Home · 2014 BMW X5 Xdrive35d · Complaints

What 98 owners told NHTSA about the 2014 BMW X5 Xdrive35d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (98)Crash / fire / injury (14)Fuel system (20)Engine (16)Body & structure (15)Electrical system (15)Transmission & drivetrain (12)Fuel System, Diesel (11)Airbags (6)Engine & cooling (5)Brakes (4)Speed control (4)

14 of 98 complaints match · crash/fire/injury only · clear filters

Sep 17, 2023EngineFire

I purchased a 2014 BMW X5 on 8/31 Took possession of it 9/7 because the dealership needed to replace tires. On 9/15 while driving for about 3 minutes, the powertrain warning came on my screen and the truck began to shake. I turned around and parked in my driveway and turned the vehicle off. At which time smoke was visible from the engine area. As the smoke began to worsen, flames shot out and I called the fire department for help. I was only in possession of the vehicle for 8 days and the dealership told me that there’s nothing that they can do for me. I was within the 15 day of possession or 500 mile time window

NHTSA ODI 11545017

Jan 9, 2021Electrical systemFire

WAS DRIVING AND SAW MANY RANDOM WARNING LIGHTS GOING OFF IN THE CAR THEN SMOKE FILLED THE CABIN. I STOPPED WENT TO THE REAR OF THE VEHICLE OPENED THE TRUNK AND NOTICED AN ACTUAL FIRE COMING FROM THE SIDE WALL COMPARTMENT THAT HOLD THE CAR JACK. AFTER A COUPLE OF MINUTES THE ENTIRE INSIDE OF THE CAR WAS ENGULFED IN FLAMES.

NHTSA ODI 11387295

Oct 12, 2020Speed controlBrakesCrash

2014 BMW X5 XDRIVE. AS I AM ENTERING A PARKING SPOT, MOVING FORWARD, I STEPPED ON THE BRAKE TO STOP MY CAR, AND INSTEAD OF DOING THAT, THE ENGINE REVVED UP AND ACCELERATED QUICKLY. TRIED TO CLICK PARKING BUT THE CAR HARD STOPPED BECAUSE IT HIT THE ROCK IN THAT AREA IN FRONT OF ME. ABLE TO PUT IT INTO PARKING AFTER IT HIT THE ROCK. FRONT RIGHT BUMPER DAMAGED PRETTY SEVERELY. FORTUNATELY NO ONE HURT BUT IF WE ROLLED PAST THE ROCK ALL 5 OF US WOULD HAVE BEEN DEAD AS THERE IS A VALLEY INFRONT OF US. SIMILAR THING HAPPENED 10 MONTHS BACK WHEN WE ARE AT A TRAFFIC SIGNAL ENGINE REVVED UP AND MOVED FORWARD. WHEN WE CALLED LOCAL DEALERSHIP THEY SAID NO RECALLS AT THAT TIME.

NHTSA ODI 11363960

Mar 9, 2019Transmission & drivetrainElectrical systemEngineFire

DRIVING THE FOR 18 MILES UP A MOUNTAIN ROAD TO A SKY RESORT ON SNOW COVERED ROAD. NEVER EXCEEDED 20 MPH BECAUSE OF CONDITIONS. DURING THE TRIP THE BRAKE SYSTEM LIGHT CAME ON AND SCREEN SAID USE CAUTION. PARKED THE CAR AT THE PARKING LOT, TURNED IT OFF. TURNED IT BACK ON AND IT SEEMED OK, THE ERROR MESSAGE WAS GONE. WENT TO OUR ROOM. 20 MINUTES LATER THE SHERIFF CALLS AND SAID MY CAR IS ON FIRE. IT WAS A TOTAL LOSS.

NHTSA ODI 11185562

Feb 19, 2019Fire

OUR BMW X5 2014 HAD A SUDDEN SPONTANEOUS FIRE WHICH ENGULFED THE ENTIRE CAR WHEN IT WAS DRIVEN ON THE HIGHWAY.

