What 619 owners told NHTSA about the 2014 Chevrolet Impala Limited

MY STEERING CONTROL LIGHT CAME ON WITH NO STEERING CONTROL, ABS SYSTEM LIGHT CAME ON, AND STABILITRAC LIGHT IS ON! *TR

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I WAS DRIVING TO MY SISTER'S HOUSE ON SEPT. 27 2020. WHEN MY CAR STARTED MAKING A LOUD NOISE FROM THE ENGINE AND I NOTICED THE ENGINE LIGHT CAME ON. I PULLED OVER CALLED MY HUSBAND, WHEN HE GOT THERE HE OPENED THE HOOD AND NOTICED THE CATALYTIC CONVERTER BROKE COMPLETELY OFF MY ENGINE. WE MANAGED TO GET TO A FRIENDS DOWN THE ROAD FOR THE NIGHT UNTIL WE ABLE TO GET IT TOWED TO THE DEALER'S THE NEXT DAY. WHEN I CALLED THE AND TOLD THEM WHAT HAPPENED THEY TOLD IT WAS MY FAULT THAT I MUST OF HIT SOMETHING TO MAKE FALL OFF. I DO NOT HAVE ANY OTHER UNDERNEATH MY CAR, I TRIED TO TELL THEM THIS WAS A SAFETY ISSUE AND THAT I COULD HAVE POSSIBLY BURNED TO DEATH IN MY OWN CAR IF I HADN'T OF PULLED OVER UPON HEARING...THANKFULLY I WAS IN AN AREA WHERE I COULD PULL OVER. I DID CALL GM ALSO THEY TO SAID IT WAS MY FAULT AND OR WEATHER CONDITIONS. I TOLD THEM IT WAS NOT MY FAULT I DID NOT HIT ANYTHING AND WEATHER HAVE NOTHING TO DO WITH IT, BOTTOM LINE IS THAT PART SHOULD HAVE NEVER FALLEN OFF TO BEGIN WITH. BECAUSE IT DID FALL OFF I FELT IT SHOULD HAVE BEEN COVERED UNDER WARRANTY ON YOUR WEBSITE I NOTICED YOU ALREADY HAVE A PRIMARILY INVESTIGATION GOING ON THIS MATTER COMPLAINT # PIP5419B

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WE GOT THE BRAKES CHANGED AND THE NEXT DAY THE CAR STARTED SAYING STABILITY CONTROL BAD AND CHECK SUSPENSION ANYTIME YOU TURN THE CAR TO THE LEFT IT HESITATES AND COME UP SAYS TRACTION CONTROL WHILE DRIVING IT ONLY DOES IT WHEN YOU TURN LEFT THE ABS LIGHT POPS UP THE CHECK STABILITY CONTROL TRACTION CONTROL AND SUSPENSION ALL COME ON

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN HIS BROTHER PULLED INTO THE DRIVEWAY, THE VEHICLE SHUTOFF WITHOUT WARNING. THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED. JERRY'S CADILLAC (3118 FORT WORTH HWY, HUDSON OAKS, TX 76087 (817) 382-9412) WAS CALLED AND A PENDING APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

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THE PARK BRAKE ASSIST LIGHT,SERVICE BRAKES AND SERVICE POWER STEERING ASSIST LIGHTS CAME ON WHILE DRIVING IN THE RAIN. THE STABILTRAK AND ABS LIGHTS WERE ON PRIOR TO THIS. THE STEERING WHEEL BECAME HARD TO STEER. WAS ABLE TO GET HOME AND PARK.

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TRUNK TAKING ON WATER CAUSING MILDEW EVERYWHERE! I JUST PURCHASED VEHICLE AND TRYING TO CLEAN THE MESS UP BUT WOULD LIKE TO KNOW WHERE/WHY IS THIS HAPPENING AND IF CAN BE FIXED AND THE REPAIR COST.

