What 630 owners told NHTSA about the 2014 Chevrolet Impala Eco Eassist

THE FRONT CAMERA COLLISION, LANE DEPARTURE, BLIND SPOT WARNING SYSTEM ARE ALL PART OF AN ELECTRONIC SYSTEM THAT WARNS THE DRIVER. IN 2014, CHEVROLET LOCATED THESE MODULES IN THE REAR BUMPER AND DID NOT SUFFICIENTLY PROTECT THEM FROM THE WEATHER ELEMENTS, SO WATER GETS INTO THEM AND CAN CAUSE A FIRE, AND FAILURES FROM LOSING YOUR DASH GAUGES TO THE VEHICLE NOT STARTING. CHEVY WAS NICE ENOUGH TO ISSUE A SERVICE ACTION, BUT LIMITED TO A 6 MONTH TIME FRAME FOR REPAIRS. THEY ISSUED N172097060, WHICH WAS AVAILABLE FROM APRIL 2019 TO JANUARY 2020. THIS WAS NICE IF IT FAILED DURING THAT TIME. MINE FAILED FOR THE FIRST TIME IN OCTOBER 2017, WHICH WAS REPAIRED UNDER WARRANTY, AND AGAIN IN APRIL OF 2020, WHICH WAS JUST OUT OF THE WARRANTY PERIOD. CHEVY SAID THEY WOULD NOT COVER THIS SAFETY ISSUE AGAIN BECAUSE I WAS OUT OF THE N172097060 RECALL DUE TO TIME, NOT MILEAGE. I BELIEVE THAT THIS SHOULD BE COVERED FOR A LONGER PERIOD OF TIME BECAUSE IT IS A SAFETY ISSUE.I WAS READING THAT THERE WAS A LETTER SENT, BUT I NEVER RECEIVED IT. I WOULD HAVE BROUGHT THE CAR TO THE DEALER THE NEXT DAY, KNOWING ABOUT THE PROBLEMM.

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FOR THE SECOND TIME SINCE PURCHASING THIS VEHICLE NEW, THE BLIND SPOT DETECTION SYSTEM IS FAILING. WHEN THIS SYSTEM FAILS IT SLOWLY TAKES OUT THE REST OF THE VEHICLES ELECTRICAL SYSTEMS, EVEN THOSE NOT RELATED TO ANY COLLISION AVOIDANCE SYSTEM. THE FIRST TIME I HAD IT REPAIRED IT WAS OUT OF THE ORIGINAL WARRANTY MEANING I HAD TO PAY THE APPROX. $1000 BILL. A YEAR OR SO LATER RECEIVED A LETTER FROM GM SAYING THAT THAT REPAIR WOULD NOW BE COVERED UP TO 6 YEARS/80,000 MILE AND IF I HAD ALREADY PAID FOR SUCH REPAIR THAT I COULD FILE A CLAIM AND THEY WOULD REIMBURSE ME FOR THE PREVIOUS WORK. WELL AMAZINGLY THEY REIMBURSED ME FOR THE FIRST REPAIR, WHICH WAS GREAT! EXCEPT NOW, THE SAME EXACT THING HAS HAPPENED AGAIN AND I AM NOW PAST THE 6 YEAR 80,000 MILE MARK. GM NEEDS TO REDESIGN THIS SYSTEM TO NOT BE PLACED IN HIGH MOISTURE AREAS OR AT THE VERY LEAST HAVE A MODULE/CONNECTOR THAT IS NOT SUSCEPTIBLE TO WATER INTRUSION.

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THE TRUCK IS FILLING UP WITH WATER AND CAUSING A MILDEW SMELL IN THE CAR FROM THE WATER GETTINGNSTALE.

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THE AREA IN MY TRUNK WHERE THE SPARE TIRE IS KEPT, KEEPS FILLING UP WITH WATER. IT HAS ALSO PRODUCE AN ODOR THAT AS THE ENTIRE CAR SMELLING LIKE MILDEW. THE VEHICLE HAS BEEN PARKED IN MY DRIVEWAY FOR THE PAST YEAR.

