What 98 owners told NHTSA about the 2014 BMW X5 Xdrive35d

The contact owns a 2014 BMW X5. The contact stated that while driving at various speeds, the contact heard an abnormal sound, and the vehicle hesitated to accelerate, causing the vehicle to jerk. No warning light was illuminated. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty driveshaft. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 65,465.

NHTSA ODI 11550483

The contact owns a 2014 BMW X5. The contact stated while his daughter was driving at approximately 55 MPH, the vehicle stalled. The contact stated that his daughter saw the drivetrain failure warning light illuminated. The contact stated that his daughter was able to pull over. The contact stated that his daughter was unable to restart the vehicle. The contact had the vehicle towed to a dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and there were metal shavings in the fuel system. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The manufacturer had been informed of the failure. The failure mileage was approximately 155,000.

NHTSA ODI 11546397

I purchased a 2014 BMW X5 on 8/31 Took possession of it 9/7 because the dealership needed to replace tires. On 9/15 while driving for about 3 minutes, the powertrain warning came on my screen and the truck began to shake. I turned around and parked in my driveway and turned the vehicle off. At which time smoke was visible from the engine area. As the smoke began to worsen, flames shot out and I called the fire department for help. I was only in possession of the vehicle for 8 days and the dealership told me that there’s nothing that they can do for me. I was within the 15 day of possession or 500 mile time window

NHTSA ODI 11545017

The owner owns a 2014 BMW x5 35d. Owner was driving 35 MPH at time of incident. Vehicle was working fine, no issues. All of a sudden, a drive train warning came up and the vehicle slowed down, stalled and shifted into neutral automatically. There was no warning or any indication prior to this, which is a bit scary. The owner was able to veer to into a parking lot. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was later towed to a BMW dealership for further testing. It was determined that the high-pressure fuel pump (HPFP) had failed and that the entire fuel system needed to be replaced due to the intrusion of metal fragments into the fuel system. The vehicle is still with the dealer after over two weeks. Currently, the owner has been charged a diagnostics fee. Costs to repair this issue are near $20k USD. Dealership advised owner that the vehicle NOT be repaired due to a high possibility of the engine having damage from metal fragments/debris. So now what?

NHTSA ODI 11540663

The contact owns a 2014 BMW X5. The contact stated while starting the vehicle, the air bag warning light illuminated. The contact stated that the warning light had become a recurring failure. The local dealer was contacted, and the contact was informed that there were no open recalls associated with the VIN. The vehicle had not been repaired. The manufacturer had been informed of the failure and informed the contact that there were no recalls associated with the VIN. The contact researched online and related the failure to NHTSA Campaign Number: 15V147000 (Air Bags). The failure mileage was 131,225.

NHTSA ODI 11538689

The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11519797

The contact owns a 2014 BMW X5. The contact stated while driving 75 MPH, the vehicle stalled and shifted into neutral(N) independently. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump was defective. The vehicle was then towed to the dealer, where it was diagnosed that the entire fuel system needed to be replaced due to the intrusion of metal fragments into the fueling system. The dealer charged a repair fee and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 65,000.

NHTSA ODI 11517497

The contact owns a 2014 BMW X5. The contact stated while driving 60 MPH, the vehicle made an abnormal sound. There was no warning light illuminated. The contact veered to the side of the road and inspected the vehicle but could not find any failure. However, as the contact continued driving, he heard an abnormal banging sound coming from underneath the vehicle. The vehicle became unstable, almost causing the contact to lose control of the steering wheel. The contact stated that he could also hear the driveshaft hitting against other components. The contact stated that metal pieces were propelled from the vehicle and cracked the windshield of another vehicle. The contact was able to pull to the side of the road with the assistance of other drivers who stopped to give assistance. There were no injuries sustained. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that the universal joint at the end of the driveshaft had sheared off, causing the front of the driveshaft to detach. The driveshaft struck and damaged the transmission and caused some engine damage also. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V138000 (Power Train). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

