Home · 2014 Buick Lacrosse Eassist · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
Newest first · 60 complaints · page 3 of 3
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS PRODUCED POOR VISIBILITY WHILE DRIVING IN THE EVENINGS. THE CONTACT HAD THE LOW BEAM HEADLIGHTS ADJUSTED TWICE BY THE DEALER, BUT THEY WERE NOT ABLE TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. ...UPDATED 05/17/17 *BF *TR
NHTSA ODI 10788073
WAS DRIVING THE VEHICLE AT A FAIRLY LOWER SPEED. (35 MPH). WAS UTILIZING THE CRUISE CONTROL, MOVED MY RIGHT LEG, AND DUE TO THE POSITIONING OF THE IGNITION, MY LEG BUMPED THE KEYS SLIGHTLY, WHICH CAUSED THE KEY TO TURN INTO THE POSITION WHERE THE VEHICLE WAS NO LONGER RUNNING. UPON NOTICING THAT THE ENGINE HAD STOPPED RUNNING, WAS STILL SUCCESSFULLY ABLE TO PLACE THE CAR INTO NEUTRAL AND RESTART THE VEHICLE WITHOUT CAUSING AN ACCIDENT- HOWEVER, HAD I BEEN DRIVING AT A HIGHER RATE OF SPEED, THIS COULD HAVE BEEN CATASTROPHIC.
NHTSA ODI 10764499
ON THE WAY HOME FROM A CELEBRATION IN OUR TOWN, I HIT A DEER. I IMMEDIATELY HEARD A LOUD COUPLE OF BANGS, NOT JUST FROM THE IMPACT AND SMOKE WAS COMING OUT FROM THE STEERING COLUMN AND GLOVEBOX. ONSTAR CALLED IMMEDIATELY AND SAID THAT MY AIRBAGS HAD DEPLOYED AND THEY ASKED IF I NEEDED HELP. THE CONCERN IS THAT THE AIRBAGS FIRED BUT DID NOT DEPLOY.
NHTSA ODI 10746634
IN WARM WEATHER EVENINGS CONDENSATION FORMS ON OUTSIDE OF FRONT WINDOW. BUICK SERVICE STATES MANUFACTURING/DESIGN DEFECT AND ONLY SOLUTION IS TO KEEP WINDSHIELD WIPERS RUNNING AS CANNOT SEE THROUGH FRONT WINDOW. REALLY LAME CORRECTION AS MY OTHER VEHICLES DID NOT HAVE THIS PROBLEM
NHTSA ODI 10745491
WHEN I COME CLOSE TO A CAR AHEAD AT ANY DISTANCE I HAVE IT SET AT IT WILL NOT WORN ME AND FLASH RED ON THE DASH LIKE IT IS PROGRAMED TO DO, ONLY IF A CAR IS TURNING TO THE RIGHT OR LEFT.
NHTSA ODI 10724603
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE DEFECTIVE AND FAILED TO PROVIDE THE PROPER LIGHT COVERAGE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE DEALER RAISED THE HEADLIGHTS; HOWEVER, THE DEFECT WAS NOT CORRECTED. THE MANUFACTURER ADVISED THAT THE HEADLIGHT DESIGN COULD NOT BE CHANGED. THE FAILURE MILEAGE WAS 3,000. UPDATED 6/3/15*CN UPDATED 9/29/2017*CN
NHTSA ODI 10701183
DIC SAID RIGHT FRONT HEADLIGHT OUT,TOOK TO DEALER,SAID BALLAST BURNED UP INSIDE HEADLIGHT ASSEMBLY PUT ON ORDER, WAITING FOR REPAIR AT THIS TIME. *JS
NHTSA ODI 10681953
WAS STOPPED AT A TRAFFIC LIGHT, TURNED RIGHT ONTO A BRIDGE JUST 15 TO 20 FEET AND THE FORWARD COLLISION ALERT LOCKED UP BRAKING SYSTEM. THERE WERE NO CARS IN FRONT OF ME OR BEHIND ME AT THAT TIME (THANKFULLY, BECAUSE IT WOULD HAVE CAUSED A CRASH). THE BRIDGE IS CONSTRUCTED OF STEEL AND ALSO HAS A STEEL ROAD BED. *TR
NHTSA ODI 10671664
THE INSTRUMENT PANEL WENT BLANK FOR AT LEAST 10 SECONDS BEFORE RESETTING AS THOUGH THE CAR RESTARTED, WHILE DRIVING ON I95 AT A SPEED OF 65-70 MPH. THE CAR DID NOT STALL. *TR
NHTSA ODI 10650585
CAR ROLLED AWAY,AND THE BACK OF CAR(TRUNK,LIGHTS) WERE SMASHED. *TR
NHTSA ODI 10605005
Working with the data? Download all 60 complaints as CSV · fetched from NHTSA July 27, 2026