Nov 19, 2018Engine
TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE THE VEHICLE WAS AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO COULTER BUICK (7780 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 666-7397) WHERE THE CONTACT WAS ADVISED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
NHTSA ODI 11152499
Sep 28, 2018
WHILE DRIVING TO MY DESTINATION. THE SILVER LEVER THAT YOU PUSH IN TO SHIFT THE GEARS COMPLETELY FELL OUT IN MY HAND AND THE PIECE THAT HOUSES THE SPRING FOR THE LEVER. I COULD NOT PUT THE CAR IN PARK OR CUT THE CAR OFF.
NHTSA ODI 11132197
Sep 11, 2018Brakes
TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE OPERATING THE VEHICLE, A GRINDING NOISE WAS PRESENT WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO DEMONTROND BUICK (14101 NORTH FREEWAY, HOUSTON, TX) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE BRAKE MECHANISM PIN FAILED AND CAUSED THE FRONT PASSENGER SIDE BRAKE PAD TO WEAR EXCESSIVELY AND UNEVENLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 119,000.
NHTSA ODI 11128722
Sep 4, 2018Electrical systemElectronic Stability Control (esc)
THE RADIO TURNS OFF AND ON, A STABILITRAK WARNING SOMETIMES COMES ON, THE VEHICLE LOSES POWER AND THE CAR TURNS OFF WHICH THEN LOCKS THE STEERING AND THEN THE CAR WILL TURN BACK ON BY ITSELF. THIS HAPPENS INTERMITTENTLY WHEN DRIVING IN TOWN, ON THE HIGHWAY, TURNING, AT ANY SPEED, REGARDLESS OF WHETHER THE GAS TANK IS FULL/LOW, WITH AND WITHOUT ANY ACCESSORIES PLUGGED IN, AND REGARDLESS OF THE OUTSIDE TEMPERATURE. THIS ISSUE MAKES THE CAR VERY UNSAFE TO DRIVE AND IT IS SCARY WHEN THIS HAPPENS. FIRST OCCURRENCE WAS 8/3/18.
NHTSA ODI 11124240
Aug 26, 2018Electronic Stability Control (esc)
I WAS DRIVING DOWN THE ROAD AND THE VEHICLE WENT TOTALLY DEAD WITH NO WARNING
NHTSA ODI 11122423
Aug 23, 2018AirbagsCrash3 injuries
TAKATA RECALL 7/31/2018 T BONE ACCIDENT BY DRIVER WHO RAN STOP SIGN SUSTAIN HEAD INJURIES AND CONCUSSION BLACKOUT TAKEN TO HOSPITAL BY AMBULANCE FROM INJURIES AIR BAGS DID NOT DEPLOY UNDER MEDICAL CARE
NHTSA ODI 11121990
Aug 16, 2018Electrical systemSeat beltsEngine
RADIO SHUTS ON AN OFF AS I DRIVE. THE ENGINE SHUTS OFF WHILE DRIVING AND I HAVE TO PULL OVER TO A SAFE AREA, IT'S SO SCARY AND UNSAFE.
NHTSA ODI 11120517
Jun 27, 2018Transmission & drivetrain
MY SHIFT CABLE DISENGAGED FROM THE TRANSMISSION SHIFT LEVER AND I AM NOT ABLE TO SHIFT GEARS WHICH MEANS I AM NOT ABLE TO DRIVE MY CAR. THIS IS UNACCEPTABLE, I HAVEN'T EVEN HAD MY CAR FOR A YEAR AND I AM NOT ABLE TO DRIVE IT NOW BECAUSE THE LEVER IS BROKEN. CAN SOMEONE PLEASE FIX THIS, MY CAR SHOULD HAVE A RECALL ON THAT.
NHTSA ODI 11104254
Jun 21, 2018Transmission & drivetrainElectronic Stability Control (esc)
STABILITYTRAK CAME ONE ALSO MY AIR CONDITIONING STOPPED WORKING AND MY TRANSMISSION IS VIBRATING AND MY BACK UP CAMERA HAS DETECTION.
NHTSA ODI 11102930
Jun 7, 2018Engine
ENGINE CUT OFF WITH NO WARNING SIGN, SYMBOL WHILE DRIVING DOWN THE ROAD. COASTED OFF THE ROAD, HAD VEHICLE TOWED TO MECHANIC. TOOK THREE QUARTS OF OIL TO REGISTER ON STICK. OIL AND FILTER WAS CHANGED ABOUT A MONTH AND A HALF AGO. AGAIN, NO LOW OIL PRESSURE, ENGINE SERVICE LIGHT, ETC. NO WARNING JUST STOPPED RUNNING. WAS ON A RURAL ROAD, HAD THIS HAPPENED ON THE INTERSTATE OR HIGHWAY IT WOULD HAVE BEEN HORRIBLE. THE MECHANIC SAYS THE ENGINE HAS LOST COMPRESSION AND RECOMMENDS A NEW MOTOR. DEALERSHIP AND MANUFACTURER SAY NO WARRANTY LEFT ON THE VEHICLE AND NO RECALLS FOR THIS VEHICLE HAVE BEEN ISSUED.
