Home · 2014 Chevrolet Impala Eco Eassist · Complaints

What 630 owners told NHTSA about the 2014 Chevrolet Impala Eco Eassist

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (630)Crash / fire / injury (27)Electrical system (220)Steering (137)Electronic Stability Control (esc) (104)Brakes (89)Engine (56)Airbags (43)Lights (43)Lane Departure (40)Transmission & drivetrain (37)Speed control (31)

Newest first · 630 complaints · page 3 of 26

Jul 3, 2023Transmission & drivetrainSpeed controlBackup camera & sensors

There is a current recall on Chevy impalas with the trans mod control system but my vin number is not apart of the recall but my car is doing everything that recalls states. The recall number is 14V614000. The recall date 10-01-2014. My vehicle is 2014 and I have only had it for 2 years.

NHTSA ODI 11530131

Jun 29, 2023Brakes

The recall said it was completed in 2014, but my parking brake will engage while I'm driving and has risked my life in multiple occasions. So I believe the recall was not done properly as my parking brake still engages while I'm driving.

NHTSA ODI 11529606

Jun 15, 2023BrakesDriver assistance

The ABS and traction control light are always on. Sometimes the brakes kick back up on my foot and the brakes skip until I come to a stop.This doesn't always happen but I have to always be prepared. And there is always a squeaking sound when wheels are in motion. It was never inspected

NHTSA ODI 11527231

Jun 5, 2023Steering

The contact owns a 2014 Chevrolet Impala. The contact stated that while attempting to park in the driveway, the power steering failed, and the steering wheel became very difficult to turn in either direction. During the failure the steering failure message was displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed that the vehicle was previously serviced under the NHTSA Campaign Number: 14V450000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet notified of the failure. The failure mileage was approximately 179,000.

NHTSA ODI 11525348

May 6, 2023Lane DepartureBackup camera & sensors

I have a 2014 Chevrolet Impala 2014 Ltz with 75000 miles on it. About a week ago I got a notification saying "service side detection" I lost my side detection on the side mirrors. Now my lane departure camera stop working and now my part assist for the rear camera has also stopped working. What's the point of paying more for a vehicle to be safe if all of the safety features start to fail.

NHTSA ODI 11520713

Apr 25, 2023Transmission & drivetrain

Been having transmissions issues since I got the car and nobody can figure out what is wrong, changed the fluid, added lucus, sounds like it’s reving while driving (foot not on gas, cruising)

NHTSA ODI 11518989

Apr 17, 2023Visibility & wipers

The contact owns a 2014 Chevrolet Impala. The contact stated that after she started the vehicle, she smelled a burning odor and then heard a popping sound. The contact then stated that she turned the vehicle off and waited then restarted the vehicle and proceeded to drive. The contact then stated that she noticed what appeared to be snow on the rear windshield; however, the windshield then caved in. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 139,428.

NHTSA ODI 11517492

Apr 9, 2023Seats

The Automatic Occupant Sensing (AOS) system fails to suppress the front passenger air bag with no passenger in the seat. The airbag on light stays on. There is no code triggered in the system. This also causes the unbuckled passenger seatbelt warning to chime with no passenger in the seat.

NHTSA ODI 11516150

Apr 5, 2023Electrical systemBody & structureBrakes

The right turn signal bulb keeps blowing. Break lights were stuck on. I got pulled over because the blinker wasn't working and parking light wouldn't go off. The officer was nice because I had just got the car and didn't give me a ticket, just a warning. Blinker on passenger side won't work with lights on and fuses for that side keeps blowing

NHTSA ODI 11515549

Apr 5, 2023Electrical systemLane Departure

My car has had a the side detection modules fail every 1 to 2 years since I've owned the car new in 2014. The dealership has repaired it for free every time now for at least 5 times. Now that the car is not under warranty they refuse to fix it for free. This is a problem with the design and engineering of the car and it is very costly to fix. The problem will continue to occur since the manufacturer refuses to find a permanent solution to the issue. It is related to the placement of the unit and it is affected by the environment and corrodes.

NHTSA ODI 11515681

Apr 5, 2023Electrical system

Electrical wiring problems. Parking light wouldn't go off and clicking noise under dash in front seat

NHTSA ODI 11515555

Mar 29, 2023AirbagsCrash1 injury

Air bags did not deploy in an automotive collision.

NHTSA ODI 11514351

Mar 5, 2023Lane Departure

Side detection system failures. Repaired side detection systems 2 times ( 2017/2018 and again in 2020) both times GM reimbursed for repairs under technical bulletin. Repairs were supposed to be using “redesigned” parts to prevent issue from reoccurring. Side detection system requires service again in February 2023. That is 3 times this failure has occurred in 8 years of owning this car. I have been told not too drive this vehicle with this issue as more serious issues can happen - dashboard failure, engine issues, etc. which can cause serious issues while driving. Even though GM extended the warranty for this, it doesn’t seem fair that I have to continue to pay repairs for a defective system ….. especially when I cannot drive for safety reasons. If this were just cosmetic, not that bad an issue. But this is a safety concern.

