What 698 owners told NHTSA about the 2014 Chevrolet Cruze Limited

Water pump constantly leaking through seap hole weather or not u get a new water pump or not can't get it to stop leaking .ac cut off due to heat engine .it will not stop dripping i have changed water pumps 3 times and it never has stopped dripping this has costed us alot of money and time if ww only new this we would have bought something else.we have been through 2 computers ecm ans a motor replaced this thing has been in the shop every year since we had this car once for 9 months

NHTSA ODI 11536798

Leaking 90% of my coolant within a 60 sec time period

NHTSA ODI 11536818

I’m reporting a engine failure in my 2014 Chevy Cruze due to anti-freeze leak I took my vehicle the the Jefferson Chevrolet dealership for repair and they charge me over $3,700 in repairs and then told I had engine failure now my vehicle sitting in the driveway non-repaired. Also being dealing with the dealership every since January 31, 2023

NHTSA ODI 11535739

The exact scenario discussed in the 2015 NHTSA Service Bulletin No 14371B, also happened to my 2014 Chevrolet Cruze with a 1.8L engine rather than the 1.4L engine referenced. The original manufacturer water pump was confirmed to be the source of the coolant leak by an independent service center. The part is available for inspection upon request. No engine lights went off, I personally observed the leaking fluid on the ground because of the previous incident noted below. These repairs cost thousands and have done an unknown amount of damage to the engine. A previous coolant leak issue was identified 1 year prior with the thermostat housing. This caused a significant rise in the temperature of the car's engine, which ultimately led to the car being unsafe to drive as it would begin to overheat within minutes of beginning to drive. The warning sign "Engine Hot, AC Off" message appeared, the chiming sound was heard, and I was luckily able to pull into my driveway only 5 minutes later. If I had not been close to home, I would have been forced to pull off on the side of the interstate which is exceptionally unsafe and illegal. The alerts did not appear until the engine was on the brink of overheating. This was confirmed by an independent service center and the part is no longer in my possession.

NHTSA ODI 11535581

The electrical power steering goes in and out while driving. This issue is intermittent. Fuses and ground on electrical system have been check with no issues found.

NHTSA ODI 11533435

On dash it says 1. engine overheated; idle engine 2. A/c off due to high engine temp 3. Fan will spin in high speed and stays on when you turn off the car

NHTSA ODI 11529501

the negative battery cable terminal clamp has an insufficient crimp at the battery negative terminal causing intermittent issues with the vehicle. Radio/HVAC Display has turned off and on; the Antilock Brake System, Service Traction System, Service Stabilitrac and Steering vehicle messages come on and off; the turn signal sound may not be heard; “Service Steering” displays in the Driver Information Center (DIC); and the interior and exterior lighting flickers. Power steering assist has also be lost, and greater effort has been needed to turn the steering wheel at low speeds or while the vehicle is stopped. This is a known safety issue and SB-100-57574-8899 was previously issued for some but not all of the Chevy Cruze models and my 2014 should have been included in this recall.

NHTSA ODI 11523737

Recall on the airbag but not showing up in the Chevy dealership and my airbag light has been on for almost 2 years and it shows up on my app that I have a recall

NHTSA ODI 11523302

both cataltic converters are cracked. There was a recall on some 2014 chevy cruze for higher tempatures in exhaust that might cause this issue.

NHTSA ODI 11521213

i believe it is the ignition switch, my car has been chugging or hesitating while driving and you can also feel it when you are sitting idling and while one the park position. i’ve also read that there are several others that own a cruze and have this issue. Sometimes as well you stick the key in the ignition and there is no connection no noise as like it’s trying to turn over you have to continue to turn the key off and on to finally get a connection and sometimes when you drive and then park and turn the key off the car tries to restart by it’s self. i believe these are issues that seriously need fixed by gm or chevy- no one should have to pay the price of a car for this to occur! i also do all recommended maintenance as suggested to my vehicle. i am taking the vehicle to be fixed on 5-9-23

NHTSA ODI 11520549

My reverse camera stays on for a few minutes after putting it in drive which is distracting. I keep looking down at the screen to see how long it takes to go out and back to my radio screen. The trunk randomly opens even when I am driving and then it won't open at all. The Bluetooth randomly cuts out while I am driving and talking on the phone which causes me to become distracted while driving. There is an issue when I put gas in the car as well. I have bought 2 gas caps, the one on there now is OEM dealer cap. The cap is on with 3-4 clicks, no check engine light but when I stop at a light, the car feels like it going to stall. No lights come on when it does that.

