Dec 17, 2017Engine
FOLLOW-UP TO NHTSA ID NUMBER: 11047965 AFTER FILING NHTSA COMPLAINT 11047965, TOOK CAR TO DEALER FOR INVESTIGATION. COMPUTER HAD RECORDED A CODE FOR THE FUEL PRESSURE SENSOR WHICH WAS THEN REPLACED. AFTER THE REPAIR, DROVE ABOUT 2 WEEKS AND 400 MILES (INCLUDING SEVERAL HOURS AT HIGHWAY SPEEDS) WITHOUT FURTHER INCIDENT. THEN ON INTERSTATE HIGHWAY AT SPEED (70 MPH ON CRUISE CONTROL), THE ENGINE STOPPED WITHOUT WARNING OR ALARM, RESULTING IN LOSS OF PROPULSION, POWER STEERING, AND POWER BRAKES. WAS ABLE TO COAST TO A STOP ON THE RIGHT SHOULDER WITHOUT COLLISION. WAS ABLE TO RESTART ENGINE NORMALLY AND CONTINUE, BUT THE EVENT RECURRED A SECOND TIME 10 MINUTES LATER WITH THE SAME RESULTS. WAS ABLE TO DRIVE ABOUT 80 MILES TO HOME WITHOUT FURTHER INCIDENT. ENGINE SHUTDOWN IS ACCOMPANIED BY NO WARNINGS, ALARMS, OR INDICATIONS OTHER THEN THE INSTRUMENT PANEL GOING DARK AND THE LOSS OF PROPULSION. FORTUNATELY HAVE BEEN ABLE TO GET TO RIGHT SHOULDER WITHOUT CAUSING A TRAFFIC INDECENT, THOUGH THIS WOULD BE DANGEROUS IN A HEAVY TRAFFIC ENVIRONMENT. PLAN TO TAKE TO DEALER AGAIN NEXT WEEK FOR FURTHER INVESTIGATION.
NHTSA ODI 11055106
Nov 22, 2017Engine
AT NIGHT, WHILE AT SPEED (60 MPH) IN CENTER LANE OF A CROWDED HIGHWAY DURING EVENING COMMUTE, THE ENGINE STOPPED, RESULTING IN LOSS OF PROPULSION, POWER STEERING, AND POWER BRAKES. FORTUNATELY WAS ABLE TO COAST TO A STOP ON THE RIGHT SHOULDER WITHOUT COLLISION. WAS ABLE TO RESTART ENGINE NORMALLY AND PROCEED HOME (ABOUT AN HOUR) WITHOUT FURTHER INCIDENT. NEXT DAY DID SOME LOW SPEED (5 MPH) TESTING IN A QUIET AREA TO INVESTIGATE POSSIBLE CAUSES. COULD NOT REPLICATE WITH ANY BUTTON ON REMOTE OR STEERING WHEEL. SYMPTOMS COULD BE REPLICATED BY PRESSING ENGINE START/STOP BUTTON WHILE IN MOTION. THIS BUTTON IS TOO HIGH TO HIT WITH DRIVER'S KNEE AND LOCATED WHERE ACCIDENTAL TOUCH BY DRIVER'S ARM/HAND IS HIGHLY UNLIKELY. BOTH DRIVER AND FRONT SEAT PASSENGER SAY THIS BUTTON WAS NOT ACTIVATED DURING THE INCIDENT. NO FURTHER RECURRENCE IN NORMAL DRIVING ON THE FOLLOWING DAY. NO SYSTEM MESSAGES ON VEHICLE INFORMATION DISPLAY. PLAN TO TAKE TO DEALER NEXT WEEK FOR FURTHER INVESTIGATION. MILEAGE 55100
NHTSA ODI 11047965
Nov 16, 2017
EXHAUST LEAK IN CABIN. I PURCHASED THE 2013 MKX IN APRIL 2017, SOON AFTER I BEGAN NOTICING AN EXHAUST SMELL IN THE CAR SHORTLY AFTER FAST ACCELERATION. I BROUGHT THE VEHICLE INTO THE FORD DEALERSHIP WHERE I PURCHASED IT IN JUNE AND JULY, WHO SEALED AND RESEALED THE BUMPER WHICH HAD NO IMPROVEMENT AND THEN BY DIRECTION FROM LINCOLN CORPORATE TOOK THE VEHICLE TO TWO OTHER DEALERSHIPS WHO REPEATED THE ORIGINAL REPAIRS AND HAVE YET TO FIX THE PROBLEM. LINCOLN OFFERED ME AN X PLAN DISCOUNT TO PURCHASE A NEW FORD OR LINCOLN MODEL BUT STATED THAT AT THIS POINT THEY DO NOT HAVE ANY ADDITIONAL REPAIRS FOR THIS ISSUE. THE VEHICLE CAN NOT BE DRIVEN FOR LONG DISTANCES WITHOUT PASSENGERS AND THE DRIVER