What 85 owners told NHTSA about the 2013 Volvo S60 Recharge

Car has had regular oil changes and was well below the recommended time for the next change when the engine began knocking in September. I took the car for inspection at a Volvo mechanic repair shop and was told all of the oil was gone and engine is damaged beyond repair. No engine or oil indicator light came on to warn me that the oil was low. I understand the 2011-2012 models were recalled for this issue and apparently the problem continued to the 2013 model. The car has low mileage and I am shocked that it is now effectively totaled. I am now without a vehicle and feel that Volvo should have to correct the situation and that a recall should be issued.

NHTSA ODI 11435763

Water was dripping onto my lap while I was driving (distracting), as well as obstructing my vision while it ran down the inside of the glass. Took the car to the volvo dealership and found the windshield was loose. Had to pay to have the windshield replaced for safety reasons.

NHTSA ODI 11430967

I had a 2008 volvo s60 and now i have a 2013 volvo s60. And the same exact thing happened with both of them. Both cars had more than half a tank of gas and while driving on the freeway they started to stutter and then the car just shut off while i was driving. I was lucky to be close to an exit and i had to let the car role on nuetral till i was safe away from any traffic. If i want close to an exit you can just imagine what would of happened. When i tried to turn the car on it wouldn't start anymore. I have done knowledge on working on cars and new it was a fuel problem. Upon checking i noticed that the fuel rail didn't have any fuel pressure. On my 2008 the problem was the fuel pump module. On my 2013 its a newer car so i don't really know much about it. Only had it for 2 weeks. And now it got towed and is at the dealer where i bought it from to get checked by their mechanic. There must be a problem with s60's to have happened to both s60's I've owend.

NHTSA ODI 11424893

very high oil consumption. has gotten worse past 20000 miles. vehicle has about 82000 miles now. im having to add 6 to 8 quarts of oil in between oil changes

NHTSA ODI 11420508

For the last year or so I have been experiencing a leak on the passenger side coming from the windshield. It is quite noticeable after heavy rain and even going through the carwash. The water has damaged the interior material right behind the sun visor. As a result, I glued it a few times but of course it is not staying because of the continual rain. I also have to keep a Damp Rid underneath the passenger seat because the car smells damp and musky after it has rained and being closed up. On one occasion, my passenger had been put at risk because they got soaked really bad during a rain storm and became ill. Unfortunately, there was nothing I could do about it and as you can imagine, my passenger was extremely upset.

NHTSA ODI 11418426

CARBON MONOXIDE AND HYDROGEN CYANIDE WAS LEAKING INTO THE CABIN OF THE CAR FROM A LOOSE BOLT ON THE TURBO. NO WARNING LIGHTS OR ANYTHING - EXTREMELY DANGEROUS AND NOW WITH A CAR THAT IS EXPENSIVE TO FIX AND UNABLE TO SELL UNLESS COMMITTED TO FIXED.

NHTSA ODI 11402815

RECALL NOTICE SENT AND RECEIVED BY MYSELF. AN APPOINTMENT WAS MADE FOR CORRECTIVE ACTION BY THE DEALER. WHEN CAR BROUGHT FOR SERVICE ON SCHEDULED DATE, WAS TOLD THAT THE CORRECTIVE PART WAS NO LONGER AVAILABLE, AND THERE WAS NO TIME FRAME FOR STOCK REPLACEMENT TO CORRECT THE THE RECALL ISSUE BY VOLVO. UNKNOWN WHEN THIS WOULD TAKE PLACE. NO CORRECTIVE ACTION RECEIVED BY THE DEALER OR VOLVO.

NHTSA ODI 11398164

MY CAR STARTED MAKING THIS KNOCKING NOISE. I CHECKED THE OIL AND IT WAS COMPLETELY GONE. THE OIL LIGHT NEVER CAME ON. NOW I'M TOLD THE ENGINE IS GONE. WHEN I LOOKED UP MY MODEL AND YEAR IN COMPLAINTS IT WAS REPORTED THIS WAS A PROBLEM BUT A RECALL HAS NOT BEEN ISSUED.

