Home · 2013 Toyota Prius C · Complaints

What 403 owners told NHTSA about the 2013 Toyota Prius C

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (403)Crash / fire / injury (50)Brakes (197)Electrical system (68)Engine (42)Speed control (23)Airbags (21)Fuel system (21)Lights (16)Transmission & drivetrain (16)Body & structure (15)Hybrid Propulsion System (13)

Newest first · 403 complaints · page 13 of 17

Mar 28, 2017Latches & locks

CONSUMER SENT ADDITIONAL VEHICLE DOOR LOCKS MALFUNCTION CORRESPONDENCE. *SMD THE CONSUMER RENTED A TOYOTA PRIUS AND A FORD FOCUS ON SEPARATE OCCASIONS. THE ELECTRONICALLY OPERATED LOCKS ON THE VEHICLES DOORS CAUSED THE INTERIOR DOOR-OPEN LEVERS TO BECOME INOPERATIVE. THE CONSUMER USED THE WIRELESS REMOTE TO UNLOCK THE DOORS AND SAT IN THE BACK SEAT OF THE PRIUS. THE DOORS LOCKED WITH NO EFFORT FROM THE CONSUMER. THE DOOR LEVERS ON THE BOTH REAR DOORS WERE INOPERABLE. THE CONSUMER CRAWLED TO THE DRIVER'S SEAT IN ORDER TO EXIT THE VEHICLE. THE CONSUMER RENTED A 2013 FORD FOCUS ON DECEMBER 30, 2014. THE ELECTRIC WINDOW CONTROLS WERE INOPERABLE, AS WELL AS THE INTERIOR DOOR-OPEN LEVER. UPDATED 03/28/2017 *JS

NHTSA ODI 10679172

Mar 4, 2017Wheels

A WARNING LIGHT CAME ON INDICATING LOW TIRE PRESSURE. I STOPPED IMMEDIATLY IN THE CLOSEST PARKING LOT. THE SIDEWALL ON MY GOODYEAR WEATHERHANDLER FUEL MAXX TIRES HAD SPLIT APART, ABOUT 12 INCHES TOTAL IN 3 SPOTS. THE CORDS OF THE SIDEWALL WERE SHOWING. THESE WERE 65,000 MILE TIRES PURCHASED JANUARY 2016. THEY HAD ABOUT 28,000 MILES ON THEM AT THE TIME THEY FAILED. I JUST FINISHED A 2500 MILE TRIP USING THE INTERSTATES. IF THEY FAILED THERE, IT WOULD HAVE KILLED US. GOD WAS WATCHING OVER US. THE TIRE WAS TOTALLY FLAT IN 5 MINUTES. THESE WERE PURCHASED FROM TIRE KINGDOM. AFTER GETTING THE SPARE ON, I DROVE THE 2 MILES TO THE STORE I PURCHASED THEM FROM. THEY EXPLAINED THEY NO LONGER HAD ANY STOCK, AS IT WAS A PURCHASE THEIR CHAIN MADE FROM SEARS WHEN THEY WENT OUT OF BUSINESS. I WAS UPSET THEY SOLD ME LEFT OVER TIRES. THEY OFFERED TO REPLACE THE FAILED TIRE, BUT I NEED SOMEONE TO REPLACE ALL OF THEM. THEY ARE A HAZARD. I AM AFRAID TO DRIVE THE CAR. I WILL CONTACT THE MANUFACTURER AND SEE WHAT THEY WILL DO FOR ME.THE DATE CODE ON THE TIRES SHOW THEY WERE 2 1/2 YEARS OLD WHEN I PURCHASED THEM.

NHTSA ODI 10958606

Mar 4, 2017Lights

BOTH LOW BEAM HEADLIGHTS FAILED SIMULTANEOUSLY AND WITHOUT WARNING.

