What 403 owners told NHTSA about the 2013 Toyota Prius C

MY PRIUS C HAS 110,000 MILES AND ALREADY EXPERIENCE THE CHECK HYBRID SYSTEM LIGHT TWICE, THE FIRST TIME I JUST DISCONNECT ALL THE WIRING TO THE HYBRID BATTERY AND IT SAT FOR ABOUT 4 MONTHS, THAN RECONNECTED THE WIRES AND OPERATED NORMAL 2 MONTHS WENT BY AFTER A NORMAL DRIVE, PARKED THE CAR BUT WHEN I WENT AND STARTED THE CAR THE CHECK HYBRID SYSTEM LIGHT COMES BACK ON AGAIN.

NHTSA ODI 11309262

WHILE DRIVING OUR 2013 PRIUS ON A 5 FIVE-LANE HIGHWAY 2-10-20, OUR PRIUS GOES INTO LIMP HOME MODE ALL THE SUDDEN AND SLOWS THE CAR DOWN SIGNIFICANTLY WHILE DRIVING AT HIGHWAY SPEED. THIS OCCURRED AT THE SAME TIME AS I WAS PASSING A CAR TO EXIT THE HIGHWAY, ALSO WITH ANOTHER CAR CLOSE AT THE REAR CLEARLY INTENDING TO GET AHEAD OF ME AFTER I HAD PASSED THE OTHER CAR. I UNEXPECTEDLY REALIZED THAT I HAD NO ACCELERATION AND THAT THE ALL THE DASH LIGHTS HAD COME ON. I WAS VERY FORTUNATELY TO BE ABLE TO MANEUVER ACROSS THE DRIVING LANES TO THE HIGHWAY EXIT WITHOUT BEING HIT AS MY SPEED GO DOWN. THE SITUATION WAS EXTREMELY HAZARDOUS. TOOK THE CAR TO THE TOYOTA DEALERSHIP THE NEXT DAY ON 2-11-20 AND THE TECH DISCOVERED THE CAR WENT INTO THE LIMP HOME MODE BECAUSE OF A CATASTROPHE INVERTER FAILURE. WE DID RECEIVE THE UPDATED SOFTWARE FROM THE RECALL IN 2014, YET THE INVERTER STILL FAILED. THE INVERTER WAS REPAIRED BY THE TOYOTA DEALERSHIP 100% UNDER WARRANTY.

NHTSA ODI 11308646

CAR FAILS TO STOP AND/OR LOSES TRACTION WHEN APPLYING THE BRAKES AT LOW SPEEDS. MY TIRE SHOP HAS INSPECTED BOTH WINTER AND SUMMER TIRES FOR TREAD AND INFLATION, SO THOSE FACTORS WEREN'T AN ISSUE DURING THE TIMES I LOST TRACTION CONTROL. EXAMPLES INCLUDE: 1) SKIDDING AND FAILING TO COME TO A COMPLETE STOP AT THE EXIT TO A DRY, PAVED PARKING LOT (FORTUNATELY MY CAR STOPPED BEFORE ENTERING TRAFFIC, BUT I SLID PAST THE ACTUAL STOP SIGN IN LINE WITH THE SIDEWALK - IT FELT LIKE I WAS ROLLING ON LOOSE GRAVEL BUT WHEN I GOT OUT AND CHECKED THE PAVEMENT WAS CLEAN); 2) FAILING TO STOP WHEN APPLYING BRAKES ON A STRAIGHT ROAD IN SNOW AS I APPROACHED A LIGHT THAT WAS CHANGING WHILE GOING ABOUT 30-35 MPH (I HAD ENOUGH STOPPING DISTANCE TO TEST EVERY BRAKING TECHNIQUE, FROM NORMAL BRAKING TO PUMPING THE BRAKES TO PUSHING THE BRAKE PEDAL ALL THE WAY TO THE FLOOR; I ENDED UP MAKING AN EMERGENCY RIGHT TURN INTO THE SHOULDER OTHERWISE I WOULD HAVE GONE THROUGH THE LIGHT INTO THE PATH OF OTHER CARS); 3) SLIDING AND FAILING TO STOP ON WINTER SIDE STREETS DESPITE ONLY TRAVELING 5 MPH BECAUSE I DON'T TRUST MY BRAKES. I'VE ALSO HAD THE TRACTION LIGHT COME ON AND FELT MY CAR SLIPPING WHEN DRIVING NORMALLY (20-25 MPH) THROUGH DRY RESIDENTIAL INTERSECTIONS WITH ENGINEERED DRAINAGE GUTTERS RUNNING PERPENDICULAR TO THE STREET, OR WHILE MAKING SLOW TURNS THROUGH INTERSECTIONS WITH UNAVOIDABLE SHALLOW POTHOLES. I TOOK THE CAR TO A TOYOTA DEALERSHIP IN OCTOBER 2019 IN RESPONSE TO A CUSTOMER SUPPORT PROGRAM NOTIFICATION THAT INDICATED MY MAKE AND MODEL MIGHT BE AFFECTED BY A BRAKE BOOSTER PUMP ASSEMBLY ISSUE, BUT THE DEALERSHIP FOUND "NOTHING WRONG" (NO WARRANTY RELATED DIAGNOSTIC CODE PER TOYOTA'S GUIDELINES) AND SUBSEQUENTLY DID NOT PERFORM ANY REPAIRS. I'VE EXPERIENCED THIS ISSUE SPORADICALLY FOR OVER A YEAR, MOST RECENT INCIDENT ON 2/3/2020.

