What 301 owners told NHTSA about the 2013 Toyota Camry Hybrid

The contact owns a 2013 Toyota Camry. The contact stated that while driving on several occasions at various speeds, there was a knocking sound coming from the steering column. The contact stated that while driving downhill on several occasions, the steering column and dashboard vibrated abnormally. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.

NHTSA ODI 11734093

The contact owns a 2013 Toyota Camry. The contact stated that the dealer had replaced the battery four times within 8 years, and the water pump and the alternator had been replaced within 18 months. Additionally, the contact stated that while driving at various speeds, the vehicle shuddered, hesitated, and failed to respond as needed, and lost automotive power while depressing the accelerator pedal. There was no warning light illuminated. The contact related the failure to the Toyota Warranty Enhancement Program Number: ZE5. The vehicle was taken to a dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty because the program had expired. The failure mileage was approximately 57,000.

NHTSA ODI 11726672

Replaced tranny

NHTSA ODI 11695113

Having issues with the ac condenser drain hose. And Transmission shuddering during acceleration.

NHTSA ODI 11691998

The contact owns a 2013 Toyota Camry. The contact stated that while driving at approximately 65 MPH, the passenger side front tire detached from the vehicle. The contact stated that there was no warning or indication of a problem. The contact stated that the vehicle dropped onto the roadway on the passenger side. The contact stated that the tire had rolled away in front of the vehicle. The contact stated that there were scrapes and deformation to the bumper on the passenger side, also the wheel well, tire hub, and the passenger door were damaged due to contact with the road. The contact had the vehicle towed to an independent mechanic. The mechanic determined that all but one lug nut had sheared off the bolts. The only lug nut left was jammed in the rim of the tire. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 210,000.

NHTSA ODI 11680404

Shifting shudder

NHTSA ODI 11673030

The contact owns a 2013 Toyota Camry. The contact stated while driving at an undisclosed speed, the transmission shuddered, with the check engine warning light illuminated. In addition, the contact became aware that the transmission was slipping. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,000.

NHTSA ODI 11668908

Factory paint is peeling off. It is a known issue and Toyota won't do anything for me.

NHTSA ODI 11668211

I attempted to open my car door and the door handle simply snapped off in my hand. This is the second time this has occurred. The first time, my driver's door handle snapped off when a technician at my Goodyear repair shop tried to open it. Now, the exact same thing happened to my passenger driver's side door when I went to open it. Upon closer inspection, it seems that the manufacturing is defective, as the handle seems to have been simply glued on in spots rather than more securely attached. Bear in mind that this car is barely driven more than twice a week; it barely has any wear and tear and is under 80,000 miles despite 12 years of use.

NHTSA ODI 11665693

I have a vehicle in which a safety recall was issued for models In that body type and year range. The recall was issued in response to a software glitch that causes a shudder when acceleration. I called my local dealer and was told I do not qualify for a recall even though I have the exact same symptoms listed in the recall. I have spent over 3k trying to resolve this issue and have tried to reach out to corporate with no luck. My car is getting more unstable and nearly lost control due to the shudders. What can I do?

NHTSA ODI 11619058

Car shudders at 40 to 50 mph recall previously on torque converter

NHTSA ODI 11614174

The contact owns a 2013 Toyota Camry. The contact stated that while driving 40 MPH, the vehicle shuddered abnormally. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the torque converter. The torque converter was flushed, and it was stated by the dealer that the torque converter might have caused damages to the transmission and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 205,000.

NHTSA ODI 11597221

The contact owns a 2013 Toyota Camry. The contact stated while driving 15-20 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to Toyota Campaign Number: ZE5. The failure mileage was approximately 90,000.

NHTSA ODI 11593398

Unknown. The vehicle shutters tremendously while traveling between 40 and 60 mph.

NHTSA ODI 11587985

Toyota Camry se 2013 When accelerating at a stop light or when slowing down to make a turn, it hesitates when stepping on it to go or when accelerating at a turn,. It will go about 5 - 10 feet and hesitate, It happens more several times in one day! It scares me and I’m worried about getting into an accident. No check engine light and does not throw any codes.

NHTSA ODI 11583787

Hi. My name is [XXX] . I owe a 2013 Toyota Camry SE and the selt belts in the back are not working. That is a major safety issue. I need it to be fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11578379

My 2013 Camry shudders when I am accelerating, usually between 15-30 mph. It can be alarming since I expect the car to accelerate quickly but instead it shudders. I was making a right hand turn at a stop light, I went to accelerate and my car shuddered so badly and failed to accerelate so I was almost rear ended. This is a major safety concern when the gears do not properly change during operation. My local Toyota dealership diagnosed it as being a problem with the torque converter. I am aware that Toyota issued a Warranty Enhancement Notification - ZE5 to do three things, put in a new torque converter, additional transmission pan magnets, and update the software. I purchased my vehicle in 2019 and was not made aware of this by the Toyota dealership at the time of purchase nor did I receive anything in the mail. Now, Toyota refuses to correct this problem even though it continues to be an issue with owners of these vehicles.

NHTSA ODI 11574605

Vehicle brake assist hold was engaged, foot still depressed on the pedal. The car released the brake hold and starting rolling at 5 mph even with my foot still on the brake. I had to let off the brake pedal and slam back on it and the car didn't stop in time and still hit the car in front of me. Very light impact but as a result led to the whole front of the car being out of shape (bumper, grille, headlights). Was aware of its deactivation but was not aware that the force of the brake pedal does not override the auto hold assist when the assist is deactivated.