NHTSA ODI 10958616

Feb 22, 2017Transmission & drivetrain1 injury

THE VEHICLE HAS SHIFTED INTO NUETRAL WHILE IN DRIVE AND WHILE IN PARK. ALSO ROLLS TO MUCH WHEN PARKED. THE VEHICLE RAN MY WIFE OVER IN OUR DRIVEWAY, TOYOTA REFUSES TO SERVICE THE VEHICLE...UPDATED 03/08/17 *BF

NHTSA ODI 10956383

Feb 16, 2017

TREAD SEPARATION, BRIDGESTONE P215/45R17 87 V. FIRST DETECTED AT 54,425 MILES.

NHTSA ODI 10955028

Jan 16, 2017

RODENTS ARE ENTERING THE CABIN OF MY PRIUS VIA THE ENGINE COMPARTMENT AND CHEWING THROUGH THE FOAM FLAPPER VENT JUST ABOVE THE CABIN FILTER AND ENTERING THE MAIN CABIN AREA TO RAISE HAVOC. I DISCOVERED ON MORE THAN ONE OCCASION RODENT DROPPINGS IN MY GLOVE BOX AND FLOOR BOARD. THIS IS OCCURRING WHILE THE VEHICLE IS PARKED IN MY DRIVEWAY FOR SHORT PERIODS OF TIME SINCE I DRIVE THE VEHICLE DAILY. I DON'T LEAVE FOOD IN THE VEHICLE, SO THE RODENTS ARE ATTRACTED TO THE VEHICLE ITSELF. THE LOCAL TOYOTA DEALERSHIP CLAIMS TO BE UNAWARE OF THIS PROBLEM ALTHOUGH I CAN SEARCH ON THE INTERNET AND FIND MULTIPLE INSTANCES OF SIMILAR RODENT ACTIVITY IN TOYOTA VEHICLES.

NHTSA ODI 10945537

Jan 14, 2017Electrical system

ON JAN 2, 2017, I ATTEMPTED TO START MY 2013 TOYOTA PRIUS. THE VEHICLE DASH HAD THE FOLLOWING WARNING LIGHTS ILLUMINATED, CHECK HYBRID, ELECTRONIC POWER STEERING WARNING, BRAKE WARNING LIGHT AND THE MASTER WARNING LIGHT. THE VEHICLE WOULD NOT SHIFT INTO DRIVE OR REVERSE AND WOULD ONLY DEFAULT TO THE NEUTRAL POSITION. UPON OPENING THE HOOD OF THE ENGINE COMPARTMENT I NOTICED THE WIRING TO THE HYBRID INVERTER HAD BEEN EXTENSIVELY DAMAGED (CHEWED, GNAWED) TO THE EXTENT THAT THE PHYSICAL WIRES WERE TOUCHING EACH OTHER AND POSSIBLY SHORTING OR GROUNDING TO EACH OTHER. MY VEHICLE WAS TOWED TO STEVENSON TOYOTA WEST LOCATED AT 780 INDIANA ST, LAKEWOOD, CO. ON JAN 3, 2017. ON JAN 4, 2017 I WAS CONTACTED BY SERVICE ADVISOR MIKE HASHMAN WHO TOLD ME THE DAMAGE WAS CAUSED BY A RODENT(S) CHEWING ON THE WIRING. THE DAMAGE WAS AS FOLLOWS: HV INVERTOR WIRES (2) WERE DAMAGED, A/C COMPRESSOR HV WIRE WAS DAMAGED, INVERTOR COOLANT TANK WERE ALL REPLACED BECAUSE OR EXTENSIVE DAMAGE. ALONG WITH INVERTOR COOLANT AND LABOR THE TOTAL COST OF THE REPAIR WAS $1,279.63. WE HAVE A $1,000.00 DEDUCTIBLE POLICY SO OUR TOTAL COST WAS THE DEDUCTIBLE. I HAVE SINCE DISCOVERED THAT TOYOTA HAS BEEN, SINCE APPROXIMATELY 2009 THROUGH 2016 AND POSSIBLY 2017, BEEN USING SOY BASED WIRING COVERING AND CABLE WRAP WHICH IS VERY ATTRACTIVE TO RODENTS. IN OUR CASE THE RODENT WOULD BE BROWN SQUIRRELS. I HAVE ALSO FOUND A CLASS ACTION LAWSUIT FILED ON JAN. 6, 2017, IN THE US DISTRICT COURT FOR THE WESTERN DISTRICT OF WASHINGTON, ALLEGING TOYOTA HAS KNOWN OF THE PROBLEM BUT HAS REFUSED STEADFASTLY REFUSED TO ACCEPT RESPONSIBILITY. MY CONCERN IS HAD THE CATASTROPHIC FAILURE OF THE ELECTRONICS OCCURRED WHILE I WAS DRIVING THE CONSEQUENCES COULD HAVE BEEN FATAL TO MYSELF, PASSENGERS AND OTHERS OCCUPYING VEHICLES NEXT TO OR NEAR ME BECAUSE OF THE POWER STEERING AND BRAKE ERRORS. THE VEHICLE WAS PARKED IN OUR DRIVEWAY.

