What 630 owners told NHTSA about the 2014 Chevrolet Impala Eco Eassist

I HAVE A MESSAGE SAYING SERVICE SIDE DETECTION. IT HAS BEEN ON FOR MONTHS AND DIDN'T SEEM TO BE A BIG DEAL. IT NOW HAS CAUSED A BUNCH OF OTHER MESSAGES TO COME UP TO SERVICE. EVERYTHING ON MY DASHBOARD STOP WORKING (SPEEDOMETER, GAS GAUGE, ETC.) MY HEAT IS EFFECTED AND AT ONE POINT, MY CAR WOULDN'T START FOR SEVERAL DAYS.

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I WAS DRIVING ON THE HIGHWAY AT NIGHT AND AND MY POWER STEERING AND STABILITRAK ABS INDICATORS CAME ON AND THE VEHICLE BECAME VERY DIFFICULT TO TURN/HANDLE WITH OUT WARNING.

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ABS AND STABILITY TRACK WARNING LIGHTS ILLUMINATED. AS THE WARNING LIGHTS ILLUMINATED, THE POWER STEERING CEASED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD TO HAVE THE VEHICLE TOWED TO THE RESIDENCE. THE CONTACT LINKED NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING) WITH THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,496.

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I BOUGHT THE CAR MARCH 1ST 2017 WITH 89346 MILES. EVERYTHING WAS GOING GREAT,NO PROBLEMS, AND I LOVE IT.I RECEIVED A SPECIAL COVERAGE LETTER IN MAY OF 2019 THAT INFORMED ME OF A POTENTIAL SIDE BLIND ZONE ALERT PROBLEM PREVENTING IT FROM WORKING PROPERLY AND TO BRING IT IN ONLY IF IT MET THE SPECIAL CIRCUMSTANCES THAT CAME WITH IT INCLUDING BEING WITHIN 6 YEARS OF ORIGINAL SERVICE OR 80,000 MILES. AT THE TIME, THERE WAS NO SIGN OF PROBLEMS, SO I JUST SET THE NOTICE ASIDE AND DID WHAT THE THE NOTICE TOLD ME,UNTIL FEBRUARY 2020. IT WAS WET OUTSIDE ONE DAY AND I NOTICED THAT THE PASSENGER SIDE BLIND ZONE ALERT LOCATED ON THE MIRROR ALWAYS STAYED ON, EVEN THOUGH THE CAR WAS OFF. IT ALWAYS STAYS ON AND I WAS CONCERNED ABOUT IT SO I STARTED DOING RESEARCH AND LEARNED IT IS A VERY COMMON EXPENSIVE PROBLEM AND MANY PEOPLE ARE UPSET THIS IS HAPPENING TO THEM, INCLUDING ME.I TOOK IT TO THE DEALERSHIP FOR MY APPOINTMENT, UNDER THE IMPRESSION THAT IT WAS COVERED, ONLY TO GET THERE AND TELL ME THAT IT HAS EXPIRED AND THAT IT WOULD BE $90 TO DIAGNOSE THE OBVIOUS ISSUE. I THINK THAT CHEVROLET NEEDS TO EXTEND THE SPECIAL PROGRAM OR DO SOMETHING TO HELP CUSTOMERS THAT PURCHASED THE CAR AFTER THE EXPIRATION DATE, ESPECIALLY CUSTOMERS LIKE ME THAT PURCHASED THE CAR AFTER THE 80,000 MILES.. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. I LOVE THE CAR BUT THIS LIGHT CONSTANTLY BEING ON IS A NUISANCE AND SHOULD NOT BE HAPPENING ON A NEWER CAR, AND IT IS ALSO A SAFETY CONCERN.