NHTSA ODI 11510252

Feb 27, 2023Electrical systemLatches & locks

The contact owns a 2014 Chevrolet Impala. The contact stated that while operating the vehicle, the side mirror blind spot detection system malfunctioned, and the warning light blinked constantly and blinked while no oncoming vehicle was present. The contact stated that the failure occurred on both the driver’s side and passenger’s side mirrors. The contact stated that while the failure occurred the electronic cluster also malfunctioned, and the doors and trunk lid would not always open, and the vehicle would not always start immediately. The vehicle was taken to the local dealer who replaced an unknown module kit. The contact stated that the vehicle had been repaired for the same failure on three previous occasions. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,000.

NHTSA ODI 11509323

Feb 16, 2023Engine

Had a new catalyst converter installed new up steam down steam 02 sensor and it say Catalytic converter system is below threshold bank one had numerous parts put on and the engine light won’t stay off I don’t have a lot of money to keep fixing it the light goe out for a couple days come back on

NHTSA ODI 11507665

Jan 28, 2023Electrical systemLightsAirbags

Multiple electric concerns...airbag light, park assist, inop camera, and losing communication with BCM(?) Found multiple communication codes for a variety of different modules. Found main source to be from the "side detection modules". Found fuse 62 blown underhood. Inspected side detection modules and found "a lot of corrosion" on both modules and connectors. Needs side detection kit. I purchased the used impala on 12/19/2020 with 63,897 miles. The first time this issue was a concern was on 07/02/2022 at Merit chevrolet (MN). Mileage was at 83144 at that time. Diagnosis ... recommend both rear side detection modules and harness? According to Special coverage adjustment #N172097060 it is known to be subject to "water intrusion"? This problem affects the whole electrical system which includes airbag function. Why does this safety concern have a limited coverage time? According to the "Special Coverage" document, there was an 80000 mile timeline? This appears to be an ongoing issue with this year, make, and model and my feeling is that a "special coverage" is denying the safety problem and putting it on the consumer?

NHTSA ODI 11504191

Jan 19, 2023Steering

The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the EPS, stability track, and several unknown warning lights illuminated. Additionally, the steering wheel was stiff while making turns. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V450000 (Steering). The failure mileage was approximately 71,000.

NHTSA ODI 11502671

Jan 16, 2023Electrical systemSpeed controlEngine

The 2014 Chevy Impala is dangerous. When the rocker arm control valve and related parts fail or the camshaft solenoids and sensors fail the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position. The economic loss is still devastating financially as all 2.5 and 3.6 engines arent covered by GM special warranty but they should be all covered. My VIN number was not included when it should be.

NHTSA ODI 11501954

Jan 16, 2023Electrical system

Gages are going up and down. All lights keep coming on and appears to dying while driving. Turns dignals do not work when this is happening. My car has been with dealer (2298 Crain Hwy. Waldorf, MD 20601) for two weeks. As of Jan 3, 2023. They are offering to replace the chassis however not following the notified recall. Insisting that I pay...

NHTSA ODI 11502015

Dec 28, 2022SteeringElectrical systemBrakes

I was driving in a snowstorm and all of the sudden the ABS, Stabilitrak, and power steering went out. I'm frustrated that this is the 2nd electrical safety issue that I have experienced. Both of which have been reported by several drivers and still no recalls!

NHTSA ODI 11499135

Nov 30, 2022AirbagsSeats

This car has exactly the same issues as reported in 15V465000 but Chevrolet refuses to acknowledge that this VIN should have been in their recall. The AOS systems in this Impala is improperly calibrated. My child in the front seat could be seriously injured. Chevrolet themselves verified this 2014 Impala has front vented-heated passenger seats. They still refuse to help in any way. This car does not turn the front passenger airbag on and off when it detects (or fails to detect) an adult occupant in that seat.

NHTSA ODI 11495485

Nov 6, 2022Engine

When pulling up to a stoplight the car would often downshift, surge with power, and nearly overpower the brakes. The car started losing oil from its rear main seal. When I finally had the seal replaced the repair shop found that pieces of the thrust bearing were laying in the oil pan. The engine and transmission had to be removed from the vehicle in order to replace the thrust bearing. They showed me a box full of parts, but I did not keep any.

NHTSA ODI 11492464

Nov 4, 2022AirbagsLane Departure

passenger airbag lights stays on even when its no one in the seat, also the blind side warning does not work with the already know defective sensors. need fix to ensure my safety of me and my family

NHTSA ODI 11492329

Oct 17, 2022Electrical system

Car turned off while driving and lost Al power

NHTSA ODI 11489532

Sep 12, 2022Airbags

The air bags from the passenger is not ON. The button on top turns on when a passenger sits .

NHTSA ODI 11484120

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Working with the data? Download all 630 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Chevrolet Impala Eco Eassist verdict →