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MY 2014 CHEVEROLET IMPALA WITH 57,000 MILES HAS A TRANSMISSION SLIP/STUTTER ON GRADUAL ACCELERATION IT APPEARS TO HAPPEN IN 2ND 3RD 4TH GEAR. SOME TIMES IT SHIFTS VERY HARD OR ACTS LIKE IT DOESN'T WANT TO SHIFT. THIS HAPPENS MOSTLY IN CITY DRIVING WHERE IT HAS TO SELECT GEARS MORE FREQUENTLY

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MY SUNROOF EXPLODED ON AUGUST 26, DASHCAM SHOWS NO OBJECT. 2014 CHEVROLET IMPALA LT WHILE DRIVING ALONG INTERSTATE 696 IN WARREN, MICH ABOUT 12:21 PM. FACTORY INSTALL FRONT GLASS OF A PANORAMIC SUNROOF.

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DRIVING ON HIGHWAY WHEN MY ABS AND TRACTION CONTROL LIGHTS CAME ON CAUSING MY VEHICLE TO LOSE STEERING CONTROL AND BRAKING.

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I JUST GOT MY CAR BACK FROM THE DEALER AND NOT EVEN A DAY LATER AFTER THEY HAD IT FOR 3 DAYS THEY TOLD ME THAT THEY COULD FIND NOTHING WRONG WITH MY CAR. BUT AS I AM RIDING DOWN THE HIGHWAY I WAS GOING ABOUT 65 AND MY CAR SHUT AND CAME BACK ON. I LOST CONTROL OF MY STEERING WHEEL, THEN THE CAR STARTED DRIVING NORMAL. ONCE I ARRIVED TO MY JOB AND TURNED THE CAR OFF. MY VEHICLE SHUT OFF AND THE IGNITION LIGHTS ALONG WITH THE SIDE PANEL LIGHTS WAS BLANKING BUT NOTHING ELSE WAS ON. I COULDN'T PUT MY WINDOWS UP AND THE CAR WOULDN'T CUT ON SO I LEFT IT FOR A FEW MINUTES AND WALKED BACK OUTSIDE AFTER 5 MINUTES BECAUSE I NOTICED ALL OF MY OUTSIDE LIGHTS WHERE ON, AND AT THIS TIME. I WAS ABLE TO CUT MY CAR ON AND OFF BUT I DON'T KNOW WHAT TO EXPECT WHEN I GET READY TO LEAVE. I NEED SOMEONE TO CONTACT ME SO I CAN GET THIS FIX BECAUSE ITS BECOMING ANNOYING AND I AM A DISABLED VETERAN AND ITS WORKING MY MENTAL.

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I PULLED INTO MY GARAGE AND CUT OF MY CAR. AFTER OPENING THE DOOR MY SEAT WOULDN'T MOVE FORWARD LIKE IT ALWAYS DOES. THAT'S WHEN MY DASH BOARD GAVE ME AN ERROR MESSAGE STATING THAT I NEED TO ROLL MY DRIVER SIDE WINDOW DOWN. SO, I DID THAT BUT THE NEXT DAY MY NAVIGATION SYSTEM WAS OFF ALONG WITH MY RADIO AND ON-STAR SYSTEM. SO I DROVE TO THE GAS STATION BEFORE HEADING TO WORK, AND WHEN I TRIED TO GET IN MY CAR THE POWER WAS OFF. I WENT UNDER-HOOD TO SEE IF THE BATTERY WAS LOOSE BUT IT WASN'T. SO I SHUT THE HOOD GOT BACK IN THE CAR AND EVERYTHING INCLUDING MY RADIO, GPS, AND ON-STAR CAME BACK ON. I HEADED OUT TO WORK AND THAT IS WHEN MY CAR SHUT OFF WHILE I WAS DRIVING ON THE FREEWAY AT 70 MPH AND THE ERROR MESSAGE SAID WARNING NO POWER STEERING. I GOT TO WORK SAFELY AND REALIZED I LEFT SOMETHING IN MY CAR AND THAT IS WHEN MY CAR SHOW SIGNS THAT IT WAS DEAD, BUT AFTER MANUALLY GETTING INTO MY CAR THE POWER CAME BACK ON. I ALSO HAVE ISSUES WITH WATER GETTING INTO MY TRUNK WHICH IS WHAT THE DEALERSHIP TOLD ME WAS POSSIBLY CAUSING THE ISSUES. AS A DISABLED VETERAN THIS MESSES WITH MY PTSD AND FINANCIALLY I CANT AFFORD TO KEEP PAYING FOR AN ISSUE THAT I SEE MY 2014 IMPALA DRIVERS HAVE. I LOVE THE CAR BUT HATE THESE ISSUES. I NEED HELP WITH THIS CAR AND THE ISSUES.