NHTSA ODI 10945285

Dec 19, 2016Transmission & drivetrain

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. WHILE THE VEHICLE WAS PARKED WITH THE SHIFT LEVER IN THE PARK POSITION, THE VEHICLE INDEPENDENTLY ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE. UPDATED 02/15/2017*CT *CN

NHTSA ODI 10936275

Dec 13, 2016Visibility & wipers

MY SUNROOF SPONTANEOUSLY EXPLODED OUTWARDS WHEN DRIVING ON THE FREEWAY. I DID NOT HIT ANYTHING. NO OBJECTS HIT ME OR THE SUNROOF. THERE WERE NO OTHER CARS NEAR ME. I WAS NOT AROUND ANY OVERPASSES. THE SUNROOF JUST EXPLODED AND THE GLASS SHARDS ARE POINTING OUTWARDS TOWARDS THE SKY. *TR

NHTSA ODI 10935165

Nov 17, 2016Brakes

WHEN I APPLY BREAK AT ANY SPEED (MAYBE ABOVE 20MPH) THE BREAK SYSTEM DOESN'T WORK PROPERLY. I HAVE TO PRESS THE BRAKE PADDLE REALLY HARD DOWN TO THE FLOOR. SOME TIME I EVEN HAVE TO RELEASE THE PADDLE AND THEN RE-BRAKE. THIS IS DANGEROUS, NOT SAFE AT ALL. BREAK ACTING LIKE THIS WAY SINCE I BROUGHT IT BRAND NEW. I NOTIFY DEALER TWICE TO CHECK (1ST YEAR OF SERVICE AND THEN SECOND YEAR OF SERVICE), THEY CAME BACK AND SAYS NOTHING WRONG (THIS WAS UNDER WARRANTY). NOW, WHEN I WENT TO DEALER TO REPORT THIS.. DEALER LIKE YOUR VEH IS 2013 AND HAS 10K MILES ON IT AT AUGUST, 2016, LET'S CHANGE THE ROTOR AND BREAK AND THEN WE CAN TEST IT (ARE THEY SERIOUS?). I AM SCARED TO DRIVE AND HAVE A FEELING, I WILL CRASH WITH A BRAKING SYSTEM LIKE THIS PRIUS. SOMETHING IS WRONG WITH SOME/FEW PRIUS - PLEASE ADDRESS BEFORE SOMEONE DIES.

