What 295 owners told NHTSA about the 2013 Subaru Outback Wilderness

Not really sure, I don’t remember. It’s a wooded area , lots of deer etc. But I honestly don’t remember I saw my car It it fully intact , all doors , hood,trunk Open, car starts too Only front drivers wheel is bent in and lowest part of front bumper needs repair

NHTSA ODI 11742914

The vehicle caught fire while driving along the interstate. It's a total loss.

NHTSA ODI 11713975

I was pulling into a parking spot, without any warning the car accelerated through a fence and hit a tree. There were no injuries and the airbags did not deploy. A man was waving me to stop and I could not. Fortunately the small tree stopped the car. At first I thought maybe the gas pedal stuck or in human error I hit the gas to hard. But that was not the case. I could not control the car and my thought "what is happening"!

NHTSA ODI 11644740

The contact owned a 2013 Subaru Outback. The contact stated while driving at approximately 35 MPH, he lost control of the vehicle and crashed into a metal guard rail on the driver's side along the length of the vehicle. The contact stated that the vehicle had bounced off of the rail and the front end on the passenger side had crashed into a metal post on the right side of the road. The contact stated that the force of the crash ejected him through the windshield. The contact stated that EMS and firemen were on scene but there was no police. The contact stated he had not lost consciousness. The contact was transported by ambulance to the emergency room. The contact had lacerations on his forehead, scalp, nose and chin. The contact had bruises on his chest, shoulders, both arms, and both legs. The contact stated that he was diagnosed with a Traumatic Brain Injury. The contact stated that his insurance provider declared the vehicle a total loss. The contact was advised by his insurance provider that the air bags and the seat belt had failed to function. The vehicle was towed to an impound lot. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

NHTSA ODI 11622969

The contact owned a 2013 Subaru Outback. The contact stated that while the vehicle was parked in the contact's residential driveway, the contact noticed the smoke exiting from the hood area of the vehicle. The contact stated that the vehicle was on fire. The fire department arrived on the scene and extinguished the fire. A fire report was filed. The vehicle remained at the contact's residence. The vehicle was condemned to total loss. The contact stated that as a result of the fire, the contact's residential driveway was damaged and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11598029

I was pulling into a parking space very slowly when the car went into overdrive and suddenly accelerated at a high speed. It plunged down a slight decline and hit a large tree. My airbag failed to deploy although I was thrown violently forward, and the car sustained severe front end damage. The car is considered a total loss and I spent a day at a hospital emergency room. The sudden unexpected acceleration and the lack of airbag inflation is going to be assessed by Subaru on 10/24/23. I understand that there are two class action lawsuits against Subaru (in NJ & CA) for this same unanticipated acceleration issue.

NHTSA ODI 11548304

The contact owns a 2013 Subaru Outback. The contact stated that after driving for about two hours, she switched seats with her boyfriend. While her boyfriend was driving, there was an abnormal odor present. The contact noticed smoke under the front passenger seat. The driver was able to pull over to the side of the road. There were no warning indicator lights illuminated. The driver attempted to put out the fire. The fire department was able to extinguish the fire and disconnect the battery. The contact removed the passenger seat fuse. The passenger seat was jammed. A police report was filed. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 173,400.

NHTSA ODI 11452044

Upon entering a parking space,my 2013 Subaru Outback went from idle to full acceleration,hitting a parked,unoccupied truck. Braking had no effect on the car,the air bag did not deploy,and the car did not decelerate until I was able to engage Park-within a few seconds it resumed the idle. The police made a report,car was taken to wrecking yard,and is now at repair facility for possible repair. There were no prior warnings or messages. I was unaware of a safety issue with Subaru and when I contacted my local dealer,I was told they were unaware of any issues. I then did research online and found numerous problems.

