Apr 12, 2019Engine
TL* THE CONTACT OWNS A 2013 SCION FR-S. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE), IT IMMEDIATELY EXPERIENCED LOSS OF POWER AND SPUTTERING. THE VEHICLE WAS TAKEN BACK TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA) WHERE IT WAS DIAGNOSED THAT THE ENGINE GASKET AND CAMSHAFT WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY TWO MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE ROD BEARING WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURES WERE NOT PRESENT PRIOR TO THE RECALL REPAIR. THE FAILURE MILEAGE WAS 92,400.
NHTSA ODI 11195888
Apr 9, 2019Transmission & drivetrainEngineFuel system
I WAS NOTIFIED BY MAIL THAT THEY'RE WAS A SAFETY RECALL FOR MY 2013 ACIOM FRS WHICH WAS TO REPLACE MY ENGINE SPRING VALVE AT NO COST. I TOOK IN MY CAR JANUARY 18 TO HAVE THE WORK DONE IT TOOK AROUND 2 WEEKS TO GET A RESPOND BACK THAT MY CAR WAS READY FOR PICK UP. I TOOK IT OUT AND DROVE IT FOR ABOUT 5 MILE TO GET GAS AND WHEN I TURNED ON MY CAR IT WAS STRUGGLING TO TURN ON AND ONCE IT TURNED ON IT WAS IT WAS SHAKING VIOLENTLY , 3 ENGINE CODES CAME UP P0017 P0300P219A. I TOOK IT IMMEDIATELY TO TOYOTA AND ALL THEY DID WAS CLEAR MY ENGINE CODES DROVE MY CAR FOR ABOUT 30 MILES AND HANDED IT BACK TO ME SAYING IT WAS SAFE TO DRIVE. I HAD MY CAR FOR ABOUT 2,000 MILES I WAS DRIVING BACK HOME AT NIGHT AND I HEARD A LOUD POP INSIDE MY ENGINE SO I PARKED THE CAR. THE NEXT DAY I WAS GOING TO MY FRIEND HOUSE TO CHANGE MY BRAKES AND WHILE I WAS ON THE FREEWAY I HEAD A SOFT ENGINE KNOCKING AND IT BECAME LOUDER AND LOUDER UNTIL THE ENGINE COMPLETLY DIED ON ME AND I WAS STRANDED. TOYOTA SEND A TOW TRUCK TO PICK UP MY CAR AND WHEN THEY INSPECTED THE ENGINE THEY SAID I HAD A CYLINDER THAT WAS DESTROYED AND A ROD BEARING DESTROYED AND THEY SAID IT WAS DUE TO 'OIL STARTVATION'. I'VE OWNED THAT CAR FOR A YEAR AND I HAVE NEVER HAD A SINGLE ISSUE WITH IT, UNTIL NOW THAT THEY WORKED ON MY ENGINE. THEY ARE TELLING ME I GOTTA PAY $8,600 OUT OF POCKET FOR A WHOLE NEW SHORT BLOCK AND THEY DON'T WANT TO TAKE RESPONSIBILITY FOR THE DAMAGES OCCUR AFTER THEIR WORK.
NHTSA ODI 11195026
Apr 7, 2019Engine
I GOT A RECALL NOTICE FROM TOYOTA, AND TOOK IT IN FEBRUARY 2, 2019 FOR THE VALVE SPRING REPLACEMENT. I GOT MY CAR BACK FEBRUARY 12TH 2019 & AFTER LEAVE THE DEALER THAT DAY IT STARTED BOGGING, SO I RETURNED IT TO ELIMINATE THE SOUND THAT VERY NIGHT. AFTER RETURNING IT, I GOT MY CAR BACK FEBRUARY 13TH 2019 EVERYTHING APPEARED TO BE FINE UNTIL THIS PAST WEEKEND, APRIL 6TH I HEARD A POP IN THE ENGINE. I BEGAN TO HEAR KNOCKING COMING FROM THE MOTOR AND LOST POWER IMMEDIATELY WHILE ON THE FREEWAY, I TRIED TURNING IT ON BUT THE MOTOR WAS DEAD ALL LIGHTS ON THE DASH WERE ON. I WENT IN, IN ATTEMPT TO "FIX" MY CAR DUE TO THE RECALL NOTICE, WHICH HAS LEAD ME TO HAVE A COMPLETELY INOPERABLE CAR.
