What 54 owners told NHTSA about the 2013 Land Rover Range Rover Velar

Fuel tanks shields have rotted. I have researched this and it appears that the reason this problem occurs is because of a process called galvanic corrosion. The fuel tank shield is bolted onto an aluminum heat shield, and the pairing of these two different metals accelerates the corrosion. Land Rover has acknowledged this problem and it’s given priority due to the fact that this is a safety issue being that these shields are also responsible for holding the tanks in place.

NHTSA ODI 11730554

The metal gas tank shroud (cover) on the bottom of the car is completed rotted away and there is no longer anything protecting the gas tank from rupture. This was brought to my attention by an automotive service center as well as my own visual inspection. My understanding this shroud not only protects the tank but also helps support it to the car.

NHTSA ODI 11715268

My truck has antifreeze leaking into engine causing it to overheat caused damage to my engine and now it’s not drivable. I took my truck to dealership which video dealership sent me states this issue but they were charging me an outrageous amount for repairs at Land Rover in Parsippany

NHTSA ODI 11662735

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that while cold starting the vehicle, the vehicle was idling roughly, and the contact had to depress the accelerator pedal to prevent the vehicle from stalling. The contact stated that numerous warning lights were illuminated. The contact had taken the vehicle to a local dealer, and the ignition coil, fuel injectors, and spark plugs were replaced. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle back to the same dealer who diagnosed the vehicle and determined that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to a known failure of the engine and timing chain for the year, make and model vehicle. The failure mileage was approximately 236,000.

NHTSA ODI 11629879

The contact stated owns a 2013 Land Rover Range Rover Sport. The contact stated that the electrical switch had previously been replaced. Additionally, the contact stated that the infotainment system was updated under warranty. Additionally, the contact stated while driving 65-70 MPH, the instrument panel and the infotainment system screen turned black. The vehicle was taken to the dealer, where an unknown repair was performed with the assistance of the manufacturer's engineer. Additionally, the contact stated that the message "Caution - Coolant is Low" was displayed several times. The vehicle was taken to the dealer, where the thermometer and the receptacle were replaced; however, the check engine warning light illuminated while driving 60-65 MPH. The vehicle was taken to the dealer, where it was diagnosed that the fourth and fifth cylinders were misfiring due to the engine overheating. The dealer determined that the engine needed to be replaced. The failure mileage was unknown.

NHTSA ODI 11620399

Door latch is not locking door in place, yes it is available for inspection. Our safety is at risk due to the door will always be open and it is unlatched if driven. There is a potential hazard to other vehicles on streets and the highway due to this problem. Contacted dealer in San Antonio Texas to report the problem they indicated no recalls and they did not seem interested in the matter. The problem has not been confirmed by the dealer. The vehicle has not been inspected by the manufacturer or others. No warning or indication of a problem prior to the failure.

NHTSA ODI 11606582

The contact owned a 2013 Land Rover Range Rover Sport. The contact stated she had previously taken the vehicle to an unknown dealer for the recall repair of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline); however, the dealer informed her that they could not assist because the vehicle was old. The contact stated while driving 60-65 MPH and depressing the accelerator pedal, the vehicle failed to respond. Additionally, the contact smelled a gasoline odor. An unknown warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The contact then noticed smoke coming from under the hood. The smoke turned black. A police officer assisted the contact in removing her belongings out of the vehicle, and the contact walked away from the vehicle. The vehicle caught on fire. The contact stated that the vehicle burned for more than two hours. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. A fire department report was filed. There was no injury sustained. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 85,000.

NHTSA ODI 11534901

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated while driving 35 MPH, the vehicle lowered significantly and started bouncing. The contact stated that she depressed the brake pedal and veered to the side of the road. The contact stated that she pressed the air suspension button and the vehicle raised slightly. The contact was able to drive to her destination 15 MPH. The vehicle was towed to an independent mechanic, where an unknown repair was completed. The vehicle was then towed to the used car dealer, where the battery was replaced; however, the failure persisted. The vehicle was taken to an independent mechanic for diagnostic test and repair. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ODI 11532272

The contact owns a 2013 Land Rover Range Rover. The contact stated that the driver's side front door failed to lock. The contact was unable to lock the door electronically or manually. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the latch needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 15V385000 (Latches/Locks/Linkages). The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 112,000.

NHTSA ODI 11532080

The contact owned a 2013 Land Rover Range Rover. The contact stated that while driving approximately 50 mph on the highway, the brake pedal was applied but was slow to respond and the vehicle continued to accelerate. The contact crashed into the rear of a Ford F-150 which crashed into the rear of a Ford Mustang. There were no warning indicator lights illuminated. The contact sustained a lump in the neck but medical attention was not provided. There was a police report filed. There was no reported fire or air bag deployment. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The vehicle was deemed a total loss by the insurance company. The approximate failure mileage was 140,000.

NHTSA ODI 11497564

My mechanic observed the fuel tank shield (WFN500021) in the undercarriage was totally rusted-out. This fuel tank shield holds the fuel tank. The part was completely rusted and the concern is that the fuel tank will fall out while driving - and igniting. I have shopped around for parts - every dealer has the part on back order. I purchased an after market fuel tank shield on ebay - it does not fit properly. I also tried finding the same part at junk-yards but those are completely rusted out as well. It is difficult to accept that this critical part was so poorly designed or manufactured, in addition to it being unavailable for purchase. I have been without my card for almost one-month, currently sitting with my mechanic.