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THE HEADLIGHTS ON MY IMPALA HAVE SOME SORT OF DISCOLORATION INSIDE THE HEADLIGHT ASSEMBLY IT'S BEGINNING TO BLOCK THE AMOUNT OF LUMENS COMING THROUGH FOR MY LIGHTS TO SEE. I'M CERTAIN THIS IS A SAFETY CONCERN BECAUSE THEY WERE DESIGNED TO PUT OUT A CERTAIN NUMBER OF LUMENS FOR NIGHT DRIVING AND NOW THEY AREN'T

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TO BRAKE MY STEERING WHEEL TURNS TO THE RIGHT. I FOUND MOLD IN MY TRUNK

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE MISFIRED AND THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DAVID CHEVROLET BUICK LOCATED AT (10225 NIAGARA FALLS BLVD, NIAGARA FALLS, NY 14304), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ROCKER ARM AND CONTROL VALVE SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS BEING ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

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WHEN DRIVING THE CAR IT THE STEERING WHEEL IS VERY DELICATE TO THE TOUCH. THE STEERING WHEEL WILL EASY TO MOVE WHEN TURNING THE WHEEL THAT MAY LEAD TO AN OVER CORRECTING AND COULD CAUSE AN ACCIDENT. ALSO WHEN DRIVING THE BACK WHEELS WILL AWAY SIDE TO SIDE WHEN HITTING BUMPS CAUSING THE STEERING WHEEL TO MOVE CAUSING THE DRIVER TO TURN IT THE OPPOSITE WAY FOR THE VEHICLE TO STAY IN IT'S LANE, HOWEVER IF THE DRIVER DOES NOT HAVE CONTROL IT MAY CAUSE A CRASH.

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WHENEVER I AM TRAVELING AT SPEEDS <15MPH AND TURNING LEFT FROM A STOP THE CAR HESITATES AND THERE IS A GRINDING NOISE. THIS ONLY OCCURS WHEN TRAVELING AT LOW SPEEDS. THE NOISE IS COMING FROM THE FRONT LEFT SIDE. MY ABS & SERVICE STABILITRAK LIGHTS ARE ON. WHEN I RUN THE DIAGNOSTIC NO CODES ARE COMING UP, AND IT SAYS THE CAR IS FINE. I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY WERE NOT ABLE TO REPLICATE THE MALFUNCTION. SEVERAL OTHERS IN ONLINE FORUMS HAVE DESCRIBED THE SAME ISSUES WITH 2013-14 IMPALAS.

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AROUND 100,000 MILES (ABOUT 5 YEARS OLD) I STARTED RECEIVING A SIDE DETECTION SYSTEM WARNING AND IGNORED IT FOR A COUPLE OF MONTHS BECAUSE I DIDN'T FEEL LIKE I WAS DEPENDENT ON THE BLIND SPOT WARNINGS. ONE MORNING I STARTED MY VEHICLE AND I GOT AN ERROR MESSAGE FOR ABOUT EVERY SENSOR ON THE CAR. THE CAR STARTED IT BUT THE ENGINE WAS RUNNING ROUGH. LUCKILY, I WAS ABLE TO MAKE IT TO A MECHANIC. THEY FOUND OUT THAT THE ELECTRICAL SYSTEM WAS SHORTING OUT DUE TO THE BAD SIDE DETECTION SYSTEM SENSOR. I HAD TO PAY ALMOST $750 TO REPLACE THE BAD SENSOR. THE WORST PART IS NOW ABOUT 18,000 MILES LATER, I'M GETTING THE SAME SIDE DETECTION SYSTEM ERROR. IT MUST BE A SERIOUS DESIGN FLAW IF THE REPLACEMENT PART IS LASTING LESS THAN 20,000 MILES AND LESS THAN YEAR. NOW, I HAVE TO BALANCE WASTING ANOTHER $750 VERSUS MY ELECTRICAL SYSTEM SHORTING OUT DUE TO THE FAILING SENSOR - HOPEFULLY, THIS SHORTING OUT DOESN'T OCCUR DURING HEAVY TRAFFIC AND CAUSE AN ISSUE. A FEW SIMPLE INTERNET SEARCHES SHOWS THAT MANY CAR OWNERS ARE HAVING THIS ISSUE, I CAN'T BELIEVE THE GOVERNMENT DOESN'T FORCE CHEVY TO ISSUE A RECALL.

