What 403 owners told NHTSA about the 2013 Toyota Prius C

I CANNOT STOP MY CAR IN TIME, IT FEELS LIKE I AM FRED FLINSTONE TRYING TO USE MY FEET TO STOP. I HAVE REAR-ENDED ANOTHER CAR. I HAVE NO CAR TO DRIVE AS IT IS NOT SAFE. KENDALL WEST TOYOTA GAVE ME CAR BACK AND SAID PART OF RECALLS COMPLETED BUT UNABLE TO COMPLETE OTHER RECALLS. THEY SAID ABS FIXED BUT IT IS NOT AS STILL MAKES THE SAME WHINING SOUND AND I CANNOT BRAKE. I HAVE TO USE ALL MY STRENGTH TO PUSH AS HARD AS HUMANLY POSSIBLE. I HAVE TO PAY FOR RENTAL CAR. KENDALL TOYOTA COULD NOT PROVIDE A TIME FRAME OF WHEN MY CAR WOULD BE FIXED.

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TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE HAVING AN INSPECTION PERFORMED ON THE VEHICLE AT MAPLEWOOD TOYOTA (2873 MAPLEWOOD DR, MAPLEWOOD, MN 55109, (651) 419-5144) THE TECHNICIAN INFORMED THE CONTACT THAT THE SPIRAL CABLE FOR THE DRIVER'S SIDE AIR BAG FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,650.

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APRIL 01,2021, OUR 2013 TOYOTA PRIUS WAS INVOLVED IN A HEAD ON COLLISION AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS STOPPED AT A RED LIGHT, WHEN STRUCK HEAD ON. THE DRIVER AND PASSENGER SUSTAINED INJURIES.

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HYBRID WARNING LIGHT COMES ON OUT OF NOWHERE. CODE 3107: LOST COMMUNICATION BETWEEN SRS ECU AND POWER MANAGEMENT ECU. ALL WIRES ARE OTHERWISE GOOD AND NO CORROSION IS APPARENT. THIS MISCOMMUNICATION MEANS THAT THE AIRBAGS ARE NOT WORKING PROPERLY. BATTERY IS HEALTHY ACCORDING TO TOYOTA DEALERSHIP. HYBRID WARNING LIGHT COMES ON INTERMITENTLY TO SHOW WHEN MISCOMMUNICATION IS HAPPENING.

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MY 2013 PRIUS IS HAVING ISSUES WITH THE INTERFACE AND IT HAS BEEN RECALLED AND I DON'T KNOW WHAT TO DO FROM HERE.

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TOYOTA IS TRYING TO COVER UP THE TRUE NUMBER OF VEHICLES SUBJECT TO THE HYBRID SYSTEM RECALL.. TOYOTA CLAIMS THIS VEHICLE IS NOT THE SUBJECT OF RECALL, YET THE VEHICLE DISPLAYS ALL THE SYMPTOMS DESCRIBED IN THE RECALL.. 1.) THE VEHICLE WAS IN MOTION AT FREEWAY SPEED ON WESTBOUND HWY 92 ON 12/27/2020 AT APPROXIMATELY 6:30PM 2.) THE VEHICLE LOST ALL POWER.. DASHBOARD LIGHTS CAME ON.. ERROR MESSAGE SAID "HYBRID SYSTEM FAILURE" 3.) POWER TO BRAKING AND STEERING REMAINED 4.) VEHICLE WENT OFF THE FREEWAY, WITH NO POWER, DOWN AN EXIT RAMP, AND CAME TO A STOP, LUCKILY, IN A LEGAL PARKING PLACE, AT THE CURB ON DE ANZA BLVD.. THIS IS WHAT TOYOTA SAID PUBLICLY: 'THE INVOLVED VEHICLES WERE DESIGNED TO ENTER A FAILSAFE DRIVING MODE IN RESPONSE TO CERTAIN HYBRID SYSTEM FAULTS', THE AUTOMAKER EXPLAINED. 'TOYOTA HAS FOUND THAT IN RARE SITUATIONS, THE VEHICLE MAY NOT ENTER A FAILSAFE DRIVING MODE AS INTENDED. IF THIS OCCURS, THE VEHICLE COULD LOSE POWER AND STALL. WHILE POWER STEERING AND BRAKING WOULD REMAIN OPERATIONAL, A VEHICLE STALL WHILE DRIVING AT HIGHER SPEEDS COULD INCREASE THE RISK OF A CRASH.'