NHTSA ODI 11418358

SUDDEN UNWANTED FORCEFUL ACCELERATION (SUSPECT AUTO CRUISE CONTROL GOT ENGAGED VIA EYESIGHT MALFUNCTION), COLLISION AVOIDANCE FAILED TO ENGAGE. BACK HOME SAFELY FROM A LOCAL GROCERY, PULLED THE CAR SLIGHT ON THE DRIVEWAY, STOPPED WITH FOOT ON THE BRAKE TO OPEN THE GARAGE, ABOUT TO HIT THE HOME LINK, MUST REMAIN STOPPED WHILE GARAGE DOOR OPENS BECAUSE DRIVEWAY SLOPES DOWNWARD, HEARD ENGINE ROAR WITH FOOT STILL ON THE BRAKE, CAR STARTED THROTTLE FORCEFULLY, GOT BEWILDERED, PRESSED HARD ON THE BRAKE; IT DID NOT RESPOND, THE CAR HIT HARD ON THE GARAGE AND BRICK WALL, CAUSING EXTENSIVE DAMAGES. AIR BAGS DEPLOYED, DRIVER WAS SENSELESS, BOTH DRIVER AND PASSENGER HURT, CAR IS DECLARED TOTAL. IT WAS VERY HOT AT ABOUT 4:15 PM, AIR CONDITION HAD BEEN RUNNING AT FULL FORCE ALL THE WHILE DURING THE SHORT 15 MINUTE DRIVE. THE DRIVEWAY HAS A 10 FT SLAB WITH UPWARD SLOPE, THE CAR STOPPED WITH FRONT WHEELS AT THE END OF THE FIRST SLAB. THE REMAINING DRIVEWAY IS ABOUT 30 FT ON A DOWNWARD SLOPE. I KEEP THE CAR TOTALLY STANDSTILL WHILE THE GARAGE IS OPENING. THE CAR WAS AT A SLIGHT ANGLE FACING SLIGHTLY TOWARD THE DRIVER SIDE CORNER OF THE GARAGE. THE CAR IS STILL ON MY DRIVEWAY: EVENT DATA RECORDER AND EYESIGHT DATA RECORDER SHOULD HAVE VALUABLE DIAGNOSTIC INFORMATION. THE IMPACT WAS VERY FORCEFUL: A COMPLETE BRICK WALL GOT DISPLACED BY ALMOST 1 INCH AT ONE SIDE AND THE DISPLACEMENT ON THE OTHER SIDE OF THE WALL CAUSED A TWO STORY LOAD BEARING BRICK COLUMN TO CRACK ON BOTH SIDES. GARAGE STRUCTURE AND ROOF GOT DAMAGED. THIS CAR IS MAINTAINED IN GOOD CONDITION AND NEVER HAVE BEEN IN ACCIDENT BEFORE. CALLED POLICE, BUT THEY DID NOT COME. LET ME KNOW ASAP IF YOU WANT DIAGNOSTIC DATA: I AM 100% SURE THAT THIS IS A MANUFACTURING DEFECT. I SAW COLLISION AVOIDANCE WORK IN MANY OTHER SITUATION, BUT THIS TIME, IT DID NOT WORK. THIS IS A SERIOUS PUBLIC SAFETY ISSUE HAPPENING A LOT WITH SUBARU.

NHTSA ODI 11112135

THE HEADREST POINTS AT A HARSH ANGLE FORWARD AND MAY CAUSE SEVERE NECK INJURY. TWO SEPERATE INCIDENTS: 1. MOVING FORWARD AT A LEFT TURN ANGLE, CARS HITTING EACH OTHERS RT FRONT. RESULT BRAIN STEM HEMORRHAGE AND BILATERAL HEMATOMA. APRIL 3, 2018 2. STOPPED IN TRAFFIC HIT FROM THE REAR. RESULT NECK STRAIN. MAY 10, 2018 *TT *TR