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THE SUNROOF SUNSHADE WON'T RETRACT PROPERLY AND THE FABRIC HANGS DOWN SO I CAN'T SEE OUT MY REAR WINDOW FROM THE REAR VIEW MIRROR. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. I HAD TO EXIT AND PARK MY CAR. THE SHADE HAD ISSUES CLOSING HOWEVER I WAS FINALLY ABLE TO GET IT CLOSED. THEN A CODE CAME UP WITH BODY CONTROL MODULE / SUNROOF/SUNSHADE ACTUATOR CALIBRATION NOT LEARNED (SYMPTOM 4B) CODE: B369D. ALSO MY PARKING BRAKE ENGAGES WITHOUT TOUCHING THE BUTTON. IT HAPPENS WHEN I START MY VEHICLE AND THE PARKING LIGHT ON THE DASH IS LIT UP. I HAVE TO DISENGAGE IT. I WILL THEN HEAR MY BRAKES RUBBING ON THE ROTORS WHILE DRIVING AND MAKING MY CAR VIBRATE WHILE DRIVING ALMOST LIKE THE BRAKES ARE CATCHING ON A COUPLE SPOTS ON THE ROTORS.

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I WAS DRIVING WITH MY INFANT DAUGHTER IN THE CAR WHEN EVERYTHING ELECTRICAL IN MY CAR STARTED GOING HAYWIRE. MY BLINKERS DID NOT WORK, MY RADIO WAS ON THE FRITZ, BREAKING WAS CUTTING IN AND OUT, AND MY STEERING KEPT LOCKING UP. WE WERE GOING THROUGH A VERY BUSY INTERSECTION IN TOWN TOO, AND MY CAR DOING SOMETHING LIKE THIS COULD HAVE GOTTEN US BOTH SERIOUSLY INJURED OR EVEN WORSE. IT DID IT ONCE AGAIN A FEW WEEKS LATER WHILE I WAS IN THE HIGHWAY, BUT LUCKY I KNEW HOW TO REACT ONCE THE PROBLEM STARTED. I COME TO FIND OUT IT'S A 'SAFETY FEATURE' CAUSING THE ISSUE. IT'S SHORTING OUT AND CAUSING THE ENTIRE CAR TO ESSENTIALLY SHUTDOWN. WHILE. I'M. DRIVING. IF THIS ISN'T A SAFETY ISSUE IN NEED OF A RECALL, I DO NOT KNOW WHAT IS.

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THE PASSENGER SEAT DOES NOT DETECTED THE AIRBAG. THE AIR BAG SIGN ON TOP INDICATES OFF EVEN WHEN THERE'S SOMEONE SEATED ON THE PASSENGER SIDE. IF I GET INTO AN ACCIDENT THE AIR BAG WILL NOT DEPLOY.

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT STOP, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND DROVE OFF. THE AIR BAGS DID NOT DEPLOY, EVEN THOUGH THE OTHER VEHICLE WAS DRIVING ABOUT 50 MPH. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, INCLUDING LOWER BACK, CHEST AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS DAMAGED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TOTALED. THE DEALER AND THE MANUFACTURER WERE NOT CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,423.

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. HESSERT CHEVROLET (6301 E ROOSEVELT BLVD, PHILADELPHIA, PA 19149), WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

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THE GASKET ON A REAR LIGHT DETERIORATED CAUSING A LEAK IN THE TRUNK OF THE CAR. FIRST ADDRESSED IT WITH THE DEALERSHIP IN THE FALL OF 2019. THEY SAID THEY COULDN'T FIND ANYTHING. HAPPENED AGAIN AS COVID BEGAN. WHEN THE DEALERSHIP WAS ABLE, THEY TRIED TO REPAIR THE CAR AND TO REMOVE THE MOLD THAT HAD GROWN & DID AN IONIZING TREATMENT. THEY SAID IT DIDN'T WORK. ASKED US TO CONTACT CHEVY CUSTOMER SERVICE. WE'VE BEEN WAITING SINCE MAY 8 FOR RESOLUTION TO THE MOLD ISSUE. THE CAR IS NOW BEYOND REPAIR. WE'VE SENT NUMEROUS EMAILS AND CALLED REPEATEDLY. THEY'VE ASSURED US THAT THEY WOULD GET BACK TO US BY THIS PAST MONDAY, JULY 20 AND THEY HAVE NOT. DUE TO THE MOLD, THE CAR IS UNSAFE TO DRIVE. THEY HAVE YET TO SEND SOMEONE TO THE DEALERSHIP TO EVEN LOOK AT THE CAR. THE OWNER OF THIS CAR IS AN 88 YEAR OLD MAN WITH STAGE 4 CANCER AND IS FIGHTING KIDNEY FAILURE. HE NEEDS THIS CAR FOR APPOINTMENTS AND TREATMENTS. CHEVY IS AWARE OF THIS. WE NEED HELP, PLEASE.