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I KEEP GETTING A P0136 BANK 1 SENSOR 2 ERROR CODE. TOOK IT TO SEVERAL MECHANICS AND THEY SWITCHED THE 02 CENSOR (DOWNSTREAM). ALSO SHOWS THAT BANK 1 SENSOR 2 HAS 0% VOLTAGE. UNPLUGGED THE DOWNSTREAM 02 SENSOR AND GOT A READING BUT NO READING WHEN PLUGGED IN. CHECKED WIRING HARNESS TO ECM AND EVERYTHING WAS FINE. BOTH MECHANICS HAVE DETERMINED THAT THE ISSUE IS WITH THE ECM. MY VEHICLE HAS ROUGHLY ABOUT 70K MILES ON IT. MY CAR WILL NOT PASS SMOG UNTIL THIS IS FIXED. MECHANIC IS RECOMMENDING REFLASHING ECM OR REPLACING IT. P0136 COMES UP AS PENDING AND WILL STAY PERMANENT ON THE SECOND DRIVE CYCLE. CHECK ENGINE LIGHT STAYS ON.

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TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN CLICKING SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE CLICKING SOUND WAS MORE EVIDENT WHILE THE BRAKE PEDAL WAS DEPRESSED. ADDITIONALLY, WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO STOP SLOW OR STOP AS DESIGNED. THE VEHICLE WAS TAKEN TO COBB COUNTY TOYOTA (2111 BARRETT LAKES BLVD, KENNESAW, GA 30144) WHERE THE MECHANIC DIAGNOSED THE VEHICLE WITH A DEFECTIVE RELAY INSIDE OF THE BRAKE BOOSTER. THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NOT BE SERVICED UNDER WARRANTY UNTIL A CHECK ENGINE OR SERVICE ENGINE WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

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STEERING VIBRATES WHEN DRIVING ON SMOOTH ROAD BUT RATTLES LOUDLY ON SMALL BUMPS. TOYOTA INITIALLY SAID THERE WAS NO PROBLEM AND THAT IT WAS NORMAL. I THOUGHT IT WAS SUSPENSION BUT THE SUSPENSION IS STILL GOOD. ALL THE TIRES ARE GOOD. CONTROL ARMS AND ANYTHING VISIBLE IS GOOD. WHEN ELEVATED THE STEERING MAKES A BUT BUT NOISE WHEN TURNED.

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MY TOYOTA PRIUS WAS INVOLVED IN A HIT RUN ACCIDENT. YARK COLLISION COMPLETED WORK ON VEHICLE. WHEN PICKING UP CAR FROM YARK MY CAR WOULD NOT START SPOKE WITH ONE OF THE MECHANIC HE SAID MY BATTERY DIED AND I EXPLAINED TO THEM I HAD NO ISSUES ,PRIOR TO BRINGING MY CAR TO YARK I HAD JUST HAD DIAGNOSTIC TEST DONE AT TOYOTA. VEHICLE SAT AT MY RESIDENCE OVER NIGHT AND VEHICLE HAD DIED AGAIN. I CONTACTED YARK TOLD THEM I WAS BRINGING BATTERY IN FOR THEM TO CHARGE BECAUSE I WAS NOT SURE AS TO WHAT WAS GOING ON SINCE WE HAD ALREADY REPLACED BATTERY. VEHICLE ALSO HAD MY SKID PLATE IN TRUNK PRIOR TO DROP OFF AND NOW I AM HAVING ELECTRICAL ISSUES MY HORN NOW DOES NOT WORK AND I HAVE CHILDREN .I DID NOT RECEIVE MY CAR UNTIL 1 MONTH AND HALF DUE TO INSURANCE NOT GETTING BACK TO US . VEHICLE HAS BEEN NON DRIVABLE SINCE PICK UP.