NHTSA ODI 11520198

Issue 1: Service stabilitrak and flashing check engine light, has been repaired multiple times. Loss of power and shaking while driving. Replaced ignition coil pack and spark plugs. Check engine code misfire. Issue 2: Thermostat sensor, check engine light, display on dash says AC off due to high engine temp, radiator fan constantly running, engine temp gauge stuck on cold. Thermostat has been replaced multiple times

NHTSA ODI 11519129

I was going down road and car shut off and immediately came back on and down road it did it again and all dash lights and interior light came on and had to restart car and dash said service sterilitrak soon

NHTSA ODI 11517253

I had tried to enter my address is in Canada not the states… I have had to fix my car couple times and issue has not been resolved as I would get a dashboard warning that the oil pressure is low and to turn off the vehicle. The coolant overheat to the point it’s boiling. There is a recall for this issue however not sure why this vehicle does not qualify as it’s a safety hazard

NHTSA ODI 11516696

When I took my vehicle to the dealer on 2-24-23 they inform me my head gasket failed the my engine wasn’t any good due to overheating the coolant was leaking inside the engine. I took the vehicle to the dealer when antifreeze wouldn’t stay in the reservoir and white smoke from the exhaust and as 4-12-23 my vehicle is still at the dealer.

NHTSA ODI 11516791

Cooling issues, replaced the thermostat, water pump, reservoir, still having issues. Was in an accident in 2015 and the airbags didn't go off.

NHTSA ODI 11511386

The contact owns a 2014 Chevrolet Cruze. The contact stated that the instrument cluster was melting. No warning lights were illuminated. The vehicle was taken to a local dealer, and the contact was made aware there were no recalls associated with the VIN. The vehicle had not yet been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000. The contact stated that the material of the dashboard is melting and has become sticky. They have tried to clean it using soap and water but that does not work. The vehicle has been in the garage since purchasing.

NHTSA ODI 11509718

Air bags did not deploy in a serious wreck, also with the seat belts not properly securing. First week I bought it. It shut off on the interstate because it was overheating. Ac compressor was broke so it got replace. The fan motor does not spin right. When my air/heater is on my engine make a LOUD noise (since the day I bought it). Cooling system has been replaced 4 times. Overall terrible car and everything needs to be recalled on it. Not safe to drive.

NHTSA ODI 11506889

https://www.vehiclehistory.com/articles/2014-chevrolet-cruze-problems-range-from-overheating-engines-and-power-loss-to-infotainment-system-glitches-and-malfunctioning-turn-signals

NHTSA ODI 11506343

My front catalytic convertor has gone out at 160,000 miles heard it could possibly be die to ECM?

NHTSA ODI 11505670

Our 2014 Chevy Cruze is once again having the catalytic convertor fail. We took the car in on 12/04/19 as the maintenance light came on and the dealership said the catalytic convertor was failing and needed to be replaced otherwise it would damage the engine. We had it replaced with a "brand new" catalytic convertor at the Chevrolet dealership. Now we are being told by a different repair shop that the catalytic convertor is "failing again". The maintenance light came on about a week ago so we took it in to be diagnosed. Again catalytic convertor failing. This is very dangerous as our young daughter now drives that car and drives back and forth to college. Should this fail and cause the vehicle to stop on a busy highway this will put her and her passengers in grave danger. This is one of many online articles that state a catalytic convertor should last 10 years. If not properly replaced by Chevrolet then we will have to put on the 3rd part in less than 9 years: https://www.cars.com/articles/how-often-should-i-replace-my-catalytic-converter-1420683869829/ Chevrolet gives a 8-year/80,000 miles: https://www.cruzetalk.com/threads/8-year-80-000-mile-warranty.235259/ This is the second replacement of the same part, obviously GM part suppliers are installing sub-par and unsafe equipment on their vehicles.

NHTSA ODI 11503412

The car was inspected the engine head gasket is failing

NHTSA ODI 11503287

side blind zone alert stopped working it is safety risk on most chevrolet

NHTSA ODI 11500449

Loss of steering cause to side collision into bridge at 70mph no air bags deployed and no seat belts locked cause bodily injuries

NHTSA ODI 11497680

I was involved in an accident at 70mph and the airbags did not deploy and the seat belts did not catch as a result I had to several injuries and luckily my 3 year old daughters car seat protected her

NHTSA ODI 11497172