NHTSA ODI 11099247

SUBARU OUTBACK SELF-ACCELERATED (UNINTENDED ACCELERATION) ON MARCH 22, 2018 AS I WAS ATTEMPTED TO PARK THE CAR IN A PARKING LOT. DUE TO THE SELF-ACCELERATION THE CAR HOPPED OVER THE CURB IN THE PARKING LOT AND RAN OVER A BUSH. MY FOOT WAS NO WHERE NEAR THE ACCELERATOR AND EVEN WHEN APPLYING THE BRAKE, I HAD TO PRESS EXTREMELY HARD ON THE BRAKE TO STOP THE VEHICLE. WHILE IT SELF-ACCELERATED THE ENGINE MADE A LOUD REVVING SOUND. ON MARCH 23, 2018 THE CAR SELF-ACCELERATED AGAIN WITH MY HUSBAND DRIVING ON THE OPEN ROAD. AFTER THIS INCIDENT WE HAD THE CAR TOWED TO OUR CAR DEALERSHIP. SUBARU HAS HAD THE CAR SINCE MARCH 23 AND DENIES ANY PROBLEM WITH THE ACCELERATOR OR CAR.

NHTSA ODI 11089972

MY FRIENDS' SON AND WIFE HAD A CRASH ON I 55 NORTH NEAR MEADOWBROOK ROAD ON JANUARY 28, 2018. THE CAR HIT A HIGHWAY BARRIER AND SPUN AROUND AND RESULTED IN AN EXTREME FIRE AFTER IMPACT AND THE SIDE AIRBAG, NOR THE SIDE CURTAIN AIRBAG DID NOT DEPLOY ON DRIVERS' SIDE. THE INSURANCE COMPANY DID NOT GET CONSENT FROM MY FRIEND TO TAKE IT FROM THE TOWED DESTINATION TO ANOTHER DESTINATION. SHE HAS YET TO RECEIVE INFORMATION REGARDING HER CLAIM STATUS WHICH SHE WAS INFORMED OF ONLY WHEN SHE INITIATED THE CALL. INSURANCE ADJUSTER INQUIRED WHO AND WHY SOMEONE ELSE WANTED TO LOOK AT CAR WHEN TELLING ADJUSTER SHE WOULD BE HAVING A THIRD PARTY TO VIEW HER WRECKED CAR. AS OF TO DATE FEBRUARY 6, 2018, SHE HAS NOT RECEIVED ANY CALL FROM INSURANCE COMPANY? THE AIRBAGS (SIDE SEAT AIRBAG AND SIDE CURTAIN AIRBAG AND THE EXTREME INTENSITY OF THE FIRE ARE OF MAJOR CONCERN) ESPECIALLY NOT DEPLOYING ON HER SONS' SIDE OF THE CAR. BOTH SON AND DAUGHTER-IN-LAW WERE TRANSPORTED TO THE UNIVERSITY OF MISSISSIPPI MEDICAL CENTER EMERGENCY ROOM BY WAY OF AMBULANCE BUT WERE DISCHARGE THAT NEXT MORNING, BUT CONTINUE TO HAVE PTSD LIKE SYMPTOMS AND ALSO INJURIES THAT LINGER ON. SEE PICTURES ATTACHED.

NHTSA ODI 11067175

I WAS IN AN ACCIDENT WHERE THE OTHER DRIVER FAILED TO YIELD TO ONCOMING TRAFFIC AT AN INTERSECTION AND SLAMMED INTO MY DRIVERS SIDE DOOR. MY AIRBAGS FAILED TO DEPLOY DURING THE ACCIDENT.

NHTSA ODI 11064208

TAKATA RECALL- WE HAD A CAR ACCIDENT 4-4-2016. WE WERE TURNING INTO A PARKING LOT AND ANOTHER CAR DID NOT STOP AT THE STOP LIGHT AND HIT OUR CAR ON THE LEFT SIDE. POLICE WERE CALLED AND A REPORT WAS FILED. OUR AIR BAGS DID NOT OPEN UP.

NHTSA ODI 11014951

I TOOK THE CAR INTO DEALERSHIP SERVICE TO REPORT AN ELECTRICAL DRAIN ON THE BATTERY, REQUIRING THE CAR TO BE JUMPED STARTED IF LEFT SEVERAL DAYS PARKED. SERVICE DEPARTMENT TESTED ELECTRICAL SYSTEM AND REPLACED THE BATTERY. CAR WAS PARKED IN THEIR LOT FOR SEVERAL HOURS AND ON RETURN THE CAR WAS WAS FOUND TO BE HEAVILY DAMAGED BY SMOKE AND FIRE FROM PASSENGER SEAT. THE CAR WAS TOTALED BY MY INSURANCE COMPANY.