NHTSA ODI 11181234

Nov 21, 2017Electrical systemElectronic Stability Control (esc)Fire

ON OCTOBER 18, 2017 AT APPROXIMATELY 7:50PM, MY 2014 BMW X5 SPONTANEOUSLY IGNITED IN MY GARAGE - THE FIRE FROM THE EXPLOSION DESTROYED ALL CONTENTS IN MY GARAGE, INCLUDING A SECOND CAR AND THE FIRE AND SMOKE DAMAGE DESTROYED THE HOUSE AND MOST OF THE CONTENTS. THE VEHICLE WAS TURNED OFF AND PARKED IN MY GARAGE; THE GARAGE WAS CLOSED. I PARKED THE CAR IN MY GARAGE AT 7:30PM AND THE EXPLOSION HAPPENED AROUND 7:50PM. THE CAR WAS IN PERFECT CONDITION, I HAD JUST PURCHASED IT ON JUNE 27, 2017, IT WAS CERTIFIED WITH 16,000 MILES ON IT AND I ONLY PUT 5000 MILES ON IT WITHIN THAT 3.5 MONTH TIME PERIOD. THERE WERE NO SIGNAL OR WARNING INDICATORS ON, EVER; IT WASN'T EVEN DUE FOR AN OIL CHANGE. THE CAR DROVE FINE THAT DAY AND NOTHING WAS AMISS. THE FIRE INVESTIGATORS ARE FAIRLY CERTAIN THE ABS CONTROL UNIT (A PART MANUFACTURED BY BOSCH) WAS FAULTY AND SHORTED, THUS CAUSING THE FIRE. THE INVESTIGATOR SAID THIS IS THE 150TH CASE HE'S SEEN OF THIS SPECIFIC CONTROL UNIT STARTING A FIRE. I WAS IN THE SHOWER DURING THE EXPLOSION, MY TWO AUTISTIC CHILDREN, AGES 7 AND 10, WERE SLEEPING. (MY HUSBAND WAS NOT HOME AT THE TIME). THANKFULLY I WAS ABLE TO ESCAPE WITH MY CHILDREN UNHARMED. THE WHOLE EXPERIENCE HAS BEEN INCREDIBLY TRAUMATIC FOR MY TWO CHILDREN, BOTH OF WHOM HAVE SEVERE AUTISM. WE MOVED INTO A NEW HOME, BUT MOST OF OUR BELONGINGS HAVE BEEN DESTROYED AND WE ARE LITERALLY STARTING FROM SCRATCH. HERE ARE SOME LINKS TO THE NEWS REPORTS: HTTP://WWW.CBS8.COM/STORY/36634964/FAMILY-ESCAPES-HOUSE-FIRE-IN-CARMEL-VALLEY HTTPS://WWW.NBCSANDIEGO.COM/NEWS/LOCAL/HOUSE-FIRE-IN-CARMEL-VALLEY-451540633.HTML I WILL ALSO ATTACHED PHOTOS AND THE FIRE REPORT. THANK YOU

NHTSA ODI 11047671

May 31, 2017Electrical systemEngineFire

ON THE NIGHT OF MAY 5TH, 2017, WHILE I WAS DRIVING MY 2014 BMW X5, AT THE MILEAGE OF 6800 MILES. A BURNING SMELL CAME OUT FIRST. 2 MINUTES AFTER THE SMOKE CAME OUT. I ASKED MY KIDS GET OUT OF THE CAR. ANOTHER 2 MINUTES LATER, THE FIRE CAME OUT FROM THE BOTTOM OF THE ENGINE. THE FIRE WAS TOO BIG THEN WE CALLED SEATTLE FIRE DEPARTMENT TO EXTINGUISH IT. SO FAR, GEICO SAID THIS CAR IS TOTALED. BUT BMW NORTH AMERICA DID NOT PAY TOO MUCH CARE WITH THIS ACCIDENT. JUST SAYING THE PRIMARILY RESPONSIBILITY IS GEICO DESPITE I KEEP TO REMINDER HER "MY CAR IS UNDER WARRANTY". AS OF TODAY, I HAVE HEARD NOTHING FROM BMW NORTH AMERICA TELLING WHAT TO DO FOR ME. GEICO RENT A TEMP CAR FOR ME.

NHTSA ODI 10992583

May 11, 2017Fire

MY CAR CAUGHT ON FIRE BY ITSELF WHILE I WAS DRIVING ON A SUBURBAN STREET WITH THE ENTIRE FAMILY IN THE CAR. IT WAS QUICKLY CONSUMED BY FLAMES. I STOPPED AT AN INTERSECTION AND WE ALL GOT OUT THANKFULLY.

NHTSA ODI 10984858

Feb 7, 2017Visibility & wipers2 injuries

TL* THE CONTACT OWNS A 2014 BMW X5. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL BANG SOUND EMITTED FROM THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED THAT THE SUN ROOF EXPLODED FROM WITHIN THE VEHICLE. THE CONTACT AND THE DRIVER SUSTAINED HEARING LOSS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SUN ROOF WAS REPLACED; HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

NHTSA ODI 10950065

Sep 21, 2015Body & structureFire

TL* THE CONTACT OWNS A 2014 BMW X5. WHILE DRIVING 25 MPH, THE CONTACT SMELLED A BURNING ODOR. ONCE THE VEHICLE WAS PARKED IN THE DRIVEWAY, A FIRE OCCURRED AND BURNED THE INSIDE OF THE VEHICLE. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 16,000.

NHTSA ODI 10766697

Sep 21, 2015Body & structureFire

TL* THE CONTACT OWNS A 2014 BMW X5. WHILE DRIVING 25 MPH, THE CONTACT SMELLED A BURNING ODOR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE INTERIOR CAUGHT FIRE. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. NO FURTHER DETAILS WERE AVAILABLE FOR THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000.