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MY CAR HAS BEEN STALLING ON OCCASIONAL INCIDENTS FOR THE PAST 3 YEARS, I HAVE BROUGHT IT UP TO MY CHEVROLET DEALER AND THEY SAY NOTHING IS WRONG, BUT ON FRIDAY JANUARY 17, 2020 I WAS DRIVING DOWN THE FWY AT 65 MILES AN HOUR AND MY CARS SPEED GAUGE DROPPED TO 1 AND MY SPEED BEGAN TO DECREASE, I HAD TO ACT QUICKLY, AS I WAS ON THE FAST LANE, I STEPPED HARDER ON THE GAS AND AFTER LIKE 5 SEC. MY SPEED AND GAUGE BEGAN TO INCREASE. I ALSO HAD AN INCIDENT WITH MY CAR ON FEB. 21, 2020 AS I GOING TO PARK AT MY COLLEGE, I BEGAN TO TURN LEFT AND MY CARS ENGINE COMPLETELY TURNED OFF, MY CAR LIGHTS AND RADIO WERE ON THE BATTERY VOLTAGE WAS AT 14.9, BUT MY CAR NO LONGER WANTED TO START. I TRIED NUMEROUS TIMES TO TURN IT ON AFTER THE 8TH TIME I GAVE UP BECAUSE I GOT THE SMELL OF GAS, MY CAR HAD 3/4 OF GAS SO I NEW THAT WAS NOT THE ISSUE. I HAD TO CALL TRIPLE A TO GET MY CAR TOWED AND I WAS I FORMED THAT MY CAR TURNED ON WITH NO ISSUE WHEN THEY DELIVERED IT HOME. THIS PAST FEW WEEKS MY CAR HAS BEEN STALLING BUT NOT TO THAT DEGREE, I WILL BE TAKING IT BACK TO MY DEALER TO SEE IF THE CAN FIND ANYTHING, BUT I'M VERY WORRIED WITH THESE ISSUES.

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2014 CHEVY IMPALA NEEDS A ROCKER ARM OIL CONTROL VALVE PART# 12633613. GM SAYS THERE IS NO ETA ON THE PART BUT DEALER SAYS PART IS NOT BEING PRODUCED. CHECK ENGINE LIGHT STAYS ON, THE CAR STUTTERS DURING MOTION ALSO WILL SHAKE SUDDENLY. ALSO, HAS A LACK OF ACCELERATION.

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MY 2014 CHEVY IMPALA MISFIRES WHILE DRIVING AND LOSES AND REGAINS POWER WHILE DRIVING. I TOOK IT TO A MECHANIC AND IT IS THE ROCKER ARM CONTROL VALVE SOLENOIDS. I DID SOME RESEARCH IT THIS IS A KNOWN ISSUE FOR 2014/2015 IMPALAS AND MALIBU'S. THIS IS VERY UNSAFE AND CAN CAUSE ACCIDENTS. ALSO, THIS PART HAS BEEN ON BACKORDER FOR SEVERAL MONTHS SO OWNERS ARE HAVING TO DRIVE WITH CHECK ENGINE LIGHT ON. THIS SHOULD BE A RECALL.

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SIDE SENSOR FUSE WAS BLOWN AND WITH MESSAGE ON VEHICLE DISPLAY. REPLACED WITH THE CORRECT TYPE OF FUSE. WENT INTO HOUSE AND 15 MINUTES LATER COULD SMELL SMOKE. WENT TO GARAGE AND SAW SMOKE COMING FROM THE VEHICLE BUMPER AREA, NO FIRE WAS PRESENT.

