What 69 owners told NHTSA about the 2013 Mini Cooper S Paceman All4

Water apparantly was going thru the sunroof and clogging the drains-- No water seeped into the car or from the roof-- It went through the interior of the car nor did it ever get into the vehicle floor so no way to even be aware of car accumlating water- This interior water damage nd destroyed the electronic system of the vehicle- Insured driver - my daughter was driving when car alarm and back door released while driving-- Windshield wipers stopped working and beeping noises continuelly came on! Damage to car 8K-- The same two door model and same year was in fact recalled for the same issue this year-

NHTSA ODI 11659572

The contact called on behalf of the owner of the 2013 Mini Cooper S. The contact stated while driving at an undisclosed speed, the passenger’s side window was inoperative. No warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed and determined that the body control module and the engine needed to be replaced. The vehicle was repaired under an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 62,137.

NHTSA ODI 11657794

Water leakage from the sunroof drains corroded the FRM module. Car is not driveable as the doors will not latch, lighting issues, windows don't function etc.. There is a recall for this but not for this vin #?

NHTSA ODI 11656329

Thermostat sensor malfunction. Mini coopers all around world had issues with the first generation thermostats and sensors, they created an entirely new system for all new minis with a new thermostat house and different sensor type. Yet they did not recall all the other minis when they don’t even sell the old thermostat anymore. So the new house and sensor won’t fit on the first gen models. This is a worldwide issue with first gen models

NHTSA ODI 11645399

The contact owns a 2013 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11634416

Passenger occupancy sensor malfunctions all the time and there are hundreds of claims regarding this issue but was never addressed by the manufacturer The same issue prompted a recall in older models but has not been corrected in newer ones

NHTSA ODI 11621760

Yes my Mini Cooper 2013 I was just driving normal speed 35 to 40 miles per hour and all the sudden my engine has just quit and stopped running I was not in any danger or in a crash I was able to move my car off to the side of the road and unfortunately this was only the first time the second time was actually on the highway I was scared to death because I was actually came to a halt on the freeway but I was able to push my car off to the side and be out of Harm's Way my car is now parked in front of my house due to engine failure and I don't know what else to do but I saw this recall and I thought I would give you guys a shout and tell you what's wrong and the only thing I replace so far was a new fuel pump and unfortunately that was not the issue my car was still not run or start and now I noticed there is a broken seal in the air intake that looks like it needs to be replaced

NHTSA ODI 11619586

Body control module (footwell module) controls the windows and blinkers. Recall was issued May 12, 2023 have filed with NHTSA several weeks ago with no response. This part has stopped working can't put windows down or use blinkers.

NHTSA ODI 11618807

As per NHTSA there was a recall the replace OC3 SEAT OCCUPANCY MAT but I never received recall notice and just passed 10 years with 40K millage and started getting air bag light, dealer is not replacing it under warranty, if they was a recall they should have replaced my seat earlier so that I would not have this issue today. is there a way to extend warranty to longer time or recall all the cars and replace them so that we do not have to spend 2k to replace it? "01 11 16_OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES"

NHTSA ODI 11617003

Blinkers stopped working and windows are no long rolling down

NHTSA ODI 11609881

The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11595123

The contact owns a 2013 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11581398

The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11576036

The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11575352

Freeze plug randomly popped out while driving causing vehicle to stall in the middle of traffic almost causing a major accident and or death. Research indicates there has been numerous complaints by Mini Cooper owners experiencing the same issue of a premature unexplained failure with no action taken from Mini to mitigate this safety issue. I’m lucky to be alive.

NHTSA ODI 11574805

The contact owns a 2013 Mini Cooper Hardtop. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11571475

The contact owns a 2013 Mini Cooper S. The contact stated that upon starting the vehicle, there were no high beam headlights or fog lights, and the power windows were inoperable. The due for service symbol was displayed. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000.

NHTSA ODI 11571049

The contact owns a 2013 Mini Cooper. The contact stated while driving 60 MPH, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the passenger's side seat occupancy sensor. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 106,000.

