS STILL TAKING ON WATER WHEN IT RAINS. THE OTHER PROBLEM STARTED A WEEK AGO. MY ABS LIGHT CAME ON WHILE DRIVING AND THE TRACTION CONTROL LIGHT AND NEITHER WILL GO OFF. TODAY WHILE DRIVING MY CAR FELT LIKE IT WAS LOSING POWER ALL OF A SUDDEN AND A DINGER WENT OFF AND THE BRAKE ASSIST LIGHT CAME ON AS WELL AS 2 PARKING BREAK LIGHTS. BOTH TIMES THE LIGHTS COME ON I WAS DRIVING. NONE OF THE LIGHTS WILL GO OFF, AND NOW IT’S DINGING FOR A MINUTE OR MORE JUST BECAUSE OF THE WARNING LIGHT.

NHTSA ODI 11176255

Dec 29, 2018Brakes

BREAKS SQUEAL CONSTANTLY THEY ARE NEW PADS AND BREAKS CAN FIND ANY PROBLEMS HAVE TAKEN IT TO SEVERAL AUTO SHOPS AND DEALERSHIPS AND AS ABOUT ANY RECALL ISSUES IT SEEMS AS IF THEY ARE LOCKED UP I CAN NOT TAKE IT THROUGH A DRIVE THROUGH CAR WASH IT WILL NOT GO UP ON THE ROLLERS THE BACK BRAKES ARE LIKE THEY HAVE LOCKED OR I HAVE THE EMERGENCY BRAKE ON AND IN REVERSE IS WHEN THEY ARE DRAGGING THIS IS THE FIRST COMPLAINT THAT I HAVE FOUND THAT IS THE SAME ISSUE AS MINE I HAVE CALLED CHEVROLET THEY NEVER MENTIONED ANYTHING ABOUT COMPLAINTS OR ISSUES

NHTSA ODI 11163994

Dec 17, 2018BrakesEngine

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT UNKNOWN SPEEDS AND MAKING A LEFT TURN, THE VEHICLE STALLED. ADDITIONALLY, THERE WAS AN ABNORMAL GRINDING NOISE. THE TRACTION CONTROL AND ANTI-LOCK BRAKES INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (REEDER CHEVROLET, 4301 CLINTON HWY, KNOXVILLE, TN 37912, (865) 297-4310) WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR AND SUB-ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.

NHTSA ODI 11162042

Dec 14, 2018Brakes

MASTER CYL AND BOOSTER FAILURE WHILE IN MOTION

NHTSA ODI 11161389

Dec 13, 2018SteeringTraction Control SystemBrakes

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 5 MPH, THE ABS, TRACTION CONTROL, AND POWER STEERING WARNING INDICATORS ILLUMINATED AND THE STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

NHTSA ODI 11161180

Nov 6, 2018WheelsElectronic Stability Control (esc)Brakes

WHEN MAKING TURNS, LEFT TURNS ESPECIALLY, THE CAR HESITATES AND MAKES A GRINDING NOISE. IT FEELS LIKE IT LOSES POWER, AND WILL NOT MOVE, WHICH IS VERY SCARY AND DANGEROUS IN THE MIDDLE OF RUSH HOUR TRAFFIC IN A BUSY CITY. SOMETIMES THE STABILYZER AND/OR TRACTION CONTROL LIGHTS COME ONE DURING THESE EPISODES. THIS IS THE 3RD TIME I HAVE HAD TO HAVE MY CAR SERVICED FOR THE EXACT SAME PROBLEM. I AM A SINGLE DIVORCED [XXX] WOMAN, I DO NOT HAVE THE TIME AWAY FROM WORK OR THE MONEY TO CONTINUE TO SPEND ON REPAIRS THAT I HAVE NO CHOICE OR CONTROL OVER. PLEASE RECALL THIS PROBLEM. I HAVE READ HUNDREDS OF COMPLAINTS ABOUT THE SAME THING ONLINE WHEN I RESEARCHED MY PROBLEM. RECALL !!! OR DO WE HAVE TO GET KILLED BEFORE YOU THE MANUFACTURER DOES THAT? PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *AN

NHTSA ODI 11149609

Nov 2, 2018SteeringElectronic Stability Control (esc)Brakes

WHILE DRIVING AROUND 7:30AM ON NOV 2ND, THE VEHICLE POWER STEERING AND ABS STOPPED WORKING AND WARNING LIGHTS BEGAN TO GO OFF. I WAS TRAVELING AT 70MPH ON A WET HIGHWAY. STEERING BECAME VERY DIFFICULT. I GOT OFF AT THE VERY NEXT EXIT.

NHTSA ODI 11144844

Oct 18, 2018Electronic Stability Control (esc)Traction Control SystemBrakesEngine

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT A LOW SPEED, A GRINDING SOUND WAS HEARD COMING FROM THE ENGINE COMPARTMENT. IN ADDITION, THE BRAKE ASSIST, TRACTION CONTROL, STABILITY CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

NHTSA ODI 11141312

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Working with the data? Download all 630 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Chevrolet Impala verdict →