EXPERIENCING HEADACHES, BURNING EYES, NAUSEA, AND DISORIENTATION. THE SMELL IS NOTICEABLE DURING HARD ACCELARATION, HOWEVER, SYMPTOMS DEVELOP WITHIN THIRTY MINUTES OF DRIVING WITH THE A.C. ON AND OFF CAUSING ME TO BELIEVE FUMES ARE ENTERING THE CABIN DURING ALL DRIVING CONDITIONS BUT ONLY NOTICE THE ODOR DURING HARD ACCELERATION. IS THERE ANYTHING THAT CAN BE DONE TO CORRECT THE ISSUE AS LINCOLN AS WELL AS THE SEVERAL DEALERSHIPS STATED THERE IS NO FIX BUT THEIR ENGINEERS ARE LOOKING INTO IT. IN THE MEANTIME I CAN'T SAFELY DRIVE THE CAR FOR ANY LENGTH OF TIME AND I CAN'T AFFORD A NEW LINCOLN OR FORD EVEN WITH THE OFFERED DISCOUNT.
NHTSA ODI 11046868
Oct 24, 2017Electrical systemSpeed controlEngine
PURCHASED VEHICLE USED IN NOVEMBER 2015. NOTICED EVERY TIME I PUT GASOLINE IN THE VEHICLE, IT WOULD NOT START ON THE FIRST ATTEMPT. MONTHS LATER, CHECK IN LIGHT COME ON, TOOK VEHICLE TO A FORD DELERSHIP (IN 2016) AND WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. AS TIME WENT ON, THE ISSUE WITH REFUELING AND ENGIN LIGHT COUNTIED. IN 2017 WHILE DRIVING ON THE HIGHWAY IN RUSH HOUR TRAFFIC, A WARNING LIGHT APPEARED (LOW OIL ENGIN PRESSURE) AND THE VEHICLE STALLED. DEALERSHIP SAID IT WAS THE THROTTLE BODY AND REPLACED IT. ABOUT A WEEK LATER, ENGIN LIGHT APPEARED AND ONE MONTH LATER RECEIVED SAME LOW OIL PRESSURE AND THE VEHICLE STALLED OUT AGAIN WHILE DRIVING. VEHICLE HAS NOT BEEN REPAIRED, CURRENTLY IN THE SHOP.
NHTSA ODI 11039480
Oct 10, 2017Tires
I PURCHASED A 2013 LINCOLN MKX IN APRIL 2015; DEALER SAID THEY INSTALLED 4 NEW MICHELIN GREEN-X TIRES, LATITUDE TOUR 245/60 R18, DOT AP4A 005X, AND WAS TOLD THEY ARE RATED AT 90,000 MILES I RECENTLY FELT A VIBRATION WHILE DRIVING AT 55-60 MPH SO I CHECKED THE TIRES VISUALLY AND FOUND WHAT LOOKED LIKE LITTLE JIGSAW SHAPED PIECES OF TREAD THAT YOU COULD ACTUALLY LIFT WITH A TOUCH OF YOUR FINGER!! I CALLED THE DEALER WHERE I BOUGHT THE CAR (& TIRES) AND THEY SAID THEY WOULD TOW IT TO THEIR SERVICE FACILITY. I DECIDED TO DRIVE IT THERE, AND BY THE TIME I ARRIVED (ABOUT 40-45 MILES) ALL THOSE FLAPS OF RUBBER WERE GONE!! THEY HAD COME OFF AND LEFT GAPING HOLES WHERE THE TREAD USED TO BE, ALL OVER THE FRONT TIRES. THE SERVICE MANAGER SAID HE'D NEVER SEEN ANYTHING LIKE IT AND CALLED OTHER MECHANICS AND SERVICE PERSONNEL; THEY WERE ALL CURIOUS AS WELL. THE DEALERSHIP REPLACED ALL 4 TIRES WITH MORE MICHELINS, THEN MY SON TOLD ME THE TIRES ARE DEFECTIVE AND SHOULD BE RECALLED. IT DOESN'T SEEM THAT MICHELIN IS VERY CONCERNED ABOUT THEIR CUSTOMER'S SAFETY, AS THIS WEBSITE DOESN'T LIST MY TIRES AS BEING RECALLED. THE DEALERSHIP CHARGED ME ABOUT $1000 FOR THE NEW TIRES, BUT I'M VERY WORRIED THESE TIRES ARE ALSO DEFECTIVE!! I THINK MICHELIN OR THE DEALERSHIP SHOULD REPLACE THE TIRES FOR FREE, WITH SOMETHING ELSE THAT IS NOT DEFECTIVE! I WILL NEVER BUY MICHELIN TIRES AGAIN, NOR WILL I BUY ANOTHER VEHICLE FROM THIS DEALERSHIP.