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I RECENTLY PURCHASED THIS CAR USED AT A DEALERSHIP. BEFORE TAKING POSSESSION OF THE VEHICLE, THE DEALERSHIP TRIED TO FIX ALL PROBLEMS ASSOCIATED WITH THE CHECK ENGINE LIGHT BEING ON. I WAS INFORMED THE VEHICLE WILL NOT PASS INSPECTION AND THE CHECK ENGINE LIGHT WAS STILL ON DUE TO A ROCKER ARM OIL CONTROL VALVE NEEDING TO BE REPLACED. THE CAR IS STILL AT THE DEALERSHIP WAITING FOR A PART THAT'S ON BACKORDER AND THE PART NEEDED IS GM #12633613 ROCKER ARM OIL CONTROL VALVE. AFTER DOING SOME RESEARCH MYSELF, I DISCOVERED THIS PART FAILS COMMONLY ON MY VEHICLE MAKE, MODEL, AND YEAR AS WELL AS 2014-2015 CHEVY MALIBUS PRODUCED WITH THE SAME ENGINE. GM NOR ANY AFTERMARKET COMPANIES HAVE THIS PART IN STOCK. I'VE CONTACTED GM AND WAS ONLY TOLD THEY DON'T KNOW WHEN THEY WILL HAVE THIS PART AVAILABLE. HOWEVER, A FEW OTHERS WITH THE SAME ISSUE HAVE BEEN TOLD BY GM THAT THIS PART IS DISCONTINUED. THERE ARE PEOPLE WAITING MONTHS FOR THIS TO BE FIXED AND GM SEEMS NOT TO WANTING TO PROVIDE A SOLUTION. I WOULD GET ANOTHER VEHICLE BUT THEN I WOULD HAVE TO SPEND HUNDREDS OF DOLLARS FOR THE LOANER CAR I'M CURRENTLY DRIVING FROM THE DEALERSHIP. THIS IS GM'S PROBLEM AND THEY SHOULD BE HELD RESPONSIBLE.

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HELLO, I HAVE A GENERAL QUESTION ABOUT VEHICLE SAFETY AS IT RELATES TO AUTOMOBILE RECALLS/SAFETY BULLETINS FOR CHEVROLET. I OWN A CHEVROLET VEHICLE AND HAVE FOUND OUT THAT THERE ARE 2 ISSUES WITH MY CAR, ONE OF THEM DIRECTLY RELATED TO AIRBAGS AND THEM DEPLOYING CORRECTLY. CHEVROLET HAS ONLY ISSUED A SAFETY BULLETIN, AND HAS SET RIDICULOUS LIMITS TO WHAT THEY ARE REQUIRED TO COVER. I WANT TO KNOW HOW THE DOT HAS NOT REQUIRED THEM TO ISSUE A RECALL TO FIX THE ISSUE ON THEIR COST. WITH THIS BEING RELATED TO SAFETY I WOULD HAVE THOUGHT THIS WAS A VERY IMPORTANT MATTER. I WOULD BE HAPPY TO SPEAK FURTHER ON THIS. FEEL FREE TO EMAIL ME BACK, AND IF SOMEONE WOULD BE WILLING TO SPEAK ON THAT AS WELL. THANKS

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT 30 MPH AND APPROACHING AN INTERSECTION, THE VEHICLE STALLED WITH ALL WARNING LIGHTS ILLUMINATED. THE CONTACT MANAGED TO RESTART THE VEHICLE BY PRESSING THE STARTER BUTTON WHICH THEN THE VEHICLE RESUMED BACK TO NORMAL. THE VEHICLE WAS TAKEN TO BOTNICK CHEVROLET (179 FRONT ST, BINGHAMTON, NY 13905 (607) 723-8971) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE SIDE DETECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

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WHEN DRIVING AND WHILE APPLYING THE BREAKS THE BREAKS LOCK UP AND BECOME HARD THERE IS ALSO A AIR NOISE COMING FROM BREAKS ALMOST CAUSING A COLLISION ON SEVERAL OCCASIONS. WHEN TAKING TO THE MECHANIC SHOP HE STATED IT WAS A COMMON PROBLEM AND HAVE HAS TO WORK ON THE CHEVY MALIBU I FEEL THERE IS A DEFECT WITH THE CHEVY BREAKING SYSTEM. ALSO THE BLINKER AUTOMATICALLY TURNS ON THIS HAS BEEN HAPPENING SINCE I PURCHASED THE CAR.