NHTSA ODI 11194460
Apr 5, 2019Engine
LESS THAN 1000 MILES AFTER BRINGING MY CAR TO TOYOTA TO HAVE MANDATORY RECALL WORK PERFOMED INVOKVING VALVE SPRINGS, MY ENGINE DIED. THE ENGINE HAS A SPUN BEARING, LIKELY DUE TO OIL STARVATION. I WAS DRIVING ALONG THE HIGHWAY, AND WHEN I STOPPED FOR FUEL, I NOTICED A TICK THAT SOON BECAME A KNOCK. THE CAR WAS BOGGING DOWN ON IDLE AND ALMOST STALLED NUMEROUS TIMES. I DROVE IT TO A TOYOTA SERVICE CENTER THAT HAPPENED TO BE LESS THAN 2 MILES AWAY.
NHTSA ODI 11193980
Apr 5, 2019Steering
DURING NORMAL DRIVING OF THE VEHICLE, THERE HAS BEEN RANDOM LOSS OF POWER STEERING ON THE CAR. A LIGHT APPEARS ON THE DASH AND A SHORT WARNING SIGNAL SOUNDS. MANUAL STEERING TAKES OVER ON THE CAR. LOSS OF POWER STEERING OCCURRED DURING NORMAL DRIVING AT RANDOM TIMES AND HAS OCCURRED WITH INCREASING FREQUENCY, AS MUCH AS 5 TIMES AN HOUR, MAKING THE CAR UNSAFE TO OPERATE. THE CUT OUT APPEARS TO BE COMPLETELY RANDOM AS IT HAPPENED ON BOTH SIDE STREETS MAIN ROADS, AFTER THE ENGINE WAS WARMED UP, AND BOTH IN MOTION AND STATIONARY. IT HAS OCCURRED APPROXIMATELY 12-15 TIMES OVER THE PAST FIVE MONTHS WITH INCREASING FREQUENCY. THE MANUAL STEERING REMAINS ENGAGED UNTIL THE CAR IS TURNED OFF AND ON AGAIN, ALTHOUGH WHEN THE POWER STEERING CUTS OUT AGAIN AFTER RESTARTING IS RANDOM, IT HAPPENED BOTH IMMEDIATELY, SEVERAL MINUTES AFTER, 30 MINUTES AFTER, AND NOT AT ALL.
NHTSA ODI 11194095
Apr 3, 2019Engine
EXPERIENCE SUDDEN LOSS OF POWER AND ENGINE FAILURE 37 MILES AFTER THE J02 RECALL WAS PERFORMED. I WAS DRIVING FOR ABOUT 10 MINUTES WHEN SUDDENLY FELT THE ENGINE HAD LOST POWER, TURNED THE ENGINE OFF AND COASTED TO GET OUT OF THE WAY OF TRAFFIC. NOTICED A LOT OF SMOKE COMING OUT OF THE HOOD AND A OIL LEAKING FROM UNDER THE ENGINE. -DROPPED OFF THE CAR FOR THE J02 RECALL TO BE DONE ON 11 MARCH 2019 WITH 42,581 MILES. -RECALL DONE, CAR PICKED UP ON 16 MARCH 2019. -ENGINE FAILED ON 18 MARCH 2019, MILLAGE 42,618. THE DEALER TECHNICIAN EXPLAINED THAT A RIGHT SIDE INTAKE ROCKER HAD COME LOOSE AND SUBSEQUENTLY WAS PINCHED BY THE EXHAUST CAM, EJECTING IT THROUGH THE VALVE COVER. THE ROCKER BLEW A WHOLE THROUGH THE VALVE COVER CAUSING A LARGE AMOUNT OF OIL TO POUR ON TO THE HOT EXHAUST MANIFOLD. SINCE THEN, THE DEALERSHIP ASSUMED THE COST OF THE REPAIRS BUT DO NOT ACCEPT RESPONSIBILITY FOR THE FAILURE.
NHTSA ODI 11193621
Apr 2, 2019Engine
ON MARCH 19TH 2019 I HAD THE J02 VALVE SPRING RECALL PERFORMED ON MY 2013 SCION FRS WITH 74,502 MILES ON THE ODOMETER. WORK WAS DONE BY WYATT JOHNSON TOYOTA OF CLARKSVILLE TN. I CHOSE THIS DEALER BECAUSE THE ALSO OWN A SUBARU DEALERSHIP. THEY ASSURED ME THAT THIS WAS THE 12TH FRS THAT THEY HAD PERFORMED THE RECALL ON WITH NO HISTORY OF PROBLEMS. I PICKED UP MY CAR 3 DAYS LATER WITH 74,505 MILES. I DROVE THE 100 MILES TO MY HOME VIA INTERSTATE 24, RUNNING AT 70-80 MPH. I NOTICED A TICKING NOISE AFTER AN HOUR OF DRIVING. BY DESTINATIONS END I HAD SEVERE RATTLING NOISE FROM DRIVERS SIDE OF ENGINE AND ROUGH IDLE. NOW WITH 294 MILES TOTAL SINCE REPAIR AFTER THE ENGINE IS RUNNING ROUGHER AND EMITTING SQUEALING AND RATTLING, ROUGH IDLE AND TRYING TO DIE. IT WAS SUGGESTED BY WYATT JOHNSON TOYOTA THAT I NOT DRIVE THE CAR TO THEM FOR INSPECTION RATHER TAKE IT TO MY LOCAL DEALER. I DELIVERED THE CAR TO COAD TOYOTA OF PADUCAH KY TODAY, APRIL 2ND 2019 WITH 74,801 MILES. I AWAIT THIER INSPECTION. THIS WAS A GREAT RUNNING ENGINE. NOW I SUSPECT IT IS ON THE VERGE OF FAILURE. I HAVE SUGGESTED DRAINING AND INSPECTING THE OIL FOR EVIDENCE OF UNUSUAL WEAR.