NHTSA ODI 11306827

ON MONDAY JAN, 27, 2020, I WAS INVOLVED IN THE ACCIDENT WITH MY 2013 TOYOTA PRIUS I WAS DRIVING ON A FREEWAY WITH REGULAR TRAFFIC. THE CAR IN FRONT OF ME SUDDENLY CAME TO A STOP. I IMMEDIATELY SLAMMED ON MY BRAKES VERY HARD. I HAD PLENTY OF SAFE DISTANCE BETWEEN TWO CARS. I ENDED UP RUNNING INTO THE REAR END OF FRONT CAR WITHOUT ANY NOTICEABLE SLOWDOWN. THE BRAKES DID NOT COME ON. THERE WAS NOT ANY FEELING OF GRABBING OR TIRE MAKING ANY SCREECHING NOISE. ALSO I DID NOT SEE ANY TIRE MARKS ON ROAD. ALL OF THE AIR BAGS WERE DEPLOYED AND THERE WAS A FRONTAL IMPACT. I ALSO DID NOT FEEL MY SEAT BELT TIGHTENING UP.THE BRAKES WERE NEVER FELT LIKE BEING EXERTING AT ALL. THE CAR WAS BADLY DAMAGED IN FRONT.

NHTSA ODI 11306219

I WAS DRIVING MY PRIUS 2013 MODEL IN A PARKING LOT ON 12/24/2019 WHEN ITABRUPTLY (WITHOUT PRIOR WARNING MESSAGES) SHUT DOWN WITH THIS MESSAGE: "CHECK HYBRID SYSTEM STOP THE VEHICLE IN A SAFE PLACE." MY CAR WOULD NOT MOVE AN INCH, DIDN'T GO INTO LIMP MODE AND DIDN'T GO INTO NEUTRAL EITHER.MY PRIUS HAD A 2ND RECALL SOFTWARE UPDATE IN 2019 AND ITWAS SUPPOSE TO PREVENT MY CAR FROM SHUTTING DOWNCOMPLETELYAND SHOULD HAVE GONE INTO FAIL-SAFE DRIVING MODE BUT THAT DID NOT HAPPEN AND THE SOFTWARE UPDATE SEEMS TO BE JUST A BANDAID. IT WAS TOWED TO A DEALERSHIP WHO DIDN'T LOOK AT IT FOR 2 DAYS DUE TO THE HOLIDAYS AND THE BAD INVERTER DRAINED THE NORMAL BATTERY AND THE HYBRID WARNING CODE WITH IT. THE DEALERSHIP DID NOT REPLACE THE INVERTER AS THEY SAID THEY COULDN'T RECREATE THE DTC CODE WHICH I BELIEVE DOESN'T QUALIFY FOR NOT WANTING TO ENSURE SAFETY AFTER I HAD 3 WITNESSES INCLUDING MYSELF,SEEING THE HYBRID SYSTEM INVERTER FAILURE AS WELL. WHERE IS THE ORIGINAL DTC CODE? IT SHOULD NOT EVAPORATE AFTER A BAD INVERTER DRAINS THE BATTERY AND I HAVE THE HYBRID WARNING MESSAGE ON VIDEO BUT WAS TOLD BY THE DEALERSHIP ANDMANUFACTURER THAT IT'S NOT SUFFICIENT.AND THEY DID NOT OFFER TO CHECK THEINVERTER ORTHE IGBT TO ENSURE ITSSAFENESS. INSTEAD, I WAS ASKED TO PICK UP MY CAR AFTER THEY FIXED A 'BATTERY CELL' ISSUE THAT WAS NEVER THE PROBLEM UNTIL IT WAS AT THE DEALERSHIP. I PICKED UP MY CAR TODAY STILL WITH A BAD INVERTER,AN ACCIDENT WAITING TO HAPPEN AND I HOPE IT WON'T BE ON A FREEWAY.*DT*JB

