Jan 25, 2015Electrical systemFire
WENT FOR A WALK WITH 4 YEAR OLD SON AT THE MOUNTAIN, CAME BACK TO A MELTED MKX. FIRE DEPARTMENT CAME. WITH IN A SPAN OF AN HOUR FIFTEEN MINUTES, THE VEHICLE CAB HAD MELTED AND COOLED TO TOUCH. WE BARELY ESCAPED POSSIBLE DEATH HAD I BEEN DRIVING ON THE FREEWAY. *TR
NHTSA ODI 10678752
Nov 22, 2014Electrical system
THE ELECTRONIC KEYS FOR THE CAR ARE WAY TOO SENSITIVE. THEY CAN BE IN A PURSE OR BACKPACK AND THE BUTTONS CAN BE PRESSED DOWN. THEY ARE ALSO EASILY PRESSED DOWN IF YOU HAVE THEM IN YOUR POCKET WITH ANOTHER ITEM. ON MULTIPLE OCCASIONS WE HAVE WALKED OUT TO OUR CAR AND HAD THE WINDOWS ALL DOWN, THE SUN ROOF OPEN AND OR THE TAILGATE UP. WE FREQUENTLY WILL SET OFF THE ALARM. ONE TIME IT HAD STARTED RAINING HEAVILY AND THE WINDOWS HAD GOTTEN ROLLED DOWN. CONSEQUENTLY THE INTERIOR OF THE CAR WAS SOAKED. WE HAVE HAD OTHER CARS THAT HAD SIMILAR KEYS BUT HAVE NEVER HAD THIS PROBLEM. *TR
NHTSA ODI 10660212
Sep 2, 2014Visibility & wipers
DURING HEAVY RAIN STORM HAD TO PULL OVER TO THE SIDE OF THE ROAD. WINDSHIELD WIPERS DID NOT OPERATE. TOOK CAR INTO SERVICE. THEY HAD TO REPLACE THE ENTIRE WINDSHIELD WIPER MOTOR ASSEMBLY. *TR
NHTSA ODI 10630118
Sep 2, 2014Electrical system
WHILE DRIVING ON THE OFF RAMP OF HIGHWAY, DASHBOARD WENT BLANK AND VEHICKE SHUT DOWN. WAS ABLE TO RESTART AFTER A MINUTE OR 2 SAME PROBLEM AS PREVIOUS 6-14-14 INCIDENT. *TR
NHTSA ODI 10630141
Sep 2, 2014Electrical system
CAR BUCKED SEVERAL TIMES BUT DID NOT LOSE POWER. NEXT DAY 8-27 MILEAGE 14,254 THE CONTROL PANEL (PHONE, NAVIGATION, CLIMATE, SIRIUS) FROZE FOR AT LEAST 5 MILES. DID NOT LOSE POWER THIS TIME. SCREEN CAME BACK TO NORMAL AFTER ABOUT 2 TO 3 MINUTES. THESE PROBLEMS REPORTED TO LINCOLN SERVICE AND WAS ADVISED TO BRING THE CAR IN AGAIN TUESDAY MORNING 9-2-14. ALL INCIDENTS PREVIOUSLY REPORTED TO YOU, LINCOLN SERVICE COULD NOT FIND ANY PROBLEMS RELATING TO ALL THE INCIDENTS EXCEPT TO REPLACE THE FAULTY WINDSHIELD WIPER ASSEMBLY ON 2-06-14. *TR
NHTSA ODI 10630145
Sep 2, 2014Electrical system
CAR SHUTDOWN WHILE IN THE LEFT LANE OF HIGHWAY. NO POWER. DASHBOARD CONTROL PANEL BLACKED OUT AND VEHICLE SHUT DOWN. WAS ABLE TO RESTART AFTER A MINUTE OR 2. *TR
NHTSA ODI 10630134
Sep 2, 2014Electrical systemBrakes
STARTED CAR IN DRIVEWAY. CAR STALLED AND LOST ALL POWER. TRIED TO RESTART AND CAR STARTED AGAIN. 1 WEEK LATER, WHILE DRIVING DASHBOARD CONTROL PANEL (PHONE, NAVIGATION, CLIMATE,SIRIUS BLACKED OUT. CAR STALLED IN MIDDLE OF HIGHWAY. NO POWER. LATER THE SAME DAY, THE BRAKE PEDAL WENT DIRECTLY TO THE FLOOR WHEN STARTING. *TR
NHTSA ODI 10630135
Sep 2, 2014Electrical systemBrakes
STARTED CAR IN DRIVEWAY. CAR STALLED AND LOST ALL POWER. TRIED TO RESTART AND CAR DID RESTART. 1 WEEK LATER WHILE DRIVING THE DASHBOARD CONTROL PANEL (PHONE, NAVIGATION, SIRIUS, CLIMATE BLACKENED OUT. CAR STALLED IN MIDDLE OF HIGHWAY. NO POWER. LATER THE SAME DAY, BRAKE PEDAL WENT DIRECTLY TO THE FLOOR WHEN STARTING CAR. *TR
NHTSA ODI 10630129
Jun 3, 2014EngineBackup camera & sensors
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED WHILE ATTEMPTING TO DECELERATE FOR A TRAFFIC LIGHT, THE ENGINE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. IN ADDITION, THE BACK UP CAMERA BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 2,964.
