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What 40 owners told NHTSA about the 2013 Porsche Cayenne E-hybrid Coupe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (40)Transmission & drivetrain (16)Engine (7)Airbags (6)Fuel system (5)Seat belts (4)Electrical system (3)Body & structure (2)Lights (1)Speed control (1)Steering (1)

6 of 40 complaints match · Airbags · clear filters

Apr 7, 2026AirbagsBody & structure

The leather dash has "shrunk" so badly and is so distorted that there is no way the passenger airbag would properly inflate in an accident. Porsche tells me that this defect is "cosmetic" and of no consequence to vehicle safety. I do not agree with this position and feel that Porsche should be liable for this defect.

NHTSA ODI 11729798

Sep 2, 2025Airbags

The factory leather dashboard has detached/ungluded in places both on the driver and passenger side. Now the dashboard cover in the passenger area does not properly line up and has bubbled up on top of the passenger air bag door. There is a high possibility that this defect will prevent the passenger air bag from properly functioning or not function at all during an accident. Several Cayenne owners have reported this problem to Porsche USA however they will only replace at the owner's request and owners expense which is in the thousands of dollars. Porsche USA said that this is not a recall item therefore they will not pay for the repair.

NHTSA ODI 11684455

Apr 1, 2025Airbags

Porsche dashboard leather has shrunk and now doesn’t properly cover airbag which is a major safety hazard. Porsche said they would not cover cost to replace which they quoted $9k. There are tons of reports of this happening to other Porsche cayenne owners and need to be addressed via recall

NHTSA ODI 11652153

Jan 17, 2025Airbags

Leather dashboard cover is separating from the dashboard with staples being pulled up. I am concerned the airbag in the dash may deploy improperly and/or dangerously.

NHTSA ODI 11636420

Oct 8, 2024Airbags

Porsche Cayenne dashboard leather shrunk and staples pulled out. The airbag in the dashboard may not deploy properly in the event when there is an accident. Porsche dealer recommended the dashboard to be replaced. Many vehicles have this issue after warranty is out

NHTSA ODI 11618766

Jul 29, 2024Airbags

The optional Leather Dashboard is peeling away from the base of the windshield. The cutout in the leather that aligns with the passenger airbag is now out of alignment and there is concern if the airbag will deploy properly in an accident.

NHTSA ODI 11605224

Working with the data? Download all 40 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Porsche Cayenne E-hybrid Coupe verdict →