NHTSA ODI 11395683

WE BELIEVED THE 2013 VOLVO S60 WAS LEAKING OIL BUT THE MECHANIC FROM LOCAL SERVICE STATION DID NOT FIND A LEAK. THE LOCAL MECHANIC CALLED BOSTON VOLVO SERVICE AND WAS INFORMED THAT THE VOLVO S60'S HAS PISTON RING PROBLEMS AND TO BRING THE VEHICLE TO BOSTON VOLVO FOR CONFIRMATION. BOSTON VOLVO CONFIRMED VEHICLE HAS THE OIL CONSUMPTION PROBLEM.

NHTSA ODI 11389258

TL* THE CONTACT OWNS A 2013 VOLVO S60. THE CONTACT STATED THAT OIL WAS SEEPING INTO THE ENGINE COMPARTMENT CAUSING THE VEHICLE TO CONSUME A MINIMUM OF 2 TO 3 QUARTS OF OIL DAILY. THE CONTACT HAD TO ADD 2 TO 3 QUARTS OF OIL PER DAY. THE CONTACT HAD CONTACTED CHERRY HILL VOLVO CARS (1810 RTE 70 W, CHERRY HILL, NJ 08002, (856) 665-4050) AND THE CONTACT WAS INFORMED THAT FAILURE COULD BE RELATED TO THE COILS OR THE PISTONS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

NHTSA ODI 11388806

THIS RELATES TO RECALL R10029 WHICH I WAS NOTIFIED OF LAST SUMMER. I RECEIVED A FOLLOW UP LETTER IN DECEMBER AND CALLED TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL ADDRESSED ON JANUARY 18. WAS TOLD PARTS WILL NOT BEEN IN UNTIL MARCH AND THAT I SHOULD CALL BACK. SEEMS LIKE POOR CONCERN FO RTHIS SAFETY DEFECT.

NHTSA ODI 11388683

TL* THE CONTACT OWNS A 2013 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS AN ABNORMAL NOISE UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED INTO THE DRIVEWAY WHERE HER HUSBAND CHECKED THE OIL LEVELS. THE CONTACT STATED THAT THE OIL PRESSURE WARNING WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED AND THE MECHANIC DETERMINED THAT THERE WAS AN OIL CONSUMPTION FAILURE. THE CONTACT STATED THAT FOUR QUARTS OF OIL WAS ADDED IN THE VEHICLE HOWEVER, THE FAILURE RECURRED. THERE WERE NO OIL LEAKS VISIBLE. DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ODI 11375275

I HAVE OWNED MY 2013 S60 VOLVO FOR 3.5 YEARS. ABOUT 2 YEARS AGO, I STARTED NOTICING THAT MY CAR WAS BURNING/ CONSUMPTION AN EXCESSIVE AMOUNT OF OIL BETWEEN OIL CHANGE INTERVALS. I GET MY OIL CHANGED ON THE RECOMMENDED SCHEDULE, BUT I ALWAYS HAVE TO ADD OIL BEFORE THE NEXT SCHEDULED SERVICE. I STARTED DOING RESEARCH AND IT APPEARS THAT A RECALL WAS DONE FOR SOME CARS, BUT MY VIN WAS NOT INCLUDED. IT ALSO APPEARS THAT MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEM. PEOPLE PAY A LOT OF MONEY FOR THESE CARS AND TO HAVE A MAJOR COMPONENT FAILURE IS NOT ACCEPTABLE. I AM REQUESTING THAT YOU REVIEW AND EXPAND THIS RECALL INCLUDING MY CAR AND THE HUNDREDS OF CARS WITH THE SAME DEFECTS. HTTPS://WWW.CARPROBLEMZOO.COM/VOLVO/S60/ENGINE-BURNING-OIL-PROBLEMS.PHP HTTPS://VOLVO.OEMDTC.COM/312/HIGH-OIL-CONSUMPTION-2013-2016-VOLVO