NHTSA ODI 11499211

The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11487208

The contact owns a 2014 BMW X5. The contact stated while driving at 30-50 MPH, the accelerator pedal was depressed but the vehicle hesitated to respond. The check engine warning light was illuminated. The contact was able to continue driving. Additionally, the contact stated that the vehicle failed to start. The contact was able to restart the vehicle after several attempts. The contact also stated that he smelled a strong oil, diesel and coolant odor inside the vehicle while driving. The contact stated that the failures reoccurred while driving at 30 MPH. The vehicle was taken to a nearby independent mechanic. The contact then noticed smoke coming out from underneath the hood. The contact later opened the hood and noticed that the engine components had melted. The independent mechanic referred the contact to the dealer. The vehicle was towed to the dealer where it was diagnosed that the fuel injectors had failed. The dealer diagnosed that the fuel injectors and intake manifolds needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

NHTSA ODI 11486946

The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that there was a remedy available for the vehicle and repairs were made.

NHTSA ODI 11483508

Front driveshaft broke at U-joint while driving Front driveshaft was showing signs of rust prior to the incident but unknown at the time that it was a more serious, known issue with the previous model. I believe this to be the exact same problem as the 2010-2013 BMW x5 E70 chassis (recall 17V-138). I saw the BMW service bulletin (unfortunately after the incident) which would have clearly shown me that my driveshaft was about to break. My vehicle is the next generation x5, 2014 4.4L with all wheel drive. It has the direct replacement driveshaft as the E70, but with the newer part number. I was driving, luckily at low speed, when the car started to vibrate (like a tire problem), then bang! clunk, clunk, clunk. The U-joint in my front driveshaft broke, smashed the transmission, exhaust and floor board causing the vehicle to be disabled. Transmission was cracked with a hole in the side of it. Cost to repair at BMW dealer exceeds $19K. BMW was unwilling to accept responsibility for the damages after working with their corporate team. They were not interested in reviewing the data as potentially part of the recall. I believe, based on what BMW knows about the previous recall and the pictures of my driveshaft a few months before it broke, this is a problem that BMW has not fixed on later models which will become more evident as they age. I suspect a possible culprit is the A/C drain line that is almost right over top of the driveshaft and likely lets cold water constantly land on the U-joint. (Design flaw) - that's my opinion. I will be happy to share any additional information to help prevent this from happening to other BMW owners. I would like to see this reviewed for consideration of an additional model range to be covered.

NHTSA ODI 11483117

The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11481163

The timing chain malfunctioned and blew out the electronic fuel pump which cause a catastrophic failure of the vehicle. It went in to low power mode came top a stop with a "drivetrain malfunction" warning. Once the car locked in park it was inoperable. I am being quoted by BMW repair $48,000 for a new engine and a new fuel system. This is a well known issue over many years with BMW. There have been class action suits in Europe on this issue.

NHTSA ODI 11466248

The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11465760

I like to report the incident with the sudden collapsing of the ECU car electronic on 01/23/2022 during night, which had raised my serious concerns regarding the car safety in general. During driving the car in the nighttime of Sunday 01/23/2022, my wife was on her way to return from Pompano, FL to her home in Plantation, FL, using the Turnpike, she experienced that ECU engine speed control had repeatedly sudden changes in engine revolutions, all indication lights at the dashboard went on and then all went off. At this moment of time, it was impossible for her, to control car speed via the accelerator pedal, since the engine speed suddenly changes from low idle to high idle, the operation of power steering and car brake system were affected as well. This unsafe situation of the car control functionality caused an unsafe situation for driving and having control over the car. It wasn’t possible for her to control engine/car speed, either the affected power steering hydraulic system and car brake system doesn’t supply the sufficient pressure to their system. In this particular moment the car was undrivable and uncontrolled, which were leading to a very dangerous situation for the driver, and it could end up in a live threating situation and accident for the driver. The service technician of BMW Holman Auto in Fort Lauderdale traced back the reason, that the ECU lost the throttle signal, due to a failure of the car battery. These is raising another question, why it doesn’t happen when starting the car, this is the moment when the highest current get drawn out from the battery, another question is, why these never happened before, when the car battery lost its capacity, because I’d to change the battery already twice since I’ve this car. Another question is regarding the ECU control logic functionality and their set up, why the engine speed needs to be accelerated, why the ECU can’t use the last actual throttle set point.