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TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS C. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL HISSING SOUND WAS HEARD. THE VEHICLE STOPPED HOWEVER, THE SECONDARY BRAKES FAILED. TRIANGLE TOYOTA DE SAN JUAN (223 MARGINAL, JOHN F. KENNEDY BECHARA, SAN JUAN, 00920, PUERTO RICO, +1 787-304-1633) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE ACCUMULATOR PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

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CAR DIED LAST NIGHT (10/27) AAA NOT ABLE TO JUMP BATTERY. BAD FUSE. TOWED TO SF TOYOTA ON GEARY BL. TAKEN CAR TO SHOP THREE TIMES SINCE PURCHASE 7/22/20 FOR PROBLEMS. ALSO TOLD NOTHING IS WRONG. THIS APPEARS TO BE A SAFETY ISSUE. ALSO I WAS TOLD CAR WAS DAMAGED, NOT IN MAJOR ACCIDENT. HAS SIGNS OF HEAVY DAMAGE FROM 3 ACCIDENTS. IT ONLY HAS 54,XXX MILES ON A 2013 PRIUS C.

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OUR 2013 PRIUS BURNS OUT THE RIGHT HEADLIGHT EVERY THREE MONTHS. IT'S NEARLY IMPOSSIBLE TO SEE TO DRIVE WITH ONLY ONE HEADLIGHT. IT BURNS OUT WHILE MOVING, STATIONARY, ANY TIME AND IT HAS DISCOLORATION LIKE EXCESSIVE HEAT WAS APPLIED.

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EXCESSIVE OIL BURNING.

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THE CAR GAVE A TRIANGLE OF DEATH AND LOOKED IT UP IF ANY RECALLS HAD BEEN MADE THAT COULD POSSIBLE CAUSE THIS ISSUE AND THERE WAS 1 THAT CALLED FOR AN UPDATE TO THE SYSTEM WHICH I HAD DONE AND THEY HAD TOLD ME IF IT DIDN'T TAKE THEY WOULD HAVE TO DO THE INVERTOR WHICH WAS APART OF THE RECALL. A WEEK AFTER THE SYSTEM UPDATE THE SAME ISSUE AROSE AND THEY REFUSED TO REPLACE THE INVERTOR WHICH DRAINED THE HYBRID BATTERY AND RUINED IT ALSO . THIS EFFECTS THE DRIVING ABILITY AND CAUSES THE CAR TO SHUT DOWN THE LIGHTS TO NOT WORK . IT CAN STALE AT ANY GIVEN TIME AND WILL NOT HAVE POWER TO CONTINUE

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I AM HAVING PROBLEMS WITH RODENTS GETTING INTO MY CAR. I FEAR THAT THEY ARE CHEWING ON ELECTRICAL WIRING AND THERE IS POSSIBLE DISTRACTION TO THE DRIVER. WHEN I WAS DRIVING (CAR WAS MOVING) A MOUSE CRAWLED UP ON MY SHOULDER. THESE PROBLEMS APPEAR TO BE A PROBLEM WITH THIS MODEL TOYOTA AND COULD CAUSE A DISTRACTION TO THE DRIVER AND A DRIVING ISSUE WITH WIRING.

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WHILE IN MOTION, THE VEHICLE SWITCHED OUT OF READY MODE. THE VEHICLE DID NOT SWITCH BACK INTO READY MODE. BODY DAMAGE INCURRED DURING EMERGENCY STOP, DUE TO VEHICLE GOING AT ABOUT 35MPH WHEN THE MALFUNCTION OCCURRED ON A SURFACE STREET.

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DRIVING ON A HIGHWAY ON MY WAY TO WORK SUDDENLY THE MY 2013 PRIUS C ENGINE COMPLETELY STOPS. THE CHECK ENGINE LIGHT AND CHECK HYBRID SYSTEM LIGHT CAME ON. THE CAR COMPLETELY SHUTS DOWN AND NOW I'M A SITTING DUCK GOOD THING PEOPLE SLEW DOWN FOR ME AND EVEN HELP ME PUSH MY CAR TO THE SIDE OF THE ROAD SAFELY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS ATTENTION. IVED TAKEN MY CAR TO ANTIOCH TOYOTA AND EMPHASIZE THAT I SAW 2 RECALLS ON THIS WEBSITE BUT THE DID NOT BELIEVE ME AND THEY ARE CHARGING ME OVER $4000 TO FIX IT. IT'S NOT RIGHT FOR THEM TO JUST CHECK THEIR SYSTEM AND NOT CHECK A NHTSA WEBSITE FOR RECALLS AND COMPLAINTS. IT'S VERY IRRESPONSIBLE FOR THEM NOT TO CHECK FOR RECALLS