NHTSA ODI 11298645

ATTEMPTING TO TRAVEL IN MY 2013 PRIUS FIVE DURING XMAS WAS DRIVING AND APPROACHING A RED AND WHILE TRYING TO STOP PEDAL WENT DIRECTLY TO FLOOR AND SKID LIGHT WENT ON AND BARELY AVOIDED WHAT SHOULD BE AN EASY STOP!! WEATHER CLEAR FELT A DRAG AND NO COASTING ABILITY... CAR HAS 21,000 MILES AND IS IN PERFECT APPEARANCE BUT FAR FROM IN PEAK CONDITION AS THIS CAR FROM BRAND NEW HAD ISSUES I GOT TIRED WAITING FOR TOYOTA TO FIX. CRUISE CONTROL, BRAKES, BLUETOOTH, ENGINE WRAPPING SOUNDS ON STARTUP, I AM TOLD THE BRAKE ISSUE SINCE NEW IS NOW A 3,000+ REPAIR AND SINCE IT SHOWED NO CODE AT DEALER I WOULD HAVE TO PAY! MERRY XMAS TOYOTA! WHAT IS NHTSA WAITING FOR??? I AM SHOCKED AT BOTH FOR INACTION SO I WILL MAKE SOME CALL TO MY ELECTED OFFICIALS THIS HAS TO BE FIXED. TOYOTA IS BECOMING GM WHO WOULD HAVE FIGURED?? MY OTHER PRIUS ISSUES MATTER LESS WHEN BRAKES DON'T STOP YOU REASONABLY AND THE REPAIR IS OVER 3,000 ON A CAR WITH 21,000 WELL CARED FOR MILES...

NHTSA ODI 11296756

FROM DAY #1 THESE ISSUES WERE PRESENT ON 2013 PRIUS FIVE: LKA SUDDENLY STOPS CAR OVER MINOR CAR MOVEMENTS AHEAD,MAJOR KNOCKING SOUNDS FROM ENGINE ON COLD STARTS, BRAKE PEDAL HITS FLOOR AND SUDDENLY LOCKS UP! I NOW HAVE 20K AND HARDLY DRIVE IT NOW TRIPS SKID ICON?, BLUETOOTH IS ERRATIC, CRUISE CONTROL SHUTS OFF OR WON'T TURN ON WHEN ITS WET OUT, DRIZZLES OR RAINS! IS MY TOYOTA MY MOTHER WARNING ME NOT TO DRIVE IN BUMPER TO BUMPER TRAFFIC, AVOID RAIN OR SNOW, NOT TO USE ELECTRONICS OR LISTEN TO MUSIC WHILE DRIVING AND IF I USE THE TECH IN THIS 36K PRIUS FIVE ITS CAUSING ME TO DRIVE LIKE A 90 YR OLD WITH BAD EYES AND EVEN POORER JUDGEMENT! IT'S A WONDER WHY SOME PEOPLE HATE PRIUS DRIVERS..! THE 12V BATTERY DIES EVERY FEW DAYS SO I MUST KEEP IT PLUGGED IN. I EVEN WRAP MY FOB IN FOIL AT HOME AND KEEP IT AS FAR FROM CAR AS POSSIBLE TO NOT WAKE UP THE CAR IF I WALK BY A WINDOW CLOSE TO ITS PARKED TO AVOID POWER DRAIN. TOYOTA TELLS DEALER EVERYTHING IS OKAY? ....IN WHAT WORLD WOULD ANYONE PAY TO HAVE A CAR LIKE THIS AND TELL CUSTOMERS ITS OKAY?? I HAVE TO DRIVE AND OTHER PEOPLE'S LIVES ARE IN DANGER! MY SON IS NOW GETTING READY TO DRIVE AND I CAN'T IMAGINE HIM FIGHTING THE CONTROLS THAT TOYOTA BUILT IN TO KEEP HIM SAFE! I USED TO MANAGE A PORSCHE DEALERSHIP AND RACED ON MANY TRACKS AND CAN DRIVE FAIRLY WELL AND DON'T LIKE TO COMPLAIN BUT AFTER MY RECENT ISSUE AND RESEARCH FOUND A LOT OF COMMON PROBLEMS WITH OTHERS SO I CHIMED IN..