NHTSA ODI 11460842

The contact owns a 2014 BMW X5. The contact stated while driving 30 MPH, the drivetrain malfunction warning light was illuminated and the speed began to decelerate. The contact was able to drive to his residence approximately at 25 mph. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Exhaust Gas Recirculation (EGR) and the engine intake manifold to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that he experience the failure for a second time but the vehicle was not repaired. VIN tool confirms parts not available. The failure mileage was 128,185.

NHTSA ODI 11457860

The high pressure fuel pump went out causing rail pressure issues. I kept driving it, but it got progressively worse until my mechanic changed the HPFP, which I was not aware at the time had an extended warranty. BMW refuses to pay for the part because they did not do the installation.

NHTSA ODI 11453606

Failure of high pressure fuel pump.

NHTSA ODI 11452048

Failure of High Pressure Fuel pump. My vehicle has low mileage, and BMW has had issues with High pressure fuel pump with same engine as my vehicle. I feel this defect is extended to more vehicles than was stated BMW.

NHTSA ODI 11446161

Failed fuel pump. Car became very jumpy and could no longer drive it. Thick black smoke.

NHTSA ODI 11428565

WATER KEEPS COMING INSIDE THE CAR EVERY TIME ITS RAINING OUTSIDE ,I TOOK THE CAR TO A BMW DEALERSHIP AND THEY FIXED STAYING THAT THE ROOF DRAINS WERE CLOGGED, AFTER A MONTH AGAIN WATER INSIDE MY CAR AFTER THE RAIN ,I TOOK MY CAR BACK TO THE DEALERSHIP AND THEY FIXED AGAIN THEY CHARGED ME EVEN THOUGH I HAD A WARRANTY , NOW AFTER COUPLE OF MONTHS AGAIN WATER INSIDE THE CAR AFFECTING THE ELECTRIC UNDER THE PASSENGER SEAT AND ALL OVER THE CAR , PLEASE LOOK IN TO THIS MATTER THIS WAS A 90K BMW ,WE HAVE KIDS TRAVELING INSIDE THE CAR AND WE DON'T WANT THE ELECTRIC OR AIRBAGS TO GET ON FIRE OR EXPLODE, THANK YOU WE APPRECIATE IT .

NHTSA ODI 11397038

WITH ONLY 66,000 MILES , THIS IS MY SECOND BMW DIESEL THAT REQUIRES A REPLACEMENT SCR ACTIVE TANK AT A COST IN EXCESS OF $2,000 SO THE ADDITIVE CAN BE MEASURED. THE OLDER VERSION OF THE X5 RECEIVED A WARRANTY EXTENSION, BUT NOT THE CURRENT MODEL EVEN THOUGH THE PROBLEM PERSISTS. SHAMEFUL.

NHTSA ODI 11395308

WAS DRIVING AND SAW MANY RANDOM WARNING LIGHTS GOING OFF IN THE CAR THEN SMOKE FILLED THE CABIN. I STOPPED WENT TO THE REAR OF THE VEHICLE OPENED THE TRUNK AND NOTICED AN ACTUAL FIRE COMING FROM THE SIDE WALL COMPARTMENT THAT HOLD THE CAR JACK. AFTER A COUPLE OF MINUTES THE ENTIRE INSIDE OF THE CAR WAS ENGULFED IN FLAMES.

NHTSA ODI 11387295

MY CAR WAS PARKED IN FRONT OF MY HOME AND THE NEXT MORNING AFTER A HEAVY RAINSTORM, BOTH THE FRONT DRIVER AND FRONT PASSENGER FOOT WELL WERE FILLED WITH WATER. THIS IS A BIG ISSUE SINCE THE CARPET IS WET AND A RIPE BREADING GROUND FOR MOULD. THIS ISSUE IS CONCERNING SINCE I WOULD EXPECT A BMW VEHICLE TO HAVE NO OPPORTUNITY FOR LEAKING WATER FROM THE OUTSIDE.

NHTSA ODI 11383448