NHTSA ODI 11373090

I RECENTLY HAD A RECALL ON A VOLVO FOR DOOR LATCHES. WHEN LOOKING AT OTHER RECALLS, I FOUND THAT THE OIL PRESSURE LIGHT ON MY VEHICLE, INDICATING LOW OIL PRESSURE, WAS A RECALL ON A PRIOR YEAR, SAME MAKE AND MODEL. I DID FURTHER RESEARCH AND DISCOVERED THAT THE CAR HAD A POSSIBLE RECALL OF THE WRONG DATE OF MANUFACTURE. I WAS ASSURED BY VOLVO THAT MY VEHICLE WAS NOT AFFECTED; HOWEVER, IT IS HAVING THE SAME ISSUES, WAS THE SAME MAKE AND MODEL, SAYS IT WAS MADE IN THE SAME CITY, AND I HAVE HAD ISSUES WITH THE TITLE ALONG WITH GETTING AN ORIGINAL DATE OF SELL FOR THE VEHICLE. I BOUGHT IT FROM A BUY HERE, PAY HERE PLACE, AND IT HAD AN YELLOW X ON THE INSIDE OF THE DRIVERS SIDE DOOR. I THINK IT WAS AFFECTED BY THE PRIOR RECALL AND THAT I CAN NOT GET ALL THE NEEDED RECALLS BECAUSE THE PRIOR MISPRINT OF THE YEAR WAS NEVER CORRECTED BEFORE IT WAS SOLD TO THE DEALER.

NHTSA ODI 11350364

LACK OF WARNINGS ON LOW OIL PRESSURE. MY CAR GIVE NO OIL SIGNAL WARNING LIGHT ON WHEN CAR HAVE ZERO OIL IN IT. PHONE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11330726

I RECEIVED TWO SAFETY RECALL NOTICES (MARCH AND APRIL) FOR RECALL R89978. "THE DOOR LATCHES CAN WEAKEN MAKING IT DIFFICULT TO LATCH THE DOOR OR WORSE DRIVE THE CAR BELIEVING THAT THE DOOR IS SECURELY CLOSED WHEN IT'S NOT." IN THE VOLVO RECALL LETTER, IT STATES TO CALL THE DEALER TO SCHEDULE THE REPAIR AT NO COST. IT'S ALMOST JUNE AND MY DEALER HAS NOT RECEIVED THE PARTS FROM VOLVO. THEY HAVE NO IDEA WHEN THEY'LL RECEIVE PARTS FROM VOLVO. THIS IS THE ONLY CAR I HAVE ACCESS TO AND I DON'T FEEL SAFE. *TR

NHTSA ODI 11326212

THE VEHICLE SHIFTS ERRATICALLY IN STOP AND GO TRAFFIC WITH FREQUENT SURGES AND JOLTS AT LOW GEARS. THIS ALSO OCCURS AT HIGHER TEMPERATURES (AFTER DRIVING FOR A WHILE ON HOT DAYS) AND DURING STOP AND GO TRAFFIC ON HOT DAYS. TRANSMISSION ENGAGES SLOWLY AFTER A FULL STOP AND OFTEN WITH A JERK, ESPECIALLY FELT WHEN STOPPED AT AN INCLINE. ALL OF THESE JERKS AND JOLTS OCCUR AROUND GEARS 1 OR 2 AND DURING STOPPING OR STARTING FROM STOP.

NHTSA ODI 11321927

THERE IS A 'KNOWN ISSUE WITH THE PISTON RINGS' THAT CAUSES THE VEHICLE TO BURN THROUGH OIL. PLEASE SEE THE ATTACHED. I, AND ALL THE OTHER UNSUSPECTING VOLVO PURCHASERS I AM SURE, WOULD VERY MUCH APPRECIATE ATTENTION TO THIS MATTER. THANK YOU FOR YOUR TIME.