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I WAS DRIVING DOWN THE HIGHWAY AND THEY WHEEL GOT TIGHT FOLLOWED BY THE SERVICE POWER STEERING FLASHING ON THE DASHBOARD. I WAS ABLE TO MANEUVER THE CAR HOME AND ONCE I GOT IT HOME THE STEERING WHEEL BECAME TO HARD TO TURN AT ALL.

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TODAY WAS COLD AND SNOWING AND I STARTED UP MY CAR AND THE HEATERS AND DEFROSTS. I WAS IN MY CAR PARKED COMPLETELY STATIONARY WHEN THE REAR WINDOW MADE A LOUD SOUND I LOOKED BACK AND IT APPEARED BROKEN. I STEPPED OUT OF THE VEHICLE AND SHUT MY DOOR AND THE GLASS FELL. NOTHING HIT IT! I LOOKED UP AND AROUND NOTHING IN SIGHT, IT BASICALLY EXPLODED FROM THE DEFROST BUTTON AND THE COLD! I PUT A TARP ON THE WHAT WAS A REAR WINDOW, BECAUSE OF THE SNOW AND MY LEATHER INTERIOR AS WELL AS MY TOUCHSCREEN MEDIA CENTER!

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REAR BLIND SPOT SYSTEM FAILED, CAUSING MOST ELECTRICAL SYSTEMS TO ALSO FAIL. HEADLIGHTS, WIPERS, REAR CROSS TRAFFIC, SPEEDOMETER, INSTRUMENT CLUSTER, INCONSISTENT GAS PEDAL OPERATION.

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BEEN HAVING BATTERY CORROSION PROBLEMS. ALL AT ONCE ABS AND TRACTION LIGHTS CAME ON, STEERING GOT HARD. I WAS DRIVING WHEN ALL THIS OCCURRED.

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I WAS DRIVING AND THE SIDE DETECTION SYSTEM WARNING CAME UP AND MY CAR STARTED TO MALFUNCTION RIGHT IN THE MIDDLE OF AN INTERSECTION. IT WOULD SHUT OFF, COME BACK ON, LIGHTS WERE FLICKERING, AND I LOST BRAKING CONTROL. HAD TO LIMP MY CAR INTO A NEARBY PARKING LOT. I KNOW CHEVROLET OFFERED A SPECIAL WARRANTY FOR THIS ISSUE, BUT IT WAS LIKE 6 YEARS LATER, AND HALF THE PEOPLE YOU FIND WITH THIS ISSUE ARE OUTSIDE THE MILEAGE THEY REQUIRE. THIS IS A HUGE SAFETY CONCERN, AND CHEVROLET SHOULD BE THE ONE TO FIX IT.

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THE CAR SHUDDERED ON INITIAL START-UP, TURNED IT OFF WAITED FOR A MINUTE. RESTARTED RAN NORMALLY. THE NEXT DAY ON START-UP DIC ALERTED TO ABS, POWERSTEERING, AND STABILITACK IN NEED OF SERVICE, NOTICEABLE DIFFERENCE IN STEERING CONTROL, WHEEL SLIPPAGE ON QUICK EXHILARATION, I TRIED TO BRAKE MORE CAUTIOUSLY SO AS NOT TO TEST MY BRAKING ABILITY. DEFINITELY A SAFETY ISSUE. SHOULD BE RECALLED. HAD THE SAME PROBLEM A YEAR AGO SPENDING $495. TO HAVE THE OPPOSITE WHEEL HUB AND BRG ASSEMBLY. HOPE THIS ISN'T AN ANNUAL EVENT. LOVE MY CAR BUT HATE EXPENSES THAT SHOULD NOT OCCUR WITH A CAR; ESPECIALLY UNDER 100,000 MILES. WHY DID THIS HAPPEN? THERE IS NOTHING TO BLAME IT ON SUCH AS HITTING A POTHOLE. THE WEATHER HAS BEEN COLDER, THERE HAS BEEN A REFERENCE TO THAT AS WELL AS SOME SAY IT IS A WIRING HARNESS THAT IS IN A BAD LOCATION, WEARING EXPOSING WIRES THAT MAKE CONTACT WITH METAL. RESEARCH SHOWS THAT OTHER DRIVERS ARE HAVING THE SAME ISSUE AND EXPENSE. HOW MANY COMPLAINTS WILL IT TAKE BEFORE THIS SAFETY ISSUE IS ADDRESSED AND CUSTOMERS ARE REFUNDED THIS UNNECESSARY EXPENSE