NHTSA ODI 11032629
Oct 5, 2017Speed control
ON TUESDAY 10/3/2017 AROUND 5:35 PM WE WERE DRIVING THE 2013 MKX ON CALLAGHAN ROAD UNDER CONSTRUCTION AND STOPPED BEHIND ANOTHER CAR WAITING FOR THE ONE LANE TRAFFIC TO MOVE FORWARD WHEN THE MKX UNEXPECTEDLY REVVED UP AND LUNGED TOWARDS THE REAR OF THE CAR IN FRONT OF US. WE IMMEDIATELY RECOGNIZED THIS AS SUA SUDDEN UNINTENDED ACCELERATION. THE DRIVER HAD TO APPLY ADDITIONAL PRESSURE ON THE BRAKES TO HOLD THE CAR BACK.
NHTSA ODI 11031953
Oct 4, 2017Engine
NEAR THE END OF MY 35 MINUTE COMMUTE HOME I STOPPED AT A RED LIGHT ON A BUSY CITY STREET. WHEN THE LIGHT TURNED GREEN, I PUT MY FOOT OFF THE BRAKE AND PLACED IT ON THE ACCELERATOR. . THE CAR WOULD NOT ACCELERATE. THE LOW ENGINE PRESSURE LIGHT CAME ON. I TURNED THE STEERING WHEEL TO COAST THE CAR TO THE RIGHT LANE. I PUT THE CAR IN PARK. I HAD THE CAR TOWED TO A DEALER. THE DEALER COULD NOT DUPLICATE THE PROBLEM AND THE COMPUTER HAD NO HISTORY OF THE ERROR MESSAAGE. VERY TROUBLING. I DRIVE THE FREEWAY TO WORK DURING EARLY MORNING HOURS. IF THIS HAD OCCURRED ON THE FREEWAY, THE CAR WOULD'VE BEEN AN EASY TARGET FOR TRAFFIC BEHIND ME.
NHTSA ODI 11031808
Sep 14, 2017Engine
ENGINE SHUTS OFF WHILE DRIVING. VEHICLE STALLS ON ACCELERATION. THROTTLE BODY WAS REPLACED 14 DAYS AGO, ISSUE STILL EXISTS.
NHTSA ODI 11023500
Aug 24, 2017Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. ON SEVERAL OCCASIONS, WHILE DRIVING 75 MPH, THE ENGINE STALLED AND LOST POWER. ALSO, THE POWER TRAIN FAULTY INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (BILL HOOF FORD LINCOLN, LOCATED AT 1500 N MORRISON BLVD, HAMMOND, LA 70401, (985) 345-1590), BUT NO DIAGNOSTIC CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
NHTSA ODI 11019308
Jun 23, 2017Electrical system
THIS HAS BEEN OCCURRING SINCE 2014. I HAVE TAKEN IT TO THE DEALERSHIP WHEN I LIVED IN OHIO ABOUT THIS ISSUE. THE DOOR AJAR WARNING ON THE DASHBOARD AS WELL AS THE DOME LIGHT WHILE I'M DRIVING STAYS ON STATING THAT THE DOOR IS AJAR WHICH KEEPS THE DOORS FROM LOCKING AND THE DOME LIGHT STAYS ON WHICH IS A SAFETY ISSUE. THIS ALSO OCCURS WHILE IT'S PARK AND IT SOMETIMES COMES ON BY ITSELF WHICH CAUSES THE ALARM TO GO OFF. THE DEALERSHIPS ARE AWARE OF THIS ISSUE ON THESE VEHICLES AND ARE WAITING FOR FORD/LINCOLN TO TAKE CORRECTIVE ACTION.
