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What 148 owners told NHTSA about the 2013 Volkswagen Cc

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (148)Crash / fire / injury (8)Airbags (89)Engine (19)Fuel system (19)Electrical system (17)Steering (8)Wheels (7)Speed control (6)Brakes (5)Lights (3)Transmission & drivetrain (3)

89 of 148 complaints match · Airbags · clear filters · page 4 of 4

Jun 3, 2016Airbags

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER ADVISED THAT THE PART FOR THE REPAIR MAY BE RECEIVED WITHIN ONE YEAR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10872371

May 17, 2016Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/02/16. *JB

NHTSA ODI 10865314

May 17, 2016Airbags

TAKATA RECALL: OUR CAR HAS A TAKATA RECALL. WE DO NOT FEEL SAFE DRIVING OR HAVING OUR 17 YEAR OLD DAUGHTER DRIVING IT. NO RENTAL OR LOANERS HAVE BEEN OFFERED. ACCORDING TO CUSTOMER SERVICE AT VW CUSTOMER CARE THE NHTSA IS NOT REQUIRING THEM TO OFFER THIS. WE CANNOT AFFORD TO RENT A VEHICLE INDEFINITELY (THERE IS NO TIMEFRAME FOR REPAIR), RECALL STATES THE PROBLEM COULD RESULT IN DEATH, IT SEEMS ILLEGAL NOT TO HAVE A SAFE CAR PROVIDED UNTIL A REPAIR IS AVAILABLE.

NHTSA ODI 10865383

May 16, 2016Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 (NA) VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10865250

May 14, 2016Airbags

VW IS NOT DOING ANYTHING TO SOLVE THE TAKATA SDI DRIVER AIRBAG RECALL! CALLED THE DEALERSHIP, PALMETTO 57TH IN MIAMI. SPOKE TO SERVICE MANAGER ROLANDO WHO ADVISED THEY COULD NOT PROVIDE LOANER UNLESS VW CORPORATE AUTHORIZED IT, AND VW HAD NO SOLUTION AT THE MOMENT. CALLED VW CORPORATE AT 1-800-893-5298 AND WAS ADVISED THAT VW IS NOT PROVIDING LOANER CARS, AND WOULD NOT TEMPORARILY REMOVE AIRBAGS UNTIL THEY FIND A SOLUTION. I ADVISED THAT I HAVE A PREGNANT WIFE, AND NEED A TEMPORARY SOLUTION. THEY STATED THAT THERE IS NOTHING THEY CAN DO BASED ON THE CORPORATE POLICY THAT HAS BEEN IMPLEMENTED BY VW. MY COUSIN-IN-LAW HAS AN ACURA TL WITH THE SAME AIRBAG PROBLEM. HE TOOK IT TO THE DEALERSHIP, AND GOT A RENTAL CAR AT NO COST UNTIL HIS CAR CAN BE FIXED. I GUESS SOMEONE HAS TO DIE IN ORDER FOR VW TO TAKE CORPORATE ACTION. I PRAY THAT IS NOT MY WIFE AND MY UNBORN BABY! PS: WE OWN THREE LATE MODEL VW'S. WE ARE SELLING ALL OF THEM AND NEVER BUYING ANOTHER ONE AGAIN!

NHTSA ODI 10864934

May 13, 2016Airbags

5/2/2016 - LOS ANGELES, CA TAKATA RECALL - THERE ARE NO OPTIONS GIVEN TO US AT THIS TIME KNOWING THAT METAL FRAGMENTS CAN CAUSE INJURY OR DEATH TO MYSELF. I DON'T FEEL SAFE DRIVING MY VEHICLE AND WANT EITHER ANOTHER CAR TO DRIVE OR THE OPTION TO GET OUT OF MY LEASE. I FEEL UNSAFE AND SCARED TO DRIVE MY VEHICLE. AND THIS IS UNFORTUNATE BECAUSE I DO LOVE MY CAR. I HAVE CALLED VOLKSWAGEN AND MY DEALERSHIP AND NO ONE IS DOING ANYTHING ABOUT IT.

