I am submitting this complaint to report a serious safety defect involving a complete loss of steering control in my vehicle, 2013 Scion FR-S. While driving and making a turn, the steering system failed entirely, leaving me unable to control the direction of the vehicle. I retained only braking and acceleration capabilities. There where no waring lights or mechanical indicators of potential or probable failure. As a result of this failure, I was involved in a collision with a nearby vehicle. Following the incident, I researched the issue and discovered a known failure point in the electric power steering (EPS) system, specifically related to the steering column EPS damper bushing. This appears to be a recognized defect that has not been addressed at the factory level, despite the significant safety risk it poses. I believe this issue warrants investigation to prevent future incidents and potential injuries. Thank you for your attention to this matter.
NHTSA ODI 11706415