NHTSA ODI 10926577

Nov 7, 2016Brakes

I WAS DRIVING ON A BUSY CITY STREET AND AS I WAS APPROACHING AN INTERSECTION I STEPPED ON THE BRAKE, BUT THE BRAKE FAILED. AS I STEPPED ON THE BRAKE PEDAL, THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. I KEPT ON HITTING THE BRAKE BUT IT WAS NOT WORKING. MY CAR WAS NOT STOPPING. THE ABS AND SLIP INDICATOR LIGHTS TURNED ON. I WAS ON A PANIC BECAUSE I WOULD BE HITTING OTHER CARS AND POSSIBLY PEOPLE BECAUSE I WAS APPROACHING AN INTERSECTION. LUCKILY THE TRAFFIC LIGHT TURNED GREEN AS I APPROACHED SO I MADE THE TURN AND STILL I WAS NOT STOPPING. THE CAR WAS CONTINUOUSLY MOVING. AS I WAS APPROACHING ANOTHER INTERSECTION, I TRIED STEPPING ON THE PARKING BRAKE, IT DECELERATED BUT NOT STOPPING. BEFORE IT ALMOST HIT ANOTHER CAR ON THE INTERSECTION, IT STOPPED WHILE I WAS STEPPING ON THE PARKING BRAKE REAL HARD WITH ABATED BREATH.

NHTSA ODI 10924619

Nov 2, 2016AirbagsSeat beltsBrakesCrash1 injury

I WAS DRIVING STRAIGHT ON A CITY ROAD WITH THE FLOW OF HEAVY TRAFFIC AT ABOUT 40 MILES PER HOUR WHEN THE CAR IN FRONT OF ME CAME TO A SUDDEN STOP. I IMMEDIATELY SLAMMED ON MY BRAKES VERY HARD. AT THE TIME I DID THIS I HAD PLENTY OF SAFE DISTANCE BETWEEN US. BUT, THE BRAKES NEVER CAME ON AND I ENDED UP RUNNING INTO THE REAR END OF AN SUV AT APPARENTLY FULL SPEED WITHOUT ANY NOTICEABLE SLOWDOWN. THE BRAKES DID NOT COME ON. THEY DIDN'T GRAB, AND THEY DIDN'T MAKE ANY SCREECHING NOISE AND THERE WERE NO TIRE MARKS ON THE ROAD. ALSO ALL OF THE AIRBAGS DEPLOYED AND THIS WAS A FRONTAL IMPACT, WHICH WAS VERY SURPRISING AND SUFFOCATING. A CLOUD OF DUST FILLED THE CABIN OF THE CAR AND I COULD NOT BREATHE. I WAS LITERALLY SUFFOCATING UNTIL I WAS ABLE TO OPEN THE DOOR AND GET OUT OF THE VEHICLE. I DIDN'T EVEN FEEL THE SEAT BELT TIGHTEN UP BEFORE THE CRASH. THE BRAKES NEVER FELT LIKE THEY CAME ON AT ALL. *TR *JS

NHTSA ODI 10923921

Oct 31, 2016Lights

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS C. THE CONTACT STATED THAT THE REVERSE LIGHTS WOULD NOT ILLUMINATE. UPON INSPECTION, THE CONTACT DISCOVERED THAT WATER WAS PRESENT INSIDE THE LIGHT COVER FIXTURE, WHICH CAUSED AN ELECTRICAL SHORT AND CORROSION TO THE WIRE HARNESS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

NHTSA ODI 10920321

Oct 29, 2016BrakesCrash

I WAS TRAVELING LESS THAN 25 MPH ON A CITY STREET WHEN THE CAR IN FRONT SUDDENLY STOPPED. I PANIC STOPPED - MOVING MY FOOT OFF THE GAS PEDAL AND I BELIEVE THAT I HIT THE BRAKE PEDAL. THE BRAKES DID NOT APPLY, AND I REAR-ENDED THE CAR IN FRONT. I LEFT NO SKID MARKS. OBVIOUSLY I COULD HAVE NOT ACTUALLY PUSHED THE BRAKE PEDAL, BUT I SINCERELY BELIEVE THAT I DID. THE CAR BRAKES SEEM TO BE FINE, SO IF THE CAR FAILED TO STOP THE PROBLEM HAD TO BE IN THE COMPUTER. *TR