NHTSA ODI 11291087

WHILE DRIVING ON RTE. 24 SOUTH IN MASSACHUSETTS (AROUND BROCKTON/BRIDGEWATER/ TAUNTON, MA) THE CAUTION LIGHT BEGAN FLASHING (TRIANGLE WITH EXCLAMATION). I PULLED OVER AT THE NEAREST REST STOP TO SEE IF THERE WAS ANY OBSERVABLE PROBLEM, BUT I COULD NOT DETECT ANYTHING SPECIFIC. I GOT BACK ON THE HIGHWAY; AND THE LIGHT CONTINUED BEEPING INTERMITTENTLY AND THEN ABOUT A MILE LATER I FELT A SHIFT IN THE TRANSMISSION AND SUDDENLY I WAS IN NEUTRAL, QUICKLY DECELERATING FROM 65 MPH. THANKFULLY I WAS ABLE TO PULL OVER SAFELY, AT WHICH POINT A NEW MESSAGE WAS ON MY DASH TELLING ME TO PULL OVER, THAT THERE WAS SOMETHING WRONG WITH MY HYBRID SYSTEM! WE (THE TOW TRUCK GUY AND I) NOTICED OIL UNDER THE CAR AND CONFIRMED IT WAS CLEAN OIL, AND I SAW ANOTHER SPOT IN MY DRIVEWAY WHEN I GOT HOME. I HAVE SURMISED THAT WHEN I GOT MY OIL CHANGED LAST WEEK, SOMETHING MIGHT HAVE HAPPENED TO CAUSE THE LEAK, WHICH IS IN FACT THE CASE AND NOW MY ENGINE NEEDS TO BE REPLACED (THE REPAIR SHOP HAS OWNED THE ERROR AND IS PAYING FOR THIS). HOWEVER MY CONCERN THAT I WISH TO REGISTER IS THAT THE CAR SHOULD HAVE BEEN ABLE TO TELL ME NOT TO DRIVE IT, NOT JUST A CAUTION LIGHT THAT COULD HAVE MEANT ANYTHING. I COULD HAVE HAD A VERY SERIOUS ACCIDENT. AND WHEN I CALLED THE DEALERSHIP FROM WHICH I BOUGHT THE CAR, NO ONE CALLED ME BACK (I TRIED THREE TIMES AND WAS DISCONNECTED ONCE) BRAINTREE TOYOTA. (781) 848-9300 THIS SEEMS LIKE A DEFECT THAT NEEDS LOOKING AT. BEING THROWN INTO NEUTRAL GOING 65 MILES PER HOUR AS A RESPONSE TO AN ENGINE LEAKING OIL IS NOT OK. THERE SHOULD HAVE BEEN A WARNING NOT TO DRIVE.

NHTSA ODI 11286553

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. WHILE DRIVING 70 MPH, THE CHECK ENGINE AND TWO UNKNOWN WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CHECK HYBRID SYSTEM AND "STOP THE VEHICLE AT A SAFE PLACE' MESSAGES APPEARED ON THE INSTRUMENT PANEL. FURTHERMORE, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO PARK ON THE SHOULDER OF A ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE VEHICLE WAS TOWED TO PENSKE TOYOTA OF DOWNEY (LOCATED AT 9136 EAST FIRESTONE BLVD, DOWNEY, CA 90241, (562) 904-5600) WHERE IT WAS DETERMINED THAT A SOFTWARE UPDATE WAS NEEDED. THE DEALER STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