NHTSA ODI 11193346
Apr 1, 2019Engine
AFTER RECEIVING MY CAR AFTER THE RECALL WAS PERFORMED, 15 MILES INTO DRIVING IT HOME MY ENGINE BEGAN TO KNOCK AND SLOW DOWN ON THE FREEWAY. THIS SAFETY RECALL PUT ME AT RISK. THE DEALERSHIP STATED THAT THEY WILL NOT COMPENSATE FOR THE PRICE OF A NEW ENGINE AND TRIED TO BLAME IT ON ME, COMPLETELY DISREGARDING ALL OF THE OTHER VEHICLES JUST LIKE ME AFTER THIS RECALL. I PURCHASED AN ENGINE ON MY OWN EXPENSE AFTER THAT OCCURRED, AND THAT ENGINE IS BAD. I CANNOT BELIEVE THIS TOYOTA DEALERSHIP ISN'T COMPENSATING LIKE OTHERS DID.
NHTSA ODI 11192845
Apr 1, 2019Engine
TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING) BY AUTONATION TOYOTA LAS VEGAS (6300 W SAHARA AVE, LAS VEGAS, NV 89146, (702) 605-5801); HOWEVER, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 69,449.
NHTSA ODI 11193164
Apr 1, 2019Transmission & drivetrainEngine
I HAD THE J02 VALVE SPRING RECALL DONE AND 2 WEEKS AND ROUGHLY 80 MILES LATER MY ENGUNE DEVELOPED A KNOCKING NOISE AND STARTED LOSING POWER THE DEALERSHIP THAT PERFORMED THE RECALL DENIED RESPONSIBILITY EVEN AFTER FINDING FIPG SEALENT IN MY OIL PICKUP
NHTSA ODI 11193172
Mar 29, 2019Engine
I HAD THE J02 RECALL WORK COMPLETED AT WALSER TOYOTA IN BLOOMINGTON, MN IN EARLY FEBRUARY 2019. 800 MILES LATER, I NOTE A TICKING NOISE WHILE EXITING THE FREEWAY. THE CAR STALLED REPEATEDLY AS I LIMPED THE CAR TO SAFETY AND HAD THE CAR TOWED TO THE DEALERSHIP. SIMILAR TO DOZENS OF OTHER OWNERS REPORTING ISSUE WITH ENGINE FAILURE AFTER THE J02 RECALL ON THE FT86CLUB.COM MESSAGE BOARDS, MY ENGINE SPUN A BEARING DUE TO OIL STARVATION. IT IS UNKNOWN IF THE ENGINE FAILURE IS POOR WORKMANSHIP OR A FAILURE WITH THE RECALL PROCEDURE/PARTS.
NHTSA ODI 11192364
Mar 29, 2019Engine
ON JAN 26, 2019, I SEND MY 2013 FRS TO DO THE VALVE SPRING RECALL BY TOYOTA, WHICH LASTS ABOUT TWO WEEKS. AFTER ABOUT 200 MILES ADDED, I HEARD A COUPLE OF TIMES OF ABNORMAL NOISE FROM THE ENGINE, IT WAS LIKE RHYTHMIC KNOCKING. THEY HAPPENED RIGHT AFTER I STARTED THE ENGINE AND CAN BE CLEARLY NOTICED. THE NOISE BECAME WEAK IN ABOUT 1 MINUTE. IN ADDITION, I DROVE IT FOR ANOTHER 200 MILES AND THE AVERAGE MPG DECREASED FROM 34 TO 30.