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FAILURE IN MY STABILITRAK, POWER STEERING, AND ABS SYSTEM! AND IT SAYS THERE HAS BEEN NO RECALL ON MY CAR. *TR

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MY STEERING CONTROL LIGHT CAME ON WITH NO STEERING CONTROL, ABS SYSTEM LIGHT CAME ON, AND STABILITRAC LIGHT IS ON! *TR

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I WAS DRIVING TO MY SISTER'S HOUSE ON SEPT. 27 2020. WHEN MY CAR STARTED MAKING A LOUD NOISE FROM THE ENGINE AND I NOTICED THE ENGINE LIGHT CAME ON. I PULLED OVER CALLED MY HUSBAND, WHEN HE GOT THERE HE OPENED THE HOOD AND NOTICED THE CATALYTIC CONVERTER BROKE COMPLETELY OFF MY ENGINE. WE MANAGED TO GET TO A FRIENDS DOWN THE ROAD FOR THE NIGHT UNTIL WE ABLE TO GET IT TOWED TO THE DEALER'S THE NEXT DAY. WHEN I CALLED THE AND TOLD THEM WHAT HAPPENED THEY TOLD IT WAS MY FAULT THAT I MUST OF HIT SOMETHING TO MAKE FALL OFF. I DO NOT HAVE ANY OTHER UNDERNEATH MY CAR, I TRIED TO TELL THEM THIS WAS A SAFETY ISSUE AND THAT I COULD HAVE POSSIBLY BURNED TO DEATH IN MY OWN CAR IF I HADN'T OF PULLED OVER UPON HEARING...THANKFULLY I WAS IN AN AREA WHERE I COULD PULL OVER. I DID CALL GM ALSO THEY TO SAID IT WAS MY FAULT AND OR WEATHER CONDITIONS. I TOLD THEM IT WAS NOT MY FAULT I DID NOT HIT ANYTHING AND WEATHER HAVE NOTHING TO DO WITH IT, BOTTOM LINE IS THAT PART SHOULD HAVE NEVER FALLEN OFF TO BEGIN WITH. BECAUSE IT DID FALL OFF I FELT IT SHOULD HAVE BEEN COVERED UNDER WARRANTY ON YOUR WEBSITE I NOTICED YOU ALREADY HAVE A PRIMARILY INVESTIGATION GOING ON THIS MATTER COMPLAINT # PIP5419B

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WE GOT THE BRAKES CHANGED AND THE NEXT DAY THE CAR STARTED SAYING STABILITY CONTROL BAD AND CHECK SUSPENSION ANYTIME YOU TURN THE CAR TO THE LEFT IT HESITATES AND COME UP SAYS TRACTION CONTROL WHILE DRIVING IT ONLY DOES IT WHEN YOU TURN LEFT THE ABS LIGHT POPS UP THE CHECK STABILITY CONTROL TRACTION CONTROL AND SUSPENSION ALL COME ON

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN HIS BROTHER PULLED INTO THE DRIVEWAY, THE VEHICLE SHUTOFF WITHOUT WARNING. THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED. JERRY'S CADILLAC (3118 FORT WORTH HWY, HUDSON OAKS, TX 76087 (817) 382-9412) WAS CALLED AND A PENDING APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

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THE PARK BRAKE ASSIST LIGHT,SERVICE BRAKES AND SERVICE POWER STEERING ASSIST LIGHTS CAME ON WHILE DRIVING IN THE RAIN. THE STABILTRAK AND ABS LIGHTS WERE ON PRIOR TO THIS. THE STEERING WHEEL BECAME HARD TO STEER. WAS ABLE TO GET HOME AND PARK.