NHTSA ODI 10864765

May 2, 2016Airbags

TAKATA RECALL - THERE ARE NO OPTIONS GIVEN TO US AT THIS TIME KNOWING THAT METAL FRAGMENTS CAN CAUSE INJURY OR DEATH TO MYSELF. I DON'T FEEL SAFE DRIVING MY VEHICLE AND WANT EITHER ANOTHER CAR TO DRIVE OR THE OPTION TO GET OUT OF MY LEASE. I FEEL UNSAFE AND SCARED TO DRIVE MY VEHICLE. AND THIS IS UNFORTUNATE BECAUSE I DO LOVE MY CAR. I HAVE CALLED VOLKSWAGEN AND MY DEALERSHIP AND NO ONE IS DOING ANYTHING ABOUT IT.

NHTSA ODI 10862638

Apr 15, 2016Airbags

TAKATA RECALL. VW DEALER SAYS NO REMEDY AVAILABLE.

NHTSA ODI 10855625

Apr 15, 2016Airbags

TAKATA RECALL. NO AVAILABLE REMEDY TO REPAIR FROM VW.

NHTSA ODI 10855654

Apr 13, 2016Airbags

TAKATA RECALL SINCE THERE IS A CHANCE THAT MY DRIVER AIRBAG WON'T GET ACTIVATED IN CASE OF AN ACCIDENT, I AM VERY CONCERNED OF MY SAFETY. THIS CC IS THE 4TH VEHICLE I LEASE FROM VW SINCE 2009. IN THE INTERIM , UNTIL VW AND TAKATA DECIDE ON THE RESOLUTION OF THIS MAJOR DEFECT, WHO IS RESPONSIBLE FOR MY POSSIBLE INJURIES/DEATH IN CASE OF AN ACCIDENT? SHOULDN'T VW BE MORE CONCERNED OF MY SAFETY WHILE THEY RESOLVE THE PROBLEM? SHOULDN'T THEY GIVE ME A TEMPORARY VEHICLE TO DRIVE MEANWHILE? IT IS POTENTIOLLY A LIFE-THREATENING SITUATION. WHAT ARE MY RIGHT IN THAT CASE?

NHTSA ODI 10855393

Apr 8, 2016Airbags

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10854296

Mar 17, 2016AirbagsCrash

TAKADA RECALL WAS INVOLVED IN A WRECK AND MY AIR BAGS DID NOT DEPLOY ,NONE OF THEM. NOW I FIND OUT THAT THERE IS AND HAS BEEN A RECALL ON THE AIR BAGS, WHEN I CONTACTED VW OF AMERICA THIS WAS NEVER MENTIONED THEY STATED ONLY WAY THEY WOULD DEPLOY WAS IF I WAS IN A ACCIDENT AND WAS NOT ABLE TO WALK AWAY FROM IT.. I WAS DRIVING AND A VEHICLE PULLED IN FRONT OF ME AND THEY WERE REAR ENDED. MY CAR WAS TOTALLED .

NHTSA ODI 10850326

Nov 2, 2015Airbags

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10787606

Mar 27, 2015AirbagsCrash

2013 VW CC WAS A TOTAL LOSS IN AN ACCIDENT WITH SEMI-TRUCK. SIDE CURTAIN AIRBAG FAILED TO DEPLOY, AFTER MULTIPLE IMPACTS ON DRIVER SIDE. FINAL MODERATE FRONT OVERLAP CRASH WITH GUARDRAIL FAILED TO DEPLOY DRIVER AIRBAG. AIRBAG DEPLOYMENT THRESHOLD WAS CERTAINLY MET FOR FRONTAL CRASH AND THERE IS EVIDENCE OF BROKEN SENSORS. THIS INCIDENT COULD POTENTIALLY BE CONSIDERED UNDER NHTSA ONGOING INVESTIGATION PE 15-010 INVOLVING 2012 VW CC. *TR

NHTSA ODI 10702196

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Working with the data? Download all 148 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Volkswagen Cc verdict →