NHTSA ODI 11000822
Jun 23, 2017Transmission & drivetrain
WHEN YOU PUT THE GEAR SHIFT IN PARK AND TURN THE SUV OFF, THE WARNING LIGHT WILL COME ON THE DASHBOARD STATING THAT THE VEHICLE IS NOT IN PARK. YOU HAVE TO EITHER RESTART THE SUV AND TAKE IT OUT OF PARK A FEW TIMES OR DO NOT RESTART AND HIT THE BUTTON ON THE SHIFTER A FEW TIMES TO GET THE LIGHT TO TURN OFF. THIS IS A REOCCURRING ISSUE THAT HAS OCCURRED SINCE 2015.
NHTSA ODI 11000811
Jun 19, 2017Fuel system
LINCOLN MKX 2013 STALLS, THE WRENCH DISPLAYS, AND SLOWS DOWN. THAN YOU HAVE STOP AND RESTART CAR. SO FAR THIS HAS HAPPENED OVER 5 TIMES IN ONE YEAR, MORE IN THE RECENT WEEKS. VERY DANGEROUS IN TRAFFIC. AFTER RESEARCH ON INTERNET LOOKS LIKE THROTTLE BODY BUT LINCOLN SAYS MY CAR IS NOT ON THE RECALL LIST
NHTSA ODI 10995837
Jun 13, 2017Electrical systemBody & structure
I PURCHASED THIS VEHICLE NEW IN 2013 AND 3 OF 4 DOOR SENSORS HAVE MALFUNCTIONED. THE DOOR AJAR LIGHT IS ALWAYS ON SO MY DOORS WILL NOT LOCK WHILE DRIVING. THIS IS A VERY SERIOUS CONCERN AS I HAVE SMALL CHILDREN AS PASSENGERS, ALSO GOD FORBID I AM IN A SITUATION WHERE I NEED TO LOCK MYSELF IN MY CAR FOR SOME REASON; I AM SCREWED! THE ALARM CONSTANTLY GOES OFF IF I LOCK/ARM THE ALARM OR AND LOCK DOORS BECAUSE OF THE DOOR SENSORS. THE DOME LIGHT ILLUMINATES AT RANDOM TIMES WHILE DRIVING, VERY ANNOYING WHILE DRIVING AT NIGHT, ANOTHER SAFETY ISSUE IN MY OPINION. WHEN THE FIRST SENSOR STARTED ACTING UP I TOOK THE VEHICLE TO THE DEALER AND THEY QUOTED ME $420! AS IT STANDS RIGHT NOW I WOULD HAVE TO PAY OVER $1200 TO REPAIR FAULTY DOOR SENSORS ON A VEHICLE THAT IS LESS THAN 5 YEARS OLD. I WAS SIMPLY TOLD BY THE FORD DEALER THAT I SHOULD HAVE PURCHASED AN EXTENDED WARRANTY AND THAT THE ISSUE IS NOT COVERED UNDER A RECALL BECAUSE IT IS NOT A SAFETY ISSUE. AS A PARENT WITH TWO YOUNG CHILDREN I REFUSE TO ACCEPT THAT NOT BEING ABLE TO LOCK MY DOORS WHILE DRIVING IS NOT A SAFETY ISSUE. FROM WHAT I HAVE BEEN READING ONLINE MANY FORD AND LINCOLN MODEL CARS ARE EXPERIENCING THE SAME ISSUES. SOMEONE NEEDS TO HOLD FORD/LINCOLN ACCOUNTABLE AND MAKE THEM FIX THIS ISSUE AT NO CHARGE TO THE CONSUMER. I ALREADY PAID THEM A HEFTY PRICE TO PURCHASE THE VEHICLE LESS THAN 5 YEARS AGO. THERE IS ABSOLUTELY NO REASON ALL OF THESE MECHANISMS SHOULD BE FAILING OR ALREADY FAILED IN SUCH A SHORT AMOUNT OF TIME. THIS IS UNACCEPTABLE!!! * 11/01/2015 IS THE APPROXIMATE DATE WHEN SYMPTOMS/ISSUES FIRST BEGAN.