NHTSA ODI 11192481
Mar 29, 2019Engine
VALVE SPRINGS RECALL: WAS GETTING OFF THE FREEWAY, AND WENT TO TURN AND REALIZED MY CAR SHUT OFF (ALL LIGHTS ON), AND WOULDN'T TURN BACK ON (LIGHTS DISAPPEARED) , BUT GOT IT TO START AGAIN AFTER A COUPLE OF MINUTES, AND DIED AGAIN, AND HAPPENED 3 OR 4 TIMES AND IT WAS SPUTTERING / SHAKING AS IF IT WAS OUT OF GAS BUT MY GAGE WAS A LITTLE ABOVE A QUARTER AND PULLED INTO A GAS STATION 50 FT IN FRONT OF ME FILLED UP AND TURNED THE CAR ON, AND ABOVE 2000 RPM'S STARTS MAKING A HORRIBLE NOISE. I HAD THE RECALL DONE ON IT LAST MONTH (VALVE SPRINGS) , WHILE MY CAR WAS THERE MY VACUUM PUMP WENT OUT AND THE TECHNICIAN ONLY REALIZED AFTER PUTTING THE ENGINE BACK IN, AND ENDED UP TAKING THE WHOLE ENGINE APART AGAIN AND PUT BACK TOGETHER AND REALIZED IT WAS THE VACUUM PUMP, TRIED TO SEND ME ON MY WAY BUT ENDED UP TALKING TO A MANAGER WHO ATE THE COST AND OFF I WENT 3 OR 4 DAYS LATER DUE TO GETTING THE PART, NO ISSUES SINCE THEN UNTIL NOW. WENT AND DID SOME RESEARCH AND COME TO FIND OUT OVER 40 OTHER HAVE HAD THE SAME ISSUE AS I HAVE AFTER THE RECALL AND IT TURNED OUT THAT TOYOTA HAD USED THE WRONG SEALANT OF SOME SORT AND NOW MY ENGINE HAS THROWN A ROD, AND THEY'RE MAKING ME PAY FOR IT! $5000-$7500 FOR THEIR MISTAKE!!! THE DEALERSHIP TOLD ME I HAVE TO REPLACE THE WHOLE SHORT BLOCK, OR REBUILD MY ENTIRE ENGINE. THEY SENT OUT ONE OF THEIR GM'S AND HE SAID THEY DID EVERYTHING RIGHT OBVIOUSLY NOT! I HAVE A SPREADSHEET OF 40 OTHERS THAT THIS HAS HAPPENED TO AS WELL AS 4 DIFFERENT NEWS ARTICLES REGARDING THE SAME ISSUES. I HAVE SPENT OVER 8 HOURS ON THE PHONE WITH EITHER TOYOTA OR THE DEALERSHIP ITSELF. NO HELP. HTTPS://WWW.FT86CLUB.COM/FORUMS/SHOWTHREAD.PHP?T=133521 HTTPS://WWW.THEDRIVE.COM/NEWS/26848/SCION-FR-S-SUBARU-BRZ-OWNERS-SAY-VALVE-SPRING-RECALL-FIX-IS-DESTROYING-THEIR-ENGINES HTTPS://DOCS.GOOGLE.COM/SPREADSHEETS/D/1SEL4X84CY_YNRKCWS9GNOIYNTWLJDOTGQZU1J4RLZOW/EDIT#GID=0
NHTSA ODI 11192520
Mar 12, 2019EngineFire
I TOOK MY CAR IN FOR J02 ENGINE VALVE SPRING SAFETY RECALL ON JAN 29TH, 2019 AT A TOYOTA DEALERSHIP. TOOK THEM A COUPLE DAYS, BUT WHEN THEY FINISHED, THEY SAID THE CAR WAS GOOD AS NEW AND I COULD DRIVE IT NORMALLY. 2 WEEKS OF DAILY COMMUTE TO WORK WITH NO ISSUES, THEN ON FEB 17, 2019, I WAS DRIVING UP HIGHWAY 1 FOR A COUPLE HOURS, AS I CAME AROUND A TURN, I WAS GOING ABOUT 25MPH, I TAPPED THE BRAKE TO SLOW DOWN AS THE ROAD WAS SLOPING DOWNHILL WITH TWO HAIR PIN TURNS UP AHEAD. AS SOON AS I HIT THE BRAKE, I FELT THE REAR WHEELS GIVE WAY A LITTLE AND THE TRACTION CONTROL LIGHT BLINK (I WAS GOING 25MPH, NO REASON FOR TRACTION CONTROL TO ENGAGE). THOUGHT IT WAS A LITTLE WEIRD, SO I LET OFF THE BRAKE, COASTED DOWNHILL A LITTLE AND THEN TRIED TAPPING THE BRAKES AGAIN, THE SAME THING HAPPENED. THINKING MY BRAKES ARE HAVING ISSUES, I TRIED TO SLOW DOWN BY SHIFTING FROM 3RD TO 2ND GEAR (MANUAL TRANSMISSION). WHEN I ENGAGED 2ND GEAR, I HEARD A POP AND SAW THE HOOD OF MY CAR JUMP UP AS IF SOMETHING INSIDE HIT IT AND SAW A LITTLE BIT OF SMOKE. SINCE I JUST PASSED THE FIRST HAIRPIN TURN, I WAS LOOKING AHEAD TO SAFELY PARK MY VEHICLE TO THE SIDE, BUT I FELT MY FEET AND LEGS WERE BURNING HOT. WHEN I LOOKED DOWN, I SAW FLAMES COMING FROM THE DRIVER SIDE TIREWELL THROUGH THE WINDOW, IT WAS AT THIS POINT, I REMEMBERED I JUST FILLED UP A FULL TANK 20 MILES BACK, SO I USED THE BRAKES TO COMPLETELY STOP THE CAR IN THE MIDDLE OF THE HIGHWAY - DISREGARDING ANY WARNING LIGHTS AND EXITED THE CAR. THE FIRE EVENTUALLY SPREAD AND BURNED THE ENTIRE CAR DOWN. I HAD NO CELL RECEPTION WHERE I WAS AT, SO I WAITED BY THE CAR UNTILL THE POLICE AND FIRE SHOWED UP.