NHTSA ODI 11282323

IN THE MIDDLE OF DRIVING MY CAR ON NOV 18 & NOV 21ST, THE ENGINE REVS EXTREMELY LOUD FOLLOWED BY THE INABILITY TO ACTUALLY DRIVE MY CAR, LIKE ITS SHUTTING DOWN ON ME. IN A MATTER OF ABOUT 5 SECONDS AND IT NOT ALLOWING ME TO DRIVE OR ACCELERATE IT RETURNS TO NORMAL. IT HAS HAPPENED TWICE THIS WEEK AND THOUGHT FOR SURE I WOULD FIND A RECALL ON THIS EXTREMELY DANGEROUS ISSUE BUT TO NO AVAIL. IT HAPPENED BOTH TIMES ON A WELL TRAVELED TWO-LANE HIGHWAY. I WAS DRIVING ABOUT 35-40MPH. I WAS FORTUNATE ENOUGH NO ONE WAS DIRECTLY BEHIND ME BOTH TIMES. INCREDIBLY DANGEROUS! TOYOTA PLEASE DO A RECALL ASAP!

NHTSA ODI 11281689

TOYOTA DEALERSHIP REFUSED ON RECALL BASED ON DEFECTED STEERING SHAFT WHICH WAS BOUGHT BY ME AND FIXED BY MECHANIC. IT WAS CRITICAL ISSUE AND RECALL IN OTHER MODELS AS WELL. ALSO, TOYOTA DOES NOT FIX DEFECTIVE PISTON RINGS BASED ON EXCESSIVE OIL CONSUMPTION -HTTPS://ATTACHMENTS.PRIUSCHAT.COM/ATTACHMENT-FILES/2019/04/165269_T-SB-0169-16.PDF. PLEASE HELP ME AT LEAST RECOVER SOME MONEY FOR THE PART AND FINALLY LET THEM BE RESPONSIBLE FOR BURNED OIL IN ENGINE!

NHTSA ODI 11271498

TL* THE CONTACT OWNED A 2013 TOYOTA PRIUS. WHILE ACCELERATING FROM A STOP, A TACOMA TRUCK CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED. THE CONTACT SUSTAINED INJURIES TO THE HEAD THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEIR INVESTIGATOR DID NOT HAVE A READING OF ANY FAILURES FOR THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 64,800.*MP THE MANUFACTURER STATED THAT THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY BECAUSE THERE WAS INSUFFICIENT DECELERATION IN THE CRASH. *DL

NHTSA ODI 11268836

UNKNOWN SQUEAKING AT THE BACK, NONE OF THE MECHANICS WAS ABLE IDENTIFY THE SOUND ON THE BACK SEAT ... OIL BURNING, BULBS BURNING SO OFTEN.

NHTSA ODI 11266942

BASED ON THE DESCRIPTION FROM THE DEALER, THE PISTON ROD BROKE AND HIT THE CASING AND BROKE THE CASING CAUSING CATASTROPHIC FAILURE, THIS HAPPENED WHEN I WAS DRIVING THE CAR AND WAS AT 40 MPH. AS I WAS DRIVING, I HEARD A LOUD BANG AND SUDDENLY MY CAR STARTED SHAKING VIOLENTLY AND THEN SMOKE STARTED COMING OUT FROM THE ENGINE AREA. I IMMEDIATELY STOPPED THE CAR AND GOT IT TOWED TO THE NEAREST SHOP FOR INSPECTION WHEN THEY FOUND THIS ISSUE WHICH IF I WAS ON A HIGHWAY COULD HAVE BEEN DISASTROUS. AND COULD HAVE GOT INTO AN UNFORTUNATE ACCIDENT. WHICH COULD HAVE BEEN FATAL..

