What 295 owners told NHTSA about the 2013 Subaru Outback Wilderness

Key gets stuck in the ignition. There was a recall on multiple models/years due to ignition switch failure. Mine included, but apparently not my particular car. Have read that car engine can cut off, causing a major safety issue. Brought to dealer, they say they found nothing wrong.This issue has been ongoing since January.

NHTSA ODI 11533780

Like many other Subaru Outback owners, the torque converter, valve body tied to the transmission has put my Subaru out of commission at only 127k miles. There are many listservs and threads of Subaru owners who were duped by Subarus marketing of Subarus lasting into 200k miles who only reached half that because of these faulty transmissions and like myself have experienced car shuttering, stalling, and having to tow and chunk their allegedly safe cars that died half into their marketed lifespan. These cars are unsafe, have left my stranded and needing a tow and with many costly repairs https://www.cargurus.com/Cars/Discussion-t37876_ds770713

NHTSA ODI 11529439

The contact owns a 2013 Subaru Outback. The contact stated that on two separate occasions while driving at undisclosed speeds, the brake pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that after several attempts of applying pressure to the brake pedal, the vehicle stopped. The contact was unsure if any warning lights were illuminated. The contact then stated that on a separate occasion, while driving at an undisclosed speed, she depressed the brake pedal, but the vehicle failed to respond. The contact then stated that the after approximately thirty seconds of applying pressure to the brake pedal, the vehicle stopped. Additionally, the cruise control warning light intermittently illuminated, and the contact heard the engine revving. The vehicle was taken to an independent mechanic where it was diagnosed but no cause for the failure was determined. The vehicle was not repaired. The dealer was notified of the failure and an appointment was scheduled for the following day. The vehicle had not yet been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

NHTSA ODI 11515940

The electronic parking brake warning light keeps flashing indicating a failure in the off-on mechanism. The brake could go on while the car is in motion, causing loss of control. Or the brake could fail while in park, and the car could roll. Subaru mechanic has been telling me they are waiting for a part, which is on back order nationwide. This has been going on with my car for months, literally. I deal with Subaru of Rockville, MD, (240)903-9338.

NHTSA ODI 11514551

The hood latch released while I driving on the 101 freeway at about 70 MPH. The secondary lock held and I was able to get off the freeway. The hood would not latch after this occurred. I took the vehicle to Kirby Subaru of Ventura and had the latch replaced. I am from a medical background, where we have certain "never" events. I would consider this to be one of those never events. If the secondary latch had failed I likely would have had a catastrophic event.

NHTSA ODI 11504954

My horn became intermittent, and stopped working. The car will not pass state inspection. It was diagnosed as a faulty clock spring. The dealership stated that this was a common failure on Subaru's, especially those that had the Takata airbag replacement recall. They said there was no TSB or recall for the part. I reached out to Subaru customer service who said that due to the age and mileage on my car, there was nothing they could do to assist replacing the part.

NHTSA ODI 11502707

Driving down interstate and the sunroof suddenly explodes. Thank goodness the shade was closed. In photo below we have covered it with plastic until I find someone to repair. Auto glass companies said they do not replace sunroofs. I am taking to dealer tomorrow.

NHTSA ODI 11501317

Valve body on transmission is bad. Apparently this is a common occurrence, unfortunately I’m over the extended warranty they put on the car when they new they had a problem. Why wasn’t this a recall

NHTSA ODI 11499910

BACK UP CAMERA FAILURE! The camera in the lift gate get corrosion and stops working! the safety of people walking behind the vehicle.

NHTSA ODI 11500004

I experienced a sudden unintended acceleration of my 2013 Subaru Outback while braking to make a left hand turn at a stoplight on Federal Road in Brookfield, CT. I was able to squeeze the brake hard while shifting into neutral to avoid slamming into the car in front of me while the engine raced. The car would have gone out of control had I not been able to press very hard on the brake pedal. This incident was not the first time this unintended acceleration of the vehicle occurred. About a month ago, I was in a similar situation on the road when I was decelerating and applying the brake that the car had a rapid unintended acceleration that caused me to press very hard on the brake pedal to keep the car from lurching forward. I’ve owned the vehicle since December 2012 and this situation has probably occurred less than 5 times over the 10 years of operation. Each time I thought it was perhaps my error for somehow touching the accelerator with my foot while the brake was applied. After the recent November 22 incident, I now realize that there is likely a systemic problem with the accelerator. I plan to have accelerator inspected by the dealer.

NHTSA ODI 11497663

Driving back to work, the seat belt alarm started chiming. I noticed the airbag light was on for the passenger side along with this chime. Looking it up, I see recalls for the ODS system in later years than my vehicle, but not yet for the year of mine. No incident occurred.

NHTSA ODI 11490450

Engine failure due to oil leakage. No “oil light” warning light ever turned on. Engine confirmed failed by repair shop and replaced.

NHTSA ODI 11485914

The engine was hesitating, loosing power on incline, and shaking when stopping. I had the engine replaced and the a few months later the transmission went down. The car does start but it will not go into any gear other than Park and Neutral. The car is now not drivable.

