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What 63 owners told NHTSA about the 2014 Buick Lacrosse Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (63)Crash / fire / injury (8)Electrical system (14)Steering (12)Airbags (8)Brakes (6)Electronic Stability Control (esc) (5)Lights (5)Engine (4)Seat belts (4)Transmission & drivetrain (4)Wheels (4)

4 of 63 complaints match · Transmission & drivetrain · clear filters

Sep 26, 2025Transmission & drivetrainSpeed control

I was driving and my car stopped then I started it back up then hesitated to go. I parked the car then tried to reverse an it kept jumping and won’t accelerate. I could have got into a major accident on the freeway. The code is giving a Transmission Control Module

NHTSA ODI 11690035

Sep 9, 2017Transmission & drivetrainSeat beltsBrakes

PASSED MULTIINSPECTION TRANSMISSION DOES NOT NOT SHIFT FROM TOURING TO SPORT MODE UNDER POWER ALSO GEARSHIFT FEELS ELASTIC LIKE A RUBBER BAND. IN MANUAL MODE PULLS WITH GEAR CHANGE ON ITS OWN VIN NUMBER DOESN'T PULL SPECIFIC INFORMATION ON VEHICLE TRIM LEATHER/CSX/PREMIUM/BASE/HL HID OR HALOGEN 9012 CURRENT BULBS NO GOG LAMPS

NHTSA ODI 11022482

Jun 28, 2016Transmission & drivetrain

TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHOOK AND JERKED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,978. UPDATED 07/26/16*LJ

NHTSA ODI 10881271

Jun 22, 2014Transmission & drivetrainBody & structureCrash

CAR ROLLED AWAY,AND THE BACK OF CAR(TRUNK,LIGHTS) WERE SMASHED. *TR

NHTSA ODI 10605005

Working with the data? Download all 63 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Buick Lacrosse Hybrid verdict →