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What 182 owners told NHTSA about the 2013 Toyota Sienna

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (182)Crash / fire / injury (12)Body & structure (44)Airbags (22)Electrical system (22)Transmission & drivetrain (14)Brakes (12)Steering (11)Latches & locks (9)Visibility & wipers (9)Engine (7)Wheels (7)

4 of 182 complaints match · Airbags · crash/fire/injury only · clear filters

Feb 27, 2023AirbagsBrakesCrash2 injuries

I had sever car accident while I am 7 months pregnant including my 5 years old sons . During the accident my airbag was not deployed which lead me hematoma in my uterus. That car is totally losses and the accident was severe .Thank God we put the sit belt and even if the frontdash board hit me bad . I will attach all the details of the accident and the police report. We tried to submit our complaint to Toyota and they refused to help .As if the air bug should not supposed to deploy with that kind of severe accident they say they don’t use this information .

NHTSA ODI 11509309

Sep 16, 2016AirbagsCrash1 injury

TL* THE CONTACT OWNED A 2013 TOYOTA SIENNA. WHILE DRIVING 25 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE DUE TO A MEDICAL EMERGENCY. AS A RESULT, THE CONTACT CRASHED INTO A FEW OBJECTS ALONG THE ROAD AND THE VEHICLE FLIPPED OVER. ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FIELD. THE VEHICLE WAS TOWED TO A TOW YARD AND DECLARED A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,500.

NHTSA ODI 10907147

Sep 30, 2015AirbagsCrash1 injury

I AM CURIOUS TO WHY THE AIRBAGS DID NOT DEPLOY FROM AN ACCIDENT

NHTSA ODI 10778744

Jul 30, 2013AirbagsCrash1 injury

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER FAILED TO STOP AT A RED LIGHT AND CRASHED HEAD ON INTO ANOTHER VEHICLE AND THEN A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED A BROKEN NOSE, RIBS AND A CRACKED PELVIS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 815.

NHTSA ODI 10532681

Working with the data? Download all 182 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Toyota Sienna verdict →