NHTSA ODI 10595835
Jun 19, 2013Electrical system
VEHICLE STOPPED RECEIVING TRAFFIC INFO ON NAVIGATION SCREEN. ALL OTHER DATA RECEIVED VIA "SYNC" SYSTEM FROM SIRIUS OPERATING CORRECTLY. DEALER REPLACED COMPUTER MODULE THEY IDENTIFIED AS CONTROLLING THIS FUNCTION. NO CHANGE IN CONDITION. PROBLEM ESCALATED TO FORD TECH PEOPLE. A MONTH AGO, THE RADIO FUNCTIONS FAILED. IT REQUIRED A SYSTEM UPGRADE. *TR
NHTSA ODI 10520751
Apr 10, 2013SteeringEngineFuel system
NEAR THE END OF MY DAILY HOUR LONG COMMUTE HOME I WAS COMING UP TO A STOP SIGN, AS I WAS DECELERATING UP TO THE STOP SIGN, THE LOW OIL PRESSURE LIGHT CAME ON, THE STEERING SEIZE UP, THE ACCELERATOR FAILED TO FUNCTION, AND THE BRAKING WAS SLUGGISH. I WAS LUCKILY ABLE TO STEER TO THE SIDE OF THE ROAD. I PUT THE VEHICLE IN PARK, PRESSED THE POWER BUTTON TO TURN THE CAR OFF AND THE CAR TURNED OFF. I TURNED THE CAR BACK ON AS NORMAL AND ALL SYSTEMS APPEARED TO FUNCTION AS IF NOTHING HAD HAPPENED. I BROUGHT THE CAR IN FOR SERVICE AND THEY INFORMED ME THE COMPUTER DID NOT REGISTER ANY FAULTS, ERRORS, OR ISSUES. THIS IS CONCERNING, BECAUSE IF THIS PROBLEM HAD OCCURRED ON THE HIGHWAY AT HIGHWAY SPEEDS AND I WERE TO LOSE ACCELERATION AND STEERING CONTROL, I WOULD NOT BE ABLE TO TYPE THIS REPORT. THE DEALER SERVICE TECHNICIANS ARE UNABLE TO LOCATE THE ISSUE BECAUSE IT WAS NOT RECORDED. *TR
NHTSA ODI 10505785
Apr 10, 2013Electrical system
WHILE DRIVING THE HIGHWAY TO MY HOME, THE BLIND SPOT AND CROSS TRAFFIC SENSORS FAULTED. THE WARNING MESSAGES CAME ON AND I TOOK THE CAR IN FOR SERVICE TO THE DEALERSHIP. THEY INFORMED ME IT WAS A FAULTY BLIB MODULE AND WOULD NEED TO BE REPLACED. FOR A TWO MONTH OLD CAR, THERE SEEM TO BE AN ABNORMAL NUMBER OF FAULTY COMPONENTS. THIS COULD POSE A SAFETY HAZARD IF PEOPLE RELY ON THE BLIND SPOT AND CROSS TRAFFIC SENSORS TO ALERT THEM OF CLOSE CARS OR ON COMING CARS WHILE REVERSING. *TR
NHTSA ODI 10505786
Apr 10, 2013Electrical system
WHILE DRIVING ON THE HIGHWAY AT ABOUT 65MPH, THE SYNC SYSTEM SCREEN WENT BLACK, AFTER ABOUT 5 MINUTES, THE SYSTEM CAME BACK UP. I WAS UTILIZING THE NAVIGATION SYSTEM AT THE TIME AND WAS FORCED TO STOP, RE-ENTER THE DETAILS OF THE LOCATION I WAS INTENDING TO VISIT. THE SYNC SYSTEM SHOULD NEVER JUST RESTART ITSELF WITHOUT WARNING A DRIVER. I AM CONCERNED THERE IS A MORE SEVERE PROBLEM WITH THE MAIN CONTROL SYSTEM WITH THIS PARTICULAR VEHICLE AS THREE OTHER ISSUES HAPPENED WITHIN A WEEK OF EACH OTHER. 1. BLIB MODULE (BLIND SPOT AND CROSS TRAFFIC SENSORS FAULTED AND NEEDED REPLACEMENT) 2. SYNC SYSTEM REBOOTS ITSELF WHILE DRIVING AND UTILIZING NAVIGATION 3. LOW PRESSURE ERROR POPS UP, STEERING BECOMES IMPOSSIBLE, ACCELERATION DIES, AND BRAKING SLUGGISH. CAR REQUIRED SHUTDOWN AND RESTART TO RESOLVE. *TR
NHTSA ODI 10505787