NHTSA ODI 10919990

Oct 22, 2016Engine

DROVE OVER OBJECT. PULLED OVER RIGHT AWAY. OBJECT DISLODGED. DIDNT SEE ANY FLUID KEPT ON DRIVING. AFTER 15 MILES ENGINE OVERHEATING LIGHT CAME ON AND PULLED OVER IMMEDITIATELY AND TURNED OFF ENGINE. HAD CAR TOWED TO NEAREST TOYOTA DEALER.NOW I M TOLD THAT OBJECT TORE A HOLE IN RADIATOR WHICH CAUSED ALL THE FLUID TO LEAK OUT AND CAUSED ENGINE TO OVERHEAT. TO THE POINT OF NO LONGER WORKING. WHAT IS THE POINT OF HAVING A WARNING LIGHT THAT COMES ON WHEN ITS TOO LATE TO REMEDY THE SITUATION?

NHTSA ODI 10918003

Aug 24, 2016Brakes

ON 07/20/15 THE BRAKES FAILED COMPLETELY WHILE DRIVING. ON 08/05/16 THE SAME BRAKES FAILED AGAIN WHILE DRIVING. IT IS THE SAME ISSUE VERIFIED BY TWO TOYOTA DEALERSHIPS, (FRONT LEFT CALIPER AND BRAKE PAD REPLACEMENTS NEEDED). THE CAR WAS BOUGHT NEW. THE BRAKES HAVE FAILED TWICE, THEY CITE SAFETY DEFECTS. ON 08/15/16 I PHOTOGRAPHED LEFT FRONT BRAKE ISSUE. THEY CLAIM THEY, "DON'T KNOW WHY IT'S HAPPENING." IT IS CLEAR THE CAR IS UNSAFE AND SHOULD BE REPLACED ENTIRELY. I REPORTED THE FIRST BRAKE FAILURE 07/20/15 THE BRAKES FAILED WHILE DRIVING. THE DEALER STATED IT WAS A SAFETY RELATED DEFECT THAT THEY COULD NOT FIGURE OUT WHY AND THUS SENT THE ORIGINAL BRAKES TO TOYOTA FOR INSPECTION & INVESTIGATION. I NEVER HEARD BACK. ON 08/05/16 (12 MONTHS 15 DAYS LATER, APPROX. 12,000 MILES DRIVEN) THE SAME BRAKE FAILURE HAPPENED AGAIN. FILLED IT WITH BRAKE FLUID ON 08/15/16 MAKE IT TO DEERFIELD TOYOTA (CLOSEST) THAT STATED I WOULD HAVE TO TAKE IT TO THE ORIGINAL TO AVOID PAYING. VERY DANGEROUS. THEN TOOK TO SAME, ERIC JONES, LIPTON TOYOTA, FORT LAUDREDALE, FL, AS LAST TIME. HE STATED THE REPLACED CALIPERS AND BRAKE PADS WERE DEFECTIVE. THE CAR REMAINS THERE, 10 DAYS AWAITING A BACK ORDER. I INQUIRED FURTHER ON 08/22/16 TO WHICH MR. JONES STATED THE CAR WAS BOUGHT NEW WITH DEFECTIVE BRAKES/ CALIPERS AND THAT THEY HAD REPLACED THEM 07/2015 BUT THAT THEY HAD REPLACED THEM WITH TOYOTA DEFECTIVE BRAKES AGAIN. (ESPECIALLY SPECIFICALLY THE FRONT LEFT CALIPER AND BRAKE PADS). BRAKES HAVE FAILED TWICE. IT IS CLEAR THE DEFECTIVE ISSUE IS FROM THE CAR. PHOTOS REVEAL THAT THE REPLACEMENTS NEVER RESOLVED THE ISSUE AS IT HAS BEEN OCCURRING EVER SINCE THEN. TO CONTINUE DRIVING TO SEE IF A 3RD BRAKE FAILURE OCCURS IS TO RISK MINE AND OTHERS ON THE ROAD LIVES. 1ST REPORTED SAFETY CONCERN TO NHTSA ON 07/20/15, REFERENCE #10735054 : RANDY REID. I AM SCARED. HELP PLEASE.