NHTSA ODI 10995014
Jun 7, 2017Seat beltsCrash1 death
SEATBELT DID NOT LOCK, RESULTING IN DEATH OF DRIVER. DRIVER HIT A TREE HEAD ON THE SEATBELT DID NOT LOCK CAUSING DRIVER TO COME UP HIT THE REAR VIEW MIRROR WITH BACK OF HEAD THEN LAND ON TOP OF STEERING WHEEL.
NHTSA ODI 10993694
Apr 15, 2017Body & structure
DOOR AJAR WARNING ON DRIVERS DOOR WITH DOOR CLOSED. DOME LIGHT STAYS ON. DOORS WILL NOT LOCK. THIS WARNING HAPPENS WHEN VEHICLE IS STATIONARY AND IN MOTION.
NHTSA ODI 10978661
Mar 30, 2017Engine
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE BODY FAILED ON TWO OCCASIONS. THE VEHICLE WAS REPAIRED AT THE DEALER WHERE THE THROTTLE BODY WAS REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
NHTSA ODI 10969519
Feb 18, 2017Electrical systemLightsElectronic Stability Control (esc)
DOORS FAIL TO LATCH, WITH SEVERAL REPORTS INDICATING THAT THE 'DOOR AJAR' WARNING LIGHT ON THE DASH APPEARED AND CABIN LIGHTS STAYS ON WHILE DRIVING AND STAYS ON AFTER CLOSING DOORS! THE ONLY WAY TO TURN THEM OFF IS TO UNPLUG BATTERY! THIS IS THE 3RD TIME THAT I HAVE BEEN REPAIRING DIFFERENT DOORS LATCH AND I AM SURPRISED WHY CAR SAFETY RECALL HAS NOT BEEN ISSUED YET ON THESE MODELS. IT'S VERY EXPENSIVE TO REPAIR AND IT'S A CAUSING A MAJOR SAFETY ISSUE WHEN DRIVING NIGHT TIME WITH CABIN LIGHT ON AND AJAR WARNING SYSTEM IS OFF!!!! PLEASE NOTE THAT SAME ISSUE OCCURS EVERY YEAR WITH MORE THAN ONE DOOR (2014/2015/2016/2017)
NHTSA ODI 10955389
Feb 13, 2017SuspensionWheels
I PURCHASED MY LINCOLN MKX 2013 NEW FROM SUTTON FORD. THE TIRES ON THE CAR AT THE TIME WERE PIRELLI SCORPION TIRES. WITHIN LESS THAN YEAR FROM TIRE EXPLODED FROM THE SIDE WALL WHILE ON MY WAY TO WORK. NO ONE WAS HURT. HOWEVER, I HAD TO REPLACE THE TIRE. LESS THAN A MONTH LATER TWO OTHER TIRES BEGAN TO LEAK WITH REPORT INITIALLY THAT IT WAS THE 20" CHROME ALLOY WHEEL WHICH WAS MALFUNCTIONING. THE REMAINING FOUR TIRES AND WHEELS WERE REPLACED LESS THAN A YEAR LATER I WAS CALLED A DEALER CLOSE TO WORK WHERE I HAD TAKEN THE CAR FOR OIL CHANGE AND TO REPORT RUMBLING WHEN I WAS DRIVING. I RECEIVED A CALL FROM THAT DEALERSHIP STATING THE CAR WAS "UNSAFE TO DRIVE" THERE ISSUE WITH ESSENTIALLY ALL THE TIRES WITH SIDE WALL RUPTURE IMPENDING ON ONE AND REMAINING THREE WITH SEVERE COMPROMISE. THESE TIRES WERE LESS THAN A YEAR OLD. I HAD TO HAVE THE CAR TOWED TO A LOCAL FACILITY FOR REPAIR. MY EXTENDED WARRANTLY ONLY PAID FOR 75 DOLLARS OF THE TOW. WHICH WAS 100 DOLLARS FOR ME. I HAD FOUR NEW GOODYEAR TIRES PUT ON THE CAR AND DROVE HOME THAT EVENING . THE NEXT MORNING WE AWOKE TO FIND TWO OF THE TIRES WERE FLAT. I HAD TO HAVE A SECOND TOW TO THE REPAIR SHOP AND THETECHNICIAN THERE REPORTED A DEFECT WITHIN MY WHEELS.