NHTSA ODI 11186327
Mar 8, 2019Engine
412.8 MILES AFTER HAVING J02 VALVE SPRING RECALL WORK PERFORMED, WHILE DRIVING, THE VEHICLE BEGAN MAKING A TICKING NOISE. WITHIN 2 MINUTES OF DRIVING, THIS ESCALATED TO LOUD METALLIC KNOCKING. I PULLED OVER IMMEDIATELY AND HAD MY VEHICLE TOWED TO THE DEALERSHIP THAT PERFORMED THE RECALL WORK. THAT WAS ON FEBRUARY 18TH, AT 9 AM IN 2019. MY VEHICLE HAS 53,610 MILES. IT IS NOW MARCH 8TH, 2019. THE DEALERSHIP STILL HAS TAKEN NO ACTION AFTER DETERMINING THAT ROD BEARING #4 WAS SPUN. I HAVE BEEN OFFERED NO RENTAL, I HAVE TO CALL MULTIPLE TIMES TO SPEAK WITH SOMEBODY. TOYOTA CUSTOMER CARE SAYS THAT THIS IS NOT A RECALL ISSUE, BUT A WORKMANSHIP FAILURE, AND TO WORK WITH THE DEALERSHIP. THE DEALERSHIP SAYS TO WORK WITH CUSTOMER CARE. AT THE DEALERSHIP, MY PARTS ARE ALL THROWN ON THE FLOOR, INCLUDING A BRAND NEW CLUTCH THEY HAD JUST INSTALLED. THERE IS NOW DIRT AND SALTWATER BEING KICKED ONTO MY PARTS THAT WOULD BE REUSED, AND IT'S INFURIATING TO SEE MY STUFF BEING TREATED THIS WAY. MY WIFE AND I HAVE BEEN HAVING TO SHARE OUR ONLY OTHER VEHICLE AND ARE SO TERRIBLY INCONVENIENCED THAT I AM LOSING SLEEP AND NOT EATING WELL. ALL I WANT IS FOR TOYOTA TO REPLACE THE ENTIRE ENGINE, OR COMPENSATE ME TO PAY ANOTHER FACILITY TO DO THE WORK. I HAVE AN ESTIMATE READY AND A SHOP WILLING TO DO THE WORK IMMEDIATELY. PLEASE HELP.
NHTSA ODI 11185015
Mar 5, 2019Engine
TOYOTA DEALERSHIP IS NOT FOLLOWING RECALL PROCEDURE FROM TOYOTA CORP. AND THEY REFUSE TO DISCLOSE THE TECHNICIAN'S QUALIFICATION/CERTIFICATIONS. MY CAR WAS DROPPED OFF AT DEALER FOR J02 RECALL, ENGINE VALVE REPLACEMENT. AFTER THE RECALL SERVICE, I RECEIVED THE CAR WITH MULTIPLE PROBLEMS, EXHAUST LEAK, OIL LEAK, ENGINE KNOCK. HOWEVER, DEALERSHIP IS UNABLE TO DIAGNOSE THE PROBLEMS. SEALANT WAS APPLIED TO WRONG SPOTS ON THE ENGINE, CAUSING OIL LEAKS OR BLOCKAGE WHICH COULD RESULT IN ROD KNOCK. EXHAUST GASKETS AND OTHER GASKETS WERE NOT REPLACED, ALTHOUGH, THE REPAIR MANUAL SAYS TO REPLACE THEM. THE RECALL SERVICE QUALITY IS NOT BEING DOUBLE CHECKED BY ANOTHER TECHNICIAN, HOWEVER, SERVICE MANUAL CLEARLY STATES " AT LEAST ONE ASSOCIATE (SOMEONE OTHER THAN THE INDIVIDUAL WHO PERFORMED THE REPAIR) TO VERIFY THE REPAIR QUALITY OF EVERY VEHICLE PRIOR TO CUSTOMER DELIVERY".