NHTSA ODI 11496174

The contact owns a 2014 Land Rover Range Rover Sport. The contact stated while driving approximately 45-50 MPH, the brake pedal was depressed but went to the floorboard and failed to respond. The contact engaged the parking brake and manually shifted into a lower gear, causing the vehicle to gradually stop. The contact veered to the side of the road. The contact stated upon inspecting the vehicle, he noticed that the driver's side subframe was wet. The contact was able to drive to his destination. The vehicle was taken to a Hyundai dealer where it was diagnosed that the brake line was severely corroded. The contact stated that the Hyundai dealer replaced the corroded portion of the brake line as temporary repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the failure was due to wear and tear. The failure mileage was approximately 116,000.

NHTSA ODI 11494744

Our vehicle allows for the rear lift gate to be opened while the vehicle is in motion. Any person in the vehicle can press the rear lift gate button and it will open, even if driving down the road. Our loaner vehicles from Land rover also allow this to occur. This is a major safety issue as cargo or pets could be ejected or jump from a moving vehicle if the driver or a passenger inadvertently press the rear lift gate button. There should be a modification that would prevent the rear lift gate from being able to be activated via this button while the vehicle is not in the park mode.

NHTSA ODI 11480706

The contact owned a 2013 Range Rover Sport. The contact stated while driving approximately 30 MPH, he crashed into the rear end of another vehicle, the contact stated that he was tired and did not see the other vehicle. The contact stated that his front end crashed into the rear end and dented the other vehicle's bumper and exterior-mounted spare tire. The contact's vehicle had extensive damage to his front end, the radiator was punctured, the hood was crumpled back toward the front tires. The contact said that the grill and lights were damaged and broken. The air bags did not deploy. The police arrived and filed a report. The contact did not seek immediate medical attention. The contact stated that he had contusions to his chest area and possible rib fractures on the right side. The contact had no cuts or lacerations. The driver of the other vehicle was not injured and drove away from the scene. The vehicle was towed to an impound lot. The vehicle was not taken to a dealer to be diagnosed or repaired. The contact said his insurance provider advised him that the vehicle was a total loss. The contact researched online and related the air bag failure to NHTSA Campaign Number: 13V607000 (Air Bags). The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.

NHTSA ODI 11476138

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that the passenger’s side dashboard was peeling due to the heat. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 85,000.

NHTSA ODI 11469288

2013 RANGE ROVER SPORT. CONSUMER WRITES IN REGARD TO GASOLINE FUEL TANK FLANGE ASSEMBLY CRACKING SAFETY RECALL.

NHTSA ODI 11469338

The contact owns a 2013 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11465962

The gas indicator illuminates even with gas in the vehicle. The gas usage is being used at a fast rate.

NHTSA ODI 11459695

The contact owns a 2013 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN information was not available.

NHTSA ODI 11457130

I'm not sure how to explain but, there's so much going on with the vehicle. I purchased the vehicle as is but, was told they did an inspection and it was cleared. I was told that the brakes was brand new because, we heard squeaking. We took the vehicle for a diagnostic test because of the brakes. We got a quote for over 6114.00. What!! Brakes, suspension, hub, Wheel barren, Wheel aligment. What?? I just got this vehicle August 10, 2021 and this was November when this came up. We only had the brakes done which we paid over 1,000 and we were going to do the rest at another time. We begin having problems with the brakes and vehicle shaking bad when you drive up to 60 mph. We called them, they had no loaner car until February 18, 2022. We were told it'll be safe to drive until then. Took the vehicle in and still having brake problems and now they said, we definetly need to get suspension done because, it could possibly be the Hub and they want to do another diagnostics. So much wrong with vehicle. I asked about the recall because, I noticed something leaking from the back was told they will check it out but, if they don't see anything they don't have to fix it.. I told them there's a recall on it and it need to fix it but, they are refusing to fix it because, it was an AS IS VEHICLE.

NHTSA ODI 11454062

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that upon starting the vehicle, the check engine warning light illuminated, and she smelled a strong gasoline odor. The contact stated that she also noticed gasoline leaking underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel tank assembly was cracked. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the failure had reoccurred several times while driving and she had stopped driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to wait for the second letter. The approximate failure mileage was 78,131.

NHTSA ODI 11441307

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated while driving at various speeds, the fuel tank would make abnormal sounds. The warning message "Check Gas Fuel Tank head cap" illuminated. The contact also stated that the vehicle would stall inadvertently while driving with the check engine warning light illuminated. The vehicle was taken to the dealer who informed the contact that they could not determine the cause of the failure. The contact stated that the fuel tank head cap was replaced however, the failure had been reoccurring while driving. The contact stated he received a recall notification for NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was diagnosed but not repaired. The approximate failure mileage was 70,000.

NHTSA ODI 11438083

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that the brake fluid warning light was illuminated. The contact stated that while having routine maintenance performed at the local dealer, she was informed that the brake line was cracked. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 86,000.

NHTSA ODI 11437831

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that after entering the vehicle and attempting to start the vehicle, the vehicle failed to start up. The contact stated that there were several unknown warning lights illuminated. The contact had the vehicle towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,000.

NHTSA ODI 11437647

TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER. THE CONTACT STATED WHILE DRIVING 10 MPH, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LAND ROVER NORTH ATLANTA (1505 MANSELL RD, ALPHARETTA, GA 30009, (770) 587-2000) WHERE IT WAS DIAGNOSED WITH NEEDING THE WIRING HARNESS FOR THE FRONT PASSENGER?S SIDE AIR BAGS TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V607000 (AIR BAGS) HOWEVER, THE DEALER STATED THE RECALL REPAIR WAS ALREADY COMPLETED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. *BF CONSUMER STATED WIRING HARNESS WAS REPLACED.*JB

NHTSA ODI 11394436