NHTSA ODI 11265258

WHILE I WAS DRIVING STRAIGHT IN THE MORNING ON THE HIGHWAY I HEARD A HUGE POP THINKING MAYBE MY TIRE BLEW OUT WHEN I WENT TO LOOK MY SUNROOF HAD A HUGE CRACK AND MY TIRES WERE ALL FINE. IT WASN'T A WINDY DAY BUT I DROVE A LITTLE SLOWER TO WORK NOT KNOWING WHAT TO DO. 20 MINUTES LATER ARRIVING LATER THE GLASS SHATTERED LEAVING A WHOLE IN MY SUNROOF. LUCKILY THE INSIDE SLIDING CAP TO THE SUNROOF WAS CLOSED. I BROUGHT IT TO THE DEALERSHIP AND THEY SAID SOMETHING MUST HAVE HIT IT BUT WHEN I BROUGHT IT TO GET FIXED AT AN AUTO COLLISION THEY SAID IT EXPLODED. FROM THE LOOKS OF IT, IT LOOKS LIKE IT EXPLODED TO ME WITH THE GLASS POINTING UP.

NHTSA ODI 11257644

HARD TO READ THE PANEL WHEN LIGHT STAYS ON. AFTER CAR IS SHUT DOWN THE LIGHT STAYS ON .CAR IS STATIONARY.

NHTSA ODI 11257182

TL* THE CONTACT OWNED A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER PRESSED THE BRAKE PEDAL TO STOP THE VEHICLE BUT THE VEHICLE ACCELERATED FORWARD AND CRASHED INTO A SECOND VEHICLE. DURING THE CRASH THE DRIVER SUSTAINED MULTIPLE CONTUSIONS TO THE BODY INCLUDING THE CHEST AREA WHICH REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT #159681-2019 WAS TAKEN AT THE SCENE. THE LOCAL DEALER TOYOTA OF RICHARDSON (1221 N. CENTRAL EXPY. RICHARDSON TX.) THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ODI 11243249

BRAKE ACCUMULATOR FAILURE RESULTING IN NOT BEING ABLE TO STOP PROPERLY. BRAKES BEGAN PULSATING AND MAKING SOUNDS UNDER PASSENGER SEAT. ELECTRIC PUMPING SOUND BECAME MORE AND MORE PROMINENT OVER TIME. BRAKES FAILED AND WARNING LIGHTS CAME ON, RESULTING IN INABILITY TO STOP PROPERLY, AND HITTING THE CURB IN A PARKING LOT. THIS IS OBVIOUSLY A MAJOR ISSUE WITH THE PRIUS. SERVICE MANAGER ADMITTED THEY SEE IT ALL THE TIME. WHEN I ASKED WHY WE WERE NOT NOTIFIED IN ADVANCE, THEY SAID A 'HIDDEN WARRANTY' EXISTED, BUT YOU HAVE TO WAIT FOR THE PROBLEM TO HAPPEN. THIS PROBLEM HAPPENED TWICE IN OUR 2005 PRIUS. THANK GOODNESS WE DID NOT HAVE ANY ACCIDENTS AS A RESULT OF THE BRAKE FAILURE. BRAKES ARE THE MOST IMPORTANT SYSTEM IN A CAR, AND WITHOUT THEM, WELL, YOU CAN'T STOP. PLEASE WORK WITH TOYOTA TO NOTIFY OWNERS OF THIS DANGEROUS DEFECT IN THEIR PRIUSES FROM THE YEAR 2004 ON.

NHTSA ODI 11240240

I WAS IN LOS ANGELES PICKING UP MY TWO FRIENDS ON WHITLEY AVENUE, THIS STREET IS ON A BIT OF AN INCLINE. I WAS DRIVING MY TOYOTA PRIUS AND PRESSED THE "PARK" BUTTON. INSTEAD OF PARKING, THE CAR STARTED TO ROLL BACKWARDS AND WENT INTO NEUTRAL. THE GEAR SHIRT IS SEPARATE FROM THE PARK BUTTON SO I KNOW FOR A FACT THAT I DID NOT PUT THE CAR IN NEUTRAL. I ATTEMPTED TO PRESS THE POWER BUTTON ON "PARK" BUTTON ON THE CAR. I EVEN TRIED TO CHAGE THE GEAR SHIFT TO "D" (FOR DRIVE) REPEATEDLY. NOTHING I TRIED AT THE TIME WAS WORKING AND WHITLEY AVENUE INTERSECTS A VERY HEAVY TRAFFIC STREET, FRANKLIN AVENUE SO I NEEDED TO STOP THE CAR BEFORE IT WENT INTO THIS STREET. I TURNED MY WHEEL TO HIT MY CARE AGAINST CURB SO THAT IT WOULD STOP ROLLING. THIS RESULTED IN MY CAR CAUSING A DOMINO EFFECT AND HITTING A SECOND CAR, WHICH HIT ANOTHER CAR, WHICH HIT ANOTHER CAR. IN TOTAL MY CAR AND THREE OTHER CARS WERE AFFECTED BY THIS IMPACT. MY TRUNK COMPLETELY SHATTERED AND THE STUFF FROM IT FLEW INTO THE CAR THAT I HIT DIRECTLY HIT (THIS TRUNK ALSO COMPLETELY SHATTERED). THE TRUNK OF THE THIRD CAR ALSO COMPLETELY SHATTERED. MY CAR IS NOW TOTALED AND I WOULD LIKE TO FIND OUT WHAT HAPPENED. AFTER THE ACCIDENT I WAS SPEAKING WITH PEOPLE IN THE AREA AND ANOTHER LADY INFORMED ME THAT SHE HAD SEEN ANOTHER PRIUS ROLL UNCONTROLLABLY DOWN THAT HILL AS WELL.

