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What 182 owners told NHTSA about the 2013 Toyota Sienna

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (182)Crash / fire / injury (12)Body & structure (44)Airbags (22)Electrical system (22)Transmission & drivetrain (14)Brakes (12)Steering (11)Latches & locks (9)Visibility & wipers (9)Engine (7)Wheels (7)

2 of 182 complaints match · Body & structure · crash/fire/injury only · clear filters

Aug 18, 2021Body & structure1 injury

The passenger side automatic sliding door came off track and shattered the rear window. Glass flew all over our daughter in her car seat. The van had recall power sliding door service done, but it still failed. Roller bearings were badly worn.

NHTSA ODI 11429675

Nov 30, 2013Body & structure1 injury

THE SLIDING DOOR WAS OPENING (VIA KEYCHAIN BUTTON), BUT OPENED ONLY HALFWAY BEFORE SLAMMING SHUT VERY QUICKLY. IT WAS LIKE IT THOUGHT IT HIT SOMETHING IN BY THE BACK TIRE, BUT THERE WAS NOTHING THERE. MY DAUGHTER HAD STARTED GETTING INTO THE CAR, SO THE DOOR SLAMMED SHUT ON HER FINGER AND ACTUALLY LATCHED CLOSED WITH HER FINGER STUCK INSIDE. THE DOOR HASN'T WORKED SINCE. THIS "SAFETY FEATURE" BACKFIRED. *TR

NHTSA ODI 10554193

Working with the data? Download all 182 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Toyota Sienna verdict →