NHTSA ODI 11309671

TL* THE CONTACT OWNS A 2013 VOLVO S60. THE CONTACT STATED AFTER ENTERING THE VEHICLE HE WAS UNABLE TO ROLL DOWN THE WINDOWS OR LOCK THE DOORS. THE VEHICLE WAS TAKEN TO (VOLVO CARS RICHMOND 7211 W BROAD ST, RICHMOND, VA 23294), TO BE DIAGNOSED. THE DIAGNOSIS WAS THE VEHICLE HAD SEVERE RUST AND CORROSION WHICH CAUSED THE WIRING TO BE REPLACED. AFTER THE WAS REPAIRED THE VEHICLE STILL EXPERIENCED A FAILURE WITH THE REMOTE ACCESS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V849000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 11302987

THE CAR HAS BEEN HAVING AN OIL CONSUMPTION ISSUE. TRYING TO STAY AHEAD OF IT, I WAS CHANGING THE OIL EVERY 5K WITH FULL SYNTHETIC. WHILE DRIVING ON THE HIGHWAY, THE CAR STARTED VIBRATING, I RECEIVED A MESSAGE "REDUCE SPEED OR SHIFT UP", AND A BLINKING CHECK ENGINE LIGHT. ULTIMATELY DUE TO THE HIGH OIL CONSUMPTION I HAD A BENT VALUE AND NO COMPRESSION OUT OF THE 4TH CYLINDER. VOLVO DID NOT ASSIST IN THE REPAIRS OR ACKNOWLEDGE ANY MANUFACTURING ISSUE SINCE THE CAR WAS NOT REGULARLY SERVICED BY A CERTIFIED VOLVO DEALERSHIP AND THE WARRANTY EXPIRED 3 MONTHS EARLIER.

NHTSA ODI 11298184

VEHICLE WAS STATIONARY WHEN I DID NOTICE THE DRIVER'S SIDE DOES NOT LOCK PROPERLY (CAR DOES NOT BEEP WHEN LOCKING AS USUAL). IN ORDER FOR THE DOOR TO LOCK PROPERLY, THE DRIVER'S DOOR NEEDS TO BE CLOSED MUCH HARDER THAN USUAL, TECHNICALLY SLAMMED SHUT. IN ORDER TO OPEN THE DRIVER'S SIDE OF THE DOOR, I NEED TO EITHER USE THE MANUAL KEY OR ENTER THROUGH THE PASSENGER DOOR, PROPPING OPEN THE DOOR THAT WAY. THIS IS CAUSING A SAFETY/SECURITY CONCERN, AS I NEED THE VEHICLE TO BE LOCKED AT ALL TIMES.

NHTSA ODI 11297882

THE TRUNK WOULD NOT OPEN WITH THE KEY FOB. ANOTHER TIME, THE CAR DRIVER DOOR WOULD NOT LOCK. WHEN THE DRIVER DOOR WAS OPENED, THE CAR ALARM WOULD GO OFF. THE DEALER REPLACED THE LOCKING MECHANISM.

NHTSA ODI 11288830

CAR IS BURNING OIL. NO OIL LEAKS DETECTED VIA MECHANIC OR LOSS ON THE GROUND. HAVE TO PUT MULTIPLE QUARTS OF OIL PER MONTH. THE "CHECK OIL PRESSURE" ILLUMINATES TYPICALLY WHEN MAKING A TURN WHICH IS EXTREMELY DISCONCERTING. THIS IS A KNOWN PROBLEM FOR THIS VEHICLE, JUST GOOGLE IT. THEY ARE WELL AWARE THAT THESE CARS WERE INCORRECTLY RATED WITH THE AMOUNT OF OIL INITIALLY. VOLVO HAS DONE NOTHING TO REMEDY THIS SITUATION EVEN THOUGH IT'S A KNOWN PROBLEM.