NHTSA ODI 11573234

2013 Toyota Camry Hybrid XLE, 2AR-FXE. 134,000 miles. The car burns a quart of oil every 2,000 miles. This issue is from the low-tension piston rings sticking up and leading to scarring of the cylinder walls, causing oil consumption. Toyota had this issue with the 2007 2AZ engine and fixed it, but hasn't done a thing about the 2AR engine with the same problem. Hundreds and thousands of owners have complained but Toyota does not care enough to solve the problem! TOYOTA DOESN'T CARE ABOUT YOU, they only care about themselves and the money they make for charging people thousands of dollars for short blocks out of the owner's pocket for an issue that is not the owner's fault. The car has had 5,000/6 month mile oil changes all its life. Don't buy a 1AR/2AR-equipped Toyota if you expect it to last. It also has a VVT-i rattle problem that is very common that Toyota doesn't bother to fix for their customers.

NHTSA ODI 11573236

This complaint has to do with Toyota's electrical steering. I will begin this complaint by explaining what I've learned about the new Toyota vehicles. I've been having electrical problems with my car for the past year. It started with the radio going in and out about eight months ago, and now it has been out completely for two months. The tire pressure sensor warning light cycled intermittently when the radio went out. When the radio finally quit working, the tire pressure warning light stays on constantly. When I researched replacing the radio with a non-Toyota radio, I had to replace all of the wiring harnesses (steering control and radio, and there is another harness that I can't remember -- this is from BestBuy). If you don't replace all of the wiring harnesses, you lose the functions of the electrical and warning system, for example, the tire pressure warning lights. In my research (on the internet), I found that the electrical steering can go out if the system receives a signal that the tires are out of alignment and tire pressure warnings. I check my tire pressure every week because the warning light is on. I do not have a tire pressure reset button on my car. The computer or the computer board on the radio periodically pings the sensors. I began hearing a humming noise from the front right side of my car. I originally thought it was a tension pully on the belt because of the cold weather and no warning light. I drove my car about ten miles with the humming noise. Then, the power steering came on, and the steering became almost impossible. (I learned to drive in vehicles without power steering.) Within minutes of the power steering light coming on, I had a catastrophic failure of all systems in my car. Every warning light on the dashboard was on. After about two minutes, the lights cycled off. About one minute later, they came back on. The difficulty driving without the power steering would have been a bad accident if I had been on the Interstate.

NHTSA ODI 11566757

The contact owns a 2013 Toyota Camry. The contact stated while attempting to unbuckle the front passenger’s side seat belt, the seat belt failed to release from the buckle. After further attempts to release the buckle, the anchor assembly fractured. The contact was unable to be reassembled. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 105,000.

NHTSA ODI 11554434

The panel that controls the interior lights, garage door operation, moon window and an SOS button appeared to have an electrical malfunction and part of that control panel which is on the ceiling between the moon window and mirror melted due a heat source. I do not know what caused the problem but took the vehicle to a dealer and they would not advise on what made the plastic melt. In my opinion that could have caused a fire as the vehicle is in the garage when not in use.

NHTSA ODI 11543169

I purchased a set of 4 Cooper Ultra Touring (235/45R18) Tires in 05/2022. Within 40,000 miles of purchasing the Tires, I was traveling on I-10 WB at approximately 70 MPH when the Vehicle started to shake violently. I pulled into the Right Lane and slowed down significantly and was able to make it to my residence safely. The very next day, I took the Vehicle to a local Goodyear Franchise and had a new Passenger Front Tire installed on 10/24/2022. The Service Tech advised that the Passenger Front Tire was on the verge of separating and that was the reason for the Vehicle Shaking. On 08/28/23, I was traveling on I-10 EB and the Driver's side of the Vehicle started to shake violently again. I traveled in the Right Lane at a slow speed until I came up on a Toyota Dealership in Daphne, Alabama. The Service Tech put the Vehicle up on a lift and advised me that the Driver's Side Rear Tire had separated and the Driver's side front tire had an uneven wear pattern on the inside edge. I had both tires promptly replaced. I have done my due diligence and have discovered many recalls on Cooper Tires as of late. The same descriptions I have read online are exactly what I have experienced with my two tires that have separated. I did check to see if these Tires were apart of any recalls and they are not. One thing I would like to point out is that these Cooper Tires were apart of a Promotion that Tire Choice Auto Service Centers were running in the Summer of 2020 to buy 3 tires and receive 1 free. For this reason, I do not know how many of these Tires were sold as it felt like they were just trying to get rid of them as they were heavily discounted. I do suspect that these tires were made in the same factories as many that were recalled. These Tires do have a 70,000 mile Warranty and I am currently in the process of trying to get the Tires from Toyota so Cooper can inspect them for a refund. Reference #: [XXX]. Please let me know if you need more information. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11541407

The contact owns a 2013 Toyota Camry. The contact stated while activating the front windshield wipers, the wipers failed to function. There was no warning light illuminated. The contact stated after driving over a speed bump, the windshield wipers functioned as needed. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 13V505000 (Visibility). The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 180,000.

NHTSA ODI 11540022

My car has a vibration on the front end. I have taking it for alignments, tire balancing none of those is the issue. We check for CB joints, wheel bearing not the issue. Someone made a statement of the same issue I am having with my car saying that it’s a class action lawsuit out take it to a transmission shop get it fix and submit invoice to get reimbursed.

NHTSA ODI 11526060