The FRM module went bad. Lost signal lights, windows, headlights.
NHTSA ODI 11718034
Home · 2013 Mini Jcw Countryman · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
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The FRM module went bad. Lost signal lights, windows, headlights.
NHTSA ODI 11718034
The contact owns a 2013 Mini Cooper Countryman. The contact stated that there was a damp odor inside the vehicle after it rained. The contact stated that the vehicle started having electrical failures. The contact stated that the electrical system had stopped working on the driver's side of the vehicle. The contact stated that the windows were not rolling up or down and the doors were not locking as needed. Additionally, the turn signals and the driver's side headlight and taillights were inoperable. The contact had taken the vehicle to an independent mechanic and was informed that there was a recall associated with the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V337000 (Electrical System). The contact called the manufacturer and was informed that the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 70,000.
NHTSA ODI 11664610
Water apparantly was going thru the sunroof and clogging the drains-- No water seeped into the car or from the roof-- It went through the interior of the car nor did it ever get into the vehicle floor so no way to even be aware of car accumlating water- This interior water damage nd destroyed the electronic system of the vehicle- Insured driver - my daughter was driving when car alarm and back door released while driving-- Windshield wipers stopped working and beeping noises continuelly came on! Damage to car 8K-- The same two door model and same year was in fact recalled for the same issue this year-
NHTSA ODI 11659572
The contact called on behalf of the owner of the 2013 Mini Cooper S. The contact stated while driving at an undisclosed speed, the passenger’s side window was inoperative. No warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed and determined that the body control module and the engine needed to be replaced. The vehicle was repaired under an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 62,137.
NHTSA ODI 11657794
Water leakage from the sunroof drains corroded the FRM module. Car is not driveable as the doors will not latch, lighting issues, windows don't function etc.. There is a recall for this but not for this vin #?
NHTSA ODI 11656329
The contact owns a 2013 Mini Cooper Countryman. The contact stated that water was entering the cabin of the vehicle from the sunroof. The contact stated that water was dripping on and into other electrical systems, causing malfunctions of the brake light and lights on the instrument panel. The water caused sizzling sounds and burning odors from other electrical controls. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 132,000.
NHTSA ODI 11647407
Thermostat sensor malfunction. Mini coopers all around world had issues with the first generation thermostats and sensors, they created an entirely new system for all new minis with a new thermostat house and different sensor type. Yet they did not recall all the other minis when they don’t even sell the old thermostat anymore. So the new house and sensor won’t fit on the first gen models. This is a worldwide issue with first gen models
NHTSA ODI 11645399
The contact owns a 2013 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11634416
2 weeks ago my niece borrowed my 2013 mini countryman to go upstate NY and have a flat tire, went to Mavis to fix, when she returned the car I noticed the tire installed is not to the specs. required for the Mini w/ no spare tire due to run flat tire for the car required. Mavis should have installed the specified tire for safe driving. So far nothing happen because I immediately replaced it with a correct tire the next day after I noticed the improper tire installed. Subject: Tire size: - 205/55R17 95V (1624), Load index: - 95, Speed Rating: - V No Marking found indicating a run flat tire which are shown on other 3 existing tires.
NHTSA ODI 11622146
Passenger occupancy sensor malfunctions all the time and there are hundreds of claims regarding this issue but was never addressed by the manufacturer The same issue prompted a recall in older models but has not been corrected in newer ones
NHTSA ODI 11621760
Yes my Mini Cooper 2013 I was just driving normal speed 35 to 40 miles per hour and all the sudden my engine has just quit and stopped running I was not in any danger or in a crash I was able to move my car off to the side of the road and unfortunately this was only the first time the second time was actually on the highway I was scared to death because I was actually came to a halt on the freeway but I was able to push my car off to the side and be out of Harm's Way my car is now parked in front of my house due to engine failure and I don't know what else to do but I saw this recall and I thought I would give you guys a shout and tell you what's wrong and the only thing I replace so far was a new fuel pump and unfortunately that was not the issue my car was still not run or start and now I noticed there is a broken seal in the air intake that looks like it needs to be replaced
NHTSA ODI 11619586
Body control module (footwell module) controls the windows and blinkers. Recall was issued May 12, 2023 have filed with NHTSA several weeks ago with no response. This part has stopped working can't put windows down or use blinkers.