NHTSA ODI 10985455

ON A CLEAR DRY MORNING I PULLED INTO A PARKING SPACE ON A SLIGHT INCLINE IN FRONT OF A BRICK OFFICE BUILDING. WHEN I RELEASED THE SERVICE BRAKE (HAVING REACHED THE END OF THE PARKING SPACE) THE CAR BOLTED FORWARD, JUMPED THE CURB, CROSSED A SIDEWALK, WENT THRU SHRUBS, AND HIT THE BRICK WALL, CAUSING SEVERE DAMAGE TO THE CAR AND BUILDING. THE DISTANCE TRAVELED WAS ABOUT 10 FEET.

NHTSA ODI 10884972

2013 SUBARU OUTBACK FRONT WIPER MOTOR CAUGHT FIRE WHILE VEHICLE WAS IN MOTION. JUST PRIOR TO FIRE, WIPERS HAD BEEN ACTIVATED BUT WOULD NOT RETURN TO HOME OR STOP WHEN TURNED TO OFF POSITION. VEHICLE WAS PURCHASED NEW IN OCTOBER 2012. ROOT CAUSE OF WIPER MOTOR AS DETERMINED BY SUBARU DEALER SHOP. SUBARU CLAIMS THIS IS UNRELATED TO PRIOR RECALL FOR WIPER MOTORS WVW32 WHICH HAD BEEN EXTENDED TO 2012 MODELS.

NHTSA ODI 10870295

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 30 MPH IN INCLEMENT WEATHER, THE VEHICLE BEGAN TO SLIDE WHILE DRIVING DOWNHILL. THE CONTACT ATTEMPTED TO CONTROL THE STEERING, BUT IT WOULD NOT MOVE. THE VEHICLE DID NOT RESPOND AND STRUCK A DELINEATOR POST, SLID IN THE OPPOSITE DIRECTION TOWARDS A CONCRETE WALL, AND SUDDENLY STOPPED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

NHTSA ODI 10795169

SUDDEN UNINTENDED ACCELERATION WNED PULLING INTO PARKING SPACE. THE VEHICILE SUDDENLY ACCELERATED AND RAN INTO STORE FRONT.

NHTSA ODI 10783145

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE IN THE DRIVEWAY, IT ACCELERATED WITHOUT WARNING AND CRASHED INTO THE GARAGE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

NHTSA ODI 10782394

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE DRIVING AT A LOW SPEED, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT HIS FOOT BECAME WEDGED IN BETWEEN THE ACCELERATOR AND BRAKE PEDALS. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS TAKEN TO AN AUTO BODY REPAIR CENTER FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 10773836

PRIOR TO THIS INCIDENT, I HAD NOTICED SEVERAL OCCASIONS WHERE THE ENGINE WOULD SUDDENLY REV FOR NO REASON WHILE I WAS DRIVING AT A SLOW SPEED OR BRAKING. THIS INCIDENT HAPPENED ON DEC 2, 2014 AT APPROX. 7:40AM EASTERN TIME. AS I WAS APPROACHING THE SECURITY CHECK-IN GATE AT MY JOB, TRAVELING ABOUT 10 MPH, I DEPRESSED THE BRAKE TO SLOW DOWN AND WAIT FOR THE GATE TO OPEN. AS I WAS SLOWING DOWN, THE ENGINE SUDDENLY REV'D TO MAXIMUM AND THE CAR ACCELERATED AND LURCHED FORWARD. I WAS NOT ABLE TO STOP OR CONTROL THE CAR AND IT CRASHED THROUGH THE SECURITY BARRIER GATE. NO ONE WAS INJURED AND THERE WAS NO DAMAGE DONE TO THE CAR, BUT THE METAL ARM OF THE GATE WAS SEVERELY BENT. I TOOK THE VEHICLE TO MY SUBARU DEALER SEVERAL DAYS LATER TO BE INSPECTED AND REPORT THE INCIDENT. THE DEALER SAID THERE WAS A PROBLEM WITH THE ENGINE CONTROL MODULE (ECM) AND UPDATED THE SOFTWARE. SINCE THEN, THE CAR HAS RUN SMOOTHLY WITH NO FURTHER ACCELERATION PROBLEMS. THE ECM UPDATE ALSO SEEMED TO SOLVE A PROBLEM I HAD EXPERIENCED WHERE THE CAR HAD DIFFICULTY STARTING UP. *TR