NHTSA ODI 10898290

May 28, 2016SteeringWheels

IN HEAVY RAINS BREAKING DOES NOT WORK WELL. EVEN AT 10 MPH IF YOU HIT A PUDDLE OF WATER. CAN CAUSE A CRASH. IT HAS HAPPENED ON A DIRT ROAD GOING AT LOW SPEED. BACK ROAD WHERE WATER RISES AND IN SOME HEAVY RAIN ON THE HIGHWAY

NHTSA ODI 10871323

Apr 14, 2016AirbagsCrash1 injury

TL* THE CONTACT OWNED A 2013 TOYOTA PRIUS. WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. ALL THE AIR BAGS DEPLOYED EXCEPT THE STEERING WHEEL AIR BAG, WHICH HAD A DELAYED DEPLOYMENT. THE CONTACT'S HEAD STRUCK THE STEERING WHEEL AND WAS INJURED, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND WAS TOWED TO A LOCAL DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT PROVIDED.

NHTSA ODI 10855446

Apr 14, 2016BrakesCrash

WHEN THE DRIVER HAS TO SLAM ON THE BRAKES REALLY QUICKLY THE CAR DOES NOT SLOWDOWN AT ALL. THE SKID LIGHT COMES ON THE DASH BOARD, BUT OTHERWISE THE CAR DOES NOT STOP. THIS HAPPENS EVEN ON A DRY SURFACE, WITH NO MOISTURE ON THE SURFACE, AT SPEEDS AS LOW AS 20-30 MILES PER HOUR. IT ALMOST ALWAYS DOES IT. IF THE DRIVER LIGHTLY TAP THE BREAKS, THEN THE CAR WILL DECELERATE, BUT NOT IF THE DRIVER HAS TO ABRUPTLY STOPPED. THIS IS QUILT A PROBLEM GIVEN THAT SOMETIMES YOU NEED THE CAR TO STOP SUDDENLY IT IT SIMPLY WON'T AT SPEEDS OF 20 MORE. THE CAR JUST STARTS TO SKID. IT WILL NOT STOP OR GAIN TRACTION WITH THE SURFACE THAT IT IS ON. THIS MEANS THAT IN A SITUATION WHERE THE DRIVER NEEDS TO HIT THE BREAKS ALL THE WAY DOWN, THE CAR STILL WON'T STOP. THIS PROBLEM IS MUCH WORSE IF ON WET OR NEGATIVE SLOPING ROADS. HOWEVER, IT CAN HAPPEN EVEN ON COMPLETE DRY SURFACE.

NHTSA ODI 10855586

Apr 4, 2016Engine

CAR STALLED ON FREEWAY 163 BOUND NORTH (NO WARNING LIGHTS WERE SEEN) AT 10 PM PASSENGERS (3) WERE EXPOSED TO SEVER DANGER . TOYOTA DEALER COULD NOT FIND A PROBLEM. POLICE ASSISTED AND CAR WAS TOWED AWAY (ROAD ASSISTANCE) TO OWNER RESIDENT . DEALER CLAIMED THAT RECALL WAS SERVICED. SYMPTOMS APPEAR TO BE EXACT TO WHAT IT WAS REPORTED FOR PRIUS 2010 TO 2013. DEALER IS IN DENIAL