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MY BRAKES DON'T WORK LIKE THEY NORMALLY DO. THEY ARE HARD AND THE BRAKE PEDAL IS SPONGY. THE TRACTION CONTROL, ABS, BRAKE AND A ROUND WITH AN EXCLAMATION PINT LIGHT IS ON. IT GOES AWAY AND IT COMES BACK AND ITS VERY DANGEROUS BECAUSE IT HAPPENS WHEN I'M DRIVING AND ONCE I TRY TO STOP THE BRAKE PEDAL IS HARD. FIRST TIME IT HAPPENED I ALMOST HIT A CAR INFANT OF ME AT A STOP LIGHT. *TR

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VEHICLE BRAKE ACTUATOR CONTINUOUSLY PUMPING AND RUNNING EVEN WHEN VEHICLE IS OFF OR STOPPED, ABS LIGHTS CAN LIGHT UP UNDER MODERATE BRAKING ON DRY ROADS. EARLIER GENERATIONS OF THE PRIUS HAD SIMILAR ISSUES AND TOYOTA ADDED AN EXTENDED WARRANTY TO COVER A RATHER EXPENSIVE REPAIR THAT COULD COMPROMISE THE SAFETY OF THE VEHICLE. THERE IS A WELL KNOWN ISSUE WITH THIS BRAKING SYSTEM WHEN READING FURTHER ON TOYOTA PRIUS FORUMS.

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WE HAVE HAD MULTIPLE LOW BEAM BULB FAILURES. USUALLY IT STARTS WITH 1 THE BURNS OUT THE OTHER WITHIN A WEEK OR TWO. IN THE LAST YEAR WE HAVE REPLACED BOTH BULBS 3 TIMES. THE LAST TIME WAS FEBRUARY 24TH LAST NIGHT ON MARCH 11TH WE RECEIVED A WARNING TICKET FOR A HEADLIGHT OUT. I WENT TO REPLACE THE BULB AGAIN AND IT WAS GOOD, AFTER REMOVING IT I REINSTALLED AND IT WORKED. SHUT THE CAR OFF AND CAME BACK OUT AND IT WOULDN'T COME ON AGAIN WITHOUT DISCONNECTING THE HARNESS AND PLUGGING IT BACK IN. THERE IS NOTICEABLE DISCOLORATION ON BOTH HEADLIGHT PLUGS.

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WE HARE RECENTLY STARTED EXPERIENCING EXCESSIVE OIL CONSUMPTION WITHOUT DASH WARNING. OUR CAR BURNED 2 QUARTS OF OIL IN 150 MILES WITH NO WARNING. TOYOTA HAS ISSUED AN INTERNAL SERVICE BULLETIN (T-SB-0169-16) THAT COVERS OUR VIN NUMBER, BUT SINCE WE ARE BEYOND WARRANTY THEY MADE NO OFFER TO HELP (WE WERE NOT NOTIFIED WHILE THE VEHICLE WAS UNDER WARRANTY). ESSENTIALLY OUR CAR WAS IN MOTION AT HIGHWAY SPEEDS WITH LITTLE OR NO OIL, BUT NO WARNING THAT THERE WAS NO OIL. I THINK WE GOT VERY LUCKY THAT OUR DRIVE ENDED BEFORE THE ENGINE FAILED.

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I HAD THE PROPER RECALL FIXES DONE ON MY 2013 TOYOTA PRIUS 3 MONTHS AGO FOR THE STALLING ISSUES. LAST NIGHT WHILE ACCELERATING TO GET ON THE FREEWAY MY PRIUS SHUT DOWN AND ENTERED LIMP HOME MODE. THE 'CHECK HYBRID SYSTEM. STOP VEHICLE IN A SAFE PLACE' LIGHT CAME ON. EVENTUALLY THE CAR WOULDN'T TURN ON AT ALL. I DIDN'T FEEL SAFE ONE BIT. I'M A FEMALE, ALONE AT NIGHT, IN A BAD PART OF TOWN, IT WAS 25 OUTSIDE, ON THE SIDE OF A FREEWAY! I DON'T BELIEVE THE RECALL FIXED THE PROBLEM.

