What 698 owners told NHTSA about the 2014 Chevrolet Cruze Limited

My vehicle had a leak in the turbo coolant return line also my vehicle ran hot so I couldn’t drive and cause me two days from work. I had the vehicle inspected by an independent service center. Coolant would leak on the ground.

NHTSA ODI 11495218

I financed my car through drivetime in june 2019 and from the time i got the car i have been having electrical issues. My car has also been in a really bad accident prior to me purchasing it and when i tried to return it. They just kept telling me to go to pep boys because I had a 60 day warranty to fix any issues. I should not have had to take my car to any mechanic if I got it from a dealership. I now have really mad transmissin issues and I havent even had the car for 3 years. I believe this company sold me a lemon and i dont know how to prove it. I dont have the money to fix all the issues.

NHTSA ODI 11494041

The car keeps overheating and it has been to the mechanic multiple times and the problem exist. If I get on the highway my transmission hot engine idle light comes on. I have had a transmission replaced and a lot of other things repaired and the issue continues

NHTSA ODI 11493882

My car often loses power unexpectedly in the middle of a turn in an intersection and once while exiting a busy road. Twice it has died upon arrival at destinations and yet the battery has indicated when tested as fully charged. The key indicator is the radio system turns off for a second or two and then automatically restarts and the car with it. When this occurs the car is unable to be driven as the wheel will not turn. I have informed the local Chevy dealership near me and test was done with no error codes reported. What I have had to do is remove the battery cable and replace it and it seems to make the car work for a little longer until it starts the process again with the radio. I had work done to repair the window motor and that is when I first notified Chevy (I will have to locate the date). I have given permission for my friend to drive the car and he has seen this occur with the radio but did not notice if the car shut down.

NHTSA ODI 11493299

my headgasket blow due to excessive overheating or other problems i’m not 100 percent sure. i’m not sure if my vehicle is available for inspection upon request. my head gasket blown on the highway, this is very unsafe due to cars around me going excessive speeds. chevrolet recalled some 2013/2014 cruze models due too problems with the head gasket. it’s UNKNOWN if my vehicle has been inspected by the manufacturer, police, insurance representatives or others. right before my head gasket blown my engine light cut on.

NHTSA ODI 11492204

I was sitting at a red light and my vehicle began to move forward with my foot on the brake. The vehicle began to increase in rpm's like i was pushing on the accelerator but i was not!! Later that day i went to the gm dealer to see what they could find and didn't find anything cause the computer had reset since i had shut the car off. Two days later the car did the exact same thing so i immediately drove to the car dealer. Told them how dangerous that was and i couldn't believe the car was acting like i was giving it more gas when i wasn't!! They hooked it up to the computer and found the problem this time. It had to do with a crack in my pollution canister. With that crack my computer thought my car needed more gas and would give it more gas. I can't believe they let a computer program give your car more gas and you have no control of it and without warning. The first time it did it i was not prepared for it and when the computer gave my car more gas it began to move into the intersection and almost caused a horrible accident. Since the dealer replaced the pollution canister i have not had any problems. I have warned everyone i know about what happened and to be prepared for it. It just amazes me that more people haven't been seriously hurt by this! Hopefully that crack that caused my problems doesn't happen to anyone else!!

NHTSA ODI 11490635

My vehicle has under 80,000 miles and the catalytic converter is already bad. Its causing engine issues and the vehicle to jerk forward when stopped.

NHTSA ODI 11490371

The car catalytic converter failed again. It failed once before in 2017. The dealer fixed it as it was under warranty and GM had a recall on it. There was a check engine light that came on. Took it to the Chevy dealer. It was diagnosed the the catalytic converter failed. To repair it the dealership is charging me $3600.00 for it. This should be a manufacturing defect as the same problem happened and should be covered by the manufacture. GM is aware of this problem and still do not want to address it.

NHTSA ODI 11489298

The contact owns a 2014 Chevrolet Cruze. The contact stated while driving 40 mph, the vehicle in front applied the brakes unexpectedly, causing the contact to rear-end their vehicle. The contact stated the check engine and the traction control warning lights were illuminated before the accident. The contact stated no air bags were deployed. The contact stated no one was injured nor sought medical attention. Police officers went to the location of the accident but the contact was unable if a police report filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000,

NHTSA ODI 11488907

As of today, 9/15/22, I have had to replace my coolant housing system 3 times within one year. There is a crack that is constantly in it. Today, while I’m the highway traveling 75 mph, my car overheated and begin to idle on the highway putting myself and others at risk. It wasn’t due to coolant not being in the car, because it was filled this morning(9/15/22). There were no warning signs that my vehicle gave me. It wasn’t inspected since the last time I got the coolant housing fixed in June of 2022.

