Jan 7, 2020LightsFire
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED A BLUE PLASTIC TRIM DETACHED WITHIN THE HEADLIGHT CAUSING THE ILLUMINATION OF THE HEADLIGHT TO BE REDUCED. THE VEHICLE WAS TAKEN TO HYATT BUICK GMC LOCATED AT 922 FRONTAGE RD E, MYRTLE BEACH, SC 29577, PHONE NUMBER: 843-480-0029 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLAMP ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WAS A POSSIBLE FIRE HAZARD IF THE HEADLAMP WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
NHTSA ODI 11297693
Nov 3, 2015Lights
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS PRODUCED POOR VISIBILITY WHILE DRIVING IN THE EVENINGS. THE CONTACT HAD THE LOW BEAM HEADLIGHTS ADJUSTED TWICE BY THE DEALER, BUT THEY WERE NOT ABLE TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. ...UPDATED 05/17/17 *BF *TR
NHTSA ODI 10788073
Aug 6, 2015LightsAirbagsSeat beltsCrash
ON THE WAY HOME FROM A CELEBRATION IN OUR TOWN, I HIT A DEER. I IMMEDIATELY HEARD A LOUD COUPLE OF BANGS, NOT JUST FROM THE IMPACT AND SMOKE WAS COMING OUT FROM THE STEERING COLUMN AND GLOVEBOX. ONSTAR CALLED IMMEDIATELY AND SAID THAT MY AIRBAGS HAD DEPLOYED AND THEY ASKED IF I NEEDED HELP. THE CONCERN IS THAT THE AIRBAGS FIRED BUT DID NOT DEPLOY.
NHTSA ODI 10746634
Mar 23, 2015Lights
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE DEFECTIVE AND FAILED TO PROVIDE THE PROPER LIGHT COVERAGE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE DEALER RAISED THE HEADLIGHTS; HOWEVER, THE DEFECT WAS NOT CORRECTED. THE MANUFACTURER ADVISED THAT THE HEADLIGHT DESIGN COULD NOT BE CHANGED. THE FAILURE MILEAGE WAS 3,000. UPDATED 6/3/15*CN UPDATED 9/29/2017*CN
NHTSA ODI 10701183
Feb 7, 2015Lights
DIC SAID RIGHT FRONT HEADLIGHT OUT,TOOK TO DEALER,SAID BALLAST BURNED UP INSIDE HEADLIGHT ASSEMBLY PUT ON ORDER, WAITING FOR REPAIR AT THIS TIME. *JS
NHTSA ODI 10681953