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What 586 owners told NHTSA about the 2013 Volkswagen Jetta Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (586)Crash / fire / injury (20)Transmission & drivetrain (195)Electrical system (156)Engine (125)Fuel system (38)Steering (36)Airbags (32)Brakes (30)Speed control (21)Lights (17)Body & structure (15)

3 of 586 complaints match · Speed control · crash/fire/injury only · clear filters

May 12, 2025Electrical systemSpeed controlEngineCrash

The car has turned off at idle and at low speeds, almost causing accidents and to be rear ended in busy streets and during stop and go traffic on the highway. After numerous mechanic diagnostics at both Volkswagen Dealership service departments and third party mechanic shops, no one seems to be able to give me an answer or condition to what is causing the problem. With no error codes being brought up nor any other underlying issues that could be causing this issue, with a car having minor wear. This is a problem that has been reported by many other Volkswagen Jetta owners on online forums and no one seems to have a specific answer as to what is causing this accident prone issue!

NHTSA ODI 11660505

Jan 17, 2018Speed controlBrakesCrash

2013 JETTA HYBRID. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION WHEN APPLYING BRAKES. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO PARALLEL PARK, UPON APPLYING THE BRAKES, THE VEHICLE ACCELERATED INTO A PARKED VEHICLE. *JS

NHTSA ODI 11061788

Oct 30, 2016Transmission & drivetrainBody & structureSpeed control1 injury

CAR JOLTS ON FREEWAY. DRIVER SIDE MIRROR PROTECTOR FELL OFF. AS A RESULT OF TRYING TO GRAB FALLEN OFF PIECE OVER EXTENDED ARM INJURY. DUE TO EXTENDING ARM OUT WINDOW

NHTSA ODI 10920086

Working with the data? Download all 586 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Volkswagen Jetta Hev verdict →