NHTSA ODI 10766699

Aug 14, 2015Electrical systemFire

CAR STALLED WHILE DRIVING DOWN THE INTERSTATE. CAR WENT INTO NEUTRAL AND WE WERE ABLE TO PUSH BUTTON START. EXITED THE INTERSTATE AND STAYED ON SERVICE TO REMAIN SAFE. PASSENGER RESTRAINT SYSTEM NOTIFICATION APPEARED STATING TO REMAIN IN SAFETY BELTS AND CONTACT SERVICE CENTER. CAR HAD BAD SMELL AND SMOKE CAME FROM REAR HATCH. CAR IN FLAMES IN LESS THAN ONE MINUTE. WE HAVE POLICE REPORT, VIDEO, PICTURES, INSURANCE REPORTS ETC. BMW NEEDS TO BE ACCOUNTABLE AND OTHERS WARNED ABOUT THESE HAZARDS,

NHTSA ODI 10748783

Mar 5, 2015AirbagsCrash1 injury

I AM REPORTING TO YOU AN ACCIDENT I SUFFERED LAST WEDNESDAY, FEBRUARY 25, 2015 WITH MY 2014 BMW X5. IN THE ACCIDENT, I SLID ON ICE ON THE ROAD FOR MORE THAN 150 FEET AND THEN WENT OFF THE SIDE OF THE MOUNTAIN, BECAME AIRBORNE, BROKE THROUGH TREES, AND THEN EVENTUALLY CRASHED INTO A CONCRETE WELLHOUSE ABOUT 50' DOWN THE MOUNTAIN. THE IMPACT BY THE CONCRETE WELLHOUSE CAUSED MY ENTIRE FRONT DRIVER'S SIDE AND DRIVER'S DOOR AND LEFT FRONT TO BE DAMAGED. THE DAMAGE IS VERY SIGNIFICANT. WHEN I FINALLY STOPPED, THE COMPUTER SCREEN ON THE CAR SAID "AIRBAG FAILURE/MALFUNCTION." I HAVE SUFFERED INJURIES BECAUSE OF THE FALL AND THE IMPACT TO MY NECK, BACK, SHOULDER, ARM, ETC. I AM EXTREMELY CONCERNED THAT MY CAR, SUPPOSEDLY AN INCREDIBLY SAFE AND SMART VEHICLE, FAILED TO PROTECT ME WITH THE DEPLOYMENT OF THE AIRBAGS. *TR

NHTSA ODI 10692275

Feb 10, 2015Electronic Stability Control (esc)Crash

VEHICLE BECAME UNCONTROLLABLE AT LESS THAN 5 MPH CAREENING SIDEWAYS DOWN A SLIGHT GRADE WHILE INCREASING SPEED UNTIL CRASHING HEAD-ON INTO A RETAINING WALL. A CD OF THE INCIDENT TAKEN FROM VIDEO SURVEILLANCE IS ENCLOSED. CONDITIONS: LIGHT SNOW, TEMP . MID 30'S. INITIAL CRASH TAKES PLACE @ 12;11 PM. SECONDARY CRASH (DURING ATTEMPTS TO REMOVE THE VEHICLE) TAKES PLACE @ 12:14 PM. THIS VEHICLE IS EQUIPPED WITH FULL TIME 4-WHEEL DRIVE, TRACTION CONTROL AND THE BMW X DRIVE SYSTEM TOUTED BY THEM AS THE BMW ALL-WHEEL DRIVE SYSTEM, XDRVE, ENSURES BMW HAS THE BEST POSSIBLE TRACTION AT ALL TIMES, ENHANCING AGILITY AND KEEPING YOU SAFELY ON TRACK. IN REALITY THIS VEHICLE WAS SO UNSTABLE DURING THIS INCIDENT THAT RECOVERY WAS IMPOSSIBLE WITHOUT THE ASSISTANCE OF A NEW STRAP AND UTILITY TRACTOR. THIS ROADWAY HAD BEEN PLOWED AND SUCCESSFULLY NEGOTIATED BY FOUR OTHER VEHICLES-INCLUDING A FEDEX DELIVERY TRUCK WITHIN THE PREVIOUS TWO HOURS. COLLISION DAMAGE, GREATER THAN $5,000. PROPERTY DAMAGED, TO BE DETERMINED. WE ARE EXTREMELY CONCERNED ABOUT THE HANDLING CHARACTERISTICS OF THIS VEHICLE AND URGE YOU TO INVESTIGATE. MY WIFE IS NO AFRAID TO DRIVE IT AND I BELIEVE IT TO BE A FATALITY WAITING TO HAPPEN. IT HAS EXHIBITED SIMILAR LOSS OF CONTROL ON OTHER OCCASIONS DURING LIGHT SNOW. ....UPDATED 04/02/15 *BF

NHTSA ODI 10703660

Working with the data? Download all 98 complaints as CSV · fetched from NHTSA July 28, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 BMW X5 Xdrive35d verdict →