NHTSA ODI 11100455
Apr 11, 2018Wheels
THE CAR HAS CONTINENTAL TIRES ON IT . THE FRONT DRIVER'S SIDE HAS A BIG BUBBLE ON THE SIDEWALL. IF YOU RESEARCH THIS PROBLEM YOU WILL SEE CONTINENTAL TIRES HAVE A PROBLEM WITH THEIR SIDE WALLS
NHTSA ODI 11084683
Mar 21, 2018Transmission & drivetrain
THE SHIFT CHANGER HAS A COMPONENT INSIDE THAT CRACKED AND COMPLETELY FELL OFF . NOW INDUCING THE VEHICLE TO HAVE A SAFETY DEFECT DUE TO NOT COMPLETELY GOING INTO PARKING POSITION AND A MESSAGE DISPLAYING SHIFT TO PARK. *TR
NHTSA ODI 11080618
Feb 15, 2018Airbags
THE AIR BAG LIGHT FLASHES ON AND OFF ON THE PASSENGER SIDE, BOTH IN MOTION OR STATIONARY. IT STARTED DOING THIS FOR NO PARTICULAR REASON. IT IS A KNOWN PROBLEM WITH THESE CARS, IT IS CAUSED BY A MANUFACTURER ERROR WHEN PUTTING TOGETHER THE SEATS. THE PROBLEM IS THAT THEY LIMIT THE FIX TO ONLY CARS UNDER 72,000 MILES. MY CAR DOES NOT HAVE AN EXCESSIVE AMOUNT OF MILES AND I HAVEN'T DONE ANYTHING THING TO CAUSE THIS TO SUDDENLY START MALFUNCTIONING, YET IT IS. THIS IS A SAFETY HAZARD CAUSED BY THE MANUFACTURER, THAT HAS NOTHING TO DO WITH HOW MANY MILES ARE ON THE CAR, YET THEY WON'T FIX IT.
NHTSA ODI 11073150
Feb 9, 2018SteeringElectronic Stability Control (esc)
MY POWER STEERING SENSOR IS ON AS WELL AS THE STABILITY TRAK SENSOR.
NHTSA ODI 11071939
Feb 5, 2018Electrical system
TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO RESUME DRIVING; HOWEVER, THE FAILURE RECURRED A MILE DOWN THE ROAD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND COULD NOT BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
NHTSA ODI 11067124
Jan 22, 2018Tires
TL* THE CONTACT OWNS A 2014 BUICK VERANO EQUIPPED WITH CONTINENTAL CONTACT TIRES, SIZE: P235/45R/1894H (NA). THE CONTACT OBSERVED THAT ALL FOUR TIRES WERE RUNNING LOW ON AIR. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FRONT DRIVER'S SIDE TIRE WAS REPLACED, BUT THE FAILURE RECURRED. THE LOCAL DEALER (JEFF WYLER FLORENCE BUICK GMC, 1154 BURLINGTON PIKE, FLORENCE, KY 41042) STATED THAT THE TIRES WERE NOT DEFECTIVE. THE VIN WAS PROVIDED. THE TIRE MANUFACTURER WAS NOT CONTACTED. THE DOT NUMBER WAS NOT AVAILABLE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
NHTSA ODI 11064239
Nov 20, 2017Electrical systemAirbags
ELECTRICAL PROBLEMS- VEHICLE SHUTS DOWN ON ITS OWN. AT RANDOM! WHEN I AM ABLE TO BRING IT BACK UP THE PROBLEM NO LONGER EXIST AND CAN'T BE TRACED. AT RANDOM MY SERVICES LIGHTS POPS ON AND OFF!. EMERGENCY PARKING BREAKS LOCKS ON THEIR OWN AND I CAN'T DRIVE THE CAR PROPERLY. GEARS SHIFT ON THEIR OWN WHICH CAUSED DAMAGE TO THE WINDSHIELD AND BODY.! I WAS DRIVING WHEN THE GEARS SHIFTED. THE VEHICLE WOULD NOT WOULDN'T ACCURATE WHEN MY FOOT WAS ON THE GAS.I WAS ROLLING AND BECAUSE MY ACCELERATOR PEDAL WOULDN'T WORK I PULLED OVER TO THE GRAVEL NEXT TO ME VEHICLE AND THE GRAVEL FLEW UP AND BROKE MY WINDSHIELD AND DID A LITTLE BODY DAMAGE. I CONTACTED GM AND ALTHOUGH THERE ARE NUMEROUS COMPLAINTS AND SPECIAL COVERAGES THEY DENIED MY CLAIM AFTER DOING AN CDR REPORT AND I NEVER REPORTED TO BE IN A CRASH!
NHTSA ODI 11047528
Nov 12, 2017Engine
ACTUATOR HAS GONE OUT AT 28,000 MILES WHICH HAS TO DO WITH THE TIMING CHAIN. IT SOUNDS LIKE THIS IS A DESIGN ISSUE WITH THE VERANO. IT IS IN THE SHOP AND HAS BEEN FOR TWO WEEKS.