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RECURRING "CHECK HYBRID SYSTEM" ISSUE = JOV SOFTWARE UPDATE FAILEDTHIS IS MY 2ND COMPLAINT (11298645)RE. THE NON-SAFETY OF MY PRIUS. DEC 2019, THE JOV SOFTWARE UPDATE FAILED. I WAS LUCKY TO BE DRIVING IN A PARKING LOT AS OTHERWISE I WOULDN'T BE HERE WRITING TO YOU. MY CAR STOPPED WORKING ENTIRELY & ABRUPTLY. I DROVE IT ONLY FOR 1.2 MILES THAT DAY. IT DIDN'T GO INTO A FAIL-SAFE DRIVING MODE & DIDN'T GO INTO NEUTRAL EITHER. THEY'RE 3 WITNESSES. IT GOT TOWED TO TOYOTA HOLLYWOOD WHO ACCUSED THE CAR'S POWER LOSS ON THE REGULAR BATTERY. THE BAD OVERHEATED INVERTER CAUSED IT & DRAINED THE BATTERY SURELY. TOYOTA'S EXECUTIVE OFFICE SEND OUT A FTS INSPECTION WHO DROVE THE CAR ALSO TO RECREATE THE DTC CODE W/ TESTS & THEREAFTER SAID IT'S SAFE TO DRIVE. FALSE ASSESSMENT. THE HYBRID WARNING MSG APPEARS AGAIN ON JANUARY 16. I DROVE IT ONLY FOR 1.6 MI THAT DAY. I STARTED MY CAR, THE WARNING MSG REMAINED ON DISPLAY UNTIL I DROVE IT HOME FOR 1.6MI GOING 15MI/HR. THE PUBLIC KNOWS: "THE INVERTERS HAVE BEEN OVERHEATING, CAUSING THE SOFTWARE THAT CONTROLS THE VEHICLES TO SHUT DOWN THE POWER OR PUT THE VEHICLE INTO WHAT IS KNOWN AS A LIMP-HOME MODE THAT IS SUPPOSED TO ALLOW DRIVERS TO GET TO THE SIDE OF THE ROAD SAFELY." NOW, TOYOTA CULVER CITY HAS MY CAR SINCE JAN 18; THEY COULD ONLY SEE A "LOW VOLTAGE BATTERY" ISSUE & AREN'T SURE. ?TOYOTA HAS FOUND THAT IN RARE SITUATIONS, THE VEHICLE MAY NOT ENTER A FAIL-SAFE DRIVING MODE AS INTENDED,? THE STATEMENT SAID. ?IF THIS OCCURS, THE VEHICLE COULD LOSE POWER AND STALL. WHILE POWER STEERING AND BRAKING WOULD REMAIN OPERATIONAL, A VEHICLE STALL WHILE DRIVING AT HIGHER SPEEDS COULD INCREASE THE RISK OF A CRASH." WHAT WILL IT TAKE FOR THE LARGEST AUTO MANUFACTURES IN THE WORLD TO REPLACE MY INVERTER? A CRASH. I HOPE NOT. THANK YOU FOR ASSURING SAFENESS ON THE ROAD. SINCERELY, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

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MY CAR HAS STOPPED RUNNING WITH ALL WARNING LIGHTS AND HYBRID SYSTEM FAILURE WARNING THREE TIMES NOW. FIRST TIME I WAS DRIVING WHEN LIGHTS CAME ON BUT GOT TO PARKING LOT WHERE IT DIED. I WAS ABLE TO RESTART CAR AFTER A COUPLE OF HOURS, STILL ALL WARNING LIGHTS AND HYBRID WARNING SHOWING BUT WAS ABLE TO GET IT TO DEALERSHIP. SECOND TIME I WAS DRIVING ON SMALL ROAD AND WAS ABLE TO GET CAR TO SIDE OF ROAD. AGAIN IT STARTED AFTER A COUPLE HOURS WITH ALL WARNINGS LIT AND I WAS ABLE TO DRIVE TO DEALERSHIP WERE IT ALSO DIED AGAIN BUT THEY STARTED IT LATER BY RESETTING CODES. THIRD TIME IT STOPPED IN DRIVEWAY AND I WAS UNABLE TO START IT. HAD IT TOWED TO DEALERSHIP. FIRST TIME. 12V BATTERY WAS REPLACED AND SOFTWARE UPDATE PERFORMED. SECOND TWO TIMES IRA TOYOTA DEALERSHIP HAS SENT ME BACK OUT ON THE ROAD TO WAIT AND SEE IF IT HAPPENS AGAIN.

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