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TRUNK TAKING ON WATER CAUSING MILDEW EVERYWHERE! I JUST PURCHASED VEHICLE AND TRYING TO CLEAN THE MESS UP BUT WOULD LIKE TO KNOW WHERE/WHY IS THIS HAPPENING AND IF CAN BE FIXED AND THE REPAIR COST.

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MY 2014 CHEVEROLET IMPALA WITH 57,000 MILES HAS A TRANSMISSION SLIP/STUTTER ON GRADUAL ACCELERATION IT APPEARS TO HAPPEN IN 2ND 3RD 4TH GEAR. SOME TIMES IT SHIFTS VERY HARD OR ACTS LIKE IT DOESN'T WANT TO SHIFT. THIS HAPPENS MOSTLY IN CITY DRIVING WHERE IT HAS TO SELECT GEARS MORE FREQUENTLY

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MY SUNROOF EXPLODED ON AUGUST 26, DASHCAM SHOWS NO OBJECT. 2014 CHEVROLET IMPALA LT WHILE DRIVING ALONG INTERSTATE 696 IN WARREN, MICH ABOUT 12:21 PM. FACTORY INSTALL FRONT GLASS OF A PANORAMIC SUNROOF.

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DRIVING ON HIGHWAY WHEN MY ABS AND TRACTION CONTROL LIGHTS CAME ON CAUSING MY VEHICLE TO LOSE STEERING CONTROL AND BRAKING.

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I JUST GOT MY CAR BACK FROM THE DEALER AND NOT EVEN A DAY LATER AFTER THEY HAD IT FOR 3 DAYS THEY TOLD ME THAT THEY COULD FIND NOTHING WRONG WITH MY CAR. BUT AS I AM RIDING DOWN THE HIGHWAY I WAS GOING ABOUT 65 AND MY CAR SHUT AND CAME BACK ON. I LOST CONTROL OF MY STEERING WHEEL, THEN THE CAR STARTED DRIVING NORMAL. ONCE I ARRIVED TO MY JOB AND TURNED THE CAR OFF. MY VEHICLE SHUT OFF AND THE IGNITION LIGHTS ALONG WITH THE SIDE PANEL LIGHTS WAS BLANKING BUT NOTHING ELSE WAS ON. I COULDN'T PUT MY WINDOWS UP AND THE CAR WOULDN'T CUT ON SO I LEFT IT FOR A FEW MINUTES AND WALKED BACK OUTSIDE AFTER 5 MINUTES BECAUSE I NOTICED ALL OF MY OUTSIDE LIGHTS WHERE ON, AND AT THIS TIME. I WAS ABLE TO CUT MY CAR ON AND OFF BUT I DON'T KNOW WHAT TO EXPECT WHEN I GET READY TO LEAVE. I NEED SOMEONE TO CONTACT ME SO I CAN GET THIS FIX BECAUSE ITS BECOMING ANNOYING AND I AM A DISABLED VETERAN AND ITS WORKING MY MENTAL.