NHTSA ODI 11479096

Head gasket leak with 87,000 miles. All recommended service with the dealer except for routine oil changes. This is a safety issue due to the rapid overheating. Luckily for me it happened a few blocks from the dealership, but this could be deadly if I was driving in the desert.

NHTSA ODI 11475144

Vehicle horn has failed to function.

NHTSA ODI 11472263

The sun roof exploded. There was not prior damage (at least not visible to the naked eye). When it happened there was a very loud popping noise, which could be jarring enough to cause an accident. My sunroof cover was closed when the glass broke, but if it was open I could have been covered in shards of glass. I’m not sure if the sunroof has been inspected by the manufacturer. I have seen that other Subaru owners have experience the same issue. There was no warning the the sunroof is fragile and will potentially explode.

NHTSA ODI 11472291

The contact owns a 2013 Subaru Outback. The contact stated while driving 35 MPH, she heard an error alert with several unknown warning lights illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.

NHTSA ODI 11465005

When backing out of garage, car seemed to rev up and increase speed. I was unable to stop the car while applying the brakes. Car went down over an embankment and stopped only after I put transmission into Park and car was slowed down by running over a large shrub. Luckily, I was unhurt, but easily could have been. This is the second time a similar incident has happened. I have not reported the incident previously nor had the car inspected yet.

NHTSA ODI 11460615

I bought this car on 3/1/22 from a dealer, and took it for several test drives - everything was great. Carfax report is clean. On 3/3/22, I was driving on a windy road with cliffs and ledges, 45 mph when all of a sudden the brakes slammed, the tires screeched, and I heard grinding. Every alarm went off and the car fishtailed and skidded over to the side - almost going off the side of the road. Every light was blinking and alarms going off. Once I came to a stop, I tried turning the key off and turning it back on. It turned on fine - but it would not go into drive or accelerate, and all the alarms and lights were still going off. I was stranded on the side of a curvy country road where it was not easy to be seen, and easy to be hit. I had to walk 30 min, leaving the car in the middle of the road to the closest store, at which I looked up a tow truck and service station. I had it towed to a service station, and the gentleman ran diagnostics and said that his machine is coming back showing transmission issues. I literally just bought this car - and paid good money for it - I am shocked that this is a known issue and Subaru won't do a general recall to fix this! This is dangerous - because the car LITERALLY went out WHILE I WAS DRIVING. I am calling Subaru dealers today and seeing what they plan to do to fix this, or if I am going to be stuck with paying for it

NHTSA ODI 11455291

Vehicle was at a stop light on a 45mph road at which time the car shook very badly, the engine stalled, and almost every dashboard light illuminated. Vehicle was unable to move putting the passengers at extreme risk of a rear end collision on a major thoroughfare. The situation was safely resolved after shutting down the vehicle for a minutes and restarting it. Following the incident, the vehicle shudders often, and the car shakes very badly again if the transmission approaches 4000RPM. Vehicle will be taken in for service next week and it is suspected that Subaru will be required to replace the transmission under the extended warranty offered to all customers because of high transmission failure rates observed on this make/model of car. The NHTSA needs to require a recall on all Subaru CVTs due to unreliability and stalling putting passengers and the public at risk.

NHTSA ODI 11453051

The contact owns a 2013 Subaru Outback. The contact stated that after driving for about two hours, she switched seats with her boyfriend. While her boyfriend was driving, there was an abnormal odor present. The contact noticed smoke under the front passenger seat. The driver was able to pull over to the side of the road. There were no warning indicator lights illuminated. The driver attempted to put out the fire. The fire department was able to extinguish the fire and disconnect the battery. The contact removed the passenger seat fuse. The passenger seat was jammed. A police report was filed. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 173,400.

NHTSA ODI 11452044

Driver side rear wheel bearing speed sensor experienced a spontaneous failure, leading to ABS failure and nearly lost control when rapidly decelerating from 45mph to 0mph in a short left turning lane. Failure occurred in well maintained 2013 Subaru Outback with less than 70,000 miles on it. Vehicle immediately lit up several dashboard lights (CHECK ENGINE, CRUISE CONTROL, ABS, and BREAK lights) indicating the car was unsafe to drive at moderate/high speed following the incident. ABS failure could have led to an accident in inclement weather. Wheel bearing is being replaced by mechanic.

NHTSA ODI 11448686

Valve spring broke dropping a valve into the engine and causing engine to seize. This is the same problem as the recall that was issued for other 2013 Subaru models, but it doesn't cover the Outback at this time. Instead, there's only a TSB (#10154425) that they've changed specifications for the valve springs.

NHTSA ODI 11446534

The brakes are spongy and the car doesn't stop properly. We've had repairs done and took it to the dealership and they tell us nothing is wrong.

NHTSA ODI 11442910

The contact owns a 2013 Subaru Outback. The contact stated that while driving at an undisclosed speed, there was a clunking sound coming from the front of the vehicle. The contact stated that the vehicle was pulling to the right while driving. The vehicle was taken to an independent mechanic who diagnosed that the sub-frame had fractured due to severe rust. The subframe was replaced and the failure was remedied. The local dealer and manufacturer were notified of the failure. The failure mileage was 153,800.

NHTSA ODI 11437381