NHTSA ODI 10670219

I WAS TRAVELING WEST BOUND IN THE FURTHEST RIGHT HAND LANE AT APPROXIMATELY 45-MPH ON LOS ANGELES AVE. ON 10/31/13 IN MOORPARK, CA AT APPROXIMATELY 11:30 A.M. ON THURSDAY MORNING. A FULL-SIZE FORD F150 PICKUP TRUCK FAILED TO YIELD WHILE MAKING A LEFT TURN INTO THE ADJACENT SHOPPING CENTER. HE WAS TURNING LEFT OUT OF A MEDIAN DIVIDER IN THE CENTER OF A FOUR-LANE HIGHWAY. THERE IS NO MARKED SIGNS OR LIGHTS TO MAKE A LEFT TURN THERE, BUT YOU MUST YIELD TO ONCOMING TRAFFIC ON LA AVE. FROM THE BROKEN YELLOW LINED CENTER DIVIDER. I HIT THE SIDE OF THE TRUCK CAUSING THE TRUCK TO SPIN AROUND WITH THE FORCE OF THE IMPACT. MY AIR BAGS FAILED TO DEPLOY EVEN THOUGH THE IMPACT OF THE CRASH WAS SIGNIFICANT, THE WHOLE FRONT END OF MY CAR WAS SEVERELY DAMAGED, AND THE CRASH WAS ESSENTIALLY HEAD-ON. I SUFFERED A ACUTE CERVICAL STRAIN, AND I WENT TO THE HOSPITAL THE DAY AFTER WITH PAIN. I AM IN THE PROCESS OF GETTING FURTHER TESTING TO SEE THE SEVERITY OF MY INJURIES. MY TWO-YEAR OLD DAUGHTER WAS IN HER BRITAX CAR SEAT IN THE PASSENGER SIDE BACK SEAT, AND LUCKILY SHE WAS UNHARMED IN THE INCIDENT. I AM VERY SHOCKED THAT THE AIR BAGS DID NOT DEPLOY, AND I FEEL LIKE THIS IS A MAJOR SAFETY CONCERN THAT SHOULD BE INVESTIGATED. *TR

NHTSA ODI 10551123

2013 SUBARU OUTBACK 3.6R W/SAP I AM EXPERIENCING A HEAVY STEERING ISSUE. WHERE THE RETURN TO CENTER DOES NOT HAPPEN UNLESS I MANUALLY STEER IT BACK TO CENTER. STEERING IS SO HEAVY THAT AFTER 3000 MILES. (PURCHASED IN JUNE 2013), BOTH OF MY WRISTS ARE IN PAIN, MY RIGHT ELBOW IS IN PAIN, AND MY RIGHT HAND FEELS LIKE IT HAS CARPAL TUNNEL SYNDROME. CONSTANT CORRECTIONS ARE NEEDED TO KEEP TRACKING STRAIGHT. I INCREASED TIRE PSI TO 34/32, AND IT HELPED A LITTLE, BUT STEERING STILL DOES NOT RETURN TO CENTER. HERE ARE 2 LINKS TO SIMILAR ISSUES: HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/104-GEN-4-2010-PRESENT/73034-NEED-RETURN-CENTER-TEST-2013-OUTBACK.HTML HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/104-GEN-4-2010-PRESENT/31638-OB-LANE-WANDERING.HTML *JS

NHTSA ODI 10545155