NHTSA ODI 11567358

I wrote to you before. My complaint number is/was:11559619. I never received a response from you. I explained in my previous complaint that I purchased a used car from Carvana in August of 2022. I bought a 2013 Mini Cooper S. This car comes standard with run-flat tires. When I took possession of the car there were 4 brand new tires on it. I drove the car for a year or so, and got a flat tire one night. There is no spare in this car because there is no room for a spare. I was stranded on the side of a busy highway with NON-run-flat tires and no spare because Carvana replaced the standard run-flats with non-run-flat tires. I had no way of knowing this until I got a flat and found myself stranded on the side of the road, alone, at night. Carvana never informed me that the tires they put on the car were not run flat tires, and they did not provide me with any type of flat tire pump or anything like that. They sold me an unsafe car! I am STILL driving a car with no spare and non-run-flat tires all because Carvana wanted to save a few bucks and figured I wouldn't find out until the 7-day or 30-day warranty had long ago expired. Carvana is guilty of selling an unsafe car. They know that the Mini Cooper comes with run flat tires and that there is no spare in the car, yet they didn't care and replaced the tires with cheaper non-run-flat tires. I have contacted Carvana multiple times but they just tell me that since I didn't report this issue within the 7-day return window I'm out of luck. How would I have known the tires they put on the car before selling it were not standard tires until I had a flat tire! I am not able to schedule my flat tire so that it happens within their short warranty window. I have contact the States Attorney General's office, the BBB, Consumer Affairs and eveyone tells me that they don't handle these types of complaints. I need you to help me get Carvana to replace the unsafe equip they put on the car with safe tires! PLEASE!!

NHTSA ODI 11567151

The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 20-30 MPH on a slight incline and depressing the accelerator pedal, the vehicle was sluggish and delayed while responding. The contact stated that the failure recurred while driving on a slight incline. The contact stated that a service warning light and the check engine warning light were illuminated. The local dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

NHTSA ODI 11564406

The contact owns a 2013 Mini Cooper. The contact stated that while driving at various speeds, unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the footwell control module had failed. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and diagnosed that the footwell control module needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000. VIN tool confirms parts not available.

NHTSA ODI 11563554

BMW/MINI have known about a faulty airbag sensor in the seats, yet never did a recall. The passenger side airbag does not operate when someone sits in the seat due to a faulty sensor on the seat cushion. BMW was around $1600 to replace this. Big safety concern if a crash happens and air bag does not go off. Should be a factory recall.

NHTSA ODI 11562952

The footwell module that controls the lights, brake lights windows and dashboard is faulty on all mini cooper of this module. Every time I change my battery or disconnect it the module brakes and the dealership knows this problem and still want to charge 1300 dollars to fix it it is a safety and hazard issue.

NHTSA ODI 11562296

I purchased a used car from Carvana. It had brand new tires on the car when I took possession of it. The make and model of my car comes standard with run-flat tires because my car does not have a spare tire. Before Carvana sold the car they replaced the tires with non run-flat tires but did not inform me of this. One year after I took possession of the car, I had a flat tire and was stranded on the side of a busy highway for hours because I had no spare and the tires Carvana put on the car were not run flat tires. I think Carvana put my safety at risk just to save a few bucks. I have contacted them multiple times and they won't help me. I think they should replace the tires on my car with run flat tires since I'm still driving an unsafe car. They knew the car comes standard with run flats and they knowingly replaced the tires with non run flats. Can you help me?

NHTSA ODI 11559619

The contact owns a 2013 Mini Cooper S. The contact stated that while driving at an undisclosed speed, the air bag and the seat belt warning lights illuminated. The vehicle was taken the BMW dealer and diagnosed with failed front driver's side door air bag sensor and a failed passenger occupancy sensor. The contact was informed that the front driver's side door air bag sensor and the passenger's occupancy sensor needed to be replaced. The vehicle was repaired. The failure reoccurred with the driver's side door air bag sensor. The vehicle was taken back to the BMW dealer. The vehicle was diagnosed with a faulty front driver's side door air bag sensor. The vehicle was not repaired. The contact was advised to take the vehicle to a Mini dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a Mini dealer. The failure mileage was approximately 61,180. The consumer stated that during the last diagnostic check on at the last dealership, it was found that the vehicle had a leaking valve cover gasket, coolant was leaking, as well was the thermostat needed to be replaced. The contact took the vehicle to Mini who contacted silver rock for approval of gasket and coolant repairs, but the items were not covered under the warranty contract.

NHTSA ODI 11553773