NHTSA ODI 10954243
Dec 19, 2016Body & structure
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT NOTICED THAT THE BUMPER WAS CRACKED AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MONTHS LATER. THE CONTACT MENTIONED THAT THE BUMPER WAS ATTRACTING HEAT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN NOTICED THAT THE BUMPER WAS VERY HOT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
NHTSA ODI 10936140
Oct 3, 2016Body & structure
THE DOORS DO NOT LOCK WHILE DRIVING AND THE INTERIOR DOME LIGHT STAYS ON WHILE DRIVING. IT HAS BEEN TO THE DEALERSHIP AND IT STOP FOR A FEW MONTHS AND STARTED RIGHT BACK DOING IT. IT HAS BEEN DOING IT SINCE 2013.
NHTSA ODI 10911260
Sep 6, 2016Engine & cooling
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, EXHAUST FUMES ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE VEHICLE'S UNDERCARRIAGE WAS COATED WITH A SEALANT; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 0.
NHTSA ODI 10903881
Sep 1, 2016Electrical system
VEHICLE IS STATIONARY. THE DOOR AJAR WARNING LIGHT, AT TIMES, REMAINS ON WHEN THE DOOR IS CLOSED WHICH AFFECTS SEVERAL ELECTRICAL COMPONENTS SUCH AS, AUTOMATIC DOOR LOCKS, ALARM SYSTEM, COURTESY LIGHTS AND OTHER ELECTRICAL COMPONENTS. THE DOOR HAS TO BE SLAMMED SHUT SEVERAL TIMES TO MAKE THE WARNING LIGHT GO OFF AND MAKE THE INOPERABLE COMPONENTS OPERABLE. THE CAUSE OF THIS PROBLEM APPEARS TO BE A FAULTY DOOR LOCK SWITCH WHICH IS QUITE COMMON IN SEVERAL FORD/LINCOLN VEHICLES. A RECALL OF THESE DOOR LOCK SWITCHES SHOULD BE ENTERTAINED.
NHTSA ODI 10902983
Apr 25, 2016LightsBody & structure
WHEN THE DOOR IS CLOSED, THE DOOR AJAR LIGHT STAYS ON AND THE DOORS NEVER LOCK WHILE DRIVING. ALSO THE DOOR CAN BE CLOSED AND THE DOOR AJAR LIGHT WILL NOT BE ON BUT AT ANY MOMENT THE DOOR AJAR LIGHT WILL COME ON CAUSING THE FACTORY ALARM TO GO OFF AT ANY TIME, DAY OR NIGHT. IT HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES FOR THIS ISSUE SINCE 2013.
NHTSA ODI 10861265
Mar 11, 2016Brakes
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
NHTSA ODI 10846164
Jul 22, 2015Speed control
THIS HAS BEEN A CONTINUOUS ISSUE WHEN USING THE CRUISE CONTROL AT ANY SPEED. WHEN THE CRUISE CONTROL IS ON, AND THE VEHICLE IS TRAVELING ON A DOWNHILL SLOPE, THERE IS A NOISE COMING FROM UNDER THE HOOD WHILE IT IS TRYING TO MAINTAIN THE SPEED. THE SOUND IS SOMETHING LIKE A HUMMING/GRINDING/TICKING NOISE. I HAVE HAD MULTIPLE TECHNICIANS GO FOR A DRIVE WITH ME TO TRY DIAGNOSE THE ISSUE AND THEY HAVE ALL SAID THAT THERE IS AN ISSUE. HOWEVER, TO DATE, THEY HAVE NOT BEEN ABLE TO FIX IT AND THE LAST TECHNICIAN SAID IT MUST BE A NORMAL NOISE, EVEN THOUGH NO OTHER LINCOLN I HAVE TEST DROVE CAN RECREATE THE NOISE.
NHTSA ODI 10735728