NHTSA ODI 11184465
Feb 28, 2019Engine
RECEIVED SAFETY RECALL NOTICE FROM TOYOTA, TO BRING MY CAR TO ANY TOYOTA DEALERSHIP SERVICE CENTER. THE RECALL IS FOR ENGINE VALVE SPRING REPLACEMENT. NHTSA RECALL NO. 18V-772 DEALERSHIP PERFORMS WORK. VEHICLE DIES WHILE COMMUTING TO WORK ABOUT 1,000 MILES AFTER RECALL WORK PERFORMED. VEHICLE TOWED BACK TO TOYOTA OF SANTA CRUZ. JUAN AND MIKE RELATE TO ME THAT THEY WILL TROUBLESHOOT AND, IF THEY DEEM THAT THE PROBLEM IS FROM THE RECALL WORK, THEY WILL FIX THE CAR FOR FREE. SEVERAL DAYS LATER, THEY SAID THE ENGINE HAS A SPUN BEARING ON THE #4 ROD. THEY STATE THAT THE FAILURE IS NOT DUE TO THE RECALL WORK THEY PERFORMED AND OFFER ME A USED, LOW-MILEAGE ENGINE FOR $7.5K, OR A NEW SHORT-BLOCK FOR $8.5K. I TOLD THEM THAT I DO NOT FEEL THAT I SHOULD PAY BECAUSE MY VEHICLE WAS IN PERFECT RUNNING ORDER BEFORE THE SERVICE, AND THAT MY BEING BROKE DOWN ON A BUSY HIGHWAY PUT MY LIFE IN JEOPARDY. PROBLEM WAS ESCALATED TO TOYOTA CORPORATE, WHERE I TALKED TO BETH (CASE NR. [XXX]). SHE LATER TOLD ME THAT TOYOTA HAS DETERMINED THAT THE PROBLEM WAS NOT DUE TO THE RECALL PROCEDURE. AS OF 02/28/2019 - THERE ARE 12 CASES OF CUSTOMERS, NATION-WIDE, WHO HAVE BROUGHT THEIR 2012-2013 SCION FR-S IN FOR THE RECALL SERVICE AND HAVE EXPERIENCED THE SAME CATASTROPHIC ENGINE FAILURE AS I DID. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
NHTSA ODI 11183255
Feb 7, 2019Transmission & drivetrain
ON FEBRUARY 6, 2019 I WAS PULLING UP TO A TRAFFIC LIGHT ON A CITY STREET AT APPROXIMATELY 40 MPH IN HEAVY TRAFFIC AND MY CLUTCH PEDAL STUCK TO THE FLOOR. THE ENGINE STALLED AND WOULD RESTART, BUT I COULD NOT MOVE THE CAR EITHER IN FORWARD OR REVERSE. THE VEHICLE HAS APPROXIMATELY 72,000 MILES OF MOSTLY HIGHWAY DRIVING. I HAD THE VEHICLE TOWED TO MY HOUSE AND CONTACTED A LOCAL TOYOTA DEALER'S SERVICE DEPARTMENT AND THEY CONFIRMED AN OPEN SAFETY RECALL EXISTED (18V-772) THAT COULD CAUSE THE ENGINE TO STALL. THEY CALLED BACK AFTER RECEIVING THE VEHICLE IN THEIR SERVICE DEPARTMENT AND AND INDICATED THAT THEY COULD DO THE RECALL REPAIR, BUT THAT MY CLUTCH RELEASE BEARING HAD FAILED CAUSING THE ENGINE TO STALL AND SINCE THE VEHICLE'S WARRANTY HAS EXPIRED, I WOULD HAVE TO PAY FOR THE REPLACEMENT OF THE CLUTCH AND ASSOCIATED PARTS AS WELL AS TOWING AND THE RENTAL CAR. THEY ALSO INDICATED THAT THE TRANSMISSION MIGHT NEED REPLACEMENT DUE TO POTENTIAL DAMAGE THAT THE CLUTCH FAILURE CAUSED. SUBSEQUENTLY, I FOUND A TSB (S-SB-0012-17 DATED 4/10/17) INDICATING THAT TOYOTA KNEW THAT THE CLUTCH RELEASE BEARING DESIGN WAS BAD AND INSTRUCTING DEALERS TO REPLACE IT WITH AN UPDATED VERSION. NO RECALL OF THIS DEFECT WAS NOTED. TOYOTA KNEW A SAFETY DEFECT EXISTED WHICH WOULD CAUSE THE ENGINE TO STALL AND THE CAR TO BE UNDRIVEABLE, BUT CHOSE TO HIDE THE PROBLEM FROM A RECALL.