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DRIVING ON THE HIGHWAY AND DASH NOTIFICATION POPPED UP THAT I NEEDED TO SERVICE MY POWER STEERING, SERVICE MY STABILTRAC, SERVICE ABS. I LOST POWER (ELECTRIC) STEERING AND BARELY ABLE TO EXIT AND PARK SAFELY. I'M A SMALL WOMAN WITH NOT MUCH STRENGTH AND I COULD HARDLY TURN MY WHEEL WITH EVERY BIT OF MUSCLE. THIS IS NOT SAFE! I COULD'VE BEEN SERIOUSLY INJURED OR DIED ALONG WITH OTHER DRIVERS/VEHICLES! THIS NEEDS TO BE A COMPLETE RECALL!!!!

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SERVICE STILBILITRAK ... MY CAR WOULD NOT ACCELERATE OR SHIFT GEARS RIGHT

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THE VEHICLE HAD WATER DAMAGE FROM 'CLOGGED SUNROOF DRAINS', WHICH CAUSE WATER TO RUN ALL DOWN THE SIDE AND BACK PANELS CAUSING AN EXTENSIVE AMOUNT OF DAMAGE FROM ONE HORRIBLE DESIGN FLAW. SOME OF THE THINGS EFFECTED WAS ELECTRICAL COMPANY'S SUCH AS ELECTRONIC PARKING BREAK WAS ENGAGED AND WOULD NOT RELEASE CAUSE THE VEHICLE NOT TO MOVE! NEXT WAS CORROSION ON SEVERAL OTHER INSIDE WIRES HAVING TO DO WITH STEERING AND POSSIBLY AIR BAGS, BUT WHO KNOWS IF THEY WILL BE EFFECTIVE UNTIL THERE IS AN ACCIDENT AND IT'S TOO LATE TO FIND OUT IF THEY ARE DMAMGED. OTHER SAFETY FEATURES SUCH AS SIDE DETECTION WAS CORRODED SO IT TOO MALFUNCTIONED. THERE WAS A LOT OF OTHER ELECTRICAL THINGS DAMAGED BUT THE CAR IS IN THE SHOP AND I DON'T KNOW WHAT ELSE COULD BE A HUGE SAFE CONCERN. THERE IS NOW SO MUCH MOLD WHICH IS DANGEROUS TO BE BREATHING IN IF NOT TOTALLY REPLACED. THERE IS AN EXTENSIVE AMOUNT OF WATER IN THE SPARE TIRE WHEEL WELL THAT IS CAUSING RUST AND THE INABILITY TO USE THIS SAFETY FEATURE IF NEEDED! THIS BECAME A HORRIBLE SAFETY CONCERN FOR MYSELF AND WHOMEVER MY BE TRAVELING IN MY VEHICLE. PLEASE DO RESEARCH INTO THIS BECAUSE I COULD NOT BELIEVE THIS COULD HAPPEN TO A CAR WITH ONLY 70,000 MILES! MY CAR IS IN THE SHOP SO I CANNOT TAKE ANY PICTURES OF IT! PLEASE HELP!

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING MAINTENANCE WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 65,000.

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WHILE AT RED LIGHTS ALL ELECTRONICS WILL TURN OFF. THE CAR HAS TO BE RESTARTED. THE LIGHTS, LOCKS, AND SCREENS GO OFF INTERMITTENTLY WHILE DRIVING.

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SIDE MIRROR LIGHT STAYS ON WITH CAR OFF...ALSO SHUT DOWN OF HEATER INSTRUMENT LIGHTS WHILE DRIVING.

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SIDE DETECTION WARNING SYSTEM FAILED AND AS A RESULT WHILE I WAS DRIVING THE ELECTRICAL CLUSTER AND AIR BAG SYSTEM ALERT THEFT ALERT STARTING BEEPING FLASHING ONLY HALF OF THE STUFF WORKS WHEN IT FEELS LIKE IT I CANT DRIVE THE CAR AIR BAGS COULD DEPLOY AT ANYTIME TRUNK COULD OPEN DOORS COME UNLOCKED YOU CANT SEE HOW FAST YOUR GOING SO MY CAR IS PARKED IN A GARAGE UNDRIVABLE

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