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AROUND 3 YEARS AGO. 3 PARTS THE LANE DEPARTURE MODULES CONTROL ARE THE BLIND SPOT SENSORS, REAR BACKUP SENSORS AND A FRONT CAMERA. MY LANE DEPARTURE MODULES GOT WET AND MESSED UP MY CAR WHERE THERE WERE MANY THINGS GOING WRONG. WHILE I WAS DRIVING MY CAR SAID THE AIR BAG WENT OFF, THEFT WAS DETECTED, BLOWER FAN & TEMP CONTROLS WHERE GOING ON AND OFF WHILE I WAS DRIVING. 2 YEARS AGO GM AGREED TO REPLACE THE MODULES. THE DEALERSHIP SAID THEY WERE HAVING PROBLEMS WITH THE PROGRAMMING OF THE MODULES. THEY FINALLY GOT THEM TO PROGRAM. THE DAY I PICKED UP MY CAR I NOTICED ISSUES WITH THE SENSOR SYSTEM. THEY SAID TO DRIVE IT. I TOOK IT AND THE PROBLEM GOT WORSE. WITH THE BLIND SPOT SENSOR, ON THE PASSENGER SIDE GOES ON AND OFF ALL THE TIME, I HAVE PICTURES AND VIDEOS SHOWING WHERE I AM DRIVING WITH NO VEHICLE NEXT TO ME AT ALL WITH THE LIGHT FOR THE SENSOR SHINING BRIGHT. THE REAR BACKUP SENSOR DOES NOT WARM ME, LAST WEEK I DID NOT SEE A GARBAGE CAN BEHIND ME BECAUSE IT WAS LOWER THAN MY TRUNK AND I HIT THE CAN AND BROKE MY TAIL LIGHT. THE FRONT SENSOR THAT TELLS ME I AM GOING TO FAST FOR THE CAR IN FRONT OF ME GOES ON RANDOMLY WHEN THE CAR IN FRONT OF ME IS MORE THAN 100 FEET OR NO CAR AT ALL. I HAVE TAKING MY CAR TO 3 DEALERSHIPS 4 TIMES. ALL THE DEANSHIP'S SAY THEY CAN'T FIX IT BECAUSE THEY DON'T GET A CODE. THERE IS NO CODE FOR THIS, NOT TO MENTION WHEN MY LANE DEPARTURE MODULES FAILED THERE WAS NO CODE FOR IT, THEY JUST STOPPED WORKING. THEY SAY IT IS UNDIAGNOSEABLE. GM SAW THE PICTURES AND VIDEOS AND ARE NOW SAYING THERE IS NOTHING WRONG WITH THE SYSTEM WITHOUT LOOKING AT THE CAR JUST THE PICTURES AND VIDEOS. HOW CAN THEY SAY NOTHING IS WRONG WHEN YOU SEE IN THE VIDEOS THE LIGHT IS ON AND NO CAR IS NEXT TO ME? HOW DO I LET MY 15-YEAR-OLD DAUGHTER DRIVE THIS CAR WITH A LIGHT ON WHEN NO ONE IS THERE? PLEASE HELP ME! THE SAFETY AND SECURITY SYSTEM IS NOT SAFE AT ALL.

