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What 59 owners told NHTSA about the 2013 Toyota Venza

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (59)Crash / fire / injury (19)Airbags (12)Body & structure (10)Brakes (10)Electrical system (10)Engine (7)Speed control (7)Steering (6)Fuel system (4)Electronic Stability Control (esc) (2)Seats (2)

4 of 59 complaints match · Fuel system · clear filters

Mar 5, 2025Fuel system

Fuel pump fail causing the car to stall out going 75 miles an hour on the highway

NHTSA ODI 11646588

May 26, 2021Fuel system

Internal Fault of fuel pump assembly. With NO prior warnings of messages or warning lights from the dash, nor any poor performance issues of starting or running of the engine the fuel pump failed all at once while driving on an expressway at 65 mph and the engine shut down leaving me without any control of my vehicle. The vehicle was towed to the dealer who confirmed that the fuel pump had an internal failure and the vehicle is disabled. No Recall has been issues by Toyota for this model year. An extremely dangerous situation that Toyota is not properly addressing.

NHTSA ODI 11418575

Jul 11, 2017EngineFuel system

VEHICLE EXCEL BY IT SELF, SOMETIME THE CAR WOULD T SPEED UP ON ITS OWN,STANDING AND DRIVING

NHTSA ODI 11004342

Sep 12, 2013Fuel systemElectrical systemSpeed control

DEPRESSING THE ACCELERATION PEDAL HAS NO EFFECT ON ENGINE SPEED FOR UP TO 3 OR MORE SECONDS. THIS SITUATION HAS OCCURRED APPROXIMATELY TWELVE TIMES SINCE CAR WAS PURCHASED NEW IN MAY 2013. IT NOW HAS 1200 MILES ON THE ODOMETER. CAR HAS BEEN RETURNED TO THE DEALER TWICE FOR THIS REASON WITHOUT RESULT. THE LAST DEALER VISIT IN SEPTEMBER 2013, I WAS ADVISED THE "DRIVE BY WIRE" SYSTEM WAS OPERATING TO SPECIFICATION AND THERE WAS NO FIX FOR THE PROBLEM PRESENTLY. FURTHER, IT IS A PROBLEM COMMON TO THE VENZA MODEL AS WELL AS CERTAIN OTHER TOYOTA MODELS. *TR

NHTSA ODI 10543279

Working with the data? Download all 59 complaints as CSV · fetched from NHTSA July 11, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Toyota Venza verdict →