NHTSA ODI 10853340

Mar 28, 2016AirbagsBrakesCrash1 injury

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 25 MPH ON A ROADWAY, THE BRAKE PEDAL WAS APPLIED AND MADE AN ABNORMAL NOISE. ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE WHILE THE CONTACT WAS MAKING A TURN. WHEN THE BRAKE PEDAL WAS APPLIED, THE VEHICLE SURGED FORWARD AT A HIGH RATE OF SPEED. THE FRONT AND REAR DRIVER SIDE AND THE REAR PASSENGER SIDE CURTAIN AIR BAGS DID NOT DEPLOY. THE FRONT AND REAR PASSENGER SIDE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO A YARD AND THEN TOWED TO A REPAIR SHOP FOR FURTHER INSPECTION BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING TO DETERMINE IF AN INVESTIGATOR WOULD BE SENT. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A HEAD INJURY THAT REQUIRED MEDICAL TREATMENT AND WAS HAVING DIFFICULTY WITH VISIBILITY DUE TO THE IMPACT OF THE CRASH AND NO AIR BAG DEPLOYMENT. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

NHTSA ODI 10851950

Mar 26, 2016Visibility & wipers

THE SUNROOF SPONTANEOUSLY BROKE WHILE THE VEHICLE WAS IN MOTION. THE LOCATION OF INCIDENT WAS IN WESTERN NEVADA WHERE TERRAIN IS FLAT AND NO OTHER VEHICLES WERE IN SIGHT EITHER IN FRONT OR BEHIND.

NHTSA ODI 10851782

Mar 24, 2016Electrical system

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS C. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,300.

NHTSA ODI 10851386

Mar 17, 2016Speed control

THIS VEHICLE ATTEMPTS TO GO 8 MPH WITH THE ACCELERATOR PEDAL NOT DEPRESSED AT ALL. IT DOES THIS ANY TIME THE CAR IS "ON", EVEN IF IT IS IN REVERSE. THE BRAKE MUST BE APPLIED TO STOP THE CAR. EVEN WHEN THE BRAKE IS PRESSED, THE COMPUTER WILL APPLY POWER TO THE WHEELS, WHICH RESULTS IN THE BRAKE HAVING TO FIGHT AGAINST THE MOTORS. SOMETIMES THE CAR CAN LURCH SLIGHTLY, AND ONCE IT HIT A CURB UNEXPECTEDLY CAUSING DAMAGE TO FRONT PLASTIC PARTS. IF YOU ARE STOPPED AT A RED LITE, YOU MUST APPLY THE BRAKE OTHERWISE IT WILL CRASH INTO THE CAR IN FRONT OF YOU ON ITS OWN. THIS BEHAVIOR IS DANGEROUS AND VERY ANNOYING. ONE MECHANIC I SPOKE TO AT THE DEALER SAID THIS IS NORMAL. IT SEEMS SENSELESS AND SHOULD NOT BE NORMAL. I ASK TOYOTA TO FIX THE MINOR DAMAGE TO MY CAR AND FIX THIS PROBLEM.

NHTSA ODI 10850300

Jan 27, 2016Fuel system

WHILE DRIVING MY PRIUS C 2013, WITH 11,484 MILES, FOR 5 MINUTE, THE MESSAGE PANEL INDICATE IMMIEDIATE STOP AT SAFE PLACE WITH ALL PRECAUTIONS. HABRID SYSTEM NOT FUCNTIONING.. 6 OR 7 WARNING LIGHTS APPEAR ON DISPLAY PANEL. AND MOTOR BECOMES UNSTABLE OF ITS RPM'S. AND STARTS HESITATION. CAR IN DEALERS SHOP FOR 3 DAYS WITH NO IDEA OF REASONS FOR THIS OCCURRENCE.FORTUNETLY I WASN'T ON HIGHWAY OR TURNPIKE, I WAS 3 MINUTES FROM MY HOME.. TOYOTA DOES NOT PROVIDE ROADSIDE ASSITTENCE EVEN IF YOU BOUGHT CAR NEW WITHIN 36,000 MILES OR 3 YEAR WARRENTY.??????

NHTSA ODI 10822479

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Working with the data? Download all 403 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Toyota Prius C verdict →