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I PULLED INTO MY GARAGE AND CUT OF MY CAR. AFTER OPENING THE DOOR MY SEAT WOULDN'T MOVE FORWARD LIKE IT ALWAYS DOES. THAT'S WHEN MY DASH BOARD GAVE ME AN ERROR MESSAGE STATING THAT I NEED TO ROLL MY DRIVER SIDE WINDOW DOWN. SO, I DID THAT BUT THE NEXT DAY MY NAVIGATION SYSTEM WAS OFF ALONG WITH MY RADIO AND ON-STAR SYSTEM. SO I DROVE TO THE GAS STATION BEFORE HEADING TO WORK, AND WHEN I TRIED TO GET IN MY CAR THE POWER WAS OFF. I WENT UNDER-HOOD TO SEE IF THE BATTERY WAS LOOSE BUT IT WASN'T. SO I SHUT THE HOOD GOT BACK IN THE CAR AND EVERYTHING INCLUDING MY RADIO, GPS, AND ON-STAR CAME BACK ON. I HEADED OUT TO WORK AND THAT IS WHEN MY CAR SHUT OFF WHILE I WAS DRIVING ON THE FREEWAY AT 70 MPH AND THE ERROR MESSAGE SAID WARNING NO POWER STEERING. I GOT TO WORK SAFELY AND REALIZED I LEFT SOMETHING IN MY CAR AND THAT IS WHEN MY CAR SHOW SIGNS THAT IT WAS DEAD, BUT AFTER MANUALLY GETTING INTO MY CAR THE POWER CAME BACK ON. I ALSO HAVE ISSUES WITH WATER GETTING INTO MY TRUNK WHICH IS WHAT THE DEALERSHIP TOLD ME WAS POSSIBLY CAUSING THE ISSUES. AS A DISABLED VETERAN THIS MESSES WITH MY PTSD AND FINANCIALLY I CANT AFFORD TO KEEP PAYING FOR AN ISSUE THAT I SEE MY 2014 IMPALA DRIVERS HAVE. I LOVE THE CAR BUT HATE THESE ISSUES. I NEED HELP WITH THIS CAR AND THE ISSUES.

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THE SUNROOF SUNSHADE WON'T RETRACT PROPERLY AND THE FABRIC HANGS DOWN SO I CAN'T SEE OUT MY REAR WINDOW FROM THE REAR VIEW MIRROR. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. I HAD TO EXIT AND PARK MY CAR. THE SHADE HAD ISSUES CLOSING HOWEVER I WAS FINALLY ABLE TO GET IT CLOSED. THEN A CODE CAME UP WITH BODY CONTROL MODULE / SUNROOF/SUNSHADE ACTUATOR CALIBRATION NOT LEARNED (SYMPTOM 4B) CODE: B369D. ALSO MY PARKING BRAKE ENGAGES WITHOUT TOUCHING THE BUTTON. IT HAPPENS WHEN I START MY VEHICLE AND THE PARKING LIGHT ON THE DASH IS LIT UP. I HAVE TO DISENGAGE IT. I WILL THEN HEAR MY BRAKES RUBBING ON THE ROTORS WHILE DRIVING AND MAKING MY CAR VIBRATE WHILE DRIVING ALMOST LIKE THE BRAKES ARE CATCHING ON A COUPLE SPOTS ON THE ROTORS.

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I WAS DRIVING WITH MY INFANT DAUGHTER IN THE CAR WHEN EVERYTHING ELECTRICAL IN MY CAR STARTED GOING HAYWIRE. MY BLINKERS DID NOT WORK, MY RADIO WAS ON THE FRITZ, BREAKING WAS CUTTING IN AND OUT, AND MY STEERING KEPT LOCKING UP. WE WERE GOING THROUGH A VERY BUSY INTERSECTION IN TOWN TOO, AND MY CAR DOING SOMETHING LIKE THIS COULD HAVE GOTTEN US BOTH SERIOUSLY INJURED OR EVEN WORSE. IT DID IT ONCE AGAIN A FEW WEEKS LATER WHILE I WAS IN THE HIGHWAY, BUT LUCKY I KNEW HOW TO REACT ONCE THE PROBLEM STARTED. I COME TO FIND OUT IT'S A 'SAFETY FEATURE' CAUSING THE ISSUE. IT'S SHORTING OUT AND CAUSING THE ENTIRE CAR TO ESSENTIALLY SHUTDOWN. WHILE. I'M. DRIVING. IF THIS ISN'T A SAFETY ISSUE IN NEED OF A RECALL, I DO NOT KNOW WHAT IS.

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THE PASSENGER SEAT DOES NOT DETECTED THE AIRBAG. THE AIR BAG SIGN ON TOP INDICATES OFF EVEN WHEN THERE'S SOMEONE SEATED ON THE PASSENGER SIDE. IF I GET INTO AN ACCIDENT THE AIR BAG WILL NOT DEPLOY.

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