NHTSA ODI 11484579

The contact owns a 2014 Chevrolet Cruze. The contact stated she became aware that the check engine warning light was illuminated. The vehicle was taken to the dealer however, no failure was found. The contact stated that the failure persisted. The vehicle was taken to another dealer and catalytic converters were replaced; however, the failure persisted. The catalytic converters were replaced a second time however, the failure persisted. The manufacturer was not contacted. The failure mileage was 60,000.

NHTSA ODI 11483559

215/60R16. H TP TOUR AS

NHTSA ODI 11478534

Power steering forums say there a recall my car and light is on. So is there ? Manufactured july 2013.

NHTSA ODI 11477930

Turbochager is malfunctioning. The engine could have seized and since its mostly highway driving to get anywhere that could be bad. The problem has been confirmed through a auto shop. Not inspected by anyone else. There are no warning lamps. Message was low oil. checked it and there was no oil in the car.

NHTSA ODI 11477790

The turbo breaks on all of these cars. Mine caused damage to my transmission and I have spent two months trying to get it working but all of the turbos for sale or broken or break. Now I believe it has caused damage to the converter as the car consistently drops out of high gears and then revs at over 5000 RPMs refusing to upshift. I live in an area with hilly freeways and I have almost been in two accidents because my car can't go over 50 MPH uphill and that's if I was going faster before getting to the incline. If every turbo on this car breaks, causing these issues, why has there not been a recall? This is dangerous to everyone with these cars. Chevy needs to take responsibility to fix this issue.

NHTSA ODI 11475777

The car overheats due to the water pump and coolant leaks .

NHTSA ODI 11475488

I was driving in a heavy rain storm and the drivers side wiper stopped working. Upon inspection there seems to be a recall on certain cruze vehicles for this problem.

NHTSA ODI 11472458

For about a year now my 2014 Chevy Cruze’s steering wheel will lock up for a few seconds while I am driving (at speeds up to 80MPH) - which is extremely dangerous. When this happens, several lights will then pop up on my dashboard and messages are shown saying “service power steering” “service traction control”. The radio turns off, the lights inside the car turn off, and the back up camera stops working. The engine light has been on and will not go off. I have already replaced the transmission and the starter as well as the fuel pump. I was told by my mechanic to just get rid of the car as it has way too many issues to even attempt repairing. I once ran over a curb and popped a tire when the steering wheel locked up. Every time I start my car there is a message that say “roll down driver window and roll back up” which I do not understand. This seems to be happening to several people. I am very disappointed and scared to be driving this car.

NHTSA ODI 11471906

car is hard to start after getting gas and transmission does not operate correctly to get up to speed from an intersection the engine revs to 7000 RPM to get up to 40MPH and several times coming close to being run into at times transmission did not work put shifter in drive accelerate and nothing suddenly transmission engaged and the car bolted forward

NHTSA ODI 11469992

Failed catalyst converter due to hot exhaust overload.. cracked ceramic lining in catalyst.

NHTSA ODI 11468179

Vehicle has a faulty catalytic converters had the check engine light on got it tested the p0420 code issued.

NHTSA ODI 11465189

Back seat belt came complete undone from the sewn portion of the lock. Very little pull force released the locked belt. Buckle stayed in tact/locked, but the sewn part seems to have been glued, and not sewn securely. Serious danger to backseat passengers.

NHTSA ODI 11464295

Vehicle sensor corroded draining battery and stranding my pregnant wife in the winter until I could get to her. Key was stuck in the ignition. This can't happen with a child in the car and it freezing to death outside.

NHTSA ODI 11464045

I purchased a used as is 2014 Chevy Cruze with 141000 miles on April 4th 2022. I had been well pleased with the car up until the linkage for the automatic transmission became defective on May 5th 2022. It would not go into any gear. So I opened up the hood and immediately Identified the problem, someone had used zip ties to secure the linkage to the transmission linkage. I called my local auto parts store and they had the proper repair kit for it. I replaced all the missing parts with new ones. Now the vehicle will not go into any forward drive gear. It will however go into reverse. My research on you tube that other mechanics have posted lead me to believe that either the transmission is low on transmission fluid, or the fuse could be blown, or the TCM (Transmission Control Module) is defective. Several authorized dealerships have reported this issue to GM, however GM denies that the transmission they used for the 2008 through 2014 has had any issues, although several forums and dealerships have reported differently. MAN UP GM and fix your foul up!

NHTSA ODI 11463465

Power flickering and multiple errors lit up on dashboard including loss of stability control. Radio kept flashing on and off. Would show back up when pressed brake or regular car in motion. -- Looked up online and appears to be known negative battery cable --- which doesn't show on NHTSA recalls or errors to look out for.

NHTSA ODI 11462964