What 7 owners told NHTSA about the 2014 BMW 228i Xdrive

The contact owns a 2014 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11673490

Horn failure. Took the car to an independent BMW repair shop and found a blown fuse and said both the high pitch and low pitch have gone bad and need replacement at a cost of $850!

NHTSA ODI 11671345

Manufacturer has no updates on providing a repair for the recall they've issued for the Engine Coolant Pump.

NHTSA ODI 11652438

What component or system failed or malfunctioned, and is it available for inspection upon request? Highly disappointed in BMW for a severe safety issue. My pregnant wife was driving this car. The plastic fuel tank started leaking which was very very scary. There is no sensor or alert on the car to notify of this. Our mechanic suggested that this was a manufacturing problem. There was no damage to the car (e.g. no accident or bump). This was apparently a spontaneous failure caused by poor manufacturing and design quality. This is a dangerous condition. How was your safety or the safety of others put at risk? Fuel was leaking out of the vehicle and it could have easily started a fire with passengers inside or bystanders nearby. Has the problem been reproduced or confirmed by a dealer or independent service center? This issue was confirmed as a known problem by BWM. I cannot explain why they did not send notification to owners - this is clearly a safety issue. I called the dealership in Irvine CA and they gave me the runaround. I brought the car to an independent mechanic who confirmed the fuel tank was leaking through a poor weld (its plastic). Once the issue was confirmed I called the BMW dealer again. They again gave me the runaround. Later I discovered there was a "warranty extension" issued. I submitted a reimbursement request for the $1300 repair but BWM denied it. They say the repair was completed in October 2022, but they won't pay for repairs made after April 2022. This is nonsense. NTSB should intervene. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I saved the tank and have photos. BMW did not take responsibility and the tank was eventually discarded. BMW confirmed that they are aware of this safety issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None. BMW did not notify customers.

NHTSA ODI 11625039

I OWN A 2014 228I COUPE, BUILD DATE 03/2014 - THE BOLTS SECURING THE POWER STEERING MOTOR TO THE RACK HAVE SNAPPED LEADING TO A POWER STEERING FAILURE. THIS FAILURE IS CONSISTENT WITH: BMW TIS SERVICE BULLETIN # SI B01 26 18 I CALLED BMW TO REPORT THE PROBLEM AND WAS TOLD THAT DESPITE THE FACT THAT THE BULLETIN DESCRIBES MY CAR AS BEING EFFECTED, MY VIN IS NOT LISTED IN THE PART SPECIFIC EXTENDED WARRANTY AND I WOULD BE FORCED TO PAY FOR THIS SAFETY RELATED DEFECT OUT OF MY OWN POCKET. MY PART NUMBER, LOCATION, SYMPTOMS, FAILURE TYPE, CAR MAKE MODEL AND BUILD DATE ALL MATCH THE CRITERIA FOR THE PART SPECIFIC EXTENDED WARRANTY. THE FIRST BOLT FAILED IN MAY 2019, THE SECOND BOLT THAT I CAN SEE SOMETIME IN APRIL OR MAY 2020. THE CAR CAN CURRENTLY STEER, BUT WITH A LOT OF NOISE FROM THE POWER STEERING MOTOR, AND WITHOUT ANY POWER STEERING ASSISTANCE. THE FAILURE WAS FIRST NOTICED WHILE STOPPED IN MY DRIVEWAY, ABOUT TO PULL OUT. I HAVE NOT YET BROUGHT MY CAR IN TO BMW BECAUSE I WOULD LIKE TO ENSURE THAT MY CAR FALLS UNDER THE EXTENDED WARRANTY BEFORE I DO. *TR

NHTSA ODI 11323356

TL* THE CONTACT OWNS A 2014 BMW 228I. WHILE DRIVING AT APPROXIMATELY 65 MPH, A WARNING MESSAGE ILLUMINATED STATING THAT A FAILURE OCCURRED AND TO PLEASE GO TO THE NEAREST SERVICE CENTER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500. UPDATED 05/06/16*LJ *CN

NHTSA ODI 10760994

THE ACCIDENT HAPPENED WHILE I WAS DRIVING HOME FROM THE DEALER. WHILE DRIVING UP A HILL A SUV THREE CARS IN FRONT OF ME SLAMMED ON THEIR BRAKES AND STOPPED IN THE MIDDLE OF A TWO LANE ROAD TO MAKE A LEFT HAND TURN. THE OTHER TWO SUV'S IN FRONT OF ME WERE FORCED TO HIT THEIR BRAKES HARD. FROM A SPEED OF 35 MPH AND A FOLLOWING DISTANCE OF FOUR CAR LENGTHS I APPLIED THE BRAKES. NOTHING HAPPENED. AS I APPLIED THE BRAKES HARDER THE CAR STILL FAILED TO SLOW DOWN OTHER THAN FOR THE SLIGHT BIT FROM GOING UP HILL. I WAS FORCED TO FULLY DEPRESS THE BRAKE PEDAL, BUT STILL NOTHING HAPPENED. MOMENTS LATER I IMPACTED THE REAR OF THE THIRD CAR THAT HAD STOPPED IN FRONT OF ME. AS A RESULT OF THE ACCIDENT MY CAR REQUIRES EXTENSIVE REPAIRS TO THE FRONT END. THE TWO CARS IN FRONT WERE NOT INVOLVED IN ANY COLLISION. AFTER THE ACCIDENT THERE WERE NO SKID MARKS THAT WOULD HAVE INDICATED THE BRAKE HAD LOCKED UP AND THE AIRBAGS DID NOT DEPLOY. *TR

NHTSA ODI 10630202