NHTSA ODI 11281029

THE CAR IS BURNING OIL. AND LIKE I HAVE READ IN OTHER COMPLAINTS OF THE VOLVO 2013 S60 OIL HAS TO BE ADDED TOO OFTEN. I JUST HAD REGULAR SERVICE DONE ABOUT 5 WEEKS AGO. ON AUGUST 23, 2019 MY "LOW OIL PRESSURE" LIGHT CAME ON WHILE THE CAR WAS IN MOTION MAKING A TURN. I THOUGHT TO MYSELF "I CAN'T BE LOW ON OIL". ON SATURDAY AUGUST 24TH BEFORE DRIVING, I CHECKED MY OIL AND SURE ENOUGH THERE WAS BARELY ANY OIL ON THE DIP STICK. I CALLED THE VOLVO DEALERSHIP THAT I GO TO ALL THE TIME AND GOT AN APPOINTMENT FOR TUESDAY AUGUST 27TH. I TOLD MY SERVICE MANAGER THAT THIS IS THE THIRD TIME I HAD TO BRING THE CAR IN FOR THE OIL AND THAT THEY HAVE RAN EVERY TEST POSSIBLE. THIS IS RIDICULOUS! I LIKED VOLVO CARS SINCE HIGH SCHOOL AND THIS IS MY SECOND ONE. BUT ENOUGH IS ENOUGH. THERE SHOULD BE A RECALL FOR THIS PROBLEM!

NHTSA ODI 11251922

CAR IS BURNING OIL. I HAVE TO REPLACE THE OIL EVERY 2-3 MONTHS WITH NO WARNING AS TO WHEN IT IS COMING. THE "CHECK OIL PRESSURE" LIGHT COMES ON, NORMALLY WHEN THE CAR IS IN MOTION (SPECIFICALLY, MAKING A TURN), WHEN THERE IS ALREADY BARELY ANY OIL IN THE CAR LEAVING ME VERY LITTLE TIME TO GET IT TO A SHOP TO REPLACE THE OIL. A COUPLE OF DAYS LATER (IF NOT THAT SAME DAY), THE CHECK ENGINE LIGHT WILL ALSO COME ON. I WENT DIRECTLY TO VOLVO SOUTH SHORE FOR THEM TO DO AN OIL CHANGE ON JUNE 21, 2019 AND MY "OIL PRESSURE" LIGHT FLASHED ON AUGUST 16,2019. BY AUGUST 23, MY "CHECK ENGINE" LIGHT CAME ON SO I TOOK IT TO THE NEAREST SHOP. THEY RAN THE DIAGNOSTICS REPORT AND TOLD ME THE LIGHT CAME ON BECAUSE THERE WASNT A DROP OF OIL IN THE CAR. ANYTIME I TAKE IT INTO VOLVO TO GET CHECKED, THEY SAY THEY CANNOT DO ANYTHING UNLESS THE "CHECK ENGINE" LIGHT IS CURRENTLY ON BUT ITS NOT LIKE I CAN BRING IT TO THEM WHEN IT DOES BECAUSE ITS NOT SAFE TO DRIVE TO THEM/WAIT A FEW DAYS FOR AN APPOINTMENT! BY THAT TIME, I CAN FEEL THE CAR GIVING OUT AND ITS NOT LIKE I CAN TAKE IT ANOTHER 20 MILES TO SEE THEM! THE FACT THAT THIS ISSUE HAS NOT BEEN PROPERLY ADDRESSED IS ASTOUNDING. ITS NOT SAFE AND IT SHOULD NOT BE THE INDIVIDUAL'S RESPONSIBILITY TO REPLACE AN ENGINE THIS SOON!

NHTSA ODI 11246401