NHTSA ODI 11175040
Dec 20, 2018Engine
MY CAR IS ROUGHLY 85K MILES RIGHT NOW. AT 20K MILES A CEL LIGHT CAME ON INDICATING THAT SOMETHING WAS WRONG WITH MY CAMSHAFT AND TIMING CHAIN. UNDER WARRANTY, THE COST OF THAT WAS $2500. AT 60K MY CAR STARTS MISFIRING, ROUGH IDLING AND EVEN STALLING SOMETIMES. I GET IT SERVICED AGAIN. AT 82K MY CAR RECEIVED ANOTHER CEL STATING THAT THE RIGHT SIDE OF MY CAM SYSTEM NEEDED TO BE REPLACED (ACCORDING TO THE DEALER). ONLY THIS TIME IT COST ME OUT OF POCKET - $2500. MY CAR IS NOW AT 86K. ANOTHER CEL POPPED UP. ROUGH IDLING. WEIRD KNOCK NOISE. STALLED ON THE HIGHWAY WHILE MOVING 3 TIMES!!!!! VERY DANGEROUS! SPARK PLUGS AND OIL CHANGES WERE DONE BEFORE THIS. I'VE HAD THE SAME PROBLEM WITH THIS CAR AND IT HAS NOT EVEN REACHED 100,000 MILES YET. I'VE RESEARCHED AND ALMOST EVERY 2013 MODEL HAS THE SAME PROBLEM. I'VE RESEARCHED ABOUT VALVE SPRINGS AND HOW IT CORRELATES TO THE CAMSHAFT AND PISTONS AS WELL HOW IT OPERATES. BROKEN VALVES WILL CAUSE MISFIRE AND WILL CAUSE ENGINE PROBLEMS- MISFIRE, ROUGH IDLE, STALLING. EVERY SYMPTOM MY CAR HAS HAD INDICATED THAT THERE'S SOMETHING WRONG INTERNALLY AND MY 100% CORRECT GUESS IS TOWARDS THE VALVE SPRINGS. I'VE READ THAT THERE IS A RECALL ABOUT THIS PROBLEM YET MY VIN DOESN'T INDICATE THAT THERE IS. EVEN THOUGH THE PRODUCTION OF MY VEHICLE FALLS IN THE THRESHOLD OF THE RECALL. THIS IS DANGEROUS AND NEEDS IMMEDIATE ATTENTION. ALMOST HAD TWO CAR ACCIDENTS BECAUSE OF THE ENGINE STALLING ON ME. IT'S UNFAIR HOW COSTLY THIS IS WHEN THIS ISN'T THE ONLY COMPLAINT ABOUT THIS SITUATION. ARE YOU GUYS WAITING FOR A HORRIBLE CAR ACCIDENT TO ACCUR BEFORE TAKING ACTION? THANK YOU FOR YOUR TIME.
NHTSA ODI 11162686
Nov 29, 2018Engine
THE VALVE SPRINGS LOCATED INSIDE THE ENGINE OF THE AFFECTED VEHICLES MAY FRACTURE, WHICH MAY CAUSE AN ABNORMAL NOISE OR ENGINE MALFUNCTION. IN THE WORST CASE, THIS MAY RESULT IN THE ENGINE STALLING DURING DRIVING AND THE INABILITY TO RESTART THE VEHICLE.
NHTSA ODI 11154654
Nov 15, 2018Engine
ENGINE SEIZED WHILE DRIVING ON A CITY STREET. WAS DRIVING TO WORK, IDLING IN THE LEFT TURN LANE WAITING ON A TURN ARROW, THE ENGINE COUGHED, AND LOCKED UP. NO WARNING LIGHTS, DASHBOARD INDICATORS, OR (AS FOUND OUT LATER) NO TROUBLE CODES. MECHANIC STATED: ENGINE HAS FAILED INTERNALLY AND LOCKED UP. OIL WAS CLEAN, COOLANT WAS LOW BUT SUFFICIENT. FURTHER INSPECTION: THE SPARK PLUG (THE SPARKING END, WAS CRUSHED). THE FINAL DETERMINATION WAS, INITIALLY, A VALVE SPRING FAILED AND BROKE INTO 3 PIECES, CAUSING THE CATASTROPHIC FAILURE. WE CHECKED ON THE RECALL #D0U (THIS NUMBER WAS PROVIDED BY TOYOTA CUSTOMER SERVICE, BUT I DON'T KNOW IF IT IS CORRECT), BUT THIS VIN NUMBER WAS NOT INCLUDED INTO THE RECALL. I BELIEVE THAT YOU MAY WANT TO REVIEW THIS AGAINST THIS RECALL, AS THE MOTOR WAS PRODUCED IN THE SAME PLACE AND TIME AS THE RECALL, AND HAS THE SAME FAILURE. PLEASE SEE ATTACHED CHRISTIAN BROTHERS AUTOMOTIVE (CBA) COURTESY INSPECTION AND INVOICE. THE ENGINE IS STILL AT THE MECHANICS SHOP AT THIS POINT, IF FURTHER INSPECTION IS REQUESTED, OR REQUIRED. NOTE: I WAS UNSURE ABOUT UPLOADED DOCS, SO HAVE REDACTED SOME OF THE PRIVATE INFORMATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS
NHTSA ODI 11151806
Nov 5, 2018Engine
READ THAT THIS SCION FRS 2013 HAS RECALL FOR ENGINE VALVE SPRINGS BUT NOT LISTED? THIS SCION WAS REIDENTIFIED AS A TOYOTA 86 FOR 2018 AND IT IS LISTED. BOTH OF THESE VEHICLES ARE MFD. BY SUBARU AND ARE ESSENTIALLY IDENTICAL! WHY IS THE SCION FRS NOT LISTED. IT SHOULDN'T BE UNLISTED AS A 'SMALL MFR' PLEASE CONTACT ME ASAP. I'M ORIGINAL OWNER, SO MY ID AND CONTACT INFO IS A AVAILABLE TO YOU. TIA
NHTSA ODI 11149518
Jun 19, 2018Transmission & drivetrainEngine
MY 2013 10 SERIES SCION FRS HAS STARTED KNOCKING AT 81,*** MILES. THERE ARE KNOWN MANUFACTURING MECHANICAL DEFECTS THAT ATTRIBUTE TO THIS CATASTROPHIC FAILURE AND HAVE BEEN OCCURRING IN A PATTERN AMONGST US FRS,86, AND BRZ. I WAS DENIED MY CLAIM DUE TO "OIL AND COOLANT LEVEL BEING LOW" BUT I KNOW [XXX] WELL THAT I TOOK CARE OF THAT CAR AS IF IT WAS MY CHILD. TOYOTA AND SUBARU NEEDS TO FIX THEIR ISSUES AND COVER OUR WARRANTIES WHICH THEY CHOOSE TO DENY TO GET OUT OF WORK. TOYOTA AND SUBARU WILL LOSE BUSINESS IF THIS IS NOT ADDRESSED. TOO MANY OF THESE ACCOUNTS ARE ARISING. SOMETHING NEEDS TO BE DONE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI 11102506
Jun 10, 2018Wheels
EVERY TIME THE TIRES NEED TO BE FIX, ONE OR MORE OF THE THE LUG NUTS AND THE STUDS BREAK WHILE TRYING TO TAKE THEM OUT. THIS PROBLEM HAS HAPPENED 3 TIMES, HAVING TO REPLACE 7 LUGS AND STUDS IN ALL 4 TIRES. IT IS DANGEROUS TO DRIVE A VEHICLE WITH FEWER LUGS THAN THE ONES RECOMMENDED BY NHTSA.
NHTSA ODI 11100790
May 22, 2018Transmission & drivetrainLightsEngine
TAKATA RECALL 2,000 MILES PAST WARRANTY, THE CHECK ENGINE AND TRACTION CONTROL LIGHTS CAME ON AND LOST POWER. NOT SURE IF IT HAPPENED WHILE I WAS STOPPED OR IN TRANSIENT. IT WAS EARLY IN THE MORNING ON MY WAY TO WORK AND I HAD JUST STOPPED AT A GAS STATION TO GET A CUP OF COFFEE. TOYOTA CHANGED OUT THE COMPUTER FREE OF CHARGE BUT THE PROBLEM IS STILL EXISTING. WHICH MEANS IT'S AN INTERNAL ENGINE/ TRANSMISSION ISSUE. THE RIGHT REAR TAIL LIGHT COLLECTS CONDENSATION TOO. ALTHOUGH IT IS NOT PRESENT CURRENTLY IN THE PHOTO. IT IS PRESENT AFTER EVERY WASH OR HEAVY RAIN. THE LEFT WINDOW SEAL ROLLING UP AND NOT SEALING PROPERLY. I KNOW THEIR ARE MANY MORE PEOPLE WITH THESE EXACT SAME ISSUES, AS I HAVE READ ONLINE BUT THERE ARE NO RECALLS OR SUPPORT FROM TOYOTA TO RESOLVE THESE ISSUES AT THIS MOMENT.
NHTSA ODI 11097281