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What 60 owners told NHTSA about the 2014 Buick Lacrosse Eassist

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (60)Crash / fire / injury (8)Electrical system (13)Steering (12)Airbags (7)Brakes (5)Electronic Stability Control (esc) (5)Lights (5)Engine (4)Seat belts (4)Wheels (4)Body & structure (3)

5 of 60 complaints match · Brakes · clear filters

May 18, 2020SteeringElectronic Stability Control (esc)Brakes

WHILE DRIVING TO WORK GOING APPROXIMATELY 55MPH IN MY 2014 BUICK LACROSSE I LOST ALL POWER STEERING. THE STABILATRAC INDICATOR CAME ALONG WITH A SERVICE ABS BRAKE LIGHT. I WAS NOT ABLE TO SET CRUISE CONTROL AS WELL. I WAS ABLE TO MAKE IT TO WORK AND HAD TO HAVE THE VEHICLE TOWED FOR SAFETY REASONS. *TR

NHTSA ODI 11324923

Nov 27, 2019SuspensionElectrical systemBrakes

PURGE VALVE SHUTTING OFF VEHICLE..DEALERSHIP CLAIM THEY REPLACE ROTORS BUT LIED..I HAVE REPLACE ON BOTH SIDE TURNING SIGNAL MIRROR 4XS..BACK LIGHTS ARE ALWAYS GETTING WATER IN THEM SEAL KEEP BREAKING.

NHTSA ODI 11282722

Mar 19, 2019AirbagsBrakesEngineCrash1 injury

WAS IN A ACCIDENT 2/16 SPEED LIMIT 40 DRIVING ON CITY STREET. CAR IN FRONT OF ME STOPPED IN MIDDLE OF THE RD AND STARTED BACKING UP TRIED TO AVOID COLLISION AND STILL HAD IMPACT. THE AIRBAGS DID NOT DEPLOY AND THE CAR ENGINE SEEMED TO ACCELERATE INSTEAD OF SLOW DOWN. I HAD THIS HAPPEN ONE TIME BEFORE WHILE BREAKING BUT THEN IT SWITCHED BACK AND DROVE NORMAL CALLED DEALERSHIP AND THEY SAID NO RECALLS. MY CAR WAS A TOTAL LOSS FRONT IMPACT NO AIRBAGS DEPLOYED

NHTSA ODI 11189957

Nov 30, 2017Electronic Stability Control (esc)Brakes

CAR HAS AUTOSTOP. WHILE WAITING ON LIGHT AND WHEN IT CHANGED CAR STALLED LIKE IT DID NOT WANT TO START UP. IT MADE THE NOISE LIKE SOMEONE TURNED THE KEY WITH THE CAR STILL ON, BUT THIS IS A KEYLESS IGNITION. IT HAS DIED THIS SEVERAL TIMES AND I HAVE TAKEN IT TO BUICK DEALER AND THEY SAY NOTHING WRONG WITH IT, IT HAS DID IT TWICE MORE SINCE THEY CHECKED IT. LAST TIME I WAS AT A FOOD DRIVE THRU AND IT STALLED MADE NOISE THEN STARTED BACK UP. VEHICLE WAS STATIONARY. IT SEEMS LIKE THE AUTOSTOP GETS STUCK AND THEIR IS A DELAY STARTING BACK UP. THAT IS DANGEROUS WHEN TURNING AT A LIGHT. PLEASE INVESTIGATE . THANK YOU

NHTSA ODI 11051378

Sep 9, 2017Transmission & drivetrainSeat beltsBrakes

PASSED MULTIINSPECTION TRANSMISSION DOES NOT NOT SHIFT FROM TOURING TO SPORT MODE UNDER POWER ALSO GEARSHIFT FEELS ELASTIC LIKE A RUBBER BAND. IN MANUAL MODE PULLS WITH GEAR CHANGE ON ITS OWN VIN NUMBER DOESN'T PULL SPECIFIC INFORMATION ON VEHICLE TRIM LEATHER/CSX/PREMIUM/BASE/HL HID OR HALOGEN 9012 CURRENT BULBS NO GOG LAMPS

NHTSA ODI 11022482

Working with the data? Download all 60 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Buick Lacrosse Eassist verdict →