What 7 owners told NHTSA about the 2013 Nissan Nv3500 Passenger Van

2 MAJOR COMPLAINTS: 1.) When driving with a/c on in Florida water leaking on both sides of center console, drips constantly, took to mechanic several times. They blew the lines for the drainage and it still leaks. 2.) The driver door lock is sticking and making a brrrrrrrrrrrrrrrrr sound stuck when opening door from remote and from the inside of the driver door.

NHTSA ODI 11482626

My wife stoped on the side of the road to talk with my son who was sitting in the front passenger seat. When my wife shut the door behind him all of the side curtain airbags deployed on the passenger side of the van. Three of my other children were inside the van when the bags depoyed. The two youngest 10, and 11, were sitting in the middle and were not hit with the bags. The oldest 14 was sittning next to the wall and was hit by the bags. There was no accident or impact that would have set the airbags off except the shutting of the front passenger door. The van is currently at Mossy Nissan in Houston TX and availible for inspection. We have filed with Nissan Corperate and they are opening an investigation. No warning lamps were present except a check engine light and low tire air pressure. Mossy nissan has supposedly ran a diagnostics on the van but have not told us the results. We are not confident that the dealership will be honest and forthcoming with information. When we brought the vehicle in we were met with skeptisism that we were being honest. Comments were overheard by my wife that were not appropriate to the situation.

NHTSA ODI 11449100

I HAVE HAD THIS VEHICLE SINCE 2013 AND LIVE ARIZONA. SUMMERS ARE EXTREMELY HOT. WE PURCHASED THIS VEHICLE FOR OUR FAMILY. AT THE TIME WE HAD 7 CHILDREN. WE NOW HAVE 10, SO EVERY SEAT IN OUR VAN IS TAKEN. WE HAVE COMPLAINED ABOUT THE AIR FLOW AND AIR CONDITIONING SINCE WE PURCHASED THE VAN BACK IN 2013 AND WERE TOLD THAT THIS IS HOW PASSENGER VANS ARE. WE WERE TOLD SINCE IT WAS SUCH A LARGE AMOUNT OF SPACE TO COOL AND ARE VAN IS BLACK IT WAS JUST THE NATURE OF THIS TYPE OF VAN. HOWEVER, AS MORE PEOPLE ARE PURCHASING THIS VAN FOR THEIR FAMILIES WE HAVE READ MORE POSTS ABOUT THE SAME TYPE OF ISSUE AND REFUSE TO CONTINUE TO BELIEVE THAT THIS IS JUST HOW ALL PASSENGER VANS ARE.. THERE HAS TO BE SOMETHING DONE ABOUT THE DESIGN OF THE AIR SYSTEM. MY CHILDREN ARE SWEATING, TURNING RED AND COMPLAIN OF THE HEAT IN THE BACK 2 ROWS. THE ONLY AREA THAT FEELS THE AIR CONDITIONER IS THE FRONT SEAT AND THE 2ND ROW BECAUSE THEY FEEL THE COLD FROM THE FRONT VENTS. I HAVE YOUNG KIDS SITTING IN THE BACK 2 ROWS IN CAR SEATS. I CANNOT VISUALLY SEE HOW HOT THEY ARE GETTING WHILE I'M DRIVING UNTIL WE GET TO OUR DESTINATION AND SEE THEY HAVE BEEN SWEATING PROFUSELY. WE COOL THE CAR OFF FAR AT LEAST 10 MINS BEFORE LOADING THE KIDS AND TRY TO PARK UNDER THE SHADE BUT THE VAN STILL DOES NOT COOL OFF PROPERLY IN THE BACK. I HAVE PURCHASED MINI FANS TO SO THE KIDS CAN TRY AND COOL THEMSELVES OFF WITH THEM BUT IT IS NOT ENOUGH! SOMETHING HAS TO BE DONE TO FIX THIS PROBLEM BEFORE A CHILD SUFFERS FROM HEAT STROKE! NISSAN NEEDS TO TAKE ACTION BEFORE A CHILD IS HURT. THE DESIGN OF THEIR AIR SYSTEM IS NOT ADEQUATE. THEY NEED TO REALIZE THAT THERE ARE FAMILIES THAT REQUIRE THE USE OF A PASSENGER VAN, WHO LIVE IN EXTREME WEATHER CONDITIONS. THEY CANNOT WAIT UNTIL A CHILD DIES FROM HEAT IN THEIR VEHICLE BEFORE THEY TAKE ANY ACTION TO CORRECT THE PROBLEM.

NHTSA ODI 11258791

WE PURCHASED THIS VAN BRAND NEW. FROM THE BEGINNING WE HAVE HAD AIR CONDITIONING ISSUES IN THE REAR OF THE VAN. THE BLOWER MOTOR HAS BEEN REPLACED 3 TIMES. THE CONDENSER ONCE. THE AIR FLOW IS AT A WHISPER SO IN THE SUMMER WITH HIGH TEMPS THE BACK OF THE VAN IS HOT. OUR CHILDREN ARE NOT SAFE TO RIDE BACK THERE. WE HAVE COMPLAINED TO THE DEALERSHIP AND NISSAN AS WELL WITH NOT EXPLANATION OR FIX. I ALSO HAVE AN ISSUE WITH A COUPLE SEATS SEAT BELTS THAT DO NOT WORK. THEY HAVE GOTTEN STUCK INSIDE ITS HOUSING UNIT.

NHTSA ODI 11112231

THE WINDOW REGULATOR BENT INTO ITSELF AND CAUSE THE WINDOW TO NOT BE ABLE TO GO UP. MECHANIC SAID THAT THIS SHOULD NOT HAPPEN, AND IT SEEMED THE PART WAS FAULTY. THE DOOR LATCH ALSO STOPPED WORKING, YOU COULD OPEN THE DRIVERS DOOR FROM THE INSIDE ONCE, THEN THE LATCH STOPPED WORKING AND THE DOOR WOULD HAVE TO BE OPENED FROM THE OUTSIDE. TWO WEEKS AFTER THAT HAPPENED THE DRIVERS POWER SEAT WILL NO LONGER MOVE FORWARDS AND BACK, BUT OTHER FUNCTIONS ON THE SEAT WORK.

NHTSA ODI 11005090

VEHICLE TRAVELING ON HIGHWAY AT POSTED SPEED LIMIT WITH NO OTHER CARS AROUND. THE HOOD CAME OPEN AND SMASHED THROUGH THE WINDSHIELD. GLASS ALL OVER ME AND THE DASHBOARD. WAS ABLE TO GET TO THE SHOULDER OF THE ROAD WHERE I WAS ABLE TO BE TOWED TO CLASSIC COLLISION IN EDGEWATER MD. IT SEEMS THAT THE LATCH FAILED AND THE SECONDARY SAFETY LATCH ALSO FAILED.

NHTSA ODI 10840390

TL* THE CONTACT OWNS A 2013 NISSAN NV. THE CONTACT STATED THE ROOF WAS CORRODING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND DECIDED TO PAINT OVER THE CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,700 AND THE CURRENT MILEAGE WAS 12,317. UPDATED 06/17/14 MA

NHTSA ODI 10584275