NHTSA ODI 11618807
As per NHTSA there was a recall the replace OC3 SEAT OCCUPANCY MAT but I never received recall notice and just passed 10 years with 40K millage and started getting air bag light, dealer is not replacing it under warranty, if they was a recall they should have replaced my seat earlier so that I would not have this issue today. is there a way to extend warranty to longer time or recall all the cars and replace them so that we do not have to spend 2k to replace it? "01 11 16_OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES"
NHTSA ODI 11617003
Blinkers stopped working and windows are no long rolling down
NHTSA ODI 11609881
The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11595123
The problem started with fog lights blinking on and off while the car was off. As I entered the vehicle I noticed a pool of water on the floor bed. The car has a sunroof which was closed at the time, as well as all of the windows - water came in from somewhere else. I proceeded to turn on the car to see what was happening and the car did not turn on. I thought maybe the battery is dead - tried to give it a boost and it did not work. I replaced the battery - it turned on the car but most lighting areas and power windows do not work. The two front windows are not working properly, they do not go up or down, only the back windows. I do not have control of the headlights - it just stays on one setting. The directional lights do not work. The console lights do not work. This puts myself and others at risk because I can’t aware other drivers when I making a turn or changing lanes. I can’t see the console panel at night, unaware of gas, speed, or radio functions. The car has been driven locally only during the day to avoid accidents and when I arrive at my destination - I notice smoke coming out of the hood. There is an active recall (23V-337) on the R55 & R56 models but not R60 models - which is my car. The exact description of defect (see below) is what is happening to my car and I’d like to have this model added to the recall. It is very dangerous to keep driving this car which I need for daily use. “This safety recall involves the Footwell Control Module (FRM), an Electronic Control Unit (ECU) which controls various lighting and power window functions, and is installed near the bottom of the driver's side A-pillar behind an interior trim panel. Due to several contributing factors (environmental, certain US States' wintertime road treatment, vehicle design configuration and age), over time, the FRM could become susceptible to corrosion. For vehicles equipped with a sunroof, after a multi-year period involving large temperature changes, multiple freeze/thaw cycles..”
NHTSA ODI 11592805
Battery module malfunction. No use of blinkers, windows, radio, or hazard lights. Alert comes up that says "Lighting System! Stop Vehicle!" And the vehicle periodically needs to be jumped.
NHTSA ODI 11584594
The contact owns a 2013 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11581398
The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11576036
The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11575352
Freeze plug randomly popped out while driving causing vehicle to stall in the middle of traffic almost causing a major accident and or death. Research indicates there has been numerous complaints by Mini Cooper owners experiencing the same issue of a premature unexplained failure with no action taken from Mini to mitigate this safety issue. I’m lucky to be alive.
NHTSA ODI 11574805
The contact owns a 2013 Mini Cooper Hardtop. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11571475
The contact owns a 2013 Mini Cooper S. The contact stated that upon starting the vehicle, there were no high beam headlights or fog lights, and the power windows were inoperable. The due for service symbol was displayed. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000.
NHTSA ODI 11571049
Car was taken to shop for not wanting to start. And they said the junction box where the computer that runs the car had water damage due leak from windshield that was notified by mini visa tsb. I was told my car was not part of recall but showing the same signs. Please help.
NHTSA ODI 11568178
The contact owns a 2013 Mini Cooper. The contact stated while driving 60 MPH, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the passenger's side seat occupancy sensor. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 106,000.
NHTSA ODI 11567358
Working with the data? Download all 95 complaints as CSV · fetched from NHTSA July 27, 2026