NHTSA ODI 11233513

I RECEIVED THE RECALL NOTICE AND TO PREVENT AN ACCIDENT, I HAVE NOT BEEN DRIVING MY CAR. MY NEAREST DEALSHIP, WHOM I HAVE UTILIZED OFTEN, NOW ARE DISCRIMINATING BY STATING FALSE PERSONAL STATEMENTS AGAINST ME. THIS MAY BE GENDER, AGE OR RACIST BASED. SO I NEED SUPPORT TO HAVE MY CAR TOWED & HAVE HAMER TOYOTA FAIRLY & PROFESSIONALLY COMPLETE THE SAFETY RECALL REPAIRS. I HAVE BEEN AT THE DEALSHIP AND ON THE PHONE WITH ALL LEVELS OF EMPLOYEES WHO HAVE BELITTLED, MADE FALSE STATEMENTS AND/ OR JUST PLAIN INHUMANE WITH NO REMEDY FOR MY 2013 TOYOTA PRIUS.

NHTSA ODI 11231657

WHEN STATIONARY OR IN MOTION REAR TAIL LIGHT LENSES LEAK AROUND THE PERIMETER CAUSING TAIL LIGHTS TO FILL WITH WATER. THE WATER INSIDE THEM INCREASES UNTIL LIGHTS SHORT OUT.

NHTSA ODI 11230545

HYBRID SYSTEM SHUTS DOWN WHILE DRIVING WITHOUT WARNING AND HAPPENS EVERY DAY

NHTSA ODI 11229078

I WAS INVOLVED IN A LEFT-HAND TURN, T-BONE STYLE/SIDE IMPACT CAR ACCIDENT ON JUNE 5TH, 2019. THE OTHER DRIVER WAS GOING 50+ MPH AND I WAS GOING 20 MPH. MY AIR BAGS SHOULD HAVE AT LEAST DEPLOYED ON THE PASSENGER SIDE WHERE THERE IS IMPACT.

NHTSA ODI 11219077

PLEASE REFERENCE THE LOS ANGELES TIMES ARTICLE OF APRIL 14, 2019: "AFTER SECOND RECALL, TOYOTA PRIUS ELECTRICAL SYSTEM IS STILL OVERHEATING". MY CAR HAS HAD THE SOFTWARE UPDATES, BUT IS APPARENTLY STILL UNSAFE TO DRIVE. I AM TERRIFIED THAT I COULD EXPERIENCE A "LIMP-HOME" SITUATION WHILE TRAVELING AT HIGH SPEED ON THE LOCAL FREEWAYS. I AM REQUESTING THAT THE NHTSA AGGRESSIVELY PURSUE TOYOTA TO RECALL THE AFFECTED CARS AND COMPLETELY FIX THE PROBLEM BY REPLACING THE INVERTERS.

NHTSA ODI 11204409

I HAVE BEEN CALLING SEVERAL TOYOTA DEALERS REGARDING THIS RECALL AND NONE OF THEM HAVE GOT TO ME WITH AN APPOINTMENT YET. I AM TIRED OF WASTING TIME WAITING FOR THEIR RESPONSES FOR A COUPLE OF MONTHS.

NHTSA ODI 11203211