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WHEN TURNING LEFT, THERE IS A GRINDING NOISE COMING FROM THE LEFT FRONT WHEEL. THIS GRINDING NOISE WILL ALSO TURN ON THE 'SERVICE STABILITRAK' AND 'SERVICE ABS' LIGHTS. THESE COME ON INTERMITTENTLY. I HAVE HAD SEVERAL SHOPS INCLUDING DEALERSHIPS LOOK AT IT AND ARE UNABLE TO FIX IT. I HAVE READ HUNDREDS OF OTHER FOLKS ARE HAVING THIS SAME ISSUE WITH THE SAME BODY STYLE FOR THE YEARS. IT IS TIME FOR GM AND CHEVROLET TO FIND A SOLUTION AND RECALL IT.

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2014 IMPALA LTZ HELLO ALL I AM HAVING A HARD TIME FINDING ANY INFO2 TO HELP MY ISSUE. THE SUNROOF SHADE TO MY IMPALA HAS CAME OFF ON ONE SIDE OF THE TRACK. IT IS HELD ON BY GLUE AND APPEARS LIKE NOTHING ELSE. DEALERSHIPS ARE NO HELP AND ONLY WANT TO SELL YOU MORE ON TOP OF YOUR ISSUE. I TRUELY BELIEVE WHOLE HEARTEDLY THAT THIS SHOULD NOT BE HAPPENING TO AN IMPALA WITH LESS THAN 58K ON IT. I HARDLY EVER USE THE SUN ROOF LUCKILY OR IT WOULD HAVE HAPPENED SOONER. I TAKE THE BEST CARE OF THIS VEHICLE THAT I CAN. PLEASE HELP MYSELF AND ALL THE OTHERS DEALING WITH THIS ISSUE. TAKING APART THE WHOLE INTERIOR OF THE VEHICLE AND PAY 2,000 TO REPAIR A PAPER SHADE AND RE GLUE IT TO THE TRACK DOESNT SEEM FAIR. IM NOT SURE HOW MANY OF THESE WE CAN SEND INDIVIDUALLY BUT PURCHASED THIS VEHICLE DEC OF LAST YEAR. IT WAS BOUGHT NEW FROM THE PREVIOUS OWNER. WHEN DRIVING THE VEHICLE I HAVE ALWAYS FELT SOMETHING WRONG WITH THE TRANSMISSION ALSO. I UNDERSTAND ITS A NEW DESIGN BUT THE VERY HARD SHIFTS INTO DRIVE AND JERKING INTO GEAR ON THE HIGHWAY MADE ME TAKE IT IN. AGAIN DEALERSHIPS ARE NO HELP. THEY WILL NOT TAKE THE TIME TO HELP YOU AND ONLY PUSH YOU TO THE SIDE. THE BEHICLE WAS UNDER WARRENTY WHEN I WENT IN LAST YEAR. IM NOT SURE ABOUT NOW. MY VEHICLE LITTERALLY ONLY HAS 574056 MILES ON IT. I TRAVEL FOR WORK AND IT IS KEPT IN STORAGE 90% OF THE TIME. PLEASE HELP

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STARTED CAR WARNING CAME UP POWERSTEERING ISSUE THE POWER STEERING DID NOT WORK. SHUT CAR OFF LET SET FOR 15 MINUTES AND IT WORKED AT THAT TIME. I DROVE A SHORT DISTANCE TO CHECK, SHUT CAR OFF AND IT DID THE SAME THING SAME WARNING. SHUT OFF AND WAITED 15 MINUTES AGAIN AND IT WORKED. IT IS NOW PARKED SCARED TO DRIVE AFRAID IT WILL POWER STEERING WILL STOP WORKING WHILE DRIVING.

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BLIND SPOT LIGHT DOES NOT TURN OFF RADIO POWERS ON AND OFF HEADLIGHTS FLASH ON AND OFF INTERIOR LIGHTS FLASH ON AND OFF VEHICLE WILL NOT TURN START

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VEHICLE IS IDLING HARD ON START UPS AND SHUTTING OFF WHEN BRAKE. RESTARTS BUT WILL SHUT OFF AGAIN WHEN I BRAKE.

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RECURRING PROBLEMS WITH SIDE DETECTION SYSTEM COMPONENTS. *TR

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ALL MY SIDE SENSORS ARE FAILING AND CAUSING MY INFO SYSTEM TO TURN OFF. ALSO NOTICED SMOKE COMING FROM ONE OF THE SENSORS. THESE EVENTS OCCUR WHEN THE CAR IS STARTED UP. *TR

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