NHTSA ODI 11045438
Nov 7, 2017Visibility & wipers
TL* THE CONTACT OWNS A 2014 BUICK VERANO. AFTER APPROXIMATELY THIRTY MINUTES OF DRIVING, THE VEHICLE WAS PARKED AND THE REAR WINDOW SUDDENLY SHATTERED. THE CONTACT NOTICED A ROUND BURNED SPOT IN ONE OF THE REAR WINDOW DEFROST FILAMENTS. THE VEHICLE WAS DRIVEN TO THE DEALER (LOU FUSZ BUICK/GMC IN SAINT LOUIS, MISSOURI) WHERE IT WAS DIAGNOSED THAT THE REAR DEFROST SHORTED OUT AND THE WINDOW NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI 11044279
Oct 27, 2017Electrical systemSpeed controlElectronic Stability Control (esc)
PURCHASED THIS VEHICLE JANUARY 2015. AT THIS TIME I NOW HAVE 73000 MILES ON IT. WHILE DRIVING THE WRENCH AND LIGHTENING BOLT FLASHES ON AND OFF REALLY FAST MULTIPLE TIMES AND THE CAR BEGAN TO JERK. IT ONLY LASTS A FEW SECONDS BUT NOW IT KEEPS DOING IT AND IM SCARED IT WILL CAUSE AN ACCIDENT. I TOOK IT TO MY LOCAL BUICK DEALERSHIP AND THEY SAID NO CODES WERE FOUND, BUT MY BATTERY TEST FAILED SO I PAID FOR A BATTERY REPLACEMENT. HOWEVER THE BATTERY THAT WAS REPLACED WAS ONLY A YEAR OLD! EVEN WITH THE BATTERY REPLACED IT STILL HAPPENS AND WE CANNOT FIGURE OUT WHY. WHAT WOULD CAUSE A BATTERY TO FAIL IN A YEARS TIME? WHAT WOULD CAUSE THAT SPECIFIC LIGHT TO FLICKER AND THE CAR BEGAN JERKING. NO CODES ARE SHOWING UP ON THEIR SYSTEM SO THEY CANNOT FIGURE OUT WHY IT IS HAPPENING. AND OF COURSE IT DOESN'T HAPPEN WHEN THEY DRIVE IT FOR A BIT, BUT IT HAPPENS WHEN I DRIVE SO THEY CANNOT SEE WHAT IT IS DOING.
NHTSA ODI 11040423
Jun 13, 2017Wheels
LOW PROFILE TIRES: A ROCK HIT MY TIRE-TIRED DESTROYED-HIT SMALL HOLE APPROXIMATELY 4 IN DEEP ABOUT 6 INCHES WIDE TIRE BLEW. TODAY WIFE BACKING UP HIT ROUNDED CORNER TIRE BLEW. CONTINENTAL TIRES LOW PROFILE ARE UNSAFE. I DO NOT TRUST THEM AND DEALERS. TELL ME THEY ARE CHANGING TIRES BY MULTIPLE TIMES DUE TO LOW PROFILE. TIRES ARE 235X45X 18 PRO H . I BELIEVE THEY ARE A SAFETY HAZARD .
NHTSA ODI 10995036
Jun 7, 2017
A METALLIC KNOCKING OR THUMPING NOISE SEEMINGLY LOCATED AROUND RIGHT FRONT OF CAR WHEN MOVING, INTERMITTENTLY.
NHTSA ODI 10993677
Mar 15, 2017AirbagsSpeed controlBrakesCrash1 injury
TL* THE CONTACT OWNED A 2014 BUICK VERANO. WHILE ATTEMPTING TO PLACE THE VEHICLE IN REVERSE, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE INDEPENDENTLY ACCELERATED AND CAUSED BOTH A FRONT AND REAR END COLLISION. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S WIFE SUSTAINED INJURIES TO THE NECK AND ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT AND THEN LATER TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400. UPDATED 08/03/17*LJ *AS
NHTSA ODI 10966153
Feb 24, 2017Electrical system
TL* THE CONTACT OWNS A 2014 BUICK VERANO. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT WAS ABLE TO OBTAIN AN ONSTAR REPORT WITH THE DIAGNOSTIC TROUBLE CODE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CODE, BUT STILL ADVISED THE CONTACT TO HAVE FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE DEALER TO DIAGNOSE AND REPAIR THE VEHICLE. IT WAS UNCLEAR AS TO WHY THE DEALER HAD NOT ADDRESSED THE DTC INFORMATION THAT THE CONTACT PROVIDED. THE CONTACT WAS WAITING ON THE DEALER TO PROVIDE A REPAIR SOLUTION AND WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI 10956794
Jan 12, 2017Electrical system
CONSUMER RECEIVED RECALL NOTICE FROM GENERAL MOTORS. REGARDING 2014 BUICK VERANO ACCELERATOR PEDAL DEFECT. CONSUMER DOES NOT FEEL SAFE DRIVING VEHICLE. UPDATED 01/12/17*LJ UPDATED 03/02/17*LJ *CN
NHTSA ODI 10944908