Home · 2013 Porsche Cayenne E-hybrid Coupe · Complaints

What 40 owners told NHTSA about the 2013 Porsche Cayenne E-hybrid Coupe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (40)Transmission & drivetrain (16)Engine (7)Airbags (6)Fuel system (5)Seat belts (4)Electrical system (3)Body & structure (2)Lights (1)Speed control (1)Steering (1)

5 of 40 complaints match · Fuel system · clear filters

Mar 16, 2026Electrical systemEngineFuel system

This vehicle qualified for the Volkswagen Emissions Recall, yet from the start of the recall through 2018 settlement lawsuit dates , no correspondence was sent (by Porsche nor VW). According to all recall regulations, my vehicle should have among the ‘recall’ with the 85K plus others, yet no correspondence was sent (by Porsche nor VW) & now the local Porsche dealership is denying in, According to all recall regulations, even still with the EPA, the vehicle was to receive an initial emissions test, then undergo all related repairs/part replacements before the issue resulted in toxic emissions, NOX sensor failures, & premature problems with the DPF system, leading to thermostat problems & the failure of the diesel turbo. Federal regs mandate that vehicle & vehicle equipment manufacturers comply with Early Warning Reporting requirements, submit to NHTSA copies of their manufacturer communications. & update all communications including warranty, policy extensions & product improvement communication sent to dealers, distributors, owners, purchasers, etc. regarding any defect, failure or malfunction beyond normal deterioration in use, failure of performance, flaw or other unintended deviation from design specifications whether it is safety-related or not. Porsche now says my vehicle never showed the recall, despite court mandates that all affected vehicles will be notified communication failed on the sides of both manufacturers. In 2026, if one possesses an eligible vehicle but never received a "Dieselgate" recall notice, options for financial compensation from the original U.S. settlements stated to be likely limited, & I’m not able to find how to proceed with Volkswagen, but regardless, according to EPA and all vehicle standards, I read my vehicle is still entitled to receive an emissions modification at no cost, and that I should be covered by an extended emissions warranty to address all current & related issues.

NHTSA ODI 11724527

Jan 29, 2024Fuel system

Engine light came on and vehicle decelerated while making a turn in traffic. Based on the owners manual and code test, it comes up as a DPF issue. We could have been seriously injured had the oncoming traffic been closer to us or had someone attempted to follow me on the turn. When the car lost power, I could not accelerate to complete my turn. The problem has been duplicated by my husband who has some mechanical expertise, but the next step would be to take it to a dealer. It is available for inspection, but it is not safe to drive. The check engine light and the glow plug lamp came on at the same time. It happened once before on the interstate coming across I-80 on the interstate. In the middle of nowhere with no cell phone service, we were able to pull over, shut off and restart the engine which cleared the code for the rest of the trip. Then it didn’t do this again for nearly two months.

NHTSA ODI 11568669

Oct 17, 2019Fuel system

FUEL GAUGE MALFUNCTION,ENGINE LIGHT GOES ON,THE VEHICLE THEN HESITATED AND JERKS WHEN I DRIVE IT IN MOTION.

NHTSA ODI 11269283

Sep 27, 2019Fuel system

VEHCILE IS SHOWING FAULTY FUEL GAUGE AND SUSPENSION NEEDS TO BE REPLACED.

NHTSA ODI 11258537

Sep 11, 2018EngineFuel system

THERE IS COMMON PROBLEM! THE ENGINE CHAIN RATTLING SOUND WHEN ENGINE STARTS VEHICLE DEVELOPED PROBLEM AFTER SOFTWARE UPDATE. THE VEHICLE JERKS AND DOES NOT GO SMOOTHLY ON LOW RMP 1500. THE SECOND HAND ON THE CLOCK FALLS DOWN.

NHTSA ODI 11128607

Working with the data? Download